Travel Jobs in Lynnwood, WA
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Portuguese Customer Support Agent - HYBRID
Company: Blueprint Data Solutions
Location: Seattle, WA
Posted Aug 12, 2023
This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA) Salary RangePay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected] believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:Medical, dental, and vision coverageFlexible Spending Account401k programCompetitive PTO offeringsParental LeavePersonal paid Volunteer time to support our communityOpportunities for professional growth and development The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions. The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This role displays a passion for providing an optimal customer experience through the utilization of critical thinking and problem-solving skills. Duties/Responsibilities:&8239; Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets at an experienced Tier 3 level requiring independent resolution and judgement within the established SLA and performance guidelines for LOB&8239;Respond to customer tickets with relevant information and directions in an organized and concise mannerFollow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issuesCommunicate and explain information to the customer in writing with a focus on first-time resolution.Multitask between multiple tools and systems and apply information and knowledge to customer situations.Consistently meet and exceed customer satisfaction and productivity metricsProvide exceptional customer support and consistently meet and exceed performance SLA’s within a fast-paced, structured, dynamic, and high- transaction environment.Coordinate internally with other teams as needed to provide feedback and help resolve issuesEffectively collaborates with the client to work through troubleshooting processes and customer focused resolutionsWill research and resolve escalated issues and may serve as a point of escalation to address customer inquiriesMonitor client facing tools and keep up with client updates and directives&8239;May work with TL, manager, and the client to assist in monitoring and reporting of trends in your primary LOB&8239;May be assigned to assist in other ticket queues as neededBe a champion of Blueprint’s core values by amplifying those behaviors in the day to dayAdditional duties and special projects as assigned. &8239; Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting Written and verbal fluency in English language required, must pass Language Assessment Test Written and verbal fluency in Portuguese Language required, must pass Language Assessment TestComfortable using computers, proficient typing skills, and capable with troubleshooting computer and network issuesProficient with Microsoft Office Suite or related software. Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop toolsAbility to function well in a high-paced, metric driven and at times stressful environmentHave a customer focus mindset - career orientation towards customer serviceExcellent time management skills with a proven ability to meet deadlinesAbility to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiriesAbility to receive and apply constructive feedbackExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detail.Some online game knowledge and experience preferred Work Environment: The work environment is usually a traditional office, indoor setting with no exposure to outside elements. This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved. This position requires no travel. May work remotely based on adherence to the organization’s work from home policy. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: The employee is frequently required to sit at a workstation for extended and lengthy periods of time. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, 401k, and paid volunteer hours. What will I be doing? Blueprint is currently looking for an&8239;Escalated Customer Support Agent (Portuguese Language fluency required) to be part of the team. The Escalated Customer Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. We’re bold, smart, agile, and fun. Why Blueprint? We are innovators. The Escalated Customer Service Agent position is responsible for superior user support for our client’s customers, resolving escalated (Tier 3) customer issues, with a goal to exceed our client’s expectations as well as the expectations of their users. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.Equal Opportunity EmployerBlueprint Technologies, LLC is an equal employment opportunity employer. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us.
Escalated Customer (Billing) Support- German
Company: Blueprint Data Solutions
Location: Seattle, WA
Posted Aug 11, 2023
This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA) Salary RangePay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected] believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:Medical, dental, and vision coverageFlexible Spending Account401k programCompetitive PTO offeringsParental LeavePersonal paid Volunteer time to support our communityOpportunities for professional growth and development The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions. The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This role displays a passion for providing an optimal customer experience through the utilization of critical thinking and problem-solving skills. Duties/Responsibilities:&8239; Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets at an experienced Tier 3 level requiring independent resolution and judgement within the established SLA and performance guidelines for LOB&8239;Respond to customer tickets with relevant information and directions in an organized and concise mannerFollow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issuesCommunicate and explain information to the customer in writing with a focus on first-time resolution.Multitask between multiple tools and systems and apply information and knowledge to customer situations.Consistently meet and exceed customer satisfaction and productivity metricsProvide exceptional customer support and consistently meet and exceed performance SLA’s within a fast-paced, structured, dynamic, and high- transaction environment.Coordinate internally with other teams as needed to provide feedback and help resolve issuesEffectively collaborates with the client to work through troubleshooting processes and customer focused resolutionsWill research and resolve escalated issues and may serve as a point of escalation to address customer inquiriesMonitor client facing tools and keep up with client updates and directives&8239;May work with TL, manager, and the client to assist in monitoring and reporting of trends in your primary LOB&8239;May be assigned to assist in other ticket queues as neededBe a champion of Blueprint’s core values by amplifying those behaviors in the day to dayAdditional duties and special projects as assigned. &8239; Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting Written and verbal fluency in English language required, must pass Language Assessment Test Written and verbal fluency in German language required, must pass Language Assessment TestComfortable using computers, proficient typing skills, and capable with troubleshooting computer and network issuesProficient with Microsoft Office Suite or related software. Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop toolsAbility to function well in a high-paced, metric driven and at times stressful environmentHave a customer focus mindset - career orientation towards customer serviceExcellent time management skills with a proven ability to meet deadlinesAbility to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiriesAbility to receive and apply constructive feedbackExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detail.Some online game knowledge and experience preferred Work Environment: The work environment is usually a traditional office, indoor setting with no exposure to outside elements. This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved. This position requires no travel. May work remotely based on adherence to the organization’s work from home policy. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: The employee is frequently required to sit at a workstation for extended and lengthy periods of time. We’re bold, smart, agile, and fun. Why Blueprint? We are innovators. The Escalated Customer Service Agent position is responsible for superior user support for our client’s customers, resolving escalated (Tier 3) customer issues, with a goal to exceed our client’s expectations as well as the expectations of their users. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, 401k, and paid volunteer hours. What will I be doing? Blueprint is currently looking for an&8239;Escalated Customer (Billing) Support Agent (German Language fluency required) to be part of the team. The Escalated Customer Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.Equal Opportunity EmployerBlueprint Technologies, LLC is an equal employment opportunity employer. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us.
Materials Manager
Company: IonQ
Location: Seattle, WA
Posted Aug 08, 2023
We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment in which any individual can feel welcomed, respected, supported and valued. We are committed to equity and justice. However, IonQ will be expanding into additional geographies both domestically and internationally so don’t let this stop you from applying. At IonQ, we believe in fair treatment, access, opportunity and advancement for all, while at the same time striving to identify and eliminate barriers. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. We are proud to be an Equal Employment Opportunity employer. If you are interested in being a part of this team and mission, we encourage you to apply. We are actively building out teams in the Washington D.C., Seattle, Boston and Toronto metro areas and will want to locate you in one of these geographies. This position oversees teams of Material Planners in multiple IonQ locations, including Bothell, WA and College Park, MD.Responsibilities: Manage a team of Material Planners for all IonQ locations responsible for on-time-delivery (OTD) to Materials Requirements Planning (MRP) across multiple IonQ locationsDevelop and manage to standardized KPIs for a team of tactical Material Planners in support of driving OTD to MRPDevelop, maintain, and manage to a set of standardized operating procedures for Tactical PlanningWork cross-functionally with procurement, engineering, operations, project management, program management, and other departments to drive OTD to MRPWorking with suppliers to push/pull delivery dates of direct material to meet OTD to MRPAssist with sourcing of alternative partsManage the response to engineering change orders, proactively when possible, in both production and New Product Introduction (NPI) environments so as to limit disruption to operationsDevelop, guide, mentor, and support team of Material PlannersTravel between IonQ locations as needed (approximately 20-30% travel)You’d be a good fit with: Ability to implement strategic and long-term thinking while balancing the immediate execution of business needs Ability to thrive in a high level of ambiguity with limited managerial oversightStrong people/team management skills and change management skillsExperience working in Enterprise Resource Planning (ERP) systems, NetSuite preferredStrong sense of urgencyStrong understanding and experience working with MRPMinimum 7 years experience in tactical production planning, with a minimum of 3 years managerial experienceMinimum of Bachelor’s degree in Supply Chain Management, Industrial Engineering, or other related disciplineStrong sense of business acumen, with a strong understanding of the accounting implications of inventory transactionsAbility to create, track, manage and report key performance indicators to monitor OTD to MRPStrong sense of customer service, for both internal and external customersYou’d be a great fit with:Experience managing a team of remote employeesExperience scaling operations in size and/or complexityExperience planning in a low volume-high mix environmentCPIM or CSCP certificationOur HQ is located in College Park, Maryland and we are a 15 minute metro ride from Washington DC. We have also recently announced our new manufacturing and production facility in the Seattle, Washington area. As an Materials Manager, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computers to solve the world’s most complex problems. This position will be leading a team of tactical Material Planners whose responsibilities include, but are not limited to: interpreting demand signals from multiple internal demand sources to generate consolidated material requirements for direct materials, obtaining and negotiating vendor quotes, generating purchase requisitions, working with vendors to confirm expected delivery dates of open purchase orders, generating/releasing/managing open production work orders, and reporting material readiness posture.
