Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Clinical Denial RN

Company: Guidehouse

Location: USA

Posted Dec 05, 2025

The Remote Clinical Denials Appeals Nurse position involves securing preservice approvals, reviewing denials, conducting medical necessity reviews, and coordinating appeals. The role requires a current Registered Nursing License, a Bachelor's Degree, and 4+ years of clinical experience. Guidehouse offers a comprehensive benefits package and a competitive salary range.

Product Implementation Specialist

Company: First Advantage

Location: USA

Posted Dec 05, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. They are seeking a Product Implementation Specialist to join their team and contribute to delivering critical product implementations. The company offers a rewarding career with competitive benefits and opportunities for growth.

Principal Marketing Specialist

Company: VSP Vision

Location: USA

Posted Dec 05, 2025

The text outlines a role in leading customer experience marketing strategies, collaborating with teams, managing agencies, and developing high-impact initiatives aligned with business goals. It details required skills, responsibilities, and compensation information for a marketing leadership position.

Accounts Receivable Specialist 1

Company: VSP Vision

Location: USA

Posted Dec 05, 2025

The job description outlines the responsibilities and requirements for an Accounts Receivable role in a distributed workforce environment. The position involves providing excellent service and support, acting as the primary point of contact for complex inquiries, performing various Accounts Receivable tasks, collaborating with customers and business partners, maintaining data integrity and security, and mentoring new teammates. The ideal candidate should have 1-2 years of relevant experience, strong math and problem-solving skills, effective communication abilities, and the ability to work within multiple systems.

Staff Technical Program Manager - Generative AI

Company: Canva

Location: Australia

Posted Dec 05, 2025

The job description is for a Staff Technical Program Manager role in Canva's CORE group, which focuses on coordinating and operationalizing global AI research programs. The role involves driving clarity, consistency, and execution across complex research initiatives, partnering with research leads, product teams, and engineers. The ideal candidate should have 5+ years of experience as a Technical Program Manager, strong technical aptitude in ML and AI, and excellent communication and leadership skills.

Medical Experts

Company: Launch That

Location: USA

Posted Dec 05, 2025

Launch That, recognized as a Top Workplace, seeks freelance medical experts to provide accurate insights and support public health education. The role includes media responses, interviews, and compliance with industry standards.

VP - Marketing and Communications

Company: Beyond Type 1

Location: USA

Posted Dec 05, 2025

The Vice President of Marketing & Communications at Beyond Type 1 will lead bold digital-first marketing strategies to amplify a powerful mission and drive global engagement. The role involves inspiring and leading a remote team, crafting multichannel marketing strategies, streamlining marketing operations, driving performance through insights, and collaborating across teams and communities. Bonus points if the candidate lives with Type 1 or 2 diabetes or has personal experience as a caregiver.

SMB Sales Lead

Company: Canva

Location: UK

Posted Dec 05, 2025

Canva is a company that redefines how the world experiences design. They offer a warm and inclusive work environment with a focus on high performance, collaboration, and continuous improvement. The role described is for an Outbound Account Executive who will oversee regional strategy, optimize go-to-market motion, and drive Canva adoption across small and medium-sized businesses in the EMEA region.

Engineering Director

Company: Docplanner

Location: Brazil

Posted Dec 05, 2025

Docplanner is a leading healthcare tech company expanding globally, offering a remote-friendly role with competitive benefits and a mission to improve healthcare through innovation.

Assistant Director - Data Science

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 05, 2025

The job description is for a data scientist position at Liberty Mutual's Global Legal & Compliance department. The role involves applying data science tools, including deep learning and generative AI, to legal problems such as document analysis, billing audit, and outcome simulations. The position requires collaborating with a team of data scientists, legal professionals, analysts, and IT developers to develop AI and decision-support tools that help the Legal Department work more efficiently and deliver better outcomes to clients and policyholders.

Tax Director, Transfer Pricing

Company: Autodesk

Location: UK,Germany,Netherlands,Spain

Posted Dec 05, 2025

The Director of Transfer Pricing will lead Autodesk's global transfer pricing function, setting long-term strategy, managing a team, and ensuring compliance. The role involves close collaboration with senior leaders across various departments to support business objectives and drive a culture of accountability and innovation.

SMB Account Executive

Company: Canva

Location: UK

Posted Dec 05, 2025

Canva is seeking an Account Executive to join their team in London. The role involves working closely with SMB customers to understand their goals and provide tailored solutions. The ideal candidate should have a proven track record in outbound sales, strong communication skills, and familiarity with CRM and outreach software. Canva offers a range of benefits, including equity packages, inclusive parental leave, and a Vibe & Thrive allowance.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages