Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Studio Director - ISX3 (Games)

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix seeks a Studio Director to lead game production across global markets, with responsibilities spanning project strategy, team management, and operations. The role requires 15+ years of game industry experience and collaboration with cross-functional teams. Benefits include competitive compensation, comprehensive health plans, and flexible work arrangements.

Sales & Partnership Development Associate

Company: Integrated Hire

Location: Anywhere in the world

Posted Nov 17, 2025

Integrated Hire is a company that helps US businesses grow by building high-performing remote teams. They are looking for referral partners to earn commission by introducing business owners to their services. The role is commission-only, flexible, and offers unlimited earning potential.

Data Scientist 5 - Open Connect Experimentation

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Open Connect Data Science and Engineering team uses data to measure and improve Netflix's technical infrastructure. They are seeking a Data Scientist to help with foundational measurement problems in the Open Connect space, as traditional approaches like randomized AB tests are not always possible. The role involves partnering with cross-functional teams to design, analyze, and build reusable tooling for engineering partners.

Principal Product Manager - Games, Social Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is focused on continuously improving its products and delivering new experiences to delight and entertain its growing membership. The Principal Product Manager for Games Social Platform is a senior cross-functional leader responsible for developing and executing the roadmap for bringing members together to play games via social experiences.

Senior Customer Success Business Partner

Company: Anaplan

Location: Remote

Posted Nov 17, 2025

This job description outlines the responsibilities of a Senior Customer Success Business Partner, including managing customer portfolios, acting as a trusted advisor, leading quarterly reviews, and driving adoption. It also lists qualifications like experience in customer success, technical skills, and language proficiency, along with preferred skills such as management consulting expertise and familiarity with Anaplan.

Graphic & Motion Designer

Company: ViaBill

Location: Remote

Posted Nov 17, 2025

The role is for a Graphic and Motion Designer to join ViaBill's Copenhagen team. The designer will create visuals and motion assets for digital product and marketing channels. The ideal candidate has 2-4 years of experience, a strong portfolio, proficiency in Adobe tools, and comfort with Figma. The role involves collaborating with product designers and developers, creating illustrations, icons, infographics, and branded merchandise, designing visuals for social media and campaigns, producing animations, supporting presentations, and animating brand assets. The company offers a creative role in a fast-growing fintech, high visibility, a fun work atmosphere, competitive compensation, and a diverse international team.

Software Engineer 5 - Ads Supply

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They offer a variety of content across genres and languages, with features like pause and resume. In November 2022, they launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team develops advertising systems, while the Ads Supply Engineering team focuses on expanding the advertising platform. They seek experienced engineers for ad serving, inventory sharing, and programmatic integrations.

Software Engineer 4 - Web & TV Player

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Web & TV Player team is responsible for playback functionality across various platforms, managing aspects like state machine, license management, and streaming media delivery. The team comprises engineers with diverse expertise and collaborates with other teams for product development and experimentation.

Distributed Systems Engineer (L5) - Content & Business Products

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content & Business Products Engineering team builds products and services to optimize content creation, from planning to distribution. They are seeking talented distributed systems engineers to help scale their efforts globally and work on projects like Squid Game, Stranger Things, and The Queen's Gambit.

Data Scientist - Ads

Company: Reddit

Location: Remote

Posted Nov 17, 2025

Reddit is a remote-friendly company with a flexible workforce. The company's primary revenue driver is advertising, and they aim to build a massive business. The Ads Data Science team leverages data to maximize advertiser value and improve the advertising platform. The role involves analyzing large datasets, developing ML models, and collaborating with stakeholders to drive impact.

Senior Product Designer - Games Access and Identity

Company: Netflix

Location: USA

Posted Nov 17, 2025

This job description highlights Netflix's opportunity to shape the future of Netflix Games, emphasizing strategic design challenges, collaborative culture, and growth potential. The role focuses on access experiences, identity frameworks, and cross-functional collaboration while celebrating diversity and inclusion.

Technical Recruiter

Company: Nova Talent

Location: Remote

Posted Nov 17, 2025

Nova Talent is seeking a full-time Engineering & Product Recruiter for a fully remote role. The ideal candidate should have at least 2+ years of full-cycle recruiting experience in early-stage startups or agencies, with a focus on sourcing, deep knowledge of engineering and product hiring, strong execution, and a growth mindset. The role offers a results-driven, collaborative environment with opportunities to scale and lead.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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