Sales Administrator
Company: Cycling Frog
Location: Seattle, WA
Posted Aug 08, 2023
Company events. Fully stocked kitchen. Range: $45,000-60,000, Annually. Preferred experience with BrandBox, Hubspot, Shopify, Avalara, and Shipstation. Minor commission structure. Benefits Compensation Salary. 3 paid holidays annually. Self-directed, highly organized, customer-focused, and detail oriented. Willing to travel. Marijuana, hemp, or CPG sales experience preferred.
Investment Analyst/Associate
Company: Bridge33 Capital
Location: Seattle, WA
Posted Aug 11, 2023
Bridge33 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bridge33 is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation, please contact our Human Resources department at [email protected]. ESSENTIAL RESPONSIBILITIES Work with senior members of the Investments team to underwrite, finance, and execute Commercial Real Estate acquisitions Build and manage detailed financial models in Microsoft Excel and Argus Review and prepare market, economic, and demographic research, including conducting calls with local brokers and creating market assumptions Participate in onsite due diligence and conduct tenant interviews Create investment committee memorandums and requests for financing Assist senior members in actively managing transactions from initial screening through closing, including assisting with due diligence, structuring, financing, partnerships, and closing Prepare for and participate in meetings with senior members of the team Perform other related duties as assigned Requirements QUALIFICATIONS: Bachelor's degree required and please clearly indicate GPA on resume 1-5 years of relevant work experience in finance, commercial real estate acquisitions, or development Unquestionable integrity and strong work ethic Excellent analytical and organizational skills Ability to multi-task in a fast-paced and proactive environment Advanced Microsoft Excel modeling capabilities required and exposure to Argus preferred, but not required Exceptional written, interpersonal, presentation, and communication skills Thrives in a highly collegial team-oriented environment Demonstrated can-do attitude and a strong sense of urgency Genuine enthusiasm and curiosity for commercial real estate as an investment class Ability to travel on occasion NOTE: Resumes submitted without a GPA will not be considered. Benefits WHAT WE OFFER: Fast paced and dynamic work environment, including frequent interaction with the senior management team Flexible time off policy Company sponsored medical, dental and vision insurance Company paid life insurance Company paid short- and long-term disability insurance Paid parental leave 401k plan with Company match 11 paid holidays The annual salary range for this position is $70,000 - $130,000, and the position is eligible for an annual discretionary bonus. We are looking to hire an INVESTMENT ANALYST/ASSOCIATE who will perform research, valuation, and analysis of potential investments for the company. Our successful investment strategy, strong capital backing, and rapid growth creates a unique environment for excellent candidates to join a dynamic, enthusiastic team and grow along with our organization. The company is backed by an impressive and diverse network of advisors with expertise and leadership in real estate, retail, technology, and finance. This position reports to the Chief Investment Officer. MISSION Become the best owner-operator of open-air strip retail in the country.
Senior Audit Accountant, Financial Services
Company: Wipfli
Location: Spokane, WA
Posted Aug 08, 2023
Other benefits include a 401(k) savings plan & profit share contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family building benefits, cell phone reimbursement, and travel rewards. There are also many voluntary benefit offerings such as critical illness & accident insurance, legal, long term care, pet insurance, and ID theft protection, as well as firm-provided basic life/AD&D, short term disability, and long term disability coverage, with the option to purchase supplemental life/AD&D. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, citizenship status, veteran status, disability, or any other characteristics protected by federal, state, or local laws.Wipfli is committed to providing reasonable accommodations for people with disabilities. In addition, in the State of Washington, we are committed to equal pay for equal work in accordance with Senate Bill 5761. Highlights include 6 health plan options (both HMO & PPO plans), as well as dental and vision coverage and an Employee Assistance Program. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at [email protected] supports equal pay for all. Identify accounting and audit issues and perform research to solve issues.Responsible for testing internal controls, policies, and procedures and making recommendations.Perform audits under Generally Accepted Auditing Standards (GAAS), Generally Accepted Accounting Principles (GAAP), Public Company Accounting Oversight Board (PCAOB), American Institute of Certified Public Accountants (AICPA) auditing standards, and Sarbanes-Oxley (SOX).Proactively build relationships and communicate with clients and associates.Teach, train, and develop incoming staff/interns. Qualifications:Bachelor's degree in accounting, finance or related field.Requires at 1-3 years of accounting related experience.Ability to plan, prioritize, and organize work effectively on multiple tasks.CPA or CPA eligibility required.Adaptable to various levels of client complexities of people, processes, and systems.Excellent verbal and written communication skills.Ability to travel to client sites.Wipfli is an equal opportunity/affirmative action employer. The pay range for this role is $65,000-$90,000. Wipfli cares about our associates and offers a variety of benefits to support your wellbeing.
