Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Chief Financial Officer
Company: Code.org
Location: Remote
Posted Dec 04, 2025
Code.org is seeking a Chief Financial Officer (CFO) with 12+ years of senior leadership experience to lead financial strategy planning and operations. The CFO will serve as the chief architect of resourcing decisions, ensuring investments and operational choices accelerate progress toward Code.org's 2030 goals. The ideal candidate combines strategic FP&A expertise, mission-driven financial leadership, and systems thinking to direct resources toward high-return opportunities and maintain transparent data-driven stewardship.
Staff Data Scientist (Product)
Company: Apollo.io
Location: Remote
Posted Dec 04, 2025
The Senior Data Scientist role involves optimizing existing products and supporting early-stage initiatives through data-driven insights. The ideal candidate should have strong product analytics experience, expertise in translating complex data into actionable insights, and proficiency in data analytics tools. The role requires excellent communication skills, accountability, and the ability to thrive in a fast-paced environment.
Senior Android Engineer - Apps Platform (Performance)
Company: Reddit
Location: Remote
Posted Dec 04, 2025
The text describes a software engineering role at Reddit's Apps Platform team, outlining responsibilities for building tools, improving developer efficiency, and collaborating across teams. It lists required expertise, benefits like healthcare and parental leave, and pay transparency details.
Senior Software Engineer - Firefox Enterprise
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Strategic CES Operations Manager
Company: Figma
Location: USA
Posted Dec 04, 2025
The role is a global position responsible for building operational infrastructure, insights, and governance for post-sale activities. The individual will partner with various teams to ensure operational excellence and consistent performance management worldwide. The role involves defining operational frameworks, establishing reporting and metrics frameworks, defining performance metrics, and acting as a strategic connector between different teams. The ideal candidate should have 8+ years of experience in sales, customer success, or post-sales operations, strong expertise in systems including Salesforce and BI tools, and a proven ability to define operational frameworks and scale teams.
Software Engineer - Customer Studio Backend
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
Hightouch is seeking a product-minded backend engineer to join their team and work on exciting projects related to data warehouse performance, analytics and experimentation, realtime audience syncing, and generative AI. The role offers significant impact and potential for growth, with a competitive salary range and equity compensation.
Customer Experience Team Lead
Company: Found
Location: USA
Posted Dec 04, 2025
Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for a Customer Experience leader to manage a team of associates who support customers at every stage of their journey. The role involves coaching, supporting customers, growing the team, reviewing performance metrics, managing schedules, and partnering with product teams.
Engineering Manager
Company: Sparrow
Location: Remote
Posted Dec 04, 2025
The company is seeking engineering leaders to join their team. The role involves hiring, mentoring, and developing a talented team of engineers, shaping team practices and processes, partnering with cross-functional teams, and nurturing a team culture that values collaboration, engineering excellence, inclusivity, and psychological safety. The ideal candidate should have a bachelor's degree or equivalent experience, at least 7 years of software development experience, 5+ years of technical leadership experience, and a proven track record of leading teams in dynamic environments.
GitOps Engineering Manager
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. They offer a GitOps Engineering Manager role to lead a high-performance team in devops and gitops engineering management. The company is founder-led, profitable, and growing, with a focus on pioneering new approaches to large-scale IS and sharing automation as open-source packages.
Enterprise Support Specialist - Spanish Speaking
Company: Figma
Location: USA
Posted Dec 04, 2025
The role of Enterprise Specialist on the Product Support team at Figma involves partnering with the Enterprise Support Manager to define and elevate the Enterprise Support function. The team will be responsible for crafting exceptional support experiences for Figma's top customers, working closely with Sales, Product, and Engineering teams. The ideal candidate should have 3+ years of experience in a technical SaaS support environment, proficiency in Spanish, and experience working with system administration for large end-user communities.
Customer Support Representative
Company: Baymard Institute
Location: Europe, UK, Germany, European timezones
Posted Dec 04, 2025
The job posting is for a full-time remote Customer Support Representative at Baymard Institute, a company that conducts UX research studies and provides a B2B SaaS platform for retailer stores, brands, and agencies. The role involves delivering excellent customer support, collaborating with internal teams, and maintaining a high standard of written communication. The ideal candidate should be motivated by helping customers succeed, have strong written English skills, and be comfortable with technology.
Senior Product Designer - Game Controller
Company: Netflix
Location: Remote
Posted Dec 04, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding its Netflix Games division and seeking a Senior Product Designer for Games Controller to create seamless, intuitive experiences connecting smartphones to TV and web platforms. The role involves designing second-screen experiences, driving end-to-end design, collaborating across disciplines, and solving complex problems to shape the future of gaming on Netflix.