Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Software Engineer - Pricing & Availability

Company: Airbnb

Location: USA

Posted Nov 11, 2025

The text describes the role of a Senior Engineer in Pricing and Availability at Airbnb. The team focuses on quality, reliability, and simplifying the complexity of pricing and availability. The Senior Engineer will lead projects, build efficient backend components, and mentor team members. The role requires expertise in backend systems, strong communication skills, and a passion for efficiency and user experience.

Senior Software Engineer II, Backend - Intelligence Team

Company: HubSpot

Location: UK

Posted Nov 11, 2025

The text describes a Senior Software Engineer II position on HubSpot's Customer Journey Intelligence Backend team. The role involves designing and building scalable backend systems for personalized customer experiences, collaborating with AI, data, and product teams, and improving data integrations. The ideal candidate has strong backend engineering skills, experience with distributed systems and recommendation services, and a product mindset.

Data Science Manager - Credit Cards

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that offers a credit card with no fees and a fast, fair pay-over-time option. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers. Sunbit is known for its high approval rates, transparency, and inclusion. They have a strong company culture based on core values and offer competitive perks to their employees.

Senior Product Marketing Manager

Company: Immersive

Location: UK

Posted Nov 11, 2025

Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They offer an immersive platform to simulate real-world threats, test skills, and measure performance. The company is growing rapidly, with over 300 employees globally and significant funding. They are hiring a Senior Product Marketing Manager to help build a new market category and drive sales and renewals.

Senior Full-Stack Developer

Company: Kodify

Location: Europe,Spain

Posted Nov 11, 2025

Kodify is a company with over 15 years of experience in producing world-class video content and managing high-traffic websites. They prioritize their employees' growth and wellbeing, offering a fully remote position with a flexible schedule. Kodify values innovation, clean code, and testing, and is looking for a Senior FullStack Developer with experience in React, Node.js, and NoSQL databases.

Senior Cloud Platform Engineer

Company: Mapbox

Location: Germany

Posted Nov 11, 2025

Mapbox is a leading realtime location platform that provides tools for navigation and location-aware businesses. The Cloud Platform team at Mapbox provides infrastructure and frameworks to power Mapbox services in AWS. They are seeking a Senior Cloud Platform Engineer to onboard AWS resources to a declarative gitops-based framework, maintain legacy cloud infrastructure, architect Kubernetes deployments, and lead migration of deployment pipelines.

Technical Manager - PX Platform

Company: Scopely

Location: Canada,Spain

Posted Nov 11, 2025

Scopely is seeking a Technical Manager for the PX Platform to join their ambitious AAA cross-platform game team remotely in Spain or Canada. The role involves building and operationalizing systems to power the global Player Experience organization, managing daily operations of PX systems, and collaborating with various teams to enhance service improvements and ensure compliance with data privacy standards.

Energy Consultant (Energy Market Specialist)

Company: Kraken

Location: France,Germany,Spain,Japan,Australia,UK,Denmark

Posted Nov 11, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They aim to optimize renewable generation, create an intelligent grid, and enable utilities to provide excellent customer experiences. The company is seeking a Senior Energy Consultant to provide expert advice and guidance in the energy sector of Portugal.

Senior Accountant

Company: Mapbox

Location: Japan

Posted Nov 11, 2025

Mapbox is a leading real-time location platform for businesses, offering tools for navigation and location-aware applications. The company values high-performing, creative individuals and emphasizes diversity and inclusion. The job posting outlines responsibilities for an accounting role, including accounts payable, receivable, payroll, tax, and treasury management. Strong English and Japanese communication skills, accounting experience, and familiarity with NetSuite and HRIS software are required.

Google Ads & SEM Specialist

Company: GrowthAssistant

Location: Philippines

Posted Nov 11, 2025

This job posting seeks a Google Ads SEM Specialist for a growth marketing team, offering remote work, bonuses, and career development. Requirements include SEM experience and tools proficiency, with benefits like health insurance and paid time off.

Senior Product Manager

Company: Immersive

Location: UK

Posted Nov 11, 2025

Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They are hiring a Senior Product Manager to own the Immersive One platform and drive its evolution. The role requires experience in enterprise or SaaS technology, cybersecurity, and product marketing. Immersive Labs offers a range of benefits and a supportive, inclusive work environment.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that provides financial technology solutions for real-life situations. They offer personalized offers, transparent terms, and no added consumer fees through their AI-native platform. Sunbit aims to help more people get approved for credit with high approval rates and zero consumer fee-based revenue. They are seeking a Principal Product Designer to lead the design of their customer division, focusing on mobile-first design strategy and end-to-end card experiences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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