Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Lead AI Strategist

Company: phData

Location: USA

Posted Nov 24, 2025

The Lead AI Strategist role involves driving delivery excellence, growing the business, and ensuring customer success. The strategist will engage with senior executives, scope and shape AI strategy, and provide delivery oversight. They will manage multiple work streams, build executive relationships, and guide clients through complex AI challenges. The role requires 6+ years of AI strategy leadership experience, consulting leadership experience, and expertise in AI capabilities, industry verticals, and functional strategy leadership.

Landing Page Designer

Company: ElevenLabs

Location: USA

Posted Nov 24, 2025

ElevenLabs is a leading audio AI company with significant growth and innovation, offering platforms for text-to-speech and conversational AI. The company emphasizes impact, AI-first approaches, and global opportunities for talented professionals.

Innovation Engagement Manager

Company: Vonage

Location: USA

Posted Nov 24, 2025

The role of Innovation Engagement Manager is pivotal in shaping the future of the Network API ecosystem. The position requires exceptional business acumen, communication skills, and the ability to foster high-impact relationships. Key responsibilities include collaborating with customers and partners, facilitating strategic workshops, defining commercial constructs, delivering business consulting, implementing launch plans, and preparing handover materials. The ideal candidate should have 10 years of experience in customer-facing roles, with expertise in devising product introduction strategies, consultative selling, solution consulting, business acumen, market introduction, partnership development, stakeholder management, communication, leadership, and a results-oriented mindset. Familiarity with the Network API landscape is a plus.

Account Executive - Enterprise

Company: Zapier

Location: North America

Posted Nov 24, 2025

Zapier is seeking an experienced Enterprise Account Executive to join their upmarket sales team. The role involves selling Zapier's automation platform to global customers, collaborating with cross-functional teams, and driving revenue. Zapier values diversity, remote work, and the use of AI tools responsibly.

Senior Financial Analyst - Customer Success

Company: HubSpot

Location: USA

Posted Nov 24, 2025

The role of Senior Financial Analyst at HubSpot involves partnering with Customer Success leaders to design financial strategies, lead budgeting and forecasting, deliver actionable recommendations, build dashboards, collaborate with data and operations teams, identify automation opportunities, translate financial insights, and contribute to continuous improvement. The ideal candidate should have 3+ years of experience in FP&A or related analytical roles, expertise in supporting Customer Success or Go-to-Market organizations, advanced analytical and financial modeling skills, experience with BI tools, strong business judgment, excellent communication skills, and a self-starter mindset.

Business Development Representative

Company: Cryptio

Location: UK

Posted Nov 24, 2025

Cryptio is a company that builds infrastructure for the crypto economy, providing enterprise-grade backoffice and data platforms for institutions, corporates, and crypto-native organizations. They are hiring a Business Development Representative (BDR) to energize their sales pipeline and start valuable customer conversations. The role involves cold calling, qualifying and developing sales leads, building prospect lists, setting up meetings and demos, mastering Cryptio's value proposition, tailoring pitches, leveraging AI tools, tracking activity in Hubspot, supporting Account Executives, and reporting to the Head of Revenue. The ideal candidate should be passionate about crypto, have 1+ year of SDR or commercial sales experience or evidence of success in competitive environments, bring high energy and initiative, manage time effectively, communicate fluently in English, and thrive in a fast-paced, high-contact phone environment.

Senior Software Engineer - Site Discovery & Localization

Company: Webflow

Location: USA

Posted Nov 24, 2025

Webflow is building an AI-native Digital Experience Platform to empower creators and enterprises to design, launch, and optimize websites without barriers. They are looking for a Senior Software Engineer to help build intelligent content experiences and improve site discovery and localization capabilities.

Senior Strategic Account Executive - PubSec, Twilio.org

Company: Twilio

Location: USA

Posted Nov 24, 2025

The job posting is for a Public Sector Senior Strategic Account Executive at Twilio, focusing on building relationships with nonprofits and social enterprises. The role involves driving customer acquisition, developing strategic programs, and collaborating with various teams to support social impact initiatives using Twilio's products.

Enterprise Support Specialist - Portuguese or Korean Speaking

Company: Figma

Location: USA

Posted Nov 24, 2025

This job description outlines a role as an Enterprise Specialist at Figma, focusing on supporting enterprise customers, collaborating with cross-functional teams, and delivering exceptional support experiences. The position requires technical expertise, language proficiency, and experience with enterprise-level systems. Figma offers competitive benefits and opportunities for growth.

Principal Sales Engineer

Company: Perforce

Location: Mexico

Posted Nov 24, 2025

Perforce seeks a Principal Sales Engineer in Mexico City to drive customer success and innovation. The role involves technical sales, collaboration with teams, and leveraging expertise in cloud and AI technologies. Qualifications include fluency in English/Spanish, DevOps experience, and strong communication skills.

Demand Generation Manager

Company: Leonardo.Ai

Location: Australia

Posted Nov 24, 2025

LeonardoAI, an Australian tech startup now part of Canva, is on a mission to democratize design and ignite global creativity through its AI-powered platform. The company is seeking a Demand Generation Manager to scale its marketing engine across influencer, performance, and event marketing, working closely with creative and content teams to deliver impactful campaigns globally.

Executive Assistant

Company: KoBold Metals

Location: USA

Posted Nov 24, 2025

KoBold Metals is a leading AI-driven mineral exploration company that has discovered high-quality copper deposits with less capital than the industry average. The company is seeking a highly skilled Executive Assistant to support its Chief Legal Officer and Chief Financial Officer on the East Coast.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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