Travel Jobs in Hendersonville, TN
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Sr Account Representative-Account Manager
Company: Atmos Energy
Location: Nashville, TN
Posted Mar 08, 2024
The job description outlines a role focused on business development and stakeholder management for residential and commercial development opportunities. Key responsibilities include managing growth opportunities, maintaining relationships with builders and developers, promoting natural gas usage, and executing business development programs. The role requires strong communication, numeric, and computer skills, and involves working in various environments. The position is part of the Account Mgmt/Sales job family at Atmos Energy Corporation.
Program Manager
Company: Syndigo
Location: Nashville, TN
Posted Mar 09, 2024
<div> <p>Here at Syndigo were enabling our clients to deliver <em>better<em> eCommerce experiences Weve mastered the right data right now From creation to sale thats the value our partners get from us a holistic truly differentiated endtoend solution that closes the loop while increasing sales<p> <p>Basically were the accurate data behind how people feel when they shop online with confidence<p> <p>We cannot do all of this without our amazing people Our employees make the magic happen here at Syndigo and were growing rapidly Were ready for you to collaborate with us to challenge the status quo<p> <div> <p>A <strong>Syndigo Program Manager<strong> is responsible for the daytoday management of major retaildistributor implementations amp ongoing programsprojecttechnical support<p> <p>Acts as client liaison and is responsible for planning and meeting program objectives<p> <p>Directs the program management efforts across all Syndigo products Responsibilities include the management of requirements gathering scope time cost management quality human resources communication and risks based on the level of integration Additionally provides technical support to onsite users regarding workflows feed failure lookup etc<p> <p>Will be accountable for pullingpushing key performance reporting to clients to provide insights into the systemic amp people processes established<p> <p>Identify issues create hypotheses and execute analysis translate data into meaningful insights present recommendations to key decision makers<p> <p>Works with multiple internal stakeholders including Account Executives to develop and present quarterly business reviews highlight improvement opportunities and potential to grow and strengthen the business relationship shared objectives<p> <p><strong>HOW WELL BE WINNING TOGETHER DAY TO DAY<strong><p> <ul><li><strong>Implementation<strong> Manages the complete project life cycle including discovery analysis estimation development quality control delivery and maintenance phases in conjunction with the product amp technical implementation teams<li> <li><strong>Requirements Definition<strong> Leads requirements gathering sessions with the clients business and IT users to clearly define and document the business need working with the client to determine which needs are met by the core application and which needs would fall under a services agreement<li> <li><strong>Solution Design<strong> Create the detailed specifications and highlevel solution design which defines how the business requirements will be met documenting current and future process flows as well as use cases in partnership with data engineering and development teams<li> <li><strong>Scope<strong> Manages program scope according to program requirements and client constraints<li> <li><strong>Time<strong> Develops and maintains program plans including analysis planning tracking reporting and evaluating program milestones and deliverables<li> <li><strong>Cost<strong> Responsible for creating program estimates tracking program expenses managing forecasted against actual costs and meeting budgeted hours If applicable<li> <li><strong>Quality<strong> Manages program outcomes and relies on experience and judgment to plan and accomplish goals Ensures that all program goals are achieved according to specifications and business objectives<li> <li><strong>Human Resources<strong> Influence without authority Manages resource constraints performs weekly allocation of program resources and directs resource activities<li> <li><strong>Communication<strong> Responsible for daytoday client and program team communication Coordinates client interaction program meetings program updates etc Responsible for keeping historical accounts of progress and communications Periodic travel to partners amp Syndigo Corporate offices<li> <li><strong>Risk<strong> Keeps program team and management informed of program risks and takes efforts to manage and minimize program risks<li> <ul><p><br ><p><p><strong>WE SHOULD TALK IF THIS SOUNDS LIKE YOU<strong><p> <ul><li>BABS degree in Computer Science Business andor related field<li> <li>PMP certification preferred<li> <li>5+ years experience in project management or clientrelated position in SaaS<li> <li>Must demonstrate excellent analytical verbal and written communication skills<li> <li>Experience working with executivelevel customers suppliers and consultants to gather requirements develop