Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Software Development Manager - Booking

Company: Jane App

Location: Canada

Posted Dec 12, 2025

This job posting highlights Jane's mission to simplify healthcare through innovation, offering remote-first work opportunities with a collaborative culture focused on growth and impact. The role emphasizes AI integration, team collaboration, and a supportive environment for professional development.

Platform Product Analyst (PLG & Mixpanel Expert)

Company: Gcore

Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany

Posted Dec 12, 2025

This text promotes Gcore's role as a global infrastructure provider seeking a Platform Product Analyst. It highlights opportunities to work on AI-driven solutions, cross-functional collaboration, and career growth with competitive benefits.

Partner Operations Manager

Company: Tines

Location: Ireland

Posted Dec 12, 2025

This job description outlines a role focused on designing and scaling partner ecosystems through operational systems and processes. The position requires collaboration across teams, data governance, and continuous improvement to ensure efficiency and scalability in partner operations.

Software Development Engineer III - Identity & Auth

Company: Mapbox

Location: USA

Posted Dec 12, 2025

Mapbox is a leading platform for location-aware businesses, offering robust tools and security features. The role involves developing secure identity management solutions and driving anti-fraud initiatives while maintaining a culture of operational excellence.

Account Executive - Core

Company: Zapier

Location: North America

Posted Dec 12, 2025

Zapier is seeking an experienced Account Executive to join their Sales team, emphasizing automation, AI collaboration, and remote work opportunities. The role highlights selling their platform to global customers, working with cross-functional teams, and contributing to enterprise solutions. The company promotes diversity, inclusion, and a commitment to equal opportunity employment.

Senior Graphic Designer

Company: HitPay

Location: Philippines

Posted Dec 12, 2025

HitPay seeks a senior graphic designer to create impactful visuals for campaigns and maintain brand consistency. The role requires creativity, fast execution, and proficiency in design tools, with opportunities to innovate while aligning with the company's growth in Southeast Asia's payments sector.

Engineering Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 12, 2025

Zapier is seeking an Engineering Manager to lead their AI Capabilities team, focusing on building scalable AI infrastructure and fostering collaboration across teams. The role emphasizes innovation, diversity, and a supportive work environment with opportunities for growth and impact.

Staff Software Engineer - Authorizer Enablement

Company: Visa

Location: Brazil

Posted Dec 12, 2025

Pismo, a tech company founded in 2016 and partnered with Visa, offers cloud-based solutions for banking innovation. The job description highlights roles in development, architecture, and collaboration with extensive qualifications.

Staff Software Engineer

Company: Visa

Location: Brazil

Posted Dec 12, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and financial infrastructure. The company collaborates with Visa to address technological challenges for banks and fintech firms. The job description highlights development of secure, scalable systems using AWS and microservices architecture.

Software Engineer

Company: Allium

Location: Singapore

Posted Dec 12, 2025

Allium addresses blockchain data challenges by providing a solution that simplifies access, highlights their mission to index blockchain data like Bloomberg and Google, and emphasizes their customer base and technical capabilities.

Director Statistical Programming

Company: ClinChoice

Location: UK

Posted Dec 12, 2025

This job posting highlights a senior role at ClinChoice, a global CRO, emphasizing opportunities for impactful leadership in statistical programming, collaboration with cross-functional teams, and alignment with regulatory standards. The position requires extensive experience in pharmaceutical industries and offers career growth within a supportive, diverse environment.

Conversational AI Bot Developer

Company: TTEC Digital

Location: USA

Posted Dec 12, 2025

TTEC Digital seeks a Google CCAI Developer to enhance customer experiences. The role involves AI solutions, collaboration, and offers competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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