Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

TRIRIGA Application Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves developing TRIRIGA applications for clients, requiring experience in TRIRIGA implementation and technical skills in Java/HTML. Educational background and specific expertise in facilities management or IT are preferred.

Content Management System Developer

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

This text describes a CMS developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and responsibilities involving CMS development, website implementation, and technical expertise in tools like Strapi. It highlights opportunities to make meaningful impact through strategic partnerships and technology platforms.

Senior OCP Consultant

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

The role offers career growth in a collaborative IBM environment, focusing on cloud technologies and client solutions with a positive impact.

IBM Cloud Backend Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights opportunities for growth and innovation in IBM's Infrastructure team, focusing on cloud-native solutions and agile development. The role emphasizes collaboration, technical expertise, and contributing to transformative technologies.

Experience Fullstack Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth, and technical expertise. It outlines responsibilities, required skills, and preferred qualifications for a Software Developer role with opportunities for impactful work and professional development.

Application Architect-SAP NextGen Technical Innovation

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, technical leadership, and professional growth opportunities through SAP expertise and project management responsibilities.

Developer Intern 2026 - (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 09, 2025

This text promotes an IBM Consulting internship offering career growth, collaboration with global clients, technical skill development, and opportunities to work on innovative projects. It emphasizes a supportive culture, mentorship, and exposure to cutting-edge technologies while outlining requirements and work expectations.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The role involves collaborating with clients on hybrid cloud and AI solutions, requiring Java expertise and microservices development skills. It emphasizes long-term client relationships and innovation through strategic technology platforms.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This role offers opportunities to work globally with clients, lead innovative projects, and leverage advanced technologies for career growth.

Entry Level Software Developer Austin: 2026

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

IBM's entry-level software developer role offers mentorship, collaboration, and opportunities to build impactful applications, fostering growth in a supportive environment.

Cloud Data Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The Cloud Data Engineer role involves designing and optimizing data pipelines on GCP, collaborating with cross-functional teams, and ensuring data quality. Required skills include SQL, Python, Jenkins, and cloud technologies like BigQuery and Cloud Storage.

SAP ABAP HANA and Fiori Developer

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, technical expertise in SAP technologies, and opportunities for professional growth across various industries and disciplines.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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