amp execute program plans<li> <li>Experienced user of SmartSheet Excel amp SharePoint<li> <li>Experience with software packages including but not limited to Microsoft Office Suite including Word Excel Access and PowerPoint<li> <li>Knowledge of Salesforce and Jira preferred<li> <li>Exposure to the retail industry a plus<li> <ul><p><span><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>LIRemote<span><span><span dataccpprops=> <span><span><p> <p><span>LIBH2<span><p> <div><b><strong>Diversity Equity amp Inclusion<strong><b> <p>Authenticity fuels our work In fact its one of our Syndigo Values To achieve the best version of our organization we know it takes new ideas new approaches new perspectives and new ways of thinking A purpose we are 100 committed to cultivating<p> <p>Diversity is woven into our fabric at Syndigo and its how we stay an industry leader innovating technology solutions that equip our customers with everything they need to be successful <p> <p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth <p> <p><strong><span>GDPRCCPA<span><strong><p> <p dataprovides=questiondescription>Syndigo to process applications holds onto data for a reasonable time after applications are submitted This data is stored for Syndigos internal use by HRRecruiting Staff only Verified requests for data deletion and exports will be completed upon request<p> <p dataprovides=questiondescription><strong>Syndigo Job Applicant Privacy Notice<strong><p> <p dataprovides=questiondescription>At Syndigo we care about your privacy As you go through our recruitment process we are committed to being transparent about how we process your personal data To learn more about how Syndigo processes your personal data go to our Job Applicant Privacy Notice<p> <div>
Senior Associate, Accounting Policy
Company: Fortitude Group
Location: Nashville, TN
Posted Mar 09, 2024
Fortitude Reinsurance Company Ltd. is a leading provider of legacy reinsurance solutions, managing a general account of approximately $55 billion. They offer comprehensive solutions for Life & Annuity and P&C lines, backed by a consortium of sophisticated institutional investors. The company is seeking a Senior Associate to assist in providing technical accounting and financial reporting support, with a focus on U.S. GAAP and U.S. Statutory accounting. The role involves collaborating with various functions, monitoring accounting guidance changes, and contributing to the documentation of financial processes. The ideal candidate will have a university degree in accounting, an internationally recognized accounting designation, and at least 3 years of relevant experience. The base salary range is $90,000—$120,000 USD, with additional benefits including unlimited PTO, paid volunteer time, and a competitive 401(k) plan.
Associate Onboarding Manager
Company: HealthStream
Location: Nashville, TN
Posted Mar 10, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>USA Remote Nashville TN <p> <p><strong>Remote Type<strong> <p> <p>Fully Remote <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Education Level<strong> <p> <p>4 Year Degree <p> <p><strong>Travel Percentage<strong> <p> <p>Negligible <p> <p><strong>Job Shift<strong> <p> <p>Day <p> <p><strong>Job Category<strong> <p> <p>Implementation <p> <p><strong>Description<strong> <p> <p>As the 1 advisor for developing and empowering people to deliver the highest quality care <strong>HealthStream<strong>s brands include bestinclass apps software and specialized solutions Over the last 30+ years our Company has remained committed to solving big problems and growing into new product lines We are constantly innovating and finding new ways to positively impact healthcare organizations <p> <p>What does our valuesbased culture offer you <p> <ul><li>A collaborative work environment<li> <li>A missionoriented mindset<li> <li>Workfromhome flexibility<li> <li>A chance to grow your career<li> <ul><p>All our <strong>HealthStreamers<strong> share a common vision to improve the quality of healthcare by developing the people who deliver care For over 30 years we have remained committed to providing effective solutions through innovation and constant growth Today we offer a unified suite of products to streamline scheduling credentialing training and learning management workforce development and other key areas in the healthcare industry We provide recurring value and as a <strong>HealthStreamer<strong> you will be at the forefront of healthcare technology innovation <p> <p>We offer workfromhome flexibility as part of our hybrid workplace policy Our three Resource Centers located in Nashville TN Boulder CO and San Diego CA are available for scheduled inperson events or assigned workspaces for those who want to work in the office Remote team members also have access to flexible space scheduling for occasional use <p> <p>We encourage collaboration and commit to growth for our entire team Our thriving culture allows our team members to continuously solve big problems and we value these contributions If you want to work for a company committed to its values and vision HealthStream is the place for you <p> <p>We make sure patients receive competent care from qualified people As a <strong>HealthStream <strong>team member you would help this vision come to life We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments <p> <p><strong>Your Role As a HealthStreamer<strong> <p> <p><strong>Position Summary<strong> <p> <p>The Associate Onboarding Manager will be responsible for onboarding new and existing customers to the HealthStream platform or other learningcompetency development products as assigned This individual will be responsible for all phases of the onboarding process through application of basic project management methodology as well as utilizing a consultative approach to providing the best solutions for HealthStream customer needs The Associate Onboarding Manager will be responsible for the deployment of the product assisting customers with all technical operational and training steps necessary for a successful onboarding experience <p> <p><strong>Essential Duties and Responsibilities<strong> <p> <p>You will be responsible for adhering to all HeathStream security policies procedures and assigned training <p> <ul><li>Implement new products solutions and applications activate new contentproducts and work with Project Managers regarding large scale projects as required Application of basic Project Management methodology as well as a consultative approach toward platform and clinical product implementation will be utilized 40<li> <li>Assist customers with defining key personnel best practices training and deployment via thorough consultation of key system needs 20<li> <li>Maintain project artifacts and achieve department metrics throughout customer onboarding process 10<li> <li>Manage project scope and customer expectations throughout onboarding process 10<li> <li>Maintain weekly status report of all ongoing onboarding projects to team Manager 10<li> <li>Maintain department documentation participate in quarterly team workshops and assist with onboarding new products into department 5<li> <li>Work with database administrators to clearly define and document defects identified during onboarding process 5<li> <li>May be required to successfully complete a product certification exam or other competency as directed by the team leadership or company leadership<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>What You Will Need to be Successful<strong> <p> <p><strong>Education Experience and Knowledge Required<strong> <p> <ul><li>2+ years of experience in Customer Service Account Management Implementation Client Onboarding or another related role<li> <li>Experience with managing projects andor Project Management methodology<li> <li>Experience with webbased software SAAS preferred<li> <li>Experience troubleshooting webbased software on multiple platforms<li> <li>Experience with Microsoft Word and Excel<li> <li>Experience with Salesforce preferred<li> <li>Experience guiding customers to best practices for implementing applications preferred<li> <li>Experience forecasting and managing implementation schedules preferred<li> <li>Experience problemsolving issues related to webbased software and data files<li> <li>Have a basic understanding of software implementation lifecycle<li> <li>High School diploma required Bachelors degree preferred<li> <ul><p><strong>Skills and Abilities Required<strong> <p> <ul><li>Project Management certification not required<li> <li>Excellent verbal and written communication skills<li> <li>Excellent customer service skills<li> <li>Excellent critical thinking skills<li> <li>Time management skills<li> <li>Ability to read analyze and interpret basic Excel and tabdelimited data files<li> <ul><ul><li>Ability to work independently and within a team dynamic<li> <li>Ability to follow outlined policies and procedures<li> <li>Ability to translate technical requirements into nontechnical terminology<li> <li>Ability to work from a desk<li> <ul><p><strong>Benefits<strong> <p> <p>HealthStream offers a comprehensive benefits package to eligible employees including <p> <ul><li>Medical Dental and Vision insurance<li> <li>Paid Time Off<li> <li>Parental Leave<li> <li>401k and Roth<li> <li>Flexible Spending Account<li> <ul><ul><li>Health Savings Account<li> <li>Life Insurance<li> <li>Short and LongTerm Disability<li> <li>Medical Bridge Insurance<li> <li>Critical Illness Insurance<li> <ul><ul><li>Accident Insurance<li> <li>Identity Protection<li> <li>Legal Protection<li> <li>Pet Insurance<li> <li>Employee Assistance Program<li> <ul><ul><li>Fitness Reimbursement<li> <ul><p>If you have a passion for improving healthcare outcomes and empowering healthcare workers come join the <strong>HealthStream <strong>team We hope you join us and be a <strong>HealthStreamer<strong><p>
PST Specialist
Company: Labcorp
Location: Nashville, TN
Posted Mar 09, 2024
Labcorp is seeking a Phlebotomist for a client office. The role involves providing exceptional customer service, performing skilled specimen collections, and maintaining patient information logs. The company offers comprehensive benefits, a quarterly incentive bonus program, and opportunities for growth. The ideal candidate should have a high school diploma, phlebotomy certification, and previous experience. Strong communication skills, the ability to work independently or in a team, and reliability are also required.
