Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Data Engineer (Azure)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers a supportive global network, flexible remote full-time jobs, and a commitment to members' success. They are seeking a Senior Data Engineer with deep expertise in Microsoft Azure to join their fast-growing network.

Senior Golang Developer

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify connects developers globally with opportunities, offering flexible work arrangements, competitive pay, and career growth. The job posting highlights a Senior Golang Developer role with benefits like predictable hours, remote work, and exclusive company opportunities.

Senior Front End Engineer - Experimentation

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is rapidly innovating and growing, with the Experimentation Platform being a critical accelerant. The team is seeking a Senior Software Engineer to help build a world-class experimentation platform, with challenges including designing a UX for product teams, developing high-scale data products, increasing developer efficiency, and collaborating cross-functionally. The role offers the opportunity to work with teams across Reddit and have a huge impact.

Senior Data Engineer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a strong reputation, with high ratings on Glassdoor and Trustpilot. Proxify is looking for a Senior Data Engineer with experience in data engineering, cloud platforms, and data governance. The role offers benefits such as on-time payments, predictable work hours, flex days, and career-accelerating positions.

Cloud Solution Architect

Company: Spaulding Ridge

Location: Remote

Posted Nov 19, 2025

The text describes a Cloud Solution Architect role with responsibilities including defining architectural direction, ensuring system integration, leading teams, and enforcing best practices. It outlines requirements for experience with cloud platforms, DevOps practices, and collaboration with stakeholders. The job offers competitive benefits and opportunities for impactful work, emphasizing innovation and professional growth.

Big Data Manager - Professional Services

Company: Databricks

Location: Remote

Posted Nov 19, 2025

The job posting is for a Big Data Manager position in the Professional Services team. The role involves working with clients on big data challenges using the Databricks platform, providing data engineering, data science, and cloud technology projects. The ideal candidate should have extensive experience with Big Data technologies, people management skills, and experience working across multiple cloud platforms.

Senior Java Backend Developer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers a supportive environment for remote full-time jobs, with a focus on career growth and success.

Vice President of People Operations & Talent Acquisition

Company: Modern Health

Location: Remote

Posted Nov 19, 2025

The Vice President of People Operations and Talent Acquisition will lead the People Team, oversee compensation, benefits, payroll, and HRIS, drive talent acquisition strategies, and champion diversity, equity, and inclusion. The role requires 10+ years of HR experience, expertise in compensation and talent acquisition, and a passion for Modern Health's mission.

Senior Mobile/Full Stack Engineer - React Native

Company: Zepz

Location: USA

Posted Nov 19, 2025

Zepz seeks passionate engineers committed to customer experience, with expertise in multiple tech stacks and a focus on collaboration and quality code.

Sr. Technical Support Engineer

Company: Menlo Security

Location: India

Posted Nov 19, 2025

Menlo Security is a well-funded company with a mission to enable secure connections and collaboration. They are growing rapidly and seeking passionate, ethical, and service-oriented talent. The company values collaboration, inclusivity, and creativity, and offers opportunities to take initiative and build a legacy.

Senior Fullstack Developer (.NET)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a network of 5000+ talented developers. Proxify is looking for a Senior Fullstack .NET Developer to join their fast-growing network and help design and implement backend services and APIs using .NET technologies.

Senior Product Marketing Manager

Company: Menlo Security

Location: USA

Posted Nov 19, 2025

Menlo Security is a well-funded company with a mission to enable secure connections and collaboration. They are growing rapidly and seeking passionate, ethical, and service-oriented talent. The company offers a competitive compensation package and values collaboration, inclusivity, and creativity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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