Senior Engineer, Optical Mechanical
Company: IonQ
Location: Seattle, WA
Posted Aug 09, 2023
We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment in which any individual can feel welcomed, respected, supported and valued. We are committed to equity and justice. However, IonQ will be expanding into additional geographies both domestically and internationally so don’t let this stop you from applying. At IonQ, we believe in fair treatment, access, opportunity and advancement for all, while at the same time striving to identify and eliminate barriers. in Mechanical Engineering, Aerospace Engineering, or another relevant engineering degreeExperience using Finite Element Analysis tools, such as ANSYS, ABAQUS, Simulation, COMSOL, or similarKnowledge of precision optical/mechanical alignment tools and techniquesStrong written communication and organization skills to effectively convey complex ideas and coordinate multiple tasks in a dynamic work environmentYou’d be a great fit with: M.S. in Mechanical Engineering, Aerospace Engineering, or another relevant engineering degreeIndustry experience developing opto-mechanical products, including performing finite element analysis for thermal, shock and vibration to validate the structural integrity of the unit under testExperience developing specifications for optical/optomechanical/optoelectronic assembliesKnowledge of how to take a systematic approach to problem-solving, with the capacity to identify root causes, propose innovative solutions, and optimize designs for optimal performanceStrong analytical thinking, attention to detail, and the ability to handle complex optical requirements to overcome unique engineering obstaclesPossess excellent communication skills, to effectively collaborate with optical engineers, mechanical designers, physicists, and other stakeholdersAbility to articulate complex concepts in a clear and concise manner, actively listen to feedback, and work cooperatively towards shared project goals for seamless integration of optical components and successful project outcomesOur HQ is located in College Park, Maryland and we are a 15 minute metro ride from Washington DC. We are proud to be an Equal Employment Opportunity employer. If you are interested in being a part of this team and mission, we encourage you to apply. We are actively building out teams in the Washington D.C., Seattle, Boston and Toronto metro areas and will want to locate you in one of these geographies. We have also recently announced our new manufacturing and production facility in the Seattle, Washington area. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more.
Staff Engineer, Optical Mechanical
Company: IonQ
Location: Seattle, WA
Posted Aug 09, 2023
We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment in which any individual can feel welcomed, respected, supported and valued. We are committed to equity and justice. However, IonQ will be expanding into additional geographies both domestically and internationally so don’t let this stop you from applying. At IonQ, we believe in fair treatment, access, opportunity and advancement for all, while at the same time striving to identify and eliminate barriers. We are proud to be an Equal Employment Opportunity employer. If you are interested in being a part of this team and mission, we encourage you to apply. or PhD in Mechanical Engineering, Aerospace Engineering, or another relevant engineering degreeExtensive experience in the design and assembly of optical systems, preferably in the field of quantum computing or a related areaIndustry experience developing opto-mechanical products, including performing finite element analysis for thermal, shock and vibration to validate the structural integrity of the unit under testExperience developing specifications for optical/optomechanical/optoelectronic assembliesWorking knowledge of different materials, fabrication processes and their capabilities/limitations for making mechanical and optical components Knowledge of how to take a systematic approach to problem-solving, with the capacity to identify root causes, propose innovative solutions, and optimize designs for optimal performanceStrong analytical thinking, attention to detail, and the ability to handle complex optical requirements to overcome unique engineering obstaclesExperience/success in interacting with suppliers directly, collaboration with supply chain sourcing, fostering partnerships for critical development and risk reductionAbility to articulate complex concepts in a clear and concise manner, actively listen to feedback, and work cooperatively towards shared project goals for seamless integration of optical components and successful project outcomesOur HQ is located in College Park, Maryland and we are a 15 minute metro ride from Washington DC. We are actively building out teams in the Washington D.C., Seattle, Boston and Toronto metro areas and will want to locate you in one of these geographies. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. Your expertise will be crucial in designing and integrating complex lenses, waveplates, acousto-optics modulators, and other optical components into these systems.Responsibilities: Lead the design and development of optical launch plates and mounting structures for trapped ion quantum computer systems, ensuring they meet the demanding requirements for ultra-high precision beam shaping and steering opticsCollaborate with optical engineers, mechanical designers, physicists, and other stakeholders to define design specifications and performance objectives for the optical systemsConduct and oversee the detailed optical and mechanical analyses to optimize the performance and reliability of the optical components and systemsManage the prototyping, fabrication, assembly, and testing of optical modules, ensuring they meet the desired specifications and performance targetsProvide technical guidance and mentorship to junior engineers, fostering a culture of innovation and excellence within the optical mechanical engineering teamWork closely with suppliers, machine shops and vendors to select and source appropriate mechanical and optical componentsTroubleshoot and resolve any issues related to optical performance or functionalityParticipate in design reviews and provide technical guidance and recommendationsAbility to travel up to 20% of the time, if not located onsite to perform hands-on assembly responsibilitiesYou’d be a good fit with: 10+ years of industry experience in optics-based hardware and architecture designFluency in GD&T and CAD – SolidWorks preferredExperience using Finite Element Analysis tools, such as ANSYS, ABAQUS, Simulation, COMSOL, or similarB.S. We have also recently announced our new manufacturing and production facility in the Seattle, Washington area.
