Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Key Account Manager  - Hematology/Oncology

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio, a healthtech startup, is seeking a remote Account Manager based in the West Coast to support the growth of provider engagement operations in the US Midwest and West Coast. The role involves building relationships with oncologists, educating healthcare providers about Massive Bio's clinical platform, and contributing to strategic mapping efforts. The ideal candidate should be dedicated, hardworking, and focused on revolutionizing cancer care.

Hematology/Oncology Account Manager

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio, a healthtech startup, is seeking a HematologyOncology Account Manager in Argentina to join their remote team. The role involves building provider networks, identifying strategic partnerships, promoting services, and supporting patient enrollment in clinical trials. The ideal candidate should have a BSBA degree, 3+ years of sales experience in HematologyOncology, an extensive network of Hematologists/Oncologists, and excellent communication skills.

VP - Brand and Communications

Company: Aidoc

Location: Remote

Posted Nov 10, 2025

Aidoc is a healthcare AI company that helps health systems deliver smarter and faster care. It has FDA-cleared AI solutions deployed across 150+ health systems globally. The company aims to transform patient outcomes through clinical AI and eliminate preventable care gaps. Aidoc is backed by major investors and has raised $370 million to date.

Software Engineer, Senior - C#

Company: Blackbaud

Location: Remote

Posted Nov 10, 2025

The role of Senior Software Engineer involves all phases of the development lifecycle. The candidate should have experience in object-oriented development and engineering best practices. The role includes designing, building, and maintaining efficient and reliable code, participating in Agile development, collaborating with other engineers, and ensuring compliance with web standards and accessibility requirements.

Senior DevOps Engineer

Company: Ten Mile Square Technologies

Location: Remote

Posted Nov 10, 2025

This job description highlights Ten Mile Square Technologies as a high-end tech consulting firm offering competitive salaries ($140,000-$160,000) and comprehensive benefits including medical/dental insurance, 401k contributions, and remote work options. The role involves solving complex technical challenges in DevOps, cloud architecture, and security compliance, requiring expertise in AWS, Kubernetes, and CI/CD practices. The company emphasizes innovation, professional growth, and a collaborative environment for skilled software engineers.

SaaS Software Technical Support and Customer Care

Company: SureDone

Location: Remote

Posted Nov 10, 2025

SureDone is a SaaS-based multichannel ecommerce platform that helps businesses manage their products, inventory, pricing, and orders across various channels. They are looking for a SaaS Customer Support Specialist who is friendly, confident, curious, articulate, and resilient. The ideal candidate should have excellent communication skills, be able to work independently, and have a good familiarity with Microsoft Excel and online software. They offer competitive compensation based on experience and provide benefits such as health insurance, 401k, disability, and life insurance.

Embedded Linux Field Engineering Manager

Company: Canonical

Location: North America,Latin America

Posted Nov 10, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring an Embedded Linux Field Engineering Manager to lead a team in presales and professional services activities, working remotely in one of three geographic regions. The role requires extensive Linux experience, proficiency in programming languages, and strong interpersonal skills.

Senior Technical Instructor

Company: Databricks

Location: UK

Posted Nov 10, 2025

The role of a Senior Technical Instructor at Databricks involves designing and delivering engaging technical training to internal teams, partners, and customers. The position requires collaborating with stakeholders to identify learning needs, continuously evolving training content, and supporting onboarding for new team members. The ideal candidate should have a strong technical background, instructional experience, and excellent communication skills.

Commercial Account Executive - Mid Market

Company: GitLab

Location: Japan

Posted Nov 10, 2025

The role of a MidMarket Account Executive at GitLab involves managing relationships with prospective and existing customers, articulating the value of GitLab, building a strong pipeline, prospecting and closing new business, ensuring adoption of solutions, collaborating with partners, creating accurate forecasts, contributing to root cause analyses, communicating lessons learned, and collaborating with cross-functional teams. The ideal candidate should have experience in SaaS sales, be motivated and results-oriented, and share GitLab's values.

Professional Services Application Developer

Company: Delbridge Solutions Inc.

Location: Remote

Posted Nov 10, 2025

Delbridge Solutions is a fast-growing technology company with offices in North America and Europe. They implement world-class software solutions for Fortune 1000 clients. The company values collaboration, recognizes employees, and welcomes applications from people with disabilities.

Distinguished Security Engineer – FedRAMP High - Director Level

Company: Saviynt

Location: USA

Posted Nov 10, 2025

The job posting is for a Distinguished Security Engineer Director-Level Individual Contributor role at Saviynt, focusing on leading the company's FedRAMP security mission. The role involves driving FedRAMP certification, governance, and continuous monitoring, as well as hands-on security engineering, cross-functional security enablement, and compliance expansion. The ideal candidate should have extensive security architecture and engineering experience, FedRAMP authority, technical expertise in cloud and modern application security, and strong leadership and communication skills.

Healthcare Recruiter

Company: SmartScale360

Location: Philippines

Posted Nov 10, 2025

The job overview describes a Healthcare Recruiter role focused on sourcing, selecting, and onboarding caregivers for senior care. The position involves managing the full recruitment cycle, building relationships with candidates, and collaborating with hiring teams. The role requires experience in recruitment, strong communication skills, and proficiency in Microsoft Office and recruitment platforms.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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