Travel Jobs in Huntersville, NC

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Sr. Human Resources Business Partner

Company: Genesys

Location: Raleigh-Durham, NC

Posted Mar 10, 2024

<p>Genesys empowers more than 7500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees Through Genesys Cloud the 1 AIpowered experience orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experiences at scale As the trusted allinone platform born in the cloud Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time <p> <p>We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work Join the team and create the future of customer experience together <p> <p>Preference to be located in the Research Triangle Park region near our Durham office <p> <p><b>What this role is<b> <p> <p>A senior level HR business partner role where you will be challenged to bring people solutions to business problems putting your client at the center You will guide senior leaders to be better and engage their teams to deliver the best customer experience SaaS products on the planet You will work closely with the leadership teams of our Product organization to understand their strategic needs Then you will work with our matrixed and global HR team of HRBPs and members from talent compensation HR operations and talent acquisition to design and deliver relevant results You will work to implement workforce strategies ensuring engagement all while navigating dynamic amp agile teams You will help deliver the employee experience at scale with your global team and much more <p> <p><b>What this role isnt<b> <p> <p>This isnt an admin or compliance role We are looking for a thoughtful human resources business partner experienced in creatively addressing business issues with leaders related to employee engagement and our people strategy <p> <p><b>What youll bring to the table<b> <p> <p>We are looking for someone with a true global perspective although USheadquartered we have more employees internationally than domestically You must have international human resources experience be technically adept at your craft and possess fantastic people skills We need someone to lead listen and partner consider the issues at hand and connect the dots at scale <p> <p><b>Some details about what youll do<b> <p> <ul><li>Collaborate with leaders to understand their business and talent challenges<li> <li>Supports leaders through challenges and guide to HR best practices<li> <li>Partner with business executive leaders to communicate and implement the global people programs<li> <li>Partner with leaders to communicate and implement the HR philosophy vision and strategy<li> <li>Work as part of a dynamic HR team and partner with your peers to develop industry leading people solutions to global problems and transform HR<li> <li>Create and use data analytics to provide insights and make decisions<li> <li>Facilitate employee engagement activities through periods of significant change<li> <li>Various other projects as required<li> <ul><p><b>Minimum requirements<b> <p> <ul><li>You should have a degree But we value experience more A lot of it You will need at least 7 years of progressive HR Partner experience in a global organization<li> <li>Experience implementing programs supporting change developing inorganic growth or guiding transformation<li> <li>You must be a good communicator partner one who can affect or sway and be committed to agile customer service<li> <li>Advanced analytical skills deep understanding of Excel and PowerPoint and HR information systems<li> <li>Experience with MampA due diligence and integration<li> <li>Personable sense of humor pleasant to work with<li> <li>Prior public company experience is a plus<li> <li>Ability to travel to key Genesys offices as needed and manage across various time zones Our teams are in Canada Ireland Hungary India Israel and others<li> <ul><p><b>Compensation<b> <p> <p>This role has a marketcompetitive salary with an anticipated base compensation range listed below Actual salaries will vary depending on a candidates experience qualifications skills and location This role might also be eligible for a commission or performancebased bonus opportunities <p> <p>$11585000 $22735000 <p> <p><b>Benefits<b> <p> <ul><li>Medical Dental and Vision Insurance<li> <li>Telehealth coverage<li> <li>Flexible work schedules and work from home opportunities<li> <li>Development and career growth opportunities<li> <li>Open Time Off in addition to 10 paid holidays<li> <li>401k matching program<li> <li>Adoption Assistance<li> <li>Fertility treatments<li> <ul><p>More details about our company benefits can be found at the following link httpsmygenesysbenefitscom <p> <p>If a Genesys employee referred you please use the link they sent you to apply <p> <p><b>About Genesys<b> <p> <p>Every year Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries Through the power of our cloud digital and AI technologies organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale With Genesys organizations have the power to deliver proactive predictive and hyper personalized experiences to deepen their customer connection across every marketing sales and service moment on any channel while also improving employee productivity and engagement By transforming backoffice technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty Visit wwwgenesyscom <p> <p><b>Reasonable Accommodations<b> <p> <p>If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you or someone you know may complete the Reasonable Accommodations Form for assistance Please use the Candidate field in the dropdown menu to ensure a timely response <p> <p>This form is designed to assist job seekers who seek reasonable accommodation for the application process Submissions entered for nonaccommodationrelated issues such as following up on an application or submitting a resume may not receive a response <p> <p><b>Genesys is an equal opportunity employer committed to equity in the workplace We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expression marital status domestic partner status national origin genetics disability military and veteran status and other protected characteristics<b> <p> <p>Please note that recruiters will never ask for sensitive personal or financial information during the application phase<p>