Implementation Manager
Company: HealthStream
Location: Nashville, TN
Posted Mar 10, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>USA Remote Nashville TN <p> <p><strong>Remote Type<strong> <p> <p>Fully Remote <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Education Level<strong> <p> <p>4 Year Degree <p> <p><strong>Travel Percentage<strong> <p> <p>Negligible <p> <p><strong>Job Shift<strong> <p> <p>Day <p> <p><strong>Job Category<strong> <p> <p>Implementation <p> <p><strong>Description<strong> <p> <p>As the 1 advisor for developing and empowering people to deliver the highest quality care <strong>HealthStream<strong>s brands include bestinclass apps software and specialized solutions Over the last 30+ years our Company has remained committed to solving big problems and growing into new product lines We are constantly innovating and finding new ways to positively impact healthcare organizations <p> <p>What does our valuesbased culture offer you <p> <ul><li>A collaborative work environment<li> <li>A missionoriented mindset<li> <li>Workfromhome flexibility<li> <li>A chance to grow your career<li> <ul><p>All our <strong>HealthStreamers<strong> share a common vision to improve the quality of healthcare by developing the people who deliver care For over 30 years we have remained committed to providing effective solutions through innovation and constant growth Today we offer a unified suite of products to streamline scheduling credentialing training and learning management workforce development and other key areas in the healthcare industry We provide recurring value and as a <strong>HealthStreamer<strong> you will be at the forefront of healthcare technology innovation <p> <p>We offer workfromhome flexibility as part of our hybrid workplace policy Our three Resource Centers located in Nashville TN Boulder CO and San Diego CA are available for scheduled inperson events or assigned workspaces for those who want to work in the office Remote team members also have access to flexible space scheduling for occasional use <p> <p>We encourage collaboration and commit to growth for our entire team Our thriving culture allows our team members to continuously solve big problems and we value these contributions If you want to work for a company committed to its values and vision HealthStream is the place for you <p> <p>We make sure patients receive competent care from qualified people As a <strong>HealthStream <strong>team member you would help this vision come to life We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments <p> <p><strong>Your Role As a HealthStreamer<strong> <p> <p><strong>Position Summary<strong> <p> <p>Manage successful implementation of HealthStreams software products Analyze existing and futurestate business needs to design project schedules and implementation plans to exceed client expectations Responsible for ensuring resolution of project issues associated with successful implementation Maintain project documentation for key stake holders Implementation Specialists project team members and client resources including but not limited to meeting minutes project schedules status updates and acceptance documentation <p> <p><strong>Essential Duties and Responsibilities<strong> <p> <p>You will be responsible for adhering to all HeathStream security policies procedures and assigned training <p> <ul><li>Develops implementation project plans and scope of work appropriate for each implementation project<li> <li>Manages software implementation projects and the resources necessary to ensure a smooth transition with multiple clients simultaneously Reviews commitments for technical services training and project management ensuring that all commitments are executed according to contractual obligations<li> <li>Understands and identifies software functionality to support client business objectives<li> <li>Coordinates all technical services including data transfer and installation between client and Verity<li> <li>Reviews hardware recommendations and coordinates software installation process<li> <li>Proactively escalates any client or HealthStreamcaused time delays or needs for additional resources beyond the contractual commitments<li> <li>Ensures that an effective training program is planned and executed<li> <li>Develops and maintains implementation documentation and communicates status and concerns to Manager key stakeholders project sponsors and project team<li> <li>Performs related duties as required in support of client service goals<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>What You Will Need to be Successful<strong> <p> <p><strong>Education Experience and Knowledge Required<strong> <p> <ul><li>Bachelors degree in related discipline<li> <li>PMP certification a plus<li> <li>2+ years of experience leading software implementation projects healthcare experience highly desirable<li> <li>Experience with Microsoft programs including but not limited to MS Project Word Outlook Excel SharePoint and PowerPoint<li> <li>Experience with web conferencing software<li> <ul><p><strong>Skills and Abilities Required<strong> <p> <ul><li>Must have excellent oral and communication skills<li> <li>Excellent project management skills<li> <li>Excellent organization skills<li> <li>Excellent task management and documentation skills<li> <li>Poses strong interpersonal and relationship management skills with the ability to influence others to achieve desired results<li> <li>Ability to meet deadlines manage multiple tasks simultaneously and keep track of details<li> <li>Able to work effectively with various teams of different backgrounds<li> <li>Able to manage multiple client relationships simultaneously<li> <li>Have a demonstrated affinity for technology<li> <li>Meticulous attention to detail to create and maintain documentation<li> <li>Able to maintain professional poise and comfort with leading discussions with client decision makers endusers and IT professionals<li> <li>Ability to travel 40 of the time<li> <li>Extensive phone and computer usage<li> <li>Could lift up to 20 lbs<li> <ul><p><strong>Benefits<strong> <p> <p>HealthStream offers a comprehensive benefits package to eligible employees including <p> <ul><li>Medical Dental and Vision insurance<li> <li>Paid Time Off<li> <li>Parental Leave<li> <li>401k and Roth<li> <li>Flexible Spending Account<li> <ul><ul><li>Health Savings Account<li> <li>Life Insurance<li> <li>Short and LongTerm Disability<li> <li>Medical Bridge Insurance<li> <li>Critical Illness Insurance<li> <ul><ul><li>Accident Insurance<li> <li>Identity Protection<li> <li>Legal Protection<li> <li>Pet Insurance<li> <li>Employee Assistance Program<li> <ul><ul><li>Fitness Reimbursement<li> <ul><p>If you have a passion for improving healthcare outcomes and empowering healthcare workers come join the <strong>HealthStream <strong>team We hope you join us and be a <strong>HealthStreamer<strong><p>
Engineering Manager
Company: Johnson Controls
Location: Memphis, TN
Posted Mar 10, 2024
The Engineering Manager for the Sustainability Infrastructure Services (SIS) Team will support and manage engineering tasks, participating in design-build and infrastructure projects. The role involves designing conceptual solutions, overseeing contractors, and ensuring operational efficiency. The ideal candidate will have a Mechanical or Electrical Engineering degree, advanced understanding of energy management and building automation systems, and 5+ years of experience in engineering and facility operations. The position requires strong project management skills, customer service orientation, and the ability to travel up to 25%.
Customer Service Representative
Company: Advance Financial
Location: Nashville, TN
Posted Mar 09, 2024
The job description outlines a Customer Service Representative role at Advance Financial. The representative will assist customers online, in person, and over the phone, providing world-class service. Key responsibilities include helping customers with various financial services, meeting monthly goals, answering all customer questions, and maintaining accurate records. The ideal candidate should have high school diploma or equivalent, phone customer service experience, dedication to helping others, and experience in a service-related field. They must be observant, have great judgment, and be coachable. Benefits include competitive pay, sign-on bonus, generous PTO, paid parental leave, health insurance, 401k with company match, and student loan repayment plan. The role requires working in a fast-paced retail environment, standing for long periods, and being available for all shifts.
Account Manager - Nashville, TN
Company: Fortive
Location: Nashville, TN
Posted Mar 08, 2024
The text describes Advanced Sterilization Products (ASP) as a global leader in infection prevention solutions, and highlights the company's mission to make healthcare safer for everyone. The text also describes the role of an Account Manager, who is responsible for identifying and closing new business opportunities within established and new accounts.
Customer Supply Lead (Hybrid)
Company: Mars
Location: Nashville, TN
Posted Mar 09, 2024
The Customer Supply Lead role at Mars Petcare is a pivotal position that requires a deep understanding of inventory, transportation, and supply chain practices. This role involves developing collaborative supply solutions, managing operational excellence of the customer's Order-To-Cash process, and leading a team of CSRs. The position necessitates strong stakeholder management skills, particularly with Sales, Planning, and Transportation. Key responsibilities include driving cost savings initiatives, managing weekly/monthly business reviews, and coaching and developing direct reports. Mars offers a competitive salary, benefits, and learning opportunities, along with a commitment to diversity and inclusion.
