Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Enterprise Customer Success Manager (Salesforce Certified)
Company: Litify
Location: Remote
Posted Dec 02, 2025
Litify is a legal technology company revolutionizing the legal industry with its all-in-one legal operating solution. The company aims to deliver better business outcomes to its clients, empowering law firms and legal departments to achieve consistent success. Litify is backed by Bessemer Venture Partners and recognized as one of Inc 5000 and Deloitte Technology Fast 500's fastest-growing private companies in America.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD, and iOS development, with a focus on optimizing infrastructure and enabling efficient development.
Strategic Workforce Planning Business Partner
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
Dropbox is seeking an experienced Strategic Workforce Planning Business Partner to join their team. The role involves leading end-to-end headcount management processes, building workforce dashboards, partnering with Finance and People Analytics, conducting external benchmarking, supporting annual workforce planning processes, contributing to HR technology roadmap initiatives, and driving long-term strategic workforce planning projects. The ideal candidate should have 6+ years of experience in Workforce Planning Analytics or Consulting, strong collaboration skills, excellent communication skills, and advanced technical expertise with Workday, Excel/Tableau, and HR technology platforms.
Senior Backend Engineer - Mimir
Company: Grafana Labs
Location: UK
Posted Dec 02, 2025
Grafana Labs seeks a Senior Backend Engineer for a remote role, offering opportunities to work on scalable metrics systems and contribute to open-source projects. The position emphasizes innovation, collaboration, and career growth within a global team.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: Remote
Posted Dec 02, 2025
The role involves maintaining and upgrading the Bazel build system and CI/CD pipeline for Dropbox's mobile infrastructure. The engineer will collaborate with cross-functional teams to improve workflows, resolve bottlenecks, and create scalable solutions. The position requires expertise in Bazel, CI/CD systems, and iOS development.
Cloud Support Engineer
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a Cloud Support Engineer role to support customers using Ubuntu and open source products. The company values technical expertise, customer focus, and global collaboration.
Senior IT Engineer - Enterprise Applications & Infrastructure
Company: Weedmaps
Location: USA
Posted Dec 02, 2025
The job description outlines a Senior IT Engineer role at Weedmaps, focusing on managing enterprise applications and infrastructure, collaborating with cross-functional teams, and ensuring security compliance. Required qualifications include experience with cloud platforms, scripting, and compliance frameworks. The position offers a competitive salary range and comprehensive benefits, including health, retirement, and PTO.
Support Specialist I
Company: User Interviews
Location: India
Posted Dec 02, 2025
User Interviews is a fully remote company that values user research and customer feedback. They are looking for a Support Specialist to manage user support tickets, collaborate with project coordinators, track insights, and develop processes for customer satisfaction. The ideal candidate should be a self-starter with a positive attitude, empathy for users, and strong problem-solving skills.
General Manager - Title & Escrow Services
Company: Truehold
Location: USA
Posted Dec 02, 2025
The General Manager Title & Escrow role involves building and scaling a national title and escrow operation to support a rapidly growing SFR acquisitions business. The position requires strategic vision, operational execution, organizational design, talent development, and strategic underwriter partnership management. The ideal candidate has extensive experience in title and escrow operations, a strong network in the industry, and a track record of scaling operations in high-growth environments.
Director - Merchandising
Company: iHerb
Location: USA
Posted Dec 02, 2025
The Director of Merchandising is a strategic leader responsible for driving growth and profitability for their category. They develop and execute strategies related to product pricing, promotions, vendor relations, and category focus. The role involves hiring and managing a team, negotiating with vendors, analyzing category metrics, and differentiating iHerb from competitors. The position requires strong analytical skills, business expertise, and the ability to align global and regional merchandising strategies.
Product Manager - Seller Systems
Company: Stripe
Location: Remote
Posted Dec 02, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Seller Systems team focuses on building platforms and systems to support Stripe's sellers and go-to-market teams. The role involves defining and delivering capabilities and experiences that span product, backroom accounting, end-user reporting, and go-to-market unlocking product velocity and monetization in a compliant and scalable manner.
Engineering Manager - Feeds Experience
Company: Reddit
Location: USA
Posted Dec 02, 2025
The role involves leading engineering teams to enhance Reddit's feed experiences, requiring expertise in software development and user-centric design. Benefits include comprehensive healthcare and flexible time off.