Sales Director

Company: OnLogic

Location: Raleigh-Durham, NC

Posted Mar 11, 2024

<p>As the Director of the outside Sales Team you are a highly motivated leader with a passion for sales technology solving problems and working with people This is an inoffice and field sales role You will help OnLogic achieve aggressive growth targets by directly overseeing OnLogics new business sales function and ensuring that revenue goals are met <p> <p>The Team that you are responsible for works to build strong customer relationships in the field and sell products and services through many channels via a consultative approach You are a mentor and coach to our strong sales team to whom winning collaborating and having fun is the job OnLogic is growing rapidly you therefore have a unique opportunity to develop and implement our Sales strategy and keep it in line with the longterm company goals <p> <p><strong>This is what your day looks like You<strong> <p> <ul><li>Develop and oversee outreach goals sales strategies activities resource planning and reporting for the Account Executive team <li> <li>Manage lead and develop a team of highly motivated customer focused sellers<li> <li>Establish sales quotas for team and individuals and tracking and managing performance against those expectations<li> <li>Travel 2535 of your time with your team members to our North American customers <li> <li>Oversee all aspects of new business development and new logo acquisition<li> <li>Work closely with the supply chain team to communicate funnel health in North America<li> <li>Provide competitive assessments product or sales training or pricing and contracting assistance to the sales team <li> <li>Work with the Leadership Team on highvalue proposals <li> <li>Developing recent hires in our rapidly growing team<li> <li>Collaborate with your peers in Sales Leadership to execute OnLogic sales strategy and annual initiatives<li> <li>Develop and implement sales and gotomarket strategies that meetexceed overall corporate goals<li> <li>Conduct sales forecasts territory planning demand generation deal strategy development and trend analysis <li> <ul><p><strong>Requirements<strong> <p> <p>The ideal candidate will demonstrate a strong business sense entrepreneurial mindset and are engaged by competitive drive Successful candidates will thrive in a fast paced goal oriented environment You are an empathetic leader who understands that sales is not about being the loudest in the room but about the right mixture between critical listening and formulating the right questions We are not a one size fits all shop our customers have very different application needs and no one system works for all so knowledge of our products is essential for your success <p> <p><strong>This is you<strong> <p> <ul><li>You have a minimum of 10 years sales and sales management experience in a role with complex sales cycles<li> <li>You have at least 5 years of sales team leadership experience with a team of at least 5 people<li> <li>You have a proven track record of working with your team to meet and exceed goals<li> <li>You have experience in creating and managing incentive plans <li> <li>You have demonstrated the ability to thrive in a fast paced work environment with shifting priorities<li> <li>You think innovatively with a fail fast mentality and proactively remove barriers for your team<li> <li>You have a strong business acumen the ability to succinctly describe an opportunity and how to win<li> <li>You have outstanding consultative selling abilities and customer acquisition skills <li> <li>You have excellent interpersonal skills and experience in managing executive level customers and partners<li> <li>You have the ability to work collaboratively with colleagues and staff to nurture a resultsdriven teamoriented environment<li> <ul><p><strong>Who we are<strong>OnLogic is growing and we want to give you the same opportunity to grow in your career We design and manufacture specialized computers and hardware solutions for companies all over the world helping them to make the seemingly impossible possible Our computers are designed to work where others would fail and its our vision to be the first choice in industrial computing To make that vision a reality weve built a team of ambitious problem solvers guided by the companys core values of Open Fair Innovative and Independent We have an open office open salaries and strive to be fair and transparent in our decision making We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day <p> <p>Diversity is an essential element of our core values Not just respecting but actively embracing a variety of backgrounds life experiences and opinions helps us foster innovation enhances our problemsolving capabilities and promotes learning and engagement among the members of our team We strongly encourage those with diverse backgrounds to apply <p> <p>We are committed to providing a safe inclusive and harassmentfree workplace for all employees We do not tolerate any form of harassment discrimination or bias based on race ethnicity gender sexual orientation religion disability age or any other protected characteristic <p> <p>To learn more about our values our mission and what its like to work at OnLogic visit wwwonlogiccomcareers <p> <p><strong>Benefits<strong> <p> <p>The estimated OTE for this role has been budgeted for $180000 $225000 We determine final compensation based on experience <p> <p>A competitive Salary and comprehensive Benefits package <p> <p>401k Plan with 3 Employer Safe Harbor Contribution <p> <p>Paid Maternity amp Paternity Leave and Short amp Long Term Disability <p> <p>Optional Employee Stock Purchase Plan <p> <p>Open ears for innovations and ideas <p> <p>A personal development plan created to help you and us grow <p> <p>Incredibly awesome colleagues fun working environment and serious responsibilities <p> <p>LICH<p>

Account Manager, EPC

Company: Hitachi

Location: Raleigh-Durham, NC

Posted Mar 10, 2024

<p><b>Description<b> <p> <p><b>Account Manager EPC <b> <p> <p>We are currently seeking a seasoned sales professional to serve our Hitachi Energy business as an Account Manager and contribute to our Sales team focused on EPC customers This position will be based in the Raleigh NC area <p> <p>The Account Manager is a critical part of our Hitachi Energy strategy This position will be responsible for building and expanding relationships with strategically important EPC customers Assigned to one or more accounts the Account Manager is responsible for achieving sales targets pipeline management relationship management and strategic account planning while maintaining customer satisfaction as measured by the Net Promoter Score The Account Manager represents either the entire range of products systems and services Hitachi Energy offers to a certain accounts The Account Manager will lead the account planning cycle and ensure their needs and expectations are met by the company <p> <p><b>MAIN ACCOUNTABILITIES<b> <p> <ul><li><b>Account Strategies <b>Participates in the development of sales strategies for account by providing the customers current business and longterm plans<li> <li><b>Sales Targets <b>Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured followup process Manages achieves both overall amp business unit specific sales targets account coverage amp customer satisfaction targets for the account takes accountability for the monthly quarterly amp annual results on the overall account or the specifically assigned product lines per the direction of the Sales Manager etc<li> <li><b>Account PlanAccount management <b>Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans prioritizing the opportunities identifying a target for each solution element Proposes recovery plans in case of potential order shortfalls <li> <li><b>Customer Relations <b>Establishes and develops account relationships based on a defined strategy Manages meaningful customer engagements with support from lines of business acts as focalpoint for problem resolution while monitoring the successful close out of issues amp actions and demonstrates ability to build lasting trusting amp widespread relationships across the customers organization Ability to navigate and form relationships within multiple regional customer office locations <li> <li><b>Market Activity<b> Monitors competitors activity with each account and ensures that appropriate response strategies are formulated and implemented <li> <li><b>Portfolio Management <b>Promotes master agreements with customers to simplify the business process represents promotes products systems amp services across all divisions business units amp factories represented by the Account Manager and demonstrates ability to combine discrete products amp services into a comprehensive solution<li> <li><b>Customer Insight <b>Develops maintains detailed understanding of the customers business strategy purchasing behavior amp organizational structure including customer needs regulatory drivers threats economic trends amp competition and provides insight to customers by providing knowledge to guide customers as they navigate alternatives<li> <li><b>Industry amp Market Knowledge <b>Understand market dynamics amp macroeconomic influencers maintain awareness of competitors activity with each potential amp existing account and ensure that appropriate response strategies are formulated amp implemented including but not limited to technical amp commercial feedback in accordance with Hitachi Energys ethics amp compliance guidelines<li> <li><b>Customer amp Strategy Team Work <b>Participates with sales management coworkers amp business unit leadership to develop amp execute account plans delivers new insights and connects experts to the customer while respectfully challenging the status quo actively engages in critical project touch points anticipates the need for intervention amp escalation and takes action to initiate such communication<li> <li><b>Marketing <b>Coordinates the use of internal andor external resources in order to introduce meaningful concepts amp solutions for the customer this may include trade show exposition attendance Account Managerinitiated customer entertainment activities executive round tables andor organizing more technologyspecific events for your customers<li> <li><b>Administration <b>Enters amp maintains relevant sales data into appropriate databases amp systems including pipeline management expenses reports and adhoc requests for marketing input Monitors projects during execution and warranty stage to ensure customer satisfaction <li> <li>Additional duties may be assigned as required<li> <ul><p><b>SKILLS amp ATTRIBUTES <b> <p> <ul><li>This position requires the ability to develop sales strategies with businesses provide insight to customers by navigating options amp alternatives and coordinate activities involving multiple functions across a variety of businesses<li> <li>Strong analytical and communication skills are required to determine evaluate and report reasons for success or failure of sales efforts anticipate market changes and forecast communicate changes in customers buying patterns amp product requirements<li> <li>Ability to manage multiple projects while remaining organized amp strategic to carry out the sales account plans<li> <li>Successful candidate must have an understanding of customer and companys organizational structure as well as strong business acumen sense to determine when escalation is required<li> <li>Anticipates roadblocks and alerts internal amp external stakeholders appropriately<li> <ul><p><b>REQUIRED QUALIFICATIONS<b> <p> <ul><li>Hitachi Energy is seeking to create a diverse team of account management professionals focused on our EPC market <li> <li>Various levels of education and experience will be considered for this role <li> <li>Bachelors degree with minimum 5 years of experience Additionally candidate with an Associates degree or High School Diploma GED will be considered based upon the specifics of the experience<li> <li>High percentage of travel may be required<li> <li>Degrees in Engineering Project Management Sales andor Marketing are preferred However other disciplines will be considered with proven technical selling aptitude <li> <li>This position must also have experience in sales or business development working with clients in the EPC market<li> <ul><p><b>PREFERRED QUALIFICATIONS <b> <p> <ul><li>Degree in an Engineeringrelated field is preferred<li> <li>Recent experience working with Power Products solutions<li> <li>Recent experience working with the sales amp marketing of Power Distribution products eg transformer systems switchgear circuit breakers protection amp control systems etc<li> <li>Experience with commercial negotiations<li> <li>Experience with SalesForceCom<li> <li>Willingness to travel extensively<li> <li>Excellent communication skills written amp verbal<li> <li>Strong customer relationship skills<li> <li>Exceptional analytical skills relationship management qualities and leadership abilities<li> <ul><p><b>Equal Opportunity Employer EOEFemalesMinoritiesProtected VeteransIndividuals with Disabilities <b> <p> <p><b>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 18885042007 or by sending an email to email protected Resumes and applications will not be accepted in this manner<b><p>

