Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Principal Software Engineer - Developer Productivity
Company: Dropbox
Location: Remote
Posted Nov 30, 2025
Dropbox is seeking a Principal Engineer to lead the development of a modern AI-augmented internal developer experience platform. The role involves defining the long-term architecture, building intelligent systems, and streamlining workflows to improve developer productivity across Dropbox's multiproduct stack. The position offers a career-defining opportunity to reimagine software development at scale and bring AI to everyday developer tasks.
Senior Graphics Engineer - Ink Rendering Expert
Company: Goodnotes
Location: Remote
Posted Nov 30, 2025
Goodnotes seeks a Senior Graphics Engineer to enhance GPU-accelerated ink rendering. The role involves optimizing performance, collaborating with teams, and contributing to high-impact projects. Benefits include equity, professional development, and flexible work arrangements.
Sr Manager - Technical Support
Company: ExtraHop
Location: Remote
Posted Nov 30, 2025
The Sr Manager Technical Support role involves leading a team to provide world-class technical support for complex cybersecurity products. Key responsibilities include team leadership, operational excellence, customer satisfaction, technical expertise, and strategic contribution. The role requires a bachelor's degree, 4+ years of technical support experience, and 8+ years of leadership experience. Preferred qualifications include network security experience and experience building international locations.
Data Analyst - Customer Intelligence
Company: GitLab
Location: Remote
Posted Nov 30, 2025
The role is an Analyst focused on Customer Intelligence products, responsible for end-to-end development of data products from requirements gathering to delivering actionable insights. The Analyst will collaborate cross-functionally, explore data to uncover insights, craft dashboards, experiment with GenAI tooling, and influence the long-range strategy of the Analytics team.
Software Engineering Manager - Ads API
Company: Reddit
Location: Remote
Posted Nov 30, 2025
The Ads API team plays a critical role in Reddit's growth, focusing on technical vision, team leadership, and scalable infrastructure. The role requires a proactive leader with experience in API development and a strong sense of ownership.
Global Security Operations Center (GSOC) Operator
Company: Twilio
Location: Remote
Posted Nov 30, 2025
This job posting outlines the role of a GSOC Operator at Twilio, detailing responsibilities such as monitoring security systems, managing incidents, and supporting global operations. It lists qualifications, work environment details, and benefits including competitive pay and remote work options.
Platform Software Engineer - Data
Company: Lumos
Location: Remote
Posted Nov 30, 2025
Lumos provides clarity and insight through data solutions, seeking a skilled Software Engineer to enhance its data infrastructure. The role involves designing scalable systems, ensuring compliance, and empowering data-driven decisions with high-quality data.
Principal Trader
Company: Kraken
Location: Remote
Posted Nov 30, 2025
Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They are a fully remote company with a diverse team of crypto experts. Kraken offers industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. They are expanding their OTC business and seeking a skilled trader to help shape the desk's direction and growth.
Senior/Lead Backend Engineer
Company: Upwork
Location: Remote
Posted Nov 30, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and is seeking a Senior Lead Software Engineer to design and build highly performant, robust systems. The role involves collaborating with cross-functional teams, utilizing various technologies, and contributing to the enhancement of the codebase.
Data Engineer
Company: Figma
Location: Remote
Posted Nov 30, 2025
This job description highlights a Data Engineer role at Figma with opportunities to work on scalable data pipelines, collaborate with cross-functional teams, and contribute to growth initiatives. It emphasizes competitive compensation, equity, and benefits like remote work flexibility and professional development.
Senior Software Engineer
Company: Array
Location: Remote
Posted Nov 30, 2025
Array is a fintech platform offering financial tools and APIs for digital brands. They seek a Senior Software Engineer with expertise in cloud technologies and AI, providing competitive benefits including full medical coverage, unlimited PTO, and remote work flexibility.
Senior/Lead Front End Engineer
Company: Upwork
Location: Remote
Posted Nov 30, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and is seeking a senior lead software engineer to design and build highly performant, robust systems. The role involves collaborating with stakeholders, developing scalable server-side logic, optimizing frontend performance, and contributing to code quality and documentation.