Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Corporate Systems Engineer

Company: Green Dot Corporation

Location: USA

Posted Nov 24, 2025

Green Dot Corporation is seeking a Senior Corporate Systems Engineer to support their business platform and critical enterprise services. The role involves technical administration, business analysis, and project management. The company offers a Work from Anywhere model and values diversity and inclusion.

Product Marketing Specialist - Marvel Strike Force

Company: Scopely

Location: Canada

Posted Nov 24, 2025

Scopely is seeking a Product Marketing Specialist to join their Strategic Marketing team in Mexico City or Canada. The role involves driving player acquisition, engagement, and retention through innovative campaigns while fostering connections with players and communities. The company emphasizes diversity, equal opportunities, and a supportive work environment.

Operations Engineering Associate

Company: Swissblock

Location: Switzerland

Posted Nov 24, 2025

Swissblock is a private investment firm seeking an operations professional to build a new company branch. The role involves building automated workflows, developing tools, partnering with tech teams, and supporting operational duties. Swissblock offers a diverse environment, flat hierarchies, and a competitive compensation package.

Senior Security Enginee - Cloud Security

Company: Webflow

Location: Argentina

Posted Nov 24, 2025

Webflow is building a leading AI-native Digital Experience Platform as a remote-first company focused on trust, transparency, creativity, and empowering teams to design, launch, and optimize for the web without barriers. They are seeking a Senior Security Engineer Cloud Security to join their Security Operations team and help harden their cloud environment, ensure secure-by-design principles, and meet current and future security needs.

Senior Director - Data Engineering (AWS)

Company: phData

Location: USA

Posted Nov 24, 2025

This Senior Director Data Engineering role at phData offers high-impact opportunities in strategic customer leadership, technical innovation, and growth. It requires expertise in cloud platforms and leadership skills, with a focus on driving business outcomes and client success.

Senior Consultant Data and AI Strategy

Company: phData

Location: USA

Posted Nov 24, 2025

This job description outlines a Senior Consultant AI & Data Strategy role with responsibilities including developing AI strategies, identifying use cases, and guiding clients. It lists required experience in consulting and AI technologies, along with company benefits like remote work and professional development opportunities.

Systems Development Engineer (L5) - Creative Compute and Storage

Company: Netflix

Location: USA

Posted Nov 24, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Creative Compute and Storage team is looking for a Senior Systems Development Engineer to design and build technology infrastructure for content creation. The role involves working with engineering teams, creatives, and external vendors to deliver technology solutions and improve productivity for content creators.

Support Engineer

Company: n8n

Location: EMEA

Posted Nov 24, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, building a diverse team, cultivating a large community, and raising significant funding. n8n is committed to diversity, inclusion, and providing excellent customer support through its Tier 2 Support team.

Staff or Principal Data Scientist

Company: Gradient AI

Location: USA

Posted Nov 24, 2025

Gradient AI is a fast-growing company revolutionizing Group Health and PampC insurance with AI-powered solutions. They are seeking Staff or Principal level Data Scientists to help shape the future of their underwriting products in the healthcare and care management space. The role involves designing and implementing predictive models, analyzing large datasets, and collaborating with cross-functional teams to deliver intelligent solutions at scale.

Senior Staff Software Engineer - Search Platform

Company: Reddit

Location: USA

Posted Nov 24, 2025

The Search Platform team at Reddit is responsible for developing and maintaining the search backend, focusing on building robust search infrastructure. They are collaborating with machine learning engineers and backend architects to create the next generation of search infrastructure, enabling various search functionalities. The team is seeking a Senior Staff Software Engineer to lead the design and development of Reddit's next-generation search engine, integrating lexical vector retrieval and Gen AI search applications.

Senior Front End Web Developer

Company: Aequilibrium Software Inc.

Location: Canada

Posted Nov 24, 2025

Aequilibrium is seeking a Senior FrontEnd Web Developer with expertise in building financial services web applications on digital banking platforms. The role involves developing, optimizing, and maintaining responsive web applications using React 19, TypeScript, and modern frontend technologies. The ideal candidate should have 6+ years of experience as a Front End Web Developer, strong knowledge of React, TypeScript, Node.js, and experience with digital banking platforms like Central1 Forge, Temenos, VeriPark, Plumery, or Backbase.

Sr AI Engineer | TS/Vue/NodeJS

Company: n8n

Location: Europe

Posted Nov 24, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using AI. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n is focused on building AI-powered features that redefine how users build automations, with a user-focused mindset and a bias for shipping and learning.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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