Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

401(k) employer-matched 401(k) plan health savings account

Oral & Maxillofacial Surgeon

Company: No Employer

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com

sign-on bonus relocation assistance health system

Hospitalist Physician - Evenings

Company: Yale New Haven Health System

Location: Milford, Connecticut

Posted Nov 03, 2025

View Details Apply on healthecareers.com

relocation assistance hospital health system

Endocrinology - Physician – Manhattan and Brooklyn, NY

Company: Mount Sinai Health System

Location: Manhattan and Brooklyn, NY

Posted Nov 03, 2025

View Details Apply on healthecareers.com

relocation assistance hospital fellowship

Pediatrics Developmental & Behavior

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Oakland, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com

health system full-time be or bc

Oculoplastic Opthalmologists

Company: St. Luke’s University Health Network

Location: Bethlehem, Pennsylvania

Posted Nov 03, 2025

View Details Apply on healthecareers.com

full-time

Nocturnist Hospitalist for Full Time Opening in Southeast Houston

Company: Memorial Hermann Health System

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com

health insurance paid time off parental leave

Physician - Obstetrics & Gynecology

Company: Ascension

Location: Evansville, Indiana

Posted Nov 03, 2025

View Details Apply on healthecareers.com

health system full-time new grad

Cognitive Neurologist - Tufts Medical Center - Boston, MA

Company: Tufts Medicine

Location: Boston, Massachusetts

Posted Nov 03, 2025

View Details Apply on healthecareers.com

health system full-time per diem

Day Hospitalist - Immediate Need in Hackensack, NJ

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Nov 03, 2025

View Details Apply on healthecareers.com

full-time be or bc

Hematology/Oncology opportunity in Southeast Houston, Tx

Company: Memorial Hermann Health System

Location: Houston, Texas

Posted Nov 03, 2025

View Details Apply on healthecareers.com

401(k) disability insurance flexible schedule

TeleEEG Physician Opportunity (Providence Virtual Care and Digital Health Group - OR)

Company: Providence

Location: Salem, Oregon

Posted Nov 03, 2025

View Details Apply on healthecareers.com

sign-on bonus relocation assistance part-time

NP - Certified Nurse Midwife (CNM)

Company: MaineHealth

Location: North Conway, New Hampshire

Posted Nov 03, 2025

View Details Apply on healthecareers.com

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?

Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.

Which skills and certifications are most valued in technical support today?

Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.

How common is remote work in technical support positions?

Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.

What career progression paths exist for technical support professionals?

Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.

What industry trends are shaping the future of technical support?

SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Technical Support Jobs

Frequently Asked Questions

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