Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Senior Android Engineer - Moderation Engineering
Company: Reddit
Location: Remote
Posted Dec 04, 2025
The Moderation Engineering organization at Reddit focuses on building features to empower moderators and create thriving communities. They are seeking an experienced Android Engineer to join their team, with a focus on developing user-facing mobile applications and designing maintainable APIs. The role offers comprehensive benefits and a competitive salary range.
Technical Support Analyst
Company: First Advantage
Location: Remote
Posted Dec 04, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The Tier 2 Application Support Specialist role involves providing technical support, troubleshooting issues, and collaborating with various departments to ensure smooth background checking processes.
Staff Fullstack Engineer
Company: Andela
Location: Remote
Posted Dec 04, 2025
Andela is a global talent marketplace that connects companies with top remote technical talent from emerging markets. They leverage AI to transform talent matching and are experiencing two industry transformations accelerated by generative AI. The company values diversity, inclusion, and technical excellence.
Graduate Talent Scientist
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open source software and operating systems. They offer remote roles with a focus on talent acquisition, data analysis, and process improvement. The company values exceptional academic track records, analytical skills, and a passion for technology.
Senior Manager - PMM Operations
Company: Apollo.io
Location: Remote
Posted Dec 04, 2025
This job description outlines a Senior Manager PMM Operations role requiring cross-functional collaboration, product launch strategy development, and process optimization. It details responsibilities across product enablement, marketing alignment, and operational excellence, along with qualifications and compensation details.
Staff Product Manager - Trust Hub
Company: Twilio
Location: Remote
Posted Dec 04, 2025
Twilio is seeking a highly skilled Staff Product Manager to join their Trust Hub product team in Onboarding and Compliance. The role involves owning various Trust Hub products end-to-end, creating streamlined registration experiences, and maintaining best-in-class KYC standards. The ideal candidate will have at least 8 years of experience in product management, a proven track record of successful product launches, and excellent communication and interpersonal skills.
Software Engineer - Distributed Systems
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
The role is for a distributed systems engineer to work on a syncing engine, with opportunities to optimize performance, support streaming syncing, improve scalability and reliability, and work on a Personalization API. The company values high ownership, autonomy, and impact, and is looking for passionate engineers with experience in distributed systems.
Senior Software Engineer - Firefox Enterprise
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and have over 225 million people using their products each month. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.
Senior Technical Accounting Manager
Company: Kraken
Location: Remote
Posted Dec 04, 2025
Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They seek talented crypto experts to build premium products for traders, institutions, and newcomers. The Senior Manager of Accounting Policy and Financial Transactions role supports global Kraken accounting processes, financial transactions, and M&A teams.
Staff Data Scientist - Consumer
Company: Reddit
Location: Remote
Posted Dec 04, 2025
Reddit is looking for a Staff Data Scientist to help build product strategy, drive experimentation, and scale work across the organization. The role requires a PhD or MS in a quantitative field, expertise in SQL and statistical analysis, and experience influencing product strategy with data. Benefits include comprehensive healthcare, 401k match, and generous paid leave.
Solutions Engineer
Company: CalypsoAI
Location: Remote
Posted Dec 04, 2025
CalypsoAI is a pioneer in AI security, building the world's first agentic redteam solution and developing an advanced security platform for rigorous AI redteaming and robust AI defense. The Solutions Engineer role is a dynamic position that bridges technical and sales aspects, driving technology adoption by understanding customer needs and crafting customized demonstrations. The company seeks a tech-savvy problem-solver with a growth mindset to join their fast-growing team.
Commercial Legal Counsel - SaaS
Company: ExtraHop
Location: Remote
Posted Dec 04, 2025
The job posting is for a Legal Counsel position that requires solid commercial transactions experience and focuses on supporting global operations, particularly sales transactions. The role involves providing legal advice, reviewing and negotiating agreements, coordinating with internal and external teams, conducting training, and assisting with strategic initiatives. The position offers a competitive salary between $160,000 and $175,000.