Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

flexible schedule work-life balance be or bc

Obstetrician and Gynecologist Physician – Reliant Medical Group

Company: Optum

Location: Worcester, Massachusetts

Posted Nov 02, 2025

View Details Apply on healthecareers.com
work-life balance be or bc monday to friday

Outpatient Neurologist Needed in Modesto, California

Company: CompHealth

Location: Modesto, California

Posted Nov 02, 2025

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dental insurance paid time off parental leave

Physician Assistant – Critical Care

Company: Cleveland Clinic

Location: Stuart, Florida

Posted Nov 02, 2025

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health system full-time academic

Cardiac Surgeon – The CardioVascular Center at Tufts Medical Center

Company: Tufts Medicine

Location: Boston, Massachusetts

Posted Nov 02, 2025

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401(k) health system full-time

EP Cardiologist – Duly Health and Care

Company: Duly Health and Care

Location: New Lenox, Illinois

Posted Nov 02, 2025

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loan repayment program relocation assistance sign-on bonus

Physician-Family Medicine (without OB)

Company: Banner Health

Location: Goodyear, Arizona

Posted Nov 02, 2025

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full-time be or bc

Certified Registered Nurse Anesthetist (CRNA

Company: MaineHealth

Location: Conway, New Hampshire

Posted Nov 02, 2025

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relocation assistance full-time be or bc

OB/GYN Physician

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Milpitas, California

Posted Nov 02, 2025

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hospital

Nocturnist

Company: UPMC Southwestern PA

Location: Pittsburgh, Pennsylvania

Posted Nov 02, 2025

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full-time be or bc

Psychiatrist BC/BE

Company: Palo Alto Foundation Medical Group

Location: Mountain View & Palo Alto, California

Posted Nov 02, 2025

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ad&d insurance dental insurance disability insurance

Intensivist

Company: Star Team Intensive Care and Hospitalist PLLC

Location: South Texas

Posted Nov 02, 2025

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401(k) dental insurance employee discount

Physician-OBGYN - Maternal Fetal Medicine

Company: Banner Health

Location: Tucson, Arizona

Posted Nov 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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