Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Intermediate Site Reliability Engineer - Database Operations
Company: GitLab
Location: EMEA
Posted Nov 12, 2025
The role is for an Intermediate Site Reliability Engineer to join the Database Operations team at GitLab, focusing on PostgreSQL database infrastructure. The position involves automating operational tasks, improving system performance and reliability, and designing scalable solutions. The ideal candidate should have hands-on experience with PostgreSQL, infrastructure automation tools, and a proactive approach to problem-solving.
Technical Lead II
Company: HubSpot
Location: Remote
Posted Nov 12, 2025
HubSpot is seeking a Technical Lead II to join the Omnichannel Product Group. The role involves leading a team to scale a voice platform, integrate communication channels, and leverage AI to improve customer interactions. The ideal candidate should have experience building reliable, scalable systems and be passionate about solving complex business problems.
Experienced Software Engineer
Company: Automattic Careers
Location: Remote
Posted Nov 12, 2025
Automattic emphasizes open-source, user freedom, and innovation through products like WooCommerce and Gutenberg. They prioritize a positive, inclusive culture with flexible work arrangements and global collaboration.
Senior Technical Specialist - AI Risk Assessment
Company: Future of Life Organizations
Location: Remote
Posted Nov 12, 2025
The Senior Technical Specialist role at CARMA involves conducting original research in AI safety and technical governance, developing frameworks for risk assessment, and contributing to policy development. The position requires strong analytical skills, experience in AI safety and governance, and the ability to collaborate in a fast-paced environment.
Technical Lead
Company: Nearform
Location: Italy
Posted Nov 12, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in Italy. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides competitive benefits, including remote work flexibility, training allowances, and a pension plan.
Staff Service Designer
Company: Apollo.io
Location: USA
Posted Nov 12, 2025
Apollo is hiring a Staff Service Designer to lead complex cross-functional service initiatives and define end-to-end experiences across products, systems, and teams. The role requires 8+ years of UX or product design experience, with a focus on service or systems design. The ideal candidate will have strong systems thinking, expertise with service design artifacts, and the ability to lead cross-functional initiatives.
Strategic Account Executive
Company: GitLab
Location: USA
Posted Nov 12, 2025
The role is a Strategic Account Executive for GitLab's Northeast region, focusing on enterprise accounts in New York or Boston. The candidate should have experience in enterprise sales, software development lifecycle, and infrastructure modernization. The role involves driving strategic growth, building partnerships, and shaping the future of software development.
Software Engineer
Company: DataHub
Location: Remote
Posted Nov 12, 2025
The role involves enhancing a Python-based ingestion framework to support ingesting usage statistics, lineage, and operational metadata from various systems like Snowflake, Redshift, and Kafka. The position requires expertise in Python, familiarity with modern data and ML tools, knowledge of distributed systems, and the ability to design for scale and fault tolerance.
Senior Account Manager
Company: Mapbox
Location: Remote
Posted Nov 12, 2025
Mapbox is a leading real-time location platform for businesses. The role involves growing Mapbox's business in the Korean market, building relationships with enterprises, and presenting solutions with clear business outcomes. Important traits include Korean language fluency, technical sales aptitude, and deep understanding of the Korean business environment.
Senior Data Scientist - Accounting
Company: Mercury
Location: USA
Posted Nov 12, 2025
Mercury is seeking a Data Scientist to help build their analytics engine for financial and accounting workflows. The role involves partnering with product and engineering teams, designing experiments, analyzing data, and developing ML/AI solutions to streamline financial processes. The ideal candidate has 3-5 years of experience in product analytics or data science, expertise in financial workflows, and proficiency in SQL and Python.
Director - Global Logistics
Company: Myriad360
Location: Remote
Posted Nov 12, 2025
The job description outlines the role of a Director of Global Logistics at Myriads, a company with a mission to challenge and enable employees to achieve great things. The role involves leading and developing the International Logistics function, managing a team, overseeing trade compliance, and collaborating with various teams to deliver outstanding client experience. The company offers benefits such as unlimited PTO, incentive compensation plans, and a transparent culture.
ServiceNow Developer
Company: TTEC Digital
Location: Remote
Posted Nov 12, 2025
TTEC Digital is a company that focuses on providing exceptional customer experiences by coaching clients to ensure their employees feel valued and supported. They are seeking a ServiceNow Developer to join their growing practice area, offering a fully remote opportunity. The role involves designing, developing, and configuring solutions on the ServiceNow platform, collaborating with clients and stakeholders, and providing ongoing support. TTEC Digital values diversity and inclusion, and has been certified as a Great Place to Work.