Sales Data Lead

Company: Analog Devices

Location: Wilmington, NC

Posted Mar 10, 2024

<p>Analog Devices Inc NASDAQ ADI is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge ADI combines analog digital and software technologies into solutions that help drive advancements in digitized factories mobility and digital healthcare combat climate change and reliably connect humans and the world With revenue of more than $12 billion in FY22 and approximately 25000 people globally working alongside 125000 global customers ADI ensures todays innovators stay Ahead of Whats Possible <p> <p><b>Preferred <b><b>Locations<b> San Jose CA or Wilmington MA <p> <p><b>Secondary Locations <b>Raleigh NC Dallas TX or Beaverton OR <p> <p><b>Responsibilities <b> <p> <ul><li>As ADIs Sales Data Lead you will be responsible for leading the modernization accessibility and connectivity of ADIs sales data<li> <li>Partner with the Global Customer organization to understand their data and analytics needs and develop a strategy and data architecture to address them<li> <li>Work with our sales teams to collect secure and syndicate their data to enable new analytics AIML applications and business process optimization<li> <li>Guide the expansion of our data products and solutions by advising and influencing business leaders and senior stakeholders with datadriven insights<li> <li>Drive crossdomain data connectivity by working with Manufacturing Finance and Engineering to integrate the sales data strategy into a cohesive corporate strategy<li> <li>Build scalable data models drive data ownership and set up data engineering practices and pipelines to deliver robust highquality data products<li> <li>Work with AIML teams to enable fast experimentation and deployment of AI solutions both within sales and across the enterprise<li> <li>Communicate the value of data clearly by articulating both the highlevel concept and detailed user stories for feature enhancements and convince teams to adopt datadriven improvements<li> <ul><p><b>Qualifications<b> <p> <ul><li>10+ years of experience in engineering including 5+ years working in data engineering or data management<li> <li>5+ years leading technical teams and managing complex data projects and pipelines<li> <li>Degree in Computer Science Electrical Engineering Computer Engineering Industrial Engineering or a related field<li> <li>Experience with largescale sales processes and the associated data and analytics challenges Experience in the semiconductor space is a plus<li> <li>Deep knowledge data ownership data catalogs master data management and unstructured data management eg images text etc<li> <li>Experience defining and managing data products including ownership of data products through their entire lifecycle<li> <li>Experience with modern data and analytics tech stacks<li> <li>A confident influencer with strong communication skills who quickly establishes credibility and is capable of leading crossfunctional teams<li> <ul><p>LICO1 <p> <p>For positions requiring access to technical data Analog Devices Inc may have to obtain export licensing approval from the US Department of Commerce Bureau of Industry and Security andor the US Department of State Directorate of Defense Trade Controls As such applicants for this position except US Citizens US Permanent Residents and protected individuals as defined by 8 USC 1324ba3 may have to go through an export licensing review process <p> <p>Analog Devices is an equal opportunity employer We foster a culture where everyone has an opportunity to succeed regardless of their race color religion age ancestry national origin social or ethnic origin sex sexual orientation gender gender identity gender expression marital status pregnancy parental status disability medical condition genetic information military or veteran status union membership and political affiliation or any other legally protected group <p> <p>EEO is the Law Notice of Applicant Rights Under the Law <p> <p>Job Req Type Experienced <p> <p>Required Travel Yes 10 of the time <p> <p>Shift Type 1st ShiftDays<p>

