Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Data Engineer

Company: Nova Talent

Location: Remote

Posted Nov 30, 2025

A Data Engineer role focusing on data infrastructure, pipelines, and analytics with requirements in Python, SQL, cloud platforms, and collaboration tools.

Engineering Manager

Company: branch international

Location: India

Posted Nov 30, 2025

Branch is a mission-driven fintech company providing world-class financial services to the mobile generation in emerging markets. The company values diversity, collaboration, and data-driven decision making. As an Engineering Manager, you will lead a team of engineers, build a technical strategy, and help the team achieve goals through servant-style leadership.

Global Web Analyst

Company: Docplanner

Location: Brazil

Posted Nov 30, 2025

Docplanner Group is a global healthcare platform connecting patients with doctors across 13 countries. They offer products and services to simplify healthcare tasks and improve efficiency. The company is growing, backed by leading investors, and focused on profitability and IPO preparation.

Staff Software Engineer - iOS

Company: MyFitnessPal

Location: USA

Posted Nov 30, 2025

MyFitnessPal is seeking a Staff iOS Engineer to join their MyFitnessPal Engineering Team. The TOTS Team, which the engineer would join, plays a crucial role in driving the company's revenue growth by managing Premium subscriptions, analyzing data, and developing exclusive Premium features. The role involves collaboration, mentorship, and creating impactful solutions for the growing user base.

Commercial Account Executive - Mid Market

Company: GitLab

Location: Sweden

Posted Nov 30, 2025

This job description outlines a Midmarket Account Executive role at GitLab, focusing on managing sales for midmarket customers, collaborating with cross-functional teams, and contributing to sales processes. The position emphasizes building relationships, driving business outcomes, and improving sales strategies through analysis and feedback.

Technical Account Manager

Company: Atmosera

Location: Remote

Posted Nov 30, 2025

Atmosera is a Microsoft Partner that empowers businesses with modern technology and human expertise. They offer cutting-edge integrated solutions across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform. Atmosera is looking for a Technical Account Manager to join their Client Success Team and work with strategic ISV clients to build strong relationships and drive growth.

Customer Success Manager

Company: Ekwa Marketing Inc.

Location: Canada

Posted Nov 30, 2025

Ekwa Marketing promotes itself as an innovative healthcare digital marketing company with technical expertise and a commitment to client success. The role of a Customer Success Manager involves building relationships, creating success plans, and driving client growth through strategic communication and proactive management.

SEO Country Lead

Company: Canva

Location: Poland

Posted Nov 30, 2025

Canva is seeking a passionate SEO Country Lead to join their International SEO team and drive growth in Poland. The role involves leading all aspects of SEO for Polish-specific pages, collaborating with a global team, and making data-driven decisions in a hypergrowth environment. The ideal candidate should have proficiency in Polish, experience leading SEO projects on large websites, and strong analytical skills.

Backend Engineer - MetaMask (API Platform)

Company: Consensys

Location: Remote

Posted Nov 30, 2025

Consensys is a company that aims to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on. They work with blockchain technology, particularly Ethereum, to create a more just and equitable society. Consensys offers various roles, including backend Nodejs developers for their API Platform team, which builds backend APIs for MetaMask platforms. The company values diversity, inclusion, and continuous learning, and they provide a high-trust, autonomous work environment that facilitates collaboration and communication.

Senior Design Manager - Production Design

Company: Airbnb

Location: Remote

Posted Nov 30, 2025

The Senior Design Manager Production Design role at Airbnb involves leading and evolving production design practices, collaborating with feature teams and marketing creative teams, and defining best practices for production design. The role requires 12+ years of experience in production design or a related discipline, expertise in design systems, and proficiency in tools like Figma. The position is remote-eligible and offers the opportunity to set the foundation for Airbnb's production design discipline and drive high-impact design execution at scale.

Senior Observability Architect

Company: Grafana Labs

Location: Sweden

Posted Nov 30, 2025

This job posting highlights an exciting opportunity to drive transformation in Grafana's Customer Experience organization as an Observability Architect. The role involves pioneering technical partnerships, managing customer relationships, and delivering strategic value through observability solutions. Key responsibilities include technical guidance, product adoption, and acting as a customer advocate, with qualifications emphasizing technical expertise and problem-solving skills.

Nurse Educator & Quality Assurance Specialist

Company: Everlywell

Location: Remote

Posted Nov 30, 2025

Everlywell is a digital health company that delivers personalized health insights using AI and human insight. They have transformed care for 60 million people and are seeking a Nurse Educator and Quality Assurance Specialist to support provider education and ensure high-quality clinical documentation and consults.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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