Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes growth opportunities, strategic partnerships, and impactful work with cutting-edge technologies like AI and hybrid cloud solutions.

Salesforce Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a role at IBM Consulting involving technical expertise, innovation, and career growth opportunities. It emphasizes collaboration with clients, hybrid cloud and AI projects, and professional development through training programs.

Entry Level Technical Content Professional 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM seeks Technical Content Professionals to create and curate technical documentation, collaborate with cross-functional teams, and leverage AI for innovative solutions in a growth-oriented environment.

Package Consultant-SAP HANA SCM IBP

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves collaborating with clients on SAP solutions and innovative projects, offering growth opportunities and technical expertise in IBM's consulting environment.

Intern 2026: Quantum Computing Applications Research

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a job role at IBM Research focused on quantum computing, requiring expertise in quantum algorithms, classical benchmarking, and compiler optimizations. It outlines educational qualifications, technical skills in programming languages like Python and Rust, and experience with quantum frameworks such as Qiskit. The role emphasizes innovation in quantum hardware and software development for real-world applications.

Security Specialist-Infrastructure Security

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a role at IBM Consulting involving technical expertise, cloud engineering, and system infrastructure. It outlines responsibilities, required skills, and educational qualifications for a position focused on innovation, reliability, and data-driven decision-making in a collaborative environment.

Senior Developer - Public Sektor (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a job role at IBM's Client Innovation Center, emphasizing technical expertise, innovation opportunities, and responsibilities involving solution development and system implementation. It highlights required skills in Java, Angular, cloud technologies, and collaboration in agile teams, while promoting diversity and inclusion in the workplace.

Portfolio Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a comprehensive role involving real estate management, budget oversight, vendor coordination, and strategic planning across multiple locations. It outlines responsibilities for facility management, stakeholder engagement, and operational efficiency while emphasizing alignment with organizational goals and continuous improvement.

Project Manager-Data Platforms

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving data domain projects, team management, and technical expertise in data migration. Requirements include education, project delivery experience, and communication skills in a professional consulting environment.

Payroll Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Regional Payroll Specialist role requiring expertise in managing end-to-end payroll operations across Japan, China, Taiwan, and Hong Kong. The position emphasizes compliance with local labor laws, tax regulations, and statutory requirements, along with data management, audit preparation, and stakeholder coordination. Qualifications include a bachelor's degree, 3-5 years of payroll experience, and fluency in English with proficiency in Japanese/Mandarin. The role demands meticulous attention to detail, analytical skills, and cross-functional collaboration with HR, finance, and local vendors.

2026 Senior Data Scientist Intern - Corporate Development (M&A)

Company: IBM

Location: New York, US

Posted Dec 09, 2025

This text describes a Data Scientist internship role at IBM, focusing on transforming data into business value through AI and analytics. The position involves collaboration, problem-solving, and working with advanced technologies to drive enterprise performance and innovation.

Payroll Practitioner (Japanese Speaker)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a senior consulting role at IBM focusing on innovation, technical expertise, and collaboration with clients. It highlights responsibilities involving process improvement, technical support, and leadership in solving complex business challenges. Requirements include Japanese language proficiency, ERP systems experience, and strong analytical skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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