Project Manager II
Company: Pacific Program Management
Location: Seattle, WA
Posted Aug 09, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Operations to Migration, Transition to operations, etc. Proficiency with MS Office Suite, MS Project, MS Visio.Roles requires daily communication with client and team members. )Drives team building and team morale monitoring. This position supervises a team of Project Managers (PM), Assistant PMs, and Project Coordinators. Responsible for coordinating and providing resources for initiative efforts.Provide measurable and timely response to client and team inquiries and concerns.Utilize PPM and / or client project tools and templates to maintain accurate project documentation files.Track and manage value logs monthly for qualitative and quantitative value adds to the client projects, client operations, and team.Conduct post-mortem/debrief/lessons learned on completed projectsContribute on strategy and goals for the region teamPerform core management / leadership responsibilities to direct reports (1:1 meetings, performance reviews, career conversations, onboarding, assigning work, etc. The successful candidate has an ability to communicate clearly with all parties involved in a project, including key stakeholders, internal customers, team members, and vendor partners to lead a project team around a common set of goals. This role requires the ability to demonstrate exceptional customer service, teamwork, and attention to detail to ensure client satisfaction. Key Responsibilities Manage and deliver multiple complex projects simultaneously from inception to close out.Develop and manage scope, schedule, budget for overall project portfolio, and track/provide support for all project issues and resolutions.Provide leadership to the team that is managing projects locally and though out the Americas from inception to close out.Manage a direct team that can include PMs, Assistant PMs and Project Coordinators.Effectively manage high-sensitivity customers, vendors, and situations at both project (tactical) and program (strategic) levels.Serve as the first level of issue and risk escalation and creatively problem solve and provide recommendation on the actions that should be taken.Strong relationship building skills with client, representing the project and PPM.Develop and maintain complete knowledge of vendor services and capabilities, processes, and deliverables.Lead project coordination meetings with associated stakeholders and vendors for projects assigned (ex. Coordinates team building/morale/engagement efforts.Establish a working relationship with business line space program manager.
