Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Software Engineer (low level Video Experience)

Company: Spotify

Location: Remote

Posted Nov 23, 2025

Spotify is seeking a senior professional with extensive video playback experience to help build a world-class video service. The role involves creating a cross-platform C++ video stack, optimizing AV components, and designing low-level video components. The position offers the opportunity to shape Spotify's video strategy and impact hundreds of millions of users.

iOS Developer

Company: ElevenLabs

Location: Remote

Posted Nov 23, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative technology. They offer impactful roles in a dynamic environment, emphasizing AI-first approaches and global collaboration. The position involves developing features for their reader app and contributing to cutting-edge audio AI projects.

Raysafe Marketing Manager

Company: Fortive

Location: USA

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a role involving global product launches in the medical device industry. It emphasizes the need for strong relationships, cross-functional collaboration, strategic planning, and business acumen.

Technical Business Analyst

Company: Megaport

Location: Remote

Posted Nov 23, 2025

This text is a job posting for a Business Analyst role at Megaport, highlighting the company's innovative position in Network as a Service, its collaborative culture, and competitive benefits. The role involves bridging business and engineering teams, with requirements gathering and documentation. The company emphasizes flexibility, professional development, and a supportive work environment.

Senior Social Content Producer

Company: Storm Ideas

Location: Chile

Posted Nov 23, 2025

The job posting describes a fast-paced, fully remote role for a multiskilled storyteller and writer leading creative output for a high-profile entertainment account. The position involves using AI tools, collaborating with a global team, and thriving in a high-pressure environment. The company values creativity, innovation, and embracing emerging technologies like AI.

Engineering Manager - Network Infrastructure (Cloud)

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

The text describes Airbnb's mission, values, and the role of the Networking team within the Cloud Infrastructure organization. It highlights the importance of reliability, scalability, efficiency, and high availability in their network infrastructure. The text also outlines the responsibilities of an engineering manager leading the team, including hiring, coaching, and strategic planning. The role requires experience in engineering management, software development, and public cloud providers, as well as excellent communication skills and problem-solving abilities.

Senior Social Content Producer

Company: Storm Ideas

Location: USA

Posted Nov 23, 2025

This job offers remote work with AI tools in a fast-paced environment, requiring creativity and adaptability. It highlights innovation and collaboration opportunities while emphasizing skill development and a supportive team culture.

Backend Engineer (Mid Level)

Company: Cytora

Location: Remote

Posted Nov 23, 2025

Cytora, an Applied Systems company, is transforming the insurance industry with AI-powered solutions. They seek backend engineers to contribute to innovative projects and collaborate on digital transformation. The role offers competitive compensation, flexible work options, and professional development opportunities in a mission-driven culture.

Assistant Director - Data Science, Modeling Sophistication

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 23, 2025

The Insights & Solutions group at Liberty Mutual uses data analytics and technology to deliver innovative solutions for the US Retail Markets business. The Modeling Sophistication Deep Learning Research team applies cutting-edge computer vision and deep learning to assess risk, design products, and serve customers. As a Data Scientist, you will work with a multidisciplinary team to design, develop, and deploy computer vision and deep learning models, collaborate with business stakeholders, and contribute to methodological advancements and scientific collaboration.

Senior Social Content Producer

Company: Storm Ideas

Location: Panama

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer to lead social content production for a high-profile entertainment account. The position offers the opportunity to work with cutting-edge technology, collaborate with a global team, and shape the company's culture. The role requires strong organizational skills, clear communication, and experience with AI tools.

Senior Social Content Producer

Company: Storm Ideas

Location: Canada

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer to lead social content production for a high-profile entertainment account. The position offers a competitive salary, opportunities to work with cutting-edge AI tools, and be part of a global team. The ideal candidate is a culture-obsessed, social-native storyteller who thrives under pressure, communicates clearly, and is fluent in using AI to boost creativity and efficiency.

Localization Manager

Company: Airbnb

Location: Remote

Posted Nov 23, 2025

Airbnb is seeking an experienced Localization Manager for Canada to help drive international growth and provide a native experience for users. The role involves collaborating with various teams, shaping local initiatives, and adapting global strategies to meet market needs. The company is experiencing a travel rebound and is reinventing itself post-IPO and pandemic.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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