Project Manager
Company: Granite Telecommunications
Location: Nashville, TN
Posted Mar 10, 2024
<p><b>Granite Background amp History<b> <p> <p>Granite is one of the premier communications services providers to businesses across the United States and Canada We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100 Granite has over $18 Billion in revenue with more than 2300 employees and is headquartered in Quincy MA just off I93 and directly next to the North Quincy T Station on the Red Line Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success <p> <ul><li>Granite has been recognized by the Boston Business Journal as one of the Healthiest Companies in Massachusetts for the past 14 consecutive years<li> <li>Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit Mixed Martial Arts and Yoga classes available to employees at zero cost<li> <li>Granites philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute The ALS Foundation and the Alzheimers Association to name a few<li> <li>We have been consistently rated a Fastest Growing Company by Inc Magazine<li> <li>Granite was named to Forbes List of Americas Best Employers 2022<li> <li>Granite was recently named One of Forbes Best Employers for Diversity<li> <ul><p><b>If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company Granite has countless opportunities for you<b> <p> <p>EOEMFVetsDisabled <p> <p><b>General Summary of Position<b><b><b> <p> <p> Manage MFS Wireless Installation ProjectsAccounts USPS LAN WiFi and Lifespace on a daytoday basis <p> <p> Maintain project budgets issue and track Change Orders and POs <p> <p> Communicate with Partners amp Customers to maintain Project Schedules and meet customer Deadlines <p> <p> Coordinate with Sales and Engineering to provide value add solutions for customers <p> <p><b>Duties and Responsibilities<b> <p> <p> Project Management of WiFi and LAN installation projects including infrastructure installation <p> <p> Communicating with customers and partners <p> <p> Purchase order management <p> <p> Coordination of Granite Subcontractors <p> <p> Tracking and Assembling project deliverables <p> <p> Attend Project kickoff and close out calls with customers as well as update calls if warranted <p> <p><b>Required Qualifications<b> <p> <p> 4year college degreeMilitary experience OR 2 years experience managingcoordinating telecommunications infrastructure projects emphasis on projects involving WiFi and LAN discovery and installation <p> <p> Customer Service or Office Organization job experience if no 4year college degree or 2 years industry experience <p> <p> Microsoft Office Proficient Excel Word Outlook Teams MS Project amp Visio a plus <p> <p> Familiar with Adobe Acrobat <p> <p> Organizational skills <p> <p> MF availability with afterhours possible depending on project <p> <p> Limited Travel may be required <p> <p><b>Preferred Qualifications<b> <p> <ul><li>4year college degreeMilitary experience and experience managingcoordinating telecommunications infrastructure projects<li> <li>Structured Cabling experience including Wireless implementation and Network installations <li> <li>Familiar with Smart Sheets and Microsoft Teams<li> <li>Dispatching experience<li> <li>Purchasing experience<li> <li>Experience with maintaining a budget<li> <li>Ekahua Software experience<li> <ul>
Customer Success Advisor
Company: HealthStream
Location: Nashville, TN
Posted Mar 10, 2024
<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>USA Remote Nashville TN <p> <p><strong>Remote Type<strong> <p> <p>Fully Remote <p> <p><strong>Job Category<strong> <p> <p>Customer ServiceSupport <p> <p><strong>Description<strong> <p> <p>As the 1 advisor for developing and empowering people to deliver the highest quality care <strong>HealthStream<strong>s brands include bestinclass apps software and specialized solutions Over the last 30+ years our Company has remained committed to solving big problems and growing into new product lines We are constantly innovating and finding new ways to positively impact healthcare organizations <p> <p>What does our valuesbased culture offer you <p> <ul><li>A collaborative work environment<li> <li>A missionoriented mindset<li> <li>Workfromhome flexibility<li> <li>A chance to grow your career<li> <ul><p>All our <strong>HealthStreamers<strong> share a common vision to improve the quality of healthcare by developing the people who deliver care For over 30 years we have remained committed to providing effective solutions through innovation and constant growth Today we offer a unified suite of products to streamline scheduling credentialing training and learning management workforce development and other key areas in the healthcare industry We provide recurring value and as a <strong>HealthStreamer<strong> you will be at the forefront of healthcare technology innovation <p> <p>We offer workfromhome flexibility as part of our hybrid workplace policy Our three Resource Centers located in Nashville TN Boulder CO and San Diego CA are available for scheduled inperson events or assigned workspaces for those who want to work in the office Remote team members also have access to flexible