Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Sales Operations Manager (Outbound Sales)

Company: Apollo.io

Location: Canada

Posted Nov 24, 2025

The role is for a Sales Operations Manager Outbound Sales to join the Revenue Operations team. The primary goal is to increase rep productivity by 5% through outbound pipeline generation. The role involves campaign operations, cross-team collaboration, and deliverability and capacity management.

Client Success Manager

Company: Modern Health

Location: UK

Posted Nov 24, 2025

The role of a Client Success Manager at Modern Health involves managing enterprise accounts, building relationships with global stakeholders, partnering with sales and internal teams, and driving engagement with mental wellness programs. The ideal candidate has experience managing large-scale client relationships, analyzing data, and achieving high retention, adoption, and expansion metrics.

Senior/Staff Technical Recruiter

Company: Runway

Location: USA

Posted Nov 24, 2025

The role is a Senior Staff Technical Recruiter at Runway, responsible for recruiting across Product Design and Engineering teams. The position involves managing the full cycle recruiting process, developing relationships with hiring managers, and designing unbiased interview processes. The company values diversity, pay equity, and offers a competitive salary range.

Senior Technical Project Manager

Company: Loka, Inc

Location: Latin America,North Macedonia,Portugal,Serbia

Posted Nov 24, 2025

Loka is a remote-first, globally distributed tech consultancy headquartered in Silicon Valley. They help organizations from climate startups to cancer research innovators launch products that solve the world's most urgent problems. The company values purpose, technical excellence, and relentless curiosity. They are seeking a Senior Technical Project Manager to lead software development initiatives, drive impact through structured planning, proactive risk management, and client collaboration.

Senior Manager - Advanced Analytics, Marketing

Company: Airbnb

Location: USA

Posted Nov 24, 2025

Airbnb seeks a Senior Manager Advanced Analytics Marketing to drive growth through data analysis and innovation. The role involves leading teams, designing experiments, and developing tools for strategic decisions. The company emphasizes diversity, inclusion, and remote work opportunities with a focus on impactful contributions.

Solutions Engineer - Emerging Enterprise

Company: Lumos

Location: USA

Posted Nov 24, 2025

The role of a Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, structuring POCs, driving technical investments, and owning initiatives. The company values empathy, customer-centricity, and a desire to work in a high-growth startup environment.

Senior Software Engineer - Event Driven

Company: TCGplayer

Location: USA

Posted Nov 24, 2025

eBay is a global e-commerce leader that empowers millions of buyers and sellers in over 190 markets. The company is committed to pushing boundaries, fostering diversity, and creating economic opportunities. TCGplayer, a part of eBay, connects hobbyists and hobby businesses to communities, providing tools for collectible card game enthusiasts and professional sellers. The company is looking for a senior backend engineer to help design and implement backend services, ensuring high performance and scalability.

Enterprise Account Executive

Company: Checkly

Location: USA

Posted Nov 24, 2025

Checkly is seeking a Senior Account Executive to join their sales team, offering remote work with NYC office access, competitive compensation, and opportunities to work with tech companies. The role emphasizes solving engineering challenges and growing enterprise accounts in a flexible, transparent startup environment.

Full Stack Engineer - Ads

Company: Reddit

Location: USA

Posted Nov 24, 2025

Reddit's job posting highlights flexible work arrangements, remote opportunities, and roles in innovative engineering teams. It emphasizes collaboration, scalable systems, and benefits like healthcare, equity, and parental leave.

Senior Database Reliability Engineer

Company: Webflow

Location: Argentina

Posted Nov 24, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Senior Database Reliability Engineer to join their team and ensure databases and applications are performant, scalable, and reliable. The role involves optimizing database performance, designing and maintaining libraries, implementing caching strategies, collaborating with product engineers, and supporting MongoDB and PostgreSQL in production environments.

Director - Accounting

Company: Ditto

Location: USA

Posted Nov 24, 2025

Ditto is hiring a Director of Accounting to lead the accounting function through the company's next stage of growth. The role involves owning GAAP restatement work, scaling internal systems, managing external vendors, building a high-performing team, and driving automation and AI adoption. The ideal candidate should have a CPA, 10+ years of progressive accounting experience, and a strong background in US GAAP and technical accounting standards.

Senior Software Engineer - Reconciliation

Company: Mercury

Location: USA

Posted Nov 24, 2025

The text highlights the precision and excellence of Swiss watchmaking, drawing a parallel to Mercury's reconciliation platform. It emphasizes the importance of accuracy, reliability, and meticulous care in both fields. The passage also describes the role of the reconciliation team at Mercury, inviting engineers passionate about building stable and trustworthy financial systems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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