Lead Cloud Support Engineer - RapidScale

Company: Cox Enterprises

Location: Raleigh-Durham, NC

Posted Mar 11, 2024

<p>RapidScale a COX Business Company is one of the fastest growing Cloud Computing companies in the industry Based in Irvine CA the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization The company also provides Infrastructure as a Service IaaS and Disaster Recovery as a Service DRaaS solutions via an enterprise Flex Pod cloud stack<br ><strong> Duties and Responsibilities <strong><br ><p><ul><li> Maintain multiple customer environments<li> <li> Update and manage case backlog based on internal policies<li> <li> Crisis Management Identify any high priority issues and resolve them<li> <li> Provide a CustomerFirst experience while utilizing phones and email to manage cases<li> <li> Work cohesively with team as well as all divisions of company<li> <li> Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers architecture teams account teams or project managers<li> <li> Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction<li> <li> Be able to listen to accept and follow direction from more senior engineers<li> <li> Flexibility to be customer facing and travel to customer sites<li> <li> Act as technical escalation for NOC Level I amp II Engineers<li> <li> Contribute to technical knowledge base<li> <li> Coach Mentor NOC Level I amp II Engineers<li> <li> Deliver trainings to NOC Level I amp Level II Engineers Perform Escalation Manager duties<li> <li> Review cases identify trends and drive problem resolutions<li> <li> Perform technical review of environments transitioning from implementation team to support team<li> <li> Deep dive technical problems and create full resolutions to issues<li> <li> Understand how technologies work together to see bigger picture of issues<li> <li> Review and manage top tier customer environments to prevent major issues<li> <li> Act as final escalation point for support team Be available for oncall amp weekend shifts<li> <li> Perform Customer Onboarding amp Critical Account roles and responsibilities<li> <li> Participate in interviewing potential new hires<li> <li> Provide Feedback on process and tool improvements<li> <li> Own Root Cause Analysis on any high priority case<li> <ul><p><br ><strong> Qualifications <strong><br ><p><ul><li> High School DiplomaGED and 7 years experience in a related field The right candidate could also have a different combination such as any level degreecertification beyond a HS diplomaGED in a related discipline and 5 years experience or 9 years experience in a related field<li> <li> Excellent communication presentation writing and editorial abilities<li> <li> Excellent organizational and time management skills<li> <li> Flexibility to work alternative days and shifts as needed<li> <li> Preferred MSP experience<li> <ul><p><br ><strong> Minimum Technical Qualifications <strong><br ><p><ul><li> Microsoft AD password resets security groups Sites amp Services Replication Time Synchronization DNS DHCP<li> <li> Networking strong understanding of the networking concept on the CCNA level L2 mac address switching VLAN L3 IP addressing routing network security firewalls PKI VPN<li> <li> Ability to research complex issues and implement innovative solutions<li> <li> WindowsMac networking basics<li> <li> Proficiency in computer usage internet and Microsoft Office suite of applications<li> <li> Windows Server 2012 2016 etc<li> <li> Basic Understanding of SQL<li> <li> VMWare Virtualization Basics Understanding virtualization concept ability to navigate vCloudvCenter<li> <ul><p><br ><strong> Preferred Technical Qualifications <strong><br ><p><ul><li> Advanced routing and switching knowledge dynamic routing high availability first hop redundancy VRF tunneling<li> <li> Fortigate NSE4 and higher or new system equivalent with a full understanding of all topics<li> <li> Experience and understanding of other Fortifamily products EMS Fortimanager Forticlient FortiAnalyzer<li> <li> SDWAN management understanding an SDWAN concept For now focusing on VMWare SDWAN strong understanding of all key elements and their interwork<li> <li> Cisco routerswitch management FMC Meraki switching and wireless<li> <li> Sales Force<li> <li> UNIX LINUX REDHAT basic understanding ability to navigate<li> <li> OSX Mac OS basics<li> <li> High level of confidence and ability to make a technical decision on the spot<li> <li> Proficiency in using networking troubleshooting tools such as Command line utilities Sysinternals NetMap Wireshark tcpdump debugging etc<li> <li> Ability to obtain and process raw information to provide reports on different technical and humanrelation topics<li> <ul><p><br >USD 3740 5615 per hour<br ><b>About Cox Communications<b><br >Cox Communications is the largest private telecom company in America serving six million homes and businesses Thats a lot but we also proudly serve our employees Our benefits and our awardwinning culture are just two of the things that make Cox a coveted place to work If youre interested in bringing people closer through broadband smart home tech and more join Cox Communications today<br ><b>About Cox<b><br >Cox empowers employees to build a better future and has been doing so for over 120 years With exciting investments and innovations across transportation communications cleantech and healthcare our family of businesses which includes Cox Automotive and Cox Communications is forging a better future for us all Ready to make your mark Join us today<br >Benefits of working at Cox may include health care insurance medical dental vision retirement planning 401k and paid days off sick leave parental leave flexible vacationwellness days andor PTO For more details on what benefits you may be offered visit our benefits page <br >Cox is an Equal Employment Opportunity employer All qualified applicantsemployees will receive consideration for employment without regard to that individuals age race color religion or creed national origin or ancestry sex including pregnancy sexual orientation gender gender identity physical or mental disability veteran status genetic information ethnicity citizenship or any other characteristic protected by law<br >Statement to ALL ThirdParty Agencies and Similar Organizations Cox accepts resumes only from agencies with which we formally engage their services Please do not forward resumes to our applicant tracking system Cox employees Cox hiring manager or send to any Cox facility Cox is not responsible for any fees or charges associated with unsolicited resumes<p>

AVP, Marketing - Lowe's Consumer Acquisitions

Company: Synchrony

Location: Charlotte, NC

Posted Mar 11, 2024

<p>Job ID E2400962 <p> <p>Job Description <p> <p><b> Role SummaryPurpose <b> <p> <p>The AVP Marketing Lowes Consumer Acquisitions marketing manager will be responsible for the wingtowing management of Lowes consumer Cardholder Acquisition Marketing programs This individual will work collaboratively within Synchrony and the Lowes client organization to support and implement consumer acquisition marketing strategies and tactics to achieve Synchrony Financial and client growth metrics inclusive of cardholder activation and usage <p> <p>This position is remote where you will work from home and may require you to occasionally commute to one our offices for in person engagement activities such as team meetings training and culture events Were proud to offer you flexibility so remote candidates will be considered who live near any of Synchrony hubs that support our Enterprise Operations For this role the preferred Synchrony Hub will be Charlotte <p> <p><b> Essential Responsibilities <b> <p> <ul><li>Understand incorporate and support the clients key business objectives and strategic vision into the planning process to achieve set objectives<li> <li>Develop and deliver bestinclass early month on books and lifecycle marketing campaigns that optimize and engage cardholders and drive usage across all channels deliver program results to senior management <li> <li>Integrate client credit and product offerings at targeted key customer touch points<li> <li>Deliver Marketing programs through crossfunctional matrixed organizational structure<li> <li>Support strategic marketing efforts and work with Marketing COEs to ensure flawless execution<li> <li>Manage comprehensive consumer statement marketing strategy and execution<li> <li>Work collaboratively across teams to ensure digital assets are in place and optimized Push for cutting edge thinking and agenda<li> <li>Manage legal and compliance requirements for campaigns programs and initiatives including approvals and audit validations<li> <li>Own track and manage the overall consumer marketing budget<li> <li>Monitor and manage performance of acquisition marketing metrics vs plan Assist in the development of marketing growth strategy Op Plan processes and ongoing portfolio diagnostic processes<li> <li>Perform other duties andor special projects as assigned<li> <ul><p><b> QualificationsRequirements <b> <p> <ul><li>Bachelors Degree in marketing or related field OR in lieu of a degree a high school diploma and 12 years of marketing experience<li> <li>5 + years of marketing experience<li> <li>5 + years demonstrated growth marketing leadership skills analytic and creative with significant exposure to consumer facing programsproducts<li> <li>Ability to travel to client as needed ~5<li> <ul><p><b> Desired Characteristics <b> <p> <ul><li>Marketing experience preferably in retail direct marketing credit card or financial services<li> <li>Experience influencing organizations and other professionals with a minimum of 2 years of managerial responsibility<li> <li>Strong PC proficiency MS Office Suite or comparable software applications<li> <li>Advanced degree MS MBA<li> <li>Outstanding communications relationship building influencing and collaboration skills<li> <li>Collaborative style and approach with comfort working in a matrixed decentralized structure<li> <li>Strategic thinking with ability to develop and implement actionable plans to drive business results<li> <li>Strong experience with customer engagement marketing across email direct mail and online channels<li> <li>Remote location from Charlotte NC<li> <ul><p><b>GradeLevel 11<b> <p> <p>The salary range for this position is <b>9000000 15500000<b> USD Annual and is eligible for an annual bonus based on individual and company performance <p> <p>Actual compensation offered within the posted salary range will be based upon work experience skill level or knowledge <p> <p>Salaries are adjusted according to market in CA NY Metro and Seattle <p> <p><b> Eligibility Requirements <b> <p> <ul><li>You must be 18 years or older<li> <li>You must have a high school diploma or equivalent<li> <li>You must be willing to take a drug test submit to a background investigation and submit fingerprints as part of the onboarding process<li> <li>You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act<li> <li>N ew hires Level 47 must have 9 months of continuous service with the company before they are eligible to post on other roles Once this new hire time in position requirement is met the associate will have a minimum 6 months time in position before they can post for future nonexempt roles Employees level 8 or greater must have at least 18 months time in position before they can post All internal employees must consistently meet performance expectations and have approval from your manager to post or the approval of your manager and HR if you dont meet the time in position or performance expectations<li> <ul><p>Legal authorization to work in the US is required We will not sponsor individuals for employment visas now or in the future for this job opening All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status <p> <p><b> Our Commitment <b> <p> <p>When you join us youll be part of a diverse inclusive culture where your skills experience and voice are not only heardbut valued We celebrate the differences in all of us and believe that our individual unique perspectives is what makes Synchrony truly a great place to work Together were building a future where we can all belong connect and turn ideals into action Through the power of our 8 Diversity Networks+ with more than 60 of our workforce engaged youll find community to connect with an opportunity to go beyond your passions <p> <p>This starts when you choose to apply for a role at Synchrony We ensure all qualified applicants will receive consideration for employment without regard to age race color religion gender sexual orientation gender identity national origin disability or veteran status <p> <p><b> Reasonable Accommodation Notice <b> <p> <ul><li>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job or to perform your job Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment<li> <li>If you need special accommodations please call our Career Support Line so that we can discuss your specific situation We can be reached at 18663015627 Representatives are available from 8am 5pm Monday to Friday Central Standard Time<li> <ul><p><b>Job Family Group<b> <p> <p>Marketing<p>

