Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Lead Environment Artist - Open World Action Game

Company: Demiurge Studios

Location: USA

Posted Nov 27, 2025

Demiurge Studios is seeking a Lead Environment Artist with experience in creating high-quality 3D game art for an open-world action game in Unreal Engine 5. The role involves collaborating with designers and cross-functional teams, owning the world environment, and making key visual decisions. The ideal candidate should have 7+ years of experience, a strong portfolio, and proficiency in modeling, texturing, and industry-standard tools.

Pricing Resolution Specialist

Company: MedReview

Location: Remote

Posted Nov 27, 2025

This job description outlines a position requiring claim adjudication expertise with experience in healthcare billing systems, Medicare/Medicaid guidelines, and claim analysis. The role involves data review, pricing determination, and compliance with payment methodologies, offering a salary range of $26.50-$30.00 per hour.

Team Lead Customer Success Manager - Health Plans

Company: H1

Location: USA

Posted Nov 27, 2025

H1 is a company that believes access to the best healthcare information is a basic human right. They aim to provide a platform that optimally informs every doctor interaction globally, promoting health equity and building trust in healthcare systems. H1 uses data and AI technology to unlock medical insights and convert them into action for optimal patient outcomes and an equitable drug development lifecycle. The company values customer success and relationship building, offering a range of benefits and a commitment to diversity and inclusion.

Software Engineer (Go)

Company: Megaport

Location: Australia

Posted Nov 27, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun work environment. They are seeking a Go developer to join their Edge Services Development team and help design, develop, and maintain their high-performance network edge services platform.

Senior Full-Stack Engineer PHP/JS - Innovation Team

Company: InnoCraft

Location: Germany

Posted Nov 27, 2025

Matomo seeks a Senior Full Stack Engineer to innovate in privacy-first analytics. Benefits include remote work, global collaboration, and career growth. Apply to join an ethical tech mission.

Engagement Manager

Company: Lovelytics

Location: USA

Posted Nov 27, 2025

Lovelytics is a Databricks-focused data and AI consulting firm that has experienced exponential growth since partnering with Databricks in 2019. They specialize in artificial intelligence, data, and analytics solutions for high-profile enterprise clients across various industries. As an Engagement Manager, you will lead strategic client relationships, oversee project delivery, and be responsible for account growth and revenue targets.

Senior Product Manager I, Flywheel - Sales

Company: HubSpot

Location: USA

Posted Nov 27, 2025

HubSpot's Flywheel Product team is spearheading GTM transformations by building and integrating AI and new products for internal teams, partners, and customers. The vision is to pioneer an AI-driven future where HubSpot's GTM engine operates with unparalleled intelligence and efficiency, empowering unprecedented growth. The role involves creating a shared vision, driving alignment, guiding new product ideas, understanding customer journeys, using data to improve experiences, building AI experiences, and collaborating with cross-functional teams.

Senior UX Designer

Company: ‎ConnectWise

Location: USA

Posted Nov 27, 2025

ConnectWise is a leading software platform for managed service providers (MSPs), offering tools for cybersecurity, monitoring, business management, and support services. The company is seeking a Senior UX/UI Designer to join the Platform UX Team and focus on scaling and evolving the Asio Design System. The role involves component design, craftsmanship, governance, and collaboration with cross-functional teams to create a seamless partner experience.

Real Manager

Company: Magnet Forensics

Location: Singapore

Posted Nov 27, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Renewal Manager to drive customer retention through the renewal process. The role requires relevant job experience, strong numbers skills, and the ability to multitask in a fast-paced environment. Magnet Forensics offers competitive compensation, generous time off policies, and a commitment to continuous learning and diversity.

Field and Events Marketing Manager

Company: NavVis

Location: USA

Posted Nov 27, 2025

NavVis is a global leader in reality capture and digital factory solutions, empowering people to build a better future by bridging the physical and digital worlds. The company is looking for an organizational talent to scale their event strategy and help fuel further growth, offering a competitive compensation package and a flexible work environment.

Legal Operations Manager

Company: n8n

Location: Europe

Posted Nov 27, 2025

n8n showcases its growth, community, and achievements, offering a positive work environment with opportunities for impactful contributions.

Wordpress Developer

Company: PLACE Corporate Careers

Location: Philippines

Posted Nov 27, 2025

PLACE is a real estate technology platform offering comprehensive services to agents and consumers, seeking skilled WordPress developers with competitive compensation and a rigorous hiring process emphasizing cultural fit and professional growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages