Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Developer Programs Associate
Company: Grafana Labs
Location: Netherlands
Posted Nov 20, 2025
The role is a Developer Community Programs Associate at Grafana Labs, focusing on supporting and growing open source and developer communities in Europe, the Middle East, and Africa. The position involves organizing meetups, managing swag and recognition, supporting contributors, and leading scoped projects and programs.
Alliances Marketing Manager
Company: Megaport
Location: Remote
Posted Nov 20, 2025
Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. Megaport is seeking an Alliances & Vertical Marketing Manager to lead joint marketing efforts with key strategic partners and develop cobranded content.
Senior Technical Program Manager - Security
Company: Webflow
Location: Argentina
Posted Nov 20, 2025
Webflow, used by major companies, seeks a Security TPM to enhance security programs. The role involves vulnerability management and collaboration across teams, with competitive benefits and a focus on innovation.
Senior Product Manager - Acquire
Company: Kraken
Location: USA
Posted Nov 20, 2025
Kraken promotes crypto adoption with a mission-focused team. The Acquire Team drives growth through product ecosystems. Job opportunities emphasize innovation, collaboration, and crypto expertise.
Developer Programs Associate
Company: Grafana Labs
Location: Spain
Posted Nov 20, 2025
The role involves supporting open-source communities in EMEA, organizing events, and fostering collaboration. It requires strong communication and organizational skills, with opportunities to lead programs.
Staff Machine Learning Engineer
Company: Spotify
Location: Remote
Posted Nov 20, 2025
The Personalization team at Spotify aims to make content discovery effortless and enjoyable for every listener. They deliver exceptional recommendations across various experiences like Home, Search, curated playlists, and cutting-edge innovations. The role involves defining and executing the ML technical strategy for Home, building models to improve user representations and personalization, collaborating with cross-functional teams, and staying engaged with the broader ML research community.
Account Executive - Federal
Company: Figma
Location: USA
Posted Nov 20, 2025
This job description highlights a role driving sales for Figma's Federal clients, offering career growth, networking opportunities, and a competitive salary package. The position emphasizes relationship-building, strategic account planning, and collaboration with cross-functional teams, while showcasing Figma's benefits including equity, health benefits, and performance incentives.
Senior Software Engineer - Identity & Security Products
Company: Twilio
Location: USA
Posted Nov 20, 2025
This job posting seeks a senior software engineer to design and build Twilios Identity and Security solutions, emphasizing innovation, security, and scalability. The role involves collaboration with cross-functional teams, mentorship, and contributing to technical roadmaps. Qualifications include experience with distributed systems, cloud infrastructure, and security protocols. The position offers competitive compensation, remote work flexibility, and comprehensive benefits.
Senior Account Executive New Business ISV
Company: Twilio
Location: USA
Posted Nov 20, 2025
The job posting is for a Senior ISV New Business Account Executive at Twilio, focusing on supporting the growth of messaging, voice, and email business with Independent Software Vendors (ISVs) in North America. The role involves driving new business processes, developing customer engagement use cases, and collaborating cross-functionally with various teams. The position requires extensive experience in major account or strategic sales, analytical account development, and a track record of delivering market-driven results.
Developer Programs Associate
Company: Grafana Labs
Location: Germany
Posted Nov 20, 2025
The role is a Developer Community Programs Associate at Grafana Labs, focusing on supporting and growing open source and developer communities in Europe, the Middle East, and Africa. The position involves organizing meetups, managing swag and recognition, supporting contributors, evaluating conference sponsorships, and leading scoped projects. The ideal candidate is a strong communicator, empathetic, resilient, highly organized, and has experience supporting developer communities and organizing events.
External Contractor - Mentor role for Data Streaming track
Company: Udacity
Location: USA
Posted Nov 20, 2025
The text is a job description for a mentor position at Udacity. Mentors provide technical support to learners in their Nanodegree journey. They must have at least 7 years of industry experience or a master's degree in the relevant field, with expert proficiency in Apache Kafka and the Kafka ecosystem. Mentors are required to provide technical support, host weekly live virtual sessions, and redirect learners to appropriate support channels.
Senior Staff Software Developer - Booking Group
Company: Jane App
Location: Remote
Posted Nov 20, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value growth, collaboration, and a growth mindset. The Senior Staff Developer role involves leading technical decisions, mentoring others, and shaping the company's technical direction.