VP, Business Development - Data & AI

Company: WillowTree

Location: Raleigh-Durham, NC

Posted Mar 10, 2024

<p><b><strong>Who We Are<strong><b> <p><p><span>WillowTree a TELUS International Company partners with the worlds leading brands to help them tackle their thorniest challenges be it launching new digital products delivering personalized marketing at scale or harnessing the power of data and AI to transform their business These missioncritical initiatives arent solved by a single discipline Great digital is a team game it requires seamlessly combining strategy engineering design data science marketing and more Other firms have bolted on these capabilities as digital natives weve built them into our teams from Day 1 The result Top and bottom lines that grow alongside our clients capabilities <span><span>Check out how we have impacted our clients digital portfolios over the years<span><span><span><p> <p><span>In January 2023 WillowTree was acquired by TELUS International Symbol TIXT The combined company brings an unparalleled ability to deliver seamless trusted digitallyenabled experiences across any channel a customer might choose be it mobile apps websites voice skills chatbots email service agents or associates<span><p> <p><b><strong>Location and Flexibility<strong><b><br ><p><p>This role will have the option to be in a <strong>Work From Near Hybrid<strong> capacity based out of one of our offices OR in a <strong>Work From Anywhere Remote<strong> capacity with travel to clients and WillowTree offices expected <p> <p><b><strong>The Opportunity <strong><b> <p><p><span>The <span><strong>VP Business Development <strong><span>role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts This role will largely focus on our Data and AI vertical The VP will ensure that all aspects of account work from strategic development to execution are exceeding client expectations While working with Business Development and Marketing leadership on a combination of product brand market and sales strategies the VP will coordinate new leads field new business opportunities and win new business<span><p> <p><span>WillowTrees Business Development team encompasses a range of skilled professionals that drive innovation and growth on the front lines of client engagement As a team we rally around three distinct areas in the client journey map Prospecting Pursuit and Expansion A few responsibilities across our team include identifying new relationships and opportunities nurturing ongoing relationships with client partners contracting agreements writing proposals pitching our services to prospective clients and more<span><p> <p><b><strong>Responsibilities <strong><b> <p><ul><li><span>Identify target accounts to optimize services and communicate WillowTrees capabilities to clients<span><li> <li><span>Competently articulate product features to successfully implement technology solutions<span><li> <li><span>Youll collaborate with our Solutions Architects and Product teams to craft executivelevel proposals pitches and SOWs for prospective and existing clients<span><li> <li><span>Cultivate and extend existing Clevel relationships with current clients<span><li> <li><span>Youll team up with our delivery leadership to respond to opportunities and teamsell through RFP responses or other types of sales cycles<span><li> <li><span>Advise WillowTrees internal teams on industry and vendor trends to remain wellpositioned to assist our clients<span><li> <ul><p><b><strong>Qualifications <strong><b> <p><ul><li><span>Deep experience in Data Engineering andor AI custom services sales engaging with F5000level client accounts<span><li> <li><span>Experience in netnew client logo acquisition OR crossselling within existing client accounts<span><li> <li><span>Extensive knowledge in AI Machine Learning Machine Learning Ops Data Engineering andor Data Science<br ><span><li> <li><span>Intellectual curiosity about the Data amp AI market and trends<span><li> <li><span>Ability to identify and characterize business issues while demonstrating a nose for value to discern what is important<span><li> <li><span>Maintains the capability to scope and plan underlying analyses that will yield critical answers to the questions at hand Understand the required data to complete the analysis and procure them accordingly Analyze data and translate findings into meaningful insights and recommendations<span><li> <li><span>Ability to communicate effectively and succinctly both verbally and on paper and across all levels of an organization The ideal candidate excels in client relationshipscommunication and possesses the executive presence to influence appropriate senior stakeholders<span><li> <ul><p><b><strong>Bonus Points <strong><b> <p><ul><li><span>Background in Data Engineering or Data Science<span><li> <li><span>Masters Degree in Business Administration<span><li> <ul><p><b><strong>Why WillowTree<strong><b> <p><p>We offer a place to be yourself<p> <p>Our differences both visible and invisible benefit our teams our communities and the products we craft Thats why WillowTree strives to build a team with diverse backgrounds skills and perspectives <strong>Youll work hard here however well balance that with a culture that<strong> <strong>supports your growth and cares <strong>about your wellbeing Were committed to creating an environment of inclusion a place where every Tree can thrive<p> <p>We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits<p> <p><em><span>WillowTree upholds our core values in every aspect of our work We promote safe and inclusive work environments and maintain a drugfree workplace We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws Diverse teams build better products We acknowledge that the tech industry especially lacks opportunity for those who are of nontraditional backgrounds and in underrepresented groups In order to create the best products for everyone we know that its important for our team to reflect the diversity of our users and we are committed to being the change we want to see<span><em><p>

Marketing Specialist

Company: Xylem Inc.

Location: Raleigh-Durham, NC

Posted Mar 11, 2024

<p><b>Job Details<b> <p> <p>Were Hiring a Marketing Specialist <p> <p>If you are excited and passionate about helping LetsSolveWater consider joining our team today Xylem Inc is a leading global water technology company servicing more than 150 countries and is dedicated to solving the worlds most challenging water issues We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions At Xylem you will have the opportunity to solve water by participating in our paid Volunteer Program <p> <p><b>The Role <b>Xylem seeks to hire a Marketing Specialist to be responsible for the planning development and implementation of marketing communications tactical campaigns supporting the growth strategy of a vertical market within a specified geography The Specialist will drive marketspecific campaigns that build awareness and generate demand for Xylems products and services The Specialist will also collaborate with shared services department to leverage internal resources and manage relationships with external partners to successfully execute online and offline marketing communications campaigns <p> <p><b>Essential DutiesPrincipal Responsibilities<b> <p> <ul><li>Understands the vertical market value chain total requirements and together with vertical marketing leader creates compelling value propositions per stakeholder aligned with corporate marketbrand positioning <li> <li>Responsible for initiatives including communications content for new product introductions and launches the treatment of the products brands within the segment productprogram naming advertising and promotion to attract segment targets<li> <li>Manages communications messaging positioning and content development initiatives by tightly aligning and collaborating with the Vertical Marketing and GC Communications team for program execution and deployment through online and offline marketing communications campaigns<li> <li>Oversees consistent and effective content creation customer messaging and digital campaign development that aligns with the growth objectives of the business<li> <li>Creates and launches integrated marketing campaigns by managing campaign implementation<li> <li>Ensures consistency and continuity in presentation of the Xylem brand and the companys product brands<li> <ul><p><b>Minimum Qualifications <b> <p> <ul><li>BABS degree in Business Marketing or Communications<li> <li>25 years relevant experience working<li> <li>Industry knowledge helpful<li> <li>Communications credentials<li> <ul><p><b>Travel requirement<b> <p> <ul><li>Must be able to within the region and at times globally up to 1015<li> <ul><p>SALARY The estimated salary range for this position is $65000 $85000 plus bonus Starting pay is dependent on multiple factors such as skills experience and work location and is not typically at the top of the range At Xylem we offer a competitive compensation package with a generous benefit package including Medical Dental Vision plans 401k with company contribution paid time off paid parental leave and tuition reimbursement <p> <p>At Xylem we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DEampI initiatives and Employee Resources Groups ERG Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace Xylem prohibits discrimination harassment of any kind and does not discriminate in employment on the basis of race color religion sex or sexual orientation including pregnancy and gender identity national origin political affiliation marital status medical conditions or disability genetic information age or other nonmerit factors <p> <p>Xylem is a team creating advanced technology solutions to the worlds water challenges through developing new technologies and services that will improve the way water is used conserved and reused in the future is central to our work Our products and services move treat analyze monitor and return water to the environment in public utility industrial residential and commercial building services settings Xylem also provides a leading portfolio of smart metering network technologies and advanced analytics solutions for water electric and gas utilities <p> <p>Disclaimer The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties responsibilities and qualifications required in this position Employees must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship Xylem reserves the right to modify this job description or assign other duties to this position as needed <p> <p>LIRemote<p>

Team Lead - Endpoint Engineering

Company: W. R. Berkley Corporation

Location: Wilmington, NC

Posted Mar 10, 2024

<p><strong>Company Details<strong> <p> <p>Berkley Technology Services BTS is the dynamic technology solution for W R Berkley Corporation a Fortune 500 Commercial Lines Insurance Company With key locations in Urbandale IA and Wilmington DE BTS provides innovative and customerfocused IT solutions to the majority of WRBCs 60+ operating units across the globe BTSs wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible <p> <p>Driven by a commitment to collaboration BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the Whats Next in our industry and beyond <p> <p>With a culture centered on innovation and entrepreneurial spirit BTS stands as a community of technology leaders with eyes toward the future leaders who truly care about growing not only their team members but themselves and take pride in their employees who shine BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles youd never known existed Come join us as we push forward into the future of industry leading technological solutions <p> <p>Berkley Technology Services Right Team Right Technology Simple and Secure <p> <p><strong>Responsibilities<strong> <p> <p>The <strong>Team Lead Endpoint Engineering<strong> will provide leadership and direction in a fast faced environment while leading the BTS Endpoint Engineering team Develop standards and training for staff to provide quality and timely service to the business Manage and support various endpoint service offerings to the companies Utilize vendor services along with internal resources to service and support a distributed network for company desktops Contribute to the modernization of endpoint technology to ensure Berkley operating units success <p> <ul><li>Manage and direct the daily activities of the Endpoint Engineering staff including both internal and external service providers <li> <li>Assignment and daily prioritization of incidents reported to the Service Desk ensure all requests are handled promptly and effectively such that agreed service levels are met<li> <li>Regularly monitors incidents status and speed of resolution of enquiries and problems is proactive in devising improvements and recommending changes to systems products or services <li> <li>Produce metrics to ensure a high level of customer satisfaction <li> <li>Resolve technical issues across technical areas relating to the extension of endpoint technology throughout the Company <li> <li>Manage endpoint projects supporting major systems initiatives within Production Management <li> <li>Monitormanage desktop physicalvirtual and computing activities lifecycle deployment disaster recovery and maintenance throughout the Company <li> <li>Address and resolve chronic endpoint issues <li> <li>Manage outsourced vendor agreements employeecontractor selection assignmentscheduling performance evaluations career plans skills assessment goal setting and training plans <li> <li>Ensures that the inventory of components to be supported is complete current and up to date with lifecycle practices <li> <li>Demonstrates commitment and ingenuity in expert application of available facilities to nonstandard situations investigating complex situations diagnosing underlying causes of difficulties and devising solutions or workarounds to ensure that the effect on operations is minimized <li> <li>For all requests that cannot be directly resolved provides an effective interface at the highest level between users and service providers ensures that priority setting and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved <li> <li>Evaluates potential solutions and implement in consultation with users demonstrates all features plans requirements installs including field modification and commissions desktop systems products and services and their upgrades agreed field modifications or workarounds<li> <li>Be able to represent the team as required with the ability to travel domestically<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>57 years of experience in the information technology field with experience as a service delivery lead<li> <li>Strong background in IT service delivery with a proven track record of ability to meet business requirements<li> <li>Bachelors degree in computer science or a related field or a combination of education and equivalent experience <li> <li>Technical certifications in related fields are a plus<li> <li>Strong background of the desktop computing platform Physical and Virtual platforms<li> <li>Ability to support users remotely <li> <li>Proven background in developing centralized delivery of desktop upgrades patches and enhancements through automated packaging and other delivery methods <li> <li>Experience in implementing technology lifecycles and refresh processes <li> <li>Proven people management skills with a track record of leading a team <li> <li>Experience and commitment to customer service delivery and service level agreements <li> <li>Demonstrated experience in effectively communicating with a broad base of technical and nontechnical constituents including project teams and multiple management layers <li> <li>Outstanding interpersonal and teamwork skills <li> <li>Strong customer orientation and excellent negotiation skills <li> <li>Ability to foster teamwork<li> <li>Demonstrated knowledge in the implementation and best practices approach of ITIL <li> <ul><p><strong>Behavioral Attributes<strong> <p> <ul><li>Confronting Employee Issues<li> <li>Development Oriented<li> <li>Evaluating and Selecting Talent<li> <li>Operational Effectiveness<li> <li>Team Builder<li> <ul><p>The Company is an equal employment opportunity employer<p>

