Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Senior Software Engineer
Company: Cloudbeds
Location: Remote
Posted Dec 05, 2025
The job posting is for a Senior Software Engineer position at Cloudbeds, a company on a mission to power every property in the world. The role involves designing and delivering core features for customers, working with the Product team and other engineers to deliver high-scale, performant features rapidly. The ideal candidate should have experience with PHP or Java, relational databases, event-driven microservices, REST APIs, and secure software engineering concerns. The company values teamwork, time management, and data-driven decision-making.
Senior Machine Learning Engineer (R&D)
Company: Red Cell Partners
Location: Remote
Posted Dec 05, 2025
The role is for a self-starting Full Stack ML Engineer to join a venture studio engineering team. The position involves rapidly prototyping and developing tools, visualizations, and products to empower researchers and entrepreneurs to build AI-driven startups. The ideal candidate should have deep expertise in machine learning, proficiency across the full stack, and the ability to work independently in a fast-paced environment.
Director, Software Engineering - Product Platform
Company: Figma
Location: Remote
Posted Dec 05, 2025
The text is a job posting for a Director of Engineering for Product Platform at Figma. The role involves leading an engineering organization, defining the roadmap and technical strategy for critical product infrastructure, and building a healthy, scalable, and inclusive engineering team. Figma values diversity and inclusion, and offers competitive compensation and benefits.
Director of Operations
Company: Ueni Ltd
Location: Remote
Posted Dec 05, 2025
UENI is a company that provides done-for-you website building and digital marketing services to small businesses worldwide. They are seeking a hands-on Director of Operations to lead and scale their service delivery, focusing on operational efficiency, process improvements, and customer experience. The role requires experience in leading operations in a tech-enabled services or SaaS environment, managing fulfillment and customer-facing teams, and driving implementation of new tools and automation.
Senior Software Engineer | Cloud
Company: ExtraHop
Location: Remote
Posted Dec 05, 2025
The Sr Software Engineer position at Cloud Services team involves building a fault-resilient, highly available, and customer-centric platform. The role requires designing, developing, and maintaining services in Go and Python, leading agile development processes, and providing technical leadership. The ideal candidate should have 7+ years of backend development experience, strong knowledge of Go or Python, and experience in building and scaling distributed systems.
Enterprise Account Executive - Symmetry
Company: Gusto, Inc.
Location: USA
Posted Dec 05, 2025
Symmetry Software is a payroll infrastructure company that powers paychecks for over 64 million workers annually. They offer integrated payroll tax APIs and software tools to help companies with tax compliance and building payroll applications. The Account Manager role involves nurturing customer relationships, guiding growth, and collaborating with various teams to deliver value and maintain Symmetry's reputation for excellence.
Senior Full-Stack Engineer
Company: Red Cell Partners
Location: Remote
Posted Dec 05, 2025
The role is for a Red Cell FullStack Software Engineer to design and develop the founding codebase for early-stage incubation companies. The role involves collaborating with cross-functional teams, building rapid prototypes, designing robust application frontends, and maintaining websites using Webflow and WordPress. The ideal candidate has 5+ years of full-stack experience, knowledge of frontend technologies, cloud-based solutions, and database systems.
Sr. Technical Program Manager
Company: iHerb
Location: USA
Posted Dec 05, 2025
The Technical Project Manager role involves building trusted relationships, managing SAP workstreams, and ensuring project success. The ideal candidate has international experience, technical knowledge of SAP systems, and strong project management skills. The role requires effective communication, leadership, and the ability to inspire project team members.
Senior Software Engineer (Backend)
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical seeks a Senior Staff Lead Engineer to shape open-source collaboration. The role involves architecting systems, mentoring teams, and traveling globally. Benefits include remote work, learning budgets, and competitive compensation.
Senior Solutions Architect
Company: Grafana Labs
Location: Germany
Posted Dec 05, 2025
Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate should have experience with observability technologies, Kubernetes, cloud platforms, and excellent communication skills.
Account Executive - Startups
Company: Mercury
Location: Remote
Posted Dec 05, 2025
Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, partnering with the SDR team, identifying new lead sources, converting signups into long-term champions, managing high-velocity sales cycles, collaborating with the Relationship Management team, working cross-functionally with the Partnerships team, and translating customer feedback into product development insights.
Enterprise Account Executive
Company: Twilio
Location: Singapore
Posted Dec 05, 2025
Twilio is seeking a New Business Enterprise Account Executive to join their rapidly growing team. The role involves prospecting, solution selling, and acquiring G2K Enterprise accounts in various industries in China. The position requires strong interpersonal and communication skills, analytical account development strategy, and the ability to influence and build effective working relationships.