space scheduling for occasional use <p> <p>We encourage collaboration and commit to growth for our entire team Our thriving culture allows our team members to continuously solve big problems and we value these contributions If you want to work for a company committed to its values and vision HealthStream is the place for you <p> <p>We make sure patients receive competent care from qualified people As a <strong>HealthStream <strong>team member you would help this vision come to life We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments <p> <p><strong>Your Role As a HealthStreamer<strong> <p> <p><strong>Position Summary<strong> <p> <p>The Customer Success Advisor is responsible for partnering with customers to define the vision strategy goals and assess strengths and vulnerabilities of existing operational processes and practices <p> <p><strong>Essential Duties and Responsibilities<strong> <p> <p>You will be responsible for adhering to all HeathStream security policies procedures and assigned training <p> <ul><li>The ideal candidate will lead strategic definition and design of scheduling and capacity management solutions<li> <li>The CSA engages with assigned customers to track strategic goals drive outcomes and facilitate initiation of strategies and processes that support optimal use of the Scheduling and Capacity Management solutions<li> <li>You will build and maintain customer satisfaction drive incremental sales expand customer reference status and define short and longterm vision<li> <li>The Customer Success Advisor will be a trusted advisor to our prospects and clients and use industry expertise along with consulting skills to solve their most critical business challenges<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>What You Will Need to be Successful<strong> <p> <p><strong>Education Experience and Knowledge Required<strong> <p> <ul><li>Minimum 10 years proven track record of successfully leading resultsoriented healthcare initiatives customer management change management or healthcare consulting experience is required<li> <li>5+ years clinical experience in a healthcare setting is preferred<li> <li>Minimum undergraduate clinical and or business degree advanced degree preferred ie MBA MHA MPH<li> <li>Strong consulting process improvement communication collaboration and interpersonal skills<li> <li>Multicustomer management experience strongly preferred<li> <li>Strong working knowledge of hospitalnursing operations<li> <li>Strong analytical skills and attention to detail<li> <li>High level of motivation and a desire to work independently to achieve goals<li> <li>Relates well to prospects andor customer<li> <li>Proficiency in the current regulatory environment as it relates to quality and reporting<li> <li>Familiar with the governing bodies who oversee clinical healthcare operations on a national and international basis<li> <li>This position will require travel estimated at 10 or as needed<li> <ul><p><strong>Skills and Abilities Required<strong> <p> <ul><li>Excellent verbal and written communication skills<li> <li>Ability to work with various stakeholder groups across an organization<li> <li>Skilled at assisting clients translate data into actionable information<li> <li>Ability to create and deliver client facing presentations education and training materials<li> <li>Executive presence and business acumen<li> <li>MS Office proficiency including advanced level Excel<li> <li>Passionate Advocate Strengthens relationships and builds advocacy while delivering measurable results<li> <li>Agile Solution Seeker Youre a problem solver who always can find the right answer even in times of fastpaced change<li> <li>Insatiable Appetite to Learn Youre always learning growing questioning and challenging what has been done before<li> <li>Meets commitments works independently handles change sets personal standards stays focused under pressure tackles problems and takes independent action seeks out new responsibilities acts on opportunities generates new ideas practices selfdevelopment holds themselves as well as other team members accountable for performance and results<li> <li>Demonstrated ability to think broadly and see both the big picture and smallscale impacts of change<li> <li>Able to work independently and within team environment<li> <ul><p><strong>Benefits<strong> <p> <p>HealthStream offers a comprehensive benefits package to eligible employees including <p> <ul><li>Medical Dental and Vision insurance<li> <li>Paid Time Off<li> <li>Parental Leave<li> <li>401k and Roth<li> <li>Flexible Spending Account<li> <ul><ul><li>Health Savings Account<li> <li>Life Insurance<li> <li>Short and LongTerm Disability<li> <li>Medical Bridge Insurance<li> <li>Critical Illness Insurance<li> <ul><ul><li>Accident Insurance<li> <li>Identity Protection<li> <li>Legal Protection<li> <li>Pet Insurance<li> <li>Employee Assistance Program<li> <ul><ul><li>Fitness Reimbursement<li> <ul><p>If you have a passion for improving healthcare outcomes and empowering healthcare workers come join the <strong>HealthStream <strong>team We hope you join us and be a <strong>HealthStreamer<strong><p>