Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Director of Clinical Research Consulting

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical research industry, offering consulting and functional service provider solutions to streamline operations, reduce costs, and accelerate breakthroughs. They are seeking a client-facing, problem-solving, and strategic clinical research professional to join their Client Services Delivery Team as a Study Activation Subject Matter Expert, with a focus on reducing time to trial activation.

Director of Communications

Company: Live Action

Location: Remote

Posted Nov 17, 2025

The Communications Director role at Live Action involves overseeing messaging and media strategy, crafting compelling content, and ensuring alignment across all external communications. The role requires a deep understanding of media, storytelling, and strategic messaging to advance the pro-life cause and reach diverse audiences.

Analytics Engineer (L6) - Ads DSE, Live Events

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched a lower-priced ads-supported tier and are seeking founding members for their Ads Data Science and Engineering team. The team focuses on building analytics tools, predictive models, and algorithms to create more choices and joy for members while providing a premium TV brand experience for advertisers. They are looking for a Staff Analytics Engineer to lead analytics initiatives for the rapidly growing Live Events space, including NFL and WWE. The role involves defining analytics frameworks, building scalable roadmaps, developing cross-functional partnerships, and delivering technically robust solutions.

Lead Software Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 17, 2025

Green Dot Corporation is seeking a Lead Software Engineer to join the CES team and build scalable, secure systems that enhance customer experience. The role involves leading the full software development lifecycle, designing CRM solutions, writing high-quality code, configuring CRM systems, leading innovation initiatives, ensuring compliance, mentoring developers, and implementing testing strategies.

Senior Product Manager - Order Fulfillment Experience (QuickPack)

Company: Shippo

Location: USA

Posted Nov 17, 2025

Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and a streamlined fulfillment process. The company is seeking a Senior Product Manager to lead the Order Fulfillment experience, focusing on pick and pack workflows. The role requires a balance of strategic vision, data-driven decision making, and strong execution to improve fulfillment efficiency, customer satisfaction, and revenue impact.

CRM/Hubspot Specialist

Company: Blossom

Location: Colombia

Posted Nov 17, 2025

Blossom is a US-based company with over 20 years of experience in providing financial services to credit unions. They are seeking a CRM Specialist with 3+ years of experience to manage and optimize their HubSpot CRM instance. The role involves ensuring data integrity, security, and compliance while implementing automation and integrations to support marketing, sales, and customer success initiatives.

Clinical Vendor Manager

Company: Gravie

Location: USA

Posted Nov 17, 2025

Gravie is a healthcare company focused on improving the way people purchase and access healthcare through innovative consumer-centric health benefit solutions. They offer a diverse range of products and services developed by a unique team that encourages authenticity. The Clinical Vendor Manager role is responsible for managing Gravie's portfolio of clinical vendor partnerships to ensure cost-effective, high-quality, and compliant delivery of clinical programs and services. The role involves building relationships with vendors, monitoring performance, and ensuring alignment with Gravie's operational, financial, and member experience goals.

Engineering Manager - Cloud Architecture Tooling and Security (CATS)

Company: Netflix

Location: USA

Posted Nov 17, 2025

This text describes Netflix's cloud security initiatives, a job opening for a cloud security leader, required qualifications, benefits package, and diversity commitments. It presents factual information about the company's operations and hiring practices without overtly positive or negative language.

Senior Software Engineer – Retail Team

Company: Green Dot Corporation

Location: Remote

Posted Nov 17, 2025

Green Dot Corporation is seeking a Senior Software Engineer to join the Risk Team and build scalable, secure systems for fraud detection, risk scoring, and compliance automation. The role involves architecting backend services, collaborating with cross-functional teams, implementing observability solutions, mentoring junior engineers, and operating in an AI-driven SDLC environment.

Senior Support Engineer

Company: n8n

Location: Europe

Posted Nov 17, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using a combination of code and no-code. The company has grown significantly since its founding in 2019, building a diverse team, cultivating a large community, and raising substantial funding. n8n is now seeking a Senior Support Engineer in Europe to provide best-in-class support to users and contribute to building a top-notch support team.

Billing Representative

Company: Clipboard Health

Location: Philippines, South Africa, Jamaica, Mexico

Posted Nov 17, 2025

The job description outlines a critical role in ensuring workplace payments and cash flow for a company. Responsibilities include following up on payments, resolving billing issues, and collaborating with multiple teams. Requirements emphasize communication skills, problem-solving, and adaptability, with remote work options and a fast-paced startup environment.

Distributed Systems Engineer (L4) - Data Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a wide variety of TV series, films, and games across genres and languages. Netflix's Data Platform teams enable data-driven decision making and provide centralized data platforms and tools for various business functions. The company is looking for distributed systems engineers to help evolve and innovate its infrastructure.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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