Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Sr. Accountant

Company: Green Dot Corporation

Location: Remote

Posted Nov 27, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. They are transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong company culture. The job description outlines responsibilities such as coordinating product launches, testing Oracle data feeds, liaising with internal and external teams, and contributing to month-end close processes. The ideal candidate should have a bachelor's degree in a relevant field, at least 2 years of accounting or reconciliation experience, strong communication skills, and advanced Excel skills.

Customer Account Specialist

Company: First Advantage

Location: Remote

Posted Nov 27, 2025

The Customer Account Specialist role at First Advantage involves building and maintaining strong relationships with small business accounts, providing timely support, and collaborating with various internal departments to ensure customer satisfaction and loyalty. The position requires excellent communication skills, Salesforce proficiency, and the ability to manage multiple tasks effectively.

Software Engineer - Staff A

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

Blackbaud is a digital-first company with a flexible remote or hybrid work culture. They support hiring and career development for all roles from the location you are in today. Blackbaud is an equal opportunity employer committed to maintaining an inclusive work environment.

Principal Software Engineer - Salesforce

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The job posting is for a Principal Salesforce Engineer to lead Salesforce projects, focusing on revenue management. The role involves technical design, development, and implementation of solutions using Salesforce technologies. The ideal candidate should have 5+ years of experience with Salesforce development, strong analytical skills, and excellent communication abilities.

Manager - Risk Operations Technical Programs

Company: Stripe

Location: USA

Posted Nov 28, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Risk Operations Technology Enablement team partners with Risk teams to shape technical infrastructure, prevent bad actors, and deliver an exceptional user experience. The role involves leading tech-first Risk Ops initiatives, partnering with Risk engineering and product teams, and driving topline prioritization of work.

Software Engineer - Senior

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The role is for a mid-level Software Engineer to work on the Blackbaud Infinity platform using the .NET stack. The position involves designing, developing, and maintaining features, collaborating with a senior engineer, and contributing to the platform's modernization. The ideal candidate should have at least 5 years of experience with the .NET stack, knowledge of Azure cloud services, and strong problem-solving skills.

Principal Data & .NET Engineer, Analytics and AI / LLM

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The role is for a Principal Engineer at Blackbaud's Impact Edge team, focusing on fullstack development, data engineering, and LLM systems. The position involves leading design and development of web applications, data pipelines, and AI-powered systems, collaborating with cross-functional teams. It offers the chance to work with modern technologies like Databricks, Microsoft Fabric, and OpenAI, contributing to meaningful projects that drive innovation and operational excellence.

Sales Strategy & Operations Business Partner

Company: Stripe

Location: USA

Posted Nov 28, 2025

Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Global GTM Operations team is responsible for the productivity and effectiveness of the sales organization, partnering closely with sales teams to drive initiatives. The Americas Sales Strategy and Operations team plays an integral role in shaping and executing GTM strategies, with responsibilities including go-to-market design, resource planning, target setting, and business analytics.

Senior Director - Technology

Company: VSP Vision

Location: Remote

Posted Nov 27, 2025

The text describes a strategic leadership role focused on providing direction and guidance for multiple technology functions within an enterprise. The role involves setting long-term goals, developing technical strategies, solving strategic problems, and driving transformational change. It requires strong leadership, communication, and planning skills, as well as the ability to manage risk, mentor staff, and oversee budgeting.

Platform Engineer - Staff

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The platform engineer role involves supporting Windows systems infrastructure, automating tasks, using IaC tools, collaborating with teams, and staying updated on industry trends. The ideal candidate should have 2+ years of experience with Windows systems, knowledge of cloud platforms, experience with IaC tools, and proficiency in programming languages like Python and PowerShell.

Adobe Analytics - Senior Analyst

Company: Blackbaud

Location: Remote

Posted Nov 27, 2025

The role of Adobe Analytics Senior Analyst involves maintaining the Adobe Analytics platform, providing reporting and analysis, and empowering teams with data insights. The ideal candidate should have 5+ years of experience, strong knowledge of JavaScript, HTML, and web data layer structures, and excellent analytical and communication skills.

Senior Business Development Representative

Company: Pricefx

Location: USA

Posted Nov 28, 2025

Pricefx is a leading SaaS pricing, price optimization, and management provider with consistent annual growth. The company values flexibility, diversity, and a warm, welcoming environment. The Senior Business Development Representative role involves driving strategies to engage with businesses globally, shaping the company's future, and growing the market in a Greenfield territory.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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