Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Staff Fullstack Software Engineer - Growth Monetization
Company: Dropbox
Location: Canada
Posted Dec 05, 2025
The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position offers high visibility, impact on revenue growth, and the opportunity to shape the future of Dropbox monetization.
Match Lead
Company: Genius Sports
Location: Bulgaria
Posted Dec 05, 2025
The text promotes Genius Sports' Match Lead role, highlighting opportunities to shape sports data operations, deliver immersive fan experiences, and contribute to global engagement. It emphasizes skills like attention to detail, teamwork, and football expertise, while showcasing company benefits including competitive compensation, hybrid work models, and a focus on inclusivity and employee growth.
Infrastructure Software Engineer - API Platform
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of an Infrastructure Engineer on the API Platform team at Dropbox involves shaping and constructing robust systems to support current and future products. The position requires collaborating with cross-functional teams, optimizing user experiences, ensuring scalability and data integrity, and mentoring junior team members. The role also involves staying current with emerging technologies and industry trends.
Partner Operations Manager
Company: Airbnb
Location: Canada
Posted Dec 05, 2025
The Partner Operations Manager role at Airbnb Canada is a full-time position responsible for managing partner and service performance, driving operational excellence, and ensuring high-quality support for the Airbnb community. The ideal candidate should have 10+ years of experience in customer service or operations, strong analytical skills, and excellent communication and stakeholder management abilities.
Fullstack Product Software Engineer - Core Web Experience
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The Core Web Experience team is working on integrating Dash's AI capabilities into the FSS product to enhance user engagement and simplify core jobs like search and file actions. The role requires 5+ years of software engineering experience, strong product thinking, cross-functional collaboration, independence, problem-solving skills, and full-stack expertise in React, TypeScript, and Python. The company values innovation, experimentation, and performance optimization.
Product Marketing Manager
Company: Magnet Forensics
Location: USA
Posted Dec 05, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. They are seeking an experienced Product Marketing Manager to join their high-performing marketing team. The role involves developing customer profiles, creating messaging and content, collaborating with sales and demand generation teams, and providing sales enablement materials. Magnet Forensics values diversity, inclusion, and continuous learning, and offers competitive compensation and benefits.
Enterprise Account Manager
Company: QuinStreet
Location: USA
Posted Dec 05, 2025
This job posting highlights a strategic role in a fast-growing company with opportunities for leadership growth, measurable impact, and collaboration across departments. The position emphasizes data-driven strategies, client success, and career advancement potential.
Senior Security Advisor - Privileged Access Management (PAM)
Company: GuidePoint Security
Location: USA
Posted Dec 05, 2025
The text describes the duties and responsibilities of a role focused on providing advisory value to customers through Privileged Access Management (PAM) solutions. It outlines the ideal candidate's qualifications, including extensive experience with leading PAM vendors, technical skills, and project management abilities. Preferred qualifications include relevant certifications and advanced degrees.
Staff Engineer - Applied AI
Company: Zapier
Location: North America,EMEA
Posted Dec 05, 2025
Zapier is hiring a Staff Applied AI Engineer to lead the AI Capabilities team, which is responsible for building a unified AI platform that powers all AI products at Zapier. The role requires deep technical expertise in LLMs, orchestration, evaluation, and runtime systems, as well as the ability to shape the platform's architecture, guide technical decisions, and collaborate with product teams.
Infrastructure Software Engineer - API Platform
Company: Dropbox
Location: Mexico
Posted Dec 05, 2025
The role of an Infrastructure Engineer on the API Platform team is crucial in shaping and constructing robust systems that support current flagship products and lay the groundwork for future engineering innovations. The responsibilities include building infrastructure, leading expansion, optimizing analytics platform, collaborating with cross-functional teams, mentoring junior team members, and staying current with emerging technologies. The requirements include a BS/MS/PhD in Computer Science or related technical field, 5+ years of professional software development experience, and proficiency in programming and debugging across various languages.
Staff Fullstack Software Engineer - Growth Monetization
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position requires 12+ years of software engineering experience, strong full-stack skills, and experience designing scalable, high-reliability systems. The role offers substantial exposure to Growth leadership and the opportunity to shape the technical direction of a critical revenue-driving platform.
Sr. Director - Applied AI
Company: Zapier
Location: North America,EMEA
Posted Dec 05, 2025
Zapier is seeking a Senior Director of Engineering to lead their AI Orchestration engineering organization. The role involves managing engineering squads to innovate and deliver AI solutions, shaping the future of AI-powered automation for millions of customers. Zapier values diversity, remote work, and a culture of technical excellence.