Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Database Engineer – SQL Server and Azure

Company: Green Dot Corporation

Location: USA

Posted Dec 05, 2025

Green Dot is seeking a Database Engineer with expertise in SQL Server and Azure cloud technologies to join their product engineering team. The role involves designing, implementing, and optimizing SQL Server databases, leading Azure migration efforts, developing cloud-native data solutions, and collaborating with AI copilots. The company offers a Work from Anywhere model and values diversity and inclusion.

Research Engineer

Company: ElevenLabs

Location: Remote

Posted Dec 05, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech models. They have raised significant funding and achieved a high valuation. The company offers a creative platform and agents platform powered by proprietary AI models. They are seeking a research engineer to join their team.

Member of Technical Staff (ML)

Company: Reka

Location: Remote

Posted Dec 05, 2025

The text is a job description for a Member of Technical Staff on Machine Learning at Reka, a foundation model startup. It highlights the responsibilities, required skills, and company culture. Reka aims to build useful multimodal AI to empower organizations and businesses.

Senior/Principal Software Engineer - Cloud

Company: Utilidata

Location: USA

Posted Dec 05, 2025

Utilidata is a fast-growing NVIDIA-backed edge AI company that enables greater visibility and control of power utilization in energy-intensive infrastructure. They are seeking a senior software engineer to join their cloud engineering team and contribute to the development of their distributed AI platform, Karman. The role requires experience in Python, cloud technologies, CICD, and big data processing, as well as the ability to mentor junior engineers and collaborate with cross-functional teams.

Oracle Financials Developer

Company: Latitude Inc

Location: Remote

Posted Dec 05, 2025

The job description outlines the role of an Oracle Financials Developer responsible for designing, developing, testing, and implementing solutions within the Oracle Financials applications suite. The position requires collaboration with business analysts, functional experts, and IT teams to understand business requirements and translate them into technical solutions. The role involves application development, integration, customization, data migration, support, maintenance, testing, documentation, security, compliance, and continuous improvement.

Senior Sales Manager

Company: Sanity

Location: Remote

Posted Dec 05, 2025

Sanity.io is expanding with a focus on AI-powered content operations, seeking a Sales Manager to drive growth. The role emphasizes structured processes, team success, and a supportive culture. The company highlights innovation, diversity, and strong investor backing.

Senior Information Security Specialist-SECRET CLEARANCE REQUIRED

Company: Latitude Inc

Location: Remote

Posted Dec 05, 2025

The job posting outlines primary responsibilities and qualifications for a Risk Management and Security role. The position involves executing and supporting the Risk Management Framework lifecycle, developing and maintaining security documentation, conducting vulnerability assessments, performing continuous monitoring, analyzing security incidents, conducting audits, providing security guidance, staying informed of threats, coordinating with stakeholders, and drafting cybersecurity policies. The ideal candidate should have a degree in a related field, at least five years of experience with vulnerability scanning tools, network security, SIEM, and the Risk Management Framework, and basic knowledge of Active Directory, UNIX, RHEL, Windows, and relational databases. Previous support of federal government enterprise systems or DHSDOD programs is preferred, and an active DoD Secret Clearance is required.

Marketing Ops & Technology Specialist

Company: Blackbaud

Location: India

Posted Dec 05, 2025

The role is for a Senior Marketo Operations Specialist to join a high-performing Marketing Operations team at Blackbaud. The position involves managing and optimizing the Marketo platform, ensuring data integrity, and collaborating with various teams. The ideal candidate should have extensive Marketo experience, strong analytical skills, and the ability to work autonomously in a fast-paced environment.

Enterprise Senior Accountant

Company: System Six

Location: India

Posted Dec 05, 2025

System Six seeks a Senior Accountant for a remote, fast-growing company offering a joyful work environment, flexibility, and growth opportunities. The role involves day-to-day accounting tasks with US-based clients, requiring experience in cloud accounting tools and strong analytical skills.

Healthcare Technology Consulting - Deputy Project Manager - PMO Support

Company: Guidehouse

Location: USA

Posted Dec 05, 2025

The Deputy Project Manager PMO Support role is critical for the Oracle Health EHR implementation initiative. The position involves program coordination, governance, stakeholder engagement, reporting, risk management, and surge planning. The ideal candidate should have a bachelor's degree, 7 years of project management experience, and 3 years in healthcare IT or public sector programs. Strong communication, facilitation, and documentation skills are required.

Data Platform Technical Lead

Company: Welltech

Location: Remote

Posted Dec 05, 2025

Welltech is a global leader in the health and fitness industry with over 200 million installs across three life-changing apps. The company aims to transform lives through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys. They are seeking a Staff Data Engineer to lead a team in modernizing their data platform, ensuring seamless customer experiences and driving business growth.

Senior Software Engineer - Backend

Company: HitPay

Location: Remote

Posted Dec 05, 2025

HitPay is a payments infrastructure platform for growing businesses in APAC, enabling them to accept online and in-person payments through trusted local methods. The company is headquartered in Singapore and regulated by central banks across Southeast Asia. As a Senior Software Engineer at HitPay, you will play a critical role in shaping the core of their payments and commerce platform, architecting and developing robust backend solutions, and collaborating with product and engineering teams to deliver impactful solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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