Enterprise Account Executive

Company: Relay

Location: Raleigh-Durham, NC

Posted Mar 10, 2024

<p><br ><p><p><span>Relay a Raleighbased tech startup is looking to change the way we communicate Were on a mission that matters <span><p> <p><span>Frontline workers are the lifeblood of our economy and were building the platform that makes them better faster and safer than ever before<span><p> <p><span>Were hiring for an Enterprise Account Executive to join our Sales team in a strategic capacity Were looking for a hardworking driven individual with superb energy passion and initiative for new business acquisition The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy specifically within an assigned territoryvertical Candidates with demonstrated success with strategic hospitality client acquisitions and Brand Ownership and Management relationships will be prioritized for this role<span><p> <p><span>Here at Relay weve designed built and launched an entirely new product category a simple rugged internetenabled smartdevice and all the software that runs it that is disrupting the handheld radio industry for B2B enterprise clients and nondesk workers hospitality healthcare education golf parks sports <span><p> <p><span>Weve achieved proven productmarket fit with a user experience that solves realworld customer pain and unlocks new capabilities and are expanding our Sales teams to support this growth<span><p> <p><span>We embrace change and innovation not only in our technology but also in our sales gotomarket strategy Leadership is committed to inspiring and enabling success for everyone on the team with our customers at the heart and center of what we do <span><p> <p><span>We not only equip you to be successful and close deals but we want your feedback and input on how we can iterate and optimize As a crucial part of the Sales team you will have access to a lucrative market with a product that has gained enormous traction in the marketplace<span><p> <p><span>This role will be based in Raleigh North Carolina and we work in a hybrid model We anticipate 3040 travel for this hire<span><p> <p><b><strong>Responsibilities and impact<strong><b> <p><ul><li><span>Proactively prospect identify qualify and develop a sales pipeline <span><li> <li><span>Close business to meet and exceed monthly quarterly and annual bookings objectives<span><li> <li><span>Build strong and effective relationships resulting in growth opportunities<span><li> <ul><p><b><strong>Requirements<strong><b> <p><ul><li><span>5+ years field experience of quotacarrying experience in a fastpaced and competitive market with a focus on new business development<span><li> <li><span>Demonstrated ability to articulate the business value of enterprise technology<span><li> <li><span>A track record of overachievement and hitting sales targets<span><li> <li><span>Skilled in building business champions and running a complex sales process<span><li> <li><span>In depth understanding of the hospitality industry hospitality pain points and technology and SaaS product experience<span><li> <li><span>Familiarity in sectors including senior living healthcare industrial food service and logisticswarehousing is a plus<span><li> <li><span>Candidates with demonstrated success with strategic hospitality client acquisitions and Brand Ownership and Management relationships are prioritized for this role<span><li> <li><span>Driven and competitive Possess a strong desire to be successful<span><li> <li><span>Skilled in managing time and resources sound approach to qualifying opportunities<span><li> <li><span>The aptitude to learn quickly and establish credibility High EQ and selfawareness<span><li> <ul><p><strong>About us company culture amp perks<strong><p> <p><span>We have a culture where we empower our Relayers to do the best work in their lives We call this idea BWIML best work in my life<span><span><br ><span><p> <p><span>Its truly amazing what happy engaged team members can achieve Our ever evolving list of<span><strong> benefits <strong><span>means youll be able to achieve worklife balance stay healthy perform impactful work grow in your role look after yourselfyour family and invest in your future At Relay we offer<span><p> <ul><li><span>100 Paid Insurance Health Dental Vision LongShort Term Disability and Life Insurance benefits for you and those who depend on you<span><li> <li><span>Generous Paid Time Off<span><li> <li><span>401K Savings Plan + Company Match<span><li> <li><span>Baby Cash Reward + Paid Parental Leave<span><li> <li><span>Annual credit towards items that promote productivity andor wellness This includes smartphones fitness trackers gymfitness memberships remote office and workout equipment and more<span><li> <li><span>Free Snacks and Fun Times<span><li> <li><span>Latest tech standing desks and all the accessories and software you need to succeed in your role<span><li> <ul>

