Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Data Developer

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

IBM CIC offers extensive career growth opportunities, training programs, and a supportive culture focused on innovation and client impact.

Experienced Data Scientist – Advanced Analytics - IBM CIC France - H/F

Company: IBM

Location: Bois Colombes Cedex, FR

Posted Dec 15, 2025

This job description highlights opportunities to work in IBM's innovation centers, collaborate with global clients, and leverage advanced technologies for impactful projects. It emphasizes career growth, technical expertise, and collaborative innovation in data science roles.

Cloud Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

IBM Cloud seeks experienced DevOps engineers to contribute to next-gen cloud platforms, emphasizing innovation, growth, and collaboration in a supportive environment. The role involves developing cloud services, optimizing performance, and working with cutting-edge technologies like Kubernetes and OpenTelemetry.

Enterprise Transformation Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

This text outlines a job role at IBM Federal Consulting requiring a Bachelor's degree and experience in process analysis, AI/ML tools, and government client support. It emphasizes skills in strategic planning, stakeholder engagement, and compliance with DoD clearance requirements.

Senior Cloud Full Stack Developer

Company: IBM

Location: Giza, EG

Posted Dec 15, 2025

This job description highlights a Senior Application Developer role at IBM with opportunities to lead innovation, develop customized systems, and collaborate globally. The position emphasizes career growth, technical expertise, and impactful contributions to enterprise solutions. Key responsibilities include cloud integration, API development, and maintaining high code quality while working with cross-functional teams.

Security Consultant - L3 Application Security

Company: IBM

Location: Mumbai, IN

Posted Dec 15, 2025

This text promotes a career in IBM Consulting, emphasizing collaboration, innovation, and professional growth opportunities. It highlights roles in application security, technical expertise requirements, and industry standards compliance.

Data Scientist-Advanced Analytics

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description outlines a Data Engineer role at IBM Consulting, involving data analysis, innovation, and collaboration with cross-functional teams. Responsibilities include developing predictive models, designing search applications, and working in Agile environments. Required qualifications include a Bachelor's degree and specific technical expertise in AI and data technologies.

PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT

Company: IBM

Location: Hyderabad, IN

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on global collaboration, digital transformation, and client relationship management. The role emphasizes agile methodologies, AI-powered workflows, and strategic partnerships to drive innovation and operational excellence across industries.

Infrastructure Specialist-Cloud Data Platform Managed Services (Informatica Monitoring)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in data platforms, and opportunities for growth. It highlights roles involving data management, problem-solving, and leveraging advanced technologies like Hadoop and Snowflake.

Security Consultant-Data Security

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This role involves advising clients on security solutions, collaborating on hybrid cloud and AI projects, and leveraging IBM's technology to drive innovation and career growth.

Front End Developer (React JS and .NET)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

The role involves working with clients on hybrid cloud and AI projects, requiring software development skills and collaboration in IBM's innovation centers.

Machine Learning, Computer Vision, Deep Learning, Natural Language Processing- MSc and PHD-Summer internship 2026- Research Lab

Company: IBM

Location: Haifa, IL

Posted Dec 15, 2025

This text promotes an AI research internship at IBM, highlighting opportunities to work on cutting-edge projects in generative models and multimodal AI. It emphasizes innovation, collaboration, and impactful research with potential for publication in top conferences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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