Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Brand Sales Specialist Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to become Brand Sales Specialist interns, working closely with clients to understand their needs and deliver tailored solutions using IBM's industry-leading products. The role involves sales prospecting, building credibility, solution selling, end-to-end sales process management, and collaboration across the IBM sales ecosystem.

Assistant Manager - Finance & Administration Delivery - Record to Report

Company: IBM

Location: Chennai, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an Assistant Manager in Record to Report (R2R). The position involves general accounting responsibilities, coordinating accounting activities, identifying risks and opportunities, and ensuring client service level agreements are met. The role requires a bachelor's degree, 6+ years of experience in R2R, expertise in various accounting tasks, and strong interpersonal skills. IBM Consulting values curiosity, continuous learning, and long-term career growth.

Infrastructure Specialist-Azure DevOps

Company: IBM

Location: Mysore, IN

Posted Dec 04, 2025

This job description outlines a role at IBM Consulting involving technical expertise delivery for public and private sector clients. It lists requirements including education, DevOps experience, and proficiency in tools like Kubernetes, Docker, and Azure cloud platforms.

Network Security Engineer

Company: IBM

Location: San Francisco, US

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on supporting MES solution deployments, upgrades, and process activities across multiple sites and versions. The ideal candidate should have process automation system expertise and experience with Rockwell Automation to drive manufacturing site improvements and automation system enhancements.

Internship: Business Operations Professional

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

IBM Consulting offers internships for university students in business-related fields. Interns work with the latest technologies, collaborate with global teams, and gain skills through education and mentorship. The role involves participating in consulting projects and experiencing firsthand how to transform clients' businesses.

Junior Database Specialist

Company: IBM

Location: Sofia, BG

Posted Dec 04, 2025

The job posting is for a Database Specialist for zOS at IBM. The role involves enabling technical development and testing activities for various databases on zOS and related products. The position requires setting up and configuring database instances, advising teams on database solutions, assisting with customer requirements, and creating personal development plans. The team provides infrastructure and platform services to global ISVs and partners, collaborating with IBM Development and partners to provide leading-edge solutions on IBM Z and LinuxONE.

Application Developer-Azure Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include proficiency in .NET Core, React or Angular, and experience with Azure services.

Lead Logic Design Engineer - Memory Management Unit

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text is a job description for a Hardware Developer position at IBM, focusing on leading the architecture design and development of processor MMU for high-performance IBM systems. The role involves collaborating with various teams, participating in silicon bringup and validation, and leading a team of engineers.

Hardware Developer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's job description emphasizes innovation, collaboration, and solving complex problems through cutting-edge technology. It highlights opportunities in hardware development, quantum computing, and AI, while outlining required skills and a positive work environment focused on growth and impact.

Senior Managing Consultant – SAP HANA FIN FI

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Managing SAP consultant. The role involves leading and implementing SAP solutions, working with clients globally, and collaborating with a team to deliver high-quality results. The position requires expertise in SAP HANA FIN FI solutions, SAP S4HANA, project management, and fluency in Danish and English.

BigData Technical Consultant /Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description highlights IBM's role in supporting customers with hybrid cloud and AI-driven transformations, emphasizing collaboration, innovation, and career growth opportunities. It outlines required expertise in data analytics, programming, and technology implementation, while showcasing IBM's culture of fostering skills and professional development.

Application Developer-Experience Front End

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration with clients, and working with visionaries across industries. It emphasizes the role in improving hybrid cloud and AI journeys for innovative companies, and the need for strong communication and collaboration skills. The text also lists required and preferred education, technical expertise, and professional experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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