VP, Business Development - Consumer

Company: WillowTree

Location: Raleigh-Durham, NC

Posted Mar 10, 2024

<p><b><strong>Who We Are<strong><b> <p><p><span>WillowTree a TELUS International Company partners with the worlds leading brands to help them tackle their thorniest challenges be it launching new digital products delivering personalized marketing at scale or harnessing the power of data and AI to transform their business These missioncritical initiatives arent solved by a single discipline Great digital is a team game it requires seamlessly combining strategy engineering design data science marketing and more Other firms have bolted on these capabilities as digital natives weve built them into our teams from Day 1 The result Top and bottom lines that grow alongside our clients capabilities <span><span>Check out how we have impacted our clients digital portfolios over the years<span><span><span><p> <p><span>In January 2023 WillowTree was acquired by TELUS International Symbol TIXT The combined company brings an unparalleled ability to deliver seamless trusted digitallyenabled experiences across any channel a customer might choose be it mobile apps websites voice skills chatbots email service agents or associates<span><p> <p><b><strong>Location and Flexibility<strong><b><br ><p><p>This role will have the option to be in a <strong>Work From Near Hybrid<strong> capacity based out of one of our offices OR in a <strong>Work From Anywhere Remote<strong> capacity with travel to clients and WillowTree offices expected <p> <p><b><strong>The Opportunity <strong><b> <p><p><span>The <span><strong>VP Business Development <strong><span>role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts This role will largely focus on our Consumer vertical inclusive of CPG Travel Hospitality Retail QSR etc The VP will ensure that all aspects of account work from strategic development to execution exceed client expectations While working with Business Development and Marketing leadership on a combination of product brand market and sales strategies the VP will coordinate new leads field new business opportunities and win new business<span><p> <p><span>WillowTrees Business Development team encompasses a range of skilled professionals that drive innovation and growth on the front lines of client engagement As a team we rally around three distinct areas in the client journey map Prospecting Pursuit and Expansion A few responsibilities across our team include identifying new relationships and opportunities nurturing ongoing relationships with client partners contracting agreements writing proposals pitching our services to prospective clients and more<span><p> <p><b><strong>Responsibilities <strong><b> <p><ul><li><span>Identify target accounts to optimize services and communicate WillowTrees capabilities to clients<span><li> <li><span>Competently articulate product features to successfully implement technology solutions<span><li> <li><span>Youll collaborate with our Solutions Architects and Product teams to craft executivelevel proposals pitches and SOWs for prospective and existing clients<span><li> <li><span>Cultivate and extend existing Clevel relationships with current clients<span><li> <li><span>Youll team up with our delivery leadership to respond to opportunities and teamsell through RFP responses or other types of sales cycles<span><li> <li><span>Advise WillowTrees internal teams on industry and vendor trends to remain wellpositioned to assist our clients<span><li> <li><span>You must have the ability to travel up to 25 for client visits pitches and conferences if based in one of our office locations A higher percentage ~40 of travel will be expected for remote team members to maintain a frequent presence in our office locations <span><li> <ul><p><b><strong>Qualifications <strong><b> <p><ul><li>Deep experience in a digital product professional services agencyconsultancy engaged with F5000level client accounts<li> <li>Balance of both growth strategy project work as well as operational project responsibilities including digital transformation In addition the ideal candidate has had the opportunity to manage teams and multiple work streams<li> <li>Ability to identify and characterize business issues while demonstrating a nose for value to discern what is important<li> <li>Scope and plan underlying analyses that will yield critical answers to the questions at hand Understand the required data to complete the analysis and procure them accordingly Deliver timely zerodefect execution of analysis Leverage quantitative tools for the analytical heavy lifting Analyze data and translate findings into meaningful insights and recommendations<li> <li>Ability to communicate effectively and succinctly both verbally and on paper and across all levels of an organization The ideal candidate excels in client relationshipscommunication and possesses the executive presence to influence appropriate senior stakeholders<li> <ul><p><b><strong>Bonus Points <strong><b> <p><ul><li><span>An engineering or computer science degreebackground<span><li> <li><span>Masters Degree in Business Administration<span><li> <ul><p><b><strong>Why WillowTree<strong><b> <p><p>We offer a place to be yourself<p> <p>Our differences both visible and invisible benefit our teams our communities and the products we craft Thats why WillowTree strives to build a team with diverse backgrounds skills and perspectives <strong>Youll work hard here however well balance that with a culture that<strong> <strong>supports your growth and cares <strong>about your wellbeing Were committed to creating an environment of inclusion a place where every Tree can thrive<p> <p>We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits<p> <p><em><span>WillowTree upholds our core values in every aspect of our work We promote safe and inclusive work environments and maintain a drugfree workplace We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws Diverse teams build better products We acknowledge that the tech industry especially lacks opportunity for those who are of nontraditional backgrounds and in underrepresented groups In order to create the best products for everyone we know that its important for our team to reflect the diversity of our users and we are committed to being the change we want to see<span><em><p>

Operations Lead

Company: Capgemini

Location: Charlotte, NC

Posted Mar 10, 2024

<p><strong> About Capgemini <strong> <p> <p>Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future It is a responsible and diverse organization of over 360000 team members in more than 50 countries With its strong 55year heritage and deep industry expertise Capgemini is trusted by its clients to address the entire breadth of their business needs from strategy and design to operations fueled by the fast evolving and innovative world of cloud data AI connectivity software digital engineering and platforms The Group reported in 2022 global revenues of €22 billion <p> <p>Get The Future You Want | wwwcapgeminicom <p> <p><strong> About Infrastructure Services <strong> <p> <p>The Cloud Infrastructure Services Global Business Line is Capgeminis consulting and infrastructure buildandrun provisioning offering and supports the groups cloudbased services As part of the integrated cloud offering from Capgemini Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies With EUR 15 billion annual revenue Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center helpdesk network support and service integration and service maintenance support Our other services also include infrastructure transformation serviceshelping clients consolidate and migrate entire workloads and data centers <p> <p>Visit us at wwwcapgeminicom People matter results count <p> <p>Applicants for employment in the US must have valid work authorization that does not now andor will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini <p> <p><strong>Job Title<strong> Operations Lead <p> <p><strong>Location<strong> Fort Mills SC <p> <p><strong>Travel<strong> 25 <p> <p><strong> Job Description <strong> <p> <p>The OL is accountable for delivering the run services towards a client or a specific set of clients <p> <p>Primary Duties <p> <p>Delivering run services according to SLA <p> <p>Achievement cost amp efficiency savings <p> <p><strong> Responsibilities <strong> Responsible and Accountable for delivering the RUN services to a client or group of clients Manages operational delivery in accordance to the SLA and in line with budget for given contract Provides proactively feedback on delivery issues and brings up where applicable to the SDM andor Service Line Management Proactively works on service improvement initiatives and Service Improvement Plans to improve service quality and implement cost reductions Proactively manages the daytoday delivery relationship with the clients operational representatives Is accountable for Transition to RUN sign off Is accountable for 3rdparty management on the SLA Responsible for identification of operational cost and efficiency savings Supports SDM in promoting new service propositions to improve or extend the services to client Has overall responsibility for quantifying the actual and forecasted costs for delivery by Operations Ensures that cost control for run activities is maintained for their accounts achieving any cost reduction targets that may exist for the account Maintains a supply plan in line with known or predicted demand changes from the Service Delivery Manager Monitors effectiveness of developed and agreed processes as well as performance indicators and statistics as part of service level management Ensures adherence to company and clientdefined standards and change control procedures making sure adequate controls are in place to detect adverse trends Ensure timely delivery and accuracy of regular monthly management reports and attends review meetings as applicable The OL has a firm working relation with the SDM who is accountable for the overall contractual compliance of all services and projects<p>

Frequently Asked Questions

What are typical salary ranges by seniority in travel roles?
Entry‑level agents earn $35k‑$55k; mid‑level tour operators $50k‑$70k; senior airline ops managers $70k‑$110k; travel tech developers $80k‑$140k; and sustainable tourism coordinators $50k‑$90k, all varying by region and company size.
What skills and certifications are required for travel professionals?
Key skills include GDS proficiency (Sabre, Amadeus, Galileo), CRS and CRM (Salesforce, HubSpot), aviation safety knowledge (FAA or EASA), and data analytics (Python, SQL). Certifications such as Certified Travel Associate (CTA), Certified Travel Industry Executive (CTIE), ISO 14001 for ESG, and hospitality management credentials boost credibility.
Is remote work available in the travel industry?
Remote roles exist in travel tech development, data analysis, virtual tour design, and customer support. Airline ops and hospitality positions often require on‑site presence, but many agencies now allow hybrid arrangements for agents and coordinators.
What are common career progression paths in travel?
A travel agent can advance to senior consultant, then to sales manager or regional director. Airline ops staff may move from crew to flight operations supervisor to director of operations. Tech roles progress from junior developer to product manager, then to CTO or head

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