Social Media Manager
Company: Take-Two Interactive Software
Location: Seattle, WA
Posted Aug 08, 2023
Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.LI-IG However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!Perks. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan, in addition to a full range of medical, dental, vision, and basic life insurance. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. A successful teammate in this role is highly organized, creative, and collaborative.What You’ll Take OnLead social media strategy, creative planning, project management, and day-to-day execution for KSP2 social media channels, including Twitter, Twitch, Discord, Facebook, Instagram, YouTube, LinkedIn, and TikTok.Create the content calendar / roadmap with the Community team to identify key beats, what is needed for each beat, and then execute on the calendar.Maintain dashboards and build ongoing reports for social media analytics, including data points like follower count, impressions, reach, engagement, and sentiment. Leverage insights from this data to adjust social strategy.Collaborate with the Marketing Artist to produce social assets, which will occasionally require using Adobe Creative Cloud to create short videos, GIFs.Build and maintain relationships with content creators to strategically engage with our audiences across Twitch, YouTube, Facebook, Twitter, Instagram, TikTok, and more.Contribute to content management of the Private Division website.Represent the Kerbal Space Program brand and spirit as an on-site representative at trade and consumer shows.Occasional travel, both domestic and international, may be required.What You Bring 3+ years of professional social media management experience.Demonstrated experience developing and implementing strategic social media campaigns.Demonstrated experience growing communities on major social media platforms such as Twitter, TikTok, Instagram, and YouTube.Excellent verbal and written English communication skills, with keen attention to detail.Ability to juggle multiple tasks and projects at once, while meeting tight, and overlapping, schedules.Familiarity using analytics to improve social media strategy.Proficiency in Microsoft Office products (Word, Excel, PowerPoint), as well as project management tools.A deep understanding of pop culture in video games, tech, and/or entertainment.A Bachelor's Degree in Communications or related degree, or equivalent working experience.Basic knowledge of Wordpress, website content management solutions, and Adobe Creative Cloud beneficial, but not required.What We Offer You: Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.Benefits. Fitness allowance, employee discount programs, free games & events, stocked pantries and the ability to earn up to $500+ per year for taking care of yourself and more!The pay range for this position in Washington at the start of employment is expected to be between $60,000 and $90,000 per Year. Do you have a passion for all things video game, tech, and/or entertainment.?
Sales Administrator
Company: Cycling Frog
Location: Seattle, WA
Posted Aug 08, 2023
Company events. Preferred experience with BrandBox, Hubspot, Shopify, Avalara, and Shipstation. Fully stocked kitchen. Self-directed, highly organized, customer-focused, and detail oriented. Willing to travel. Marijuana, hemp, or CPG sales experience preferred. 3 paid holidays annually. 25 days paid time off. Bachelor's degree in Business, Business Administration, or Communications equivalent preferred. Able to pivot to changing priorities.
German Customer (Billing) Support Agent
Company: Blueprint Data Solutions
Location: Seattle, WA
Posted Aug 11, 2023
This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA) Salary RangePay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected] believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:Medical, dental, and vision coverageFlexible Spending Account401k programCompetitive PTO offeringsParental LeavePersonal paid Volunteer time to support our communityOpportunities for professional growth and development The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions. The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This role displays a passion for providing an optimal customer experience through the utilization of critical thinking and problem-solving skills. Duties/Responsibilities:&8239; Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets at an experienced Tier 3 level requiring independent resolution and judgement within the established SLA and performance guidelines for LOB&8239;Respond to customer tickets with relevant information and directions in an organized and concise mannerFollow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issuesCommunicate and explain information to the customer in writing with a focus on first-time resolution.Multitask between multiple tools and systems and apply information and knowledge to customer situations.Consistently meet and exceed customer satisfaction and productivity metricsProvide exceptional customer support and consistently meet and exceed performance SLA’s within a fast-paced, structured, dynamic, and high- transaction environment.Coordinate internally with other teams as needed to provide feedback and help resolve issuesEffectively collaborates with the client to work through troubleshooting processes and customer focused resolutionsWill research and resolve escalated issues and may serve as a point of escalation to address customer inquiriesMonitor client facing tools and keep up with client updates and directives&8239;May work with TL, manager, and the client to assist in monitoring and reporting of trends in your primary LOB&8239;May be assigned to assist in other ticket queues as neededBe a champion of Blueprint’s core values by amplifying those behaviors in the day to dayAdditional duties and special projects as assigned. &8239; Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting Written and verbal fluency in English language required, must pass Language Assessment Test Written and verbal fluency in German language required, must pass Language Assessment TestComfortable using computers, proficient typing skills, and capable with troubleshooting computer and network issuesProficient with Microsoft Office Suite or related software. Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop toolsAbility to function well in a high-paced, metric driven and at times stressful environmentHave a customer focus mindset - career orientation towards customer serviceExcellent time management skills with a proven ability to meet deadlinesAbility to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiriesAbility to receive and apply constructive feedbackExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detail.Some online game knowledge and experience preferred Work Environment: The work environment is usually a traditional office, indoor setting with no exposure to outside elements. This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved. This position requires no travel. May work remotely based on adherence to the organization’s work from home policy. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: The employee is frequently required to sit at a workstation for extended and lengthy periods of time. The Escalated Customer Service Agent position is responsible for superior user support for our client’s customers, resolving escalated (Tier 3) customer issues, with a goal to exceed our client’s expectations as well as the expectations of their users. We’re bold, smart, agile, and fun. Why Blueprint? We are innovators. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, 401k, and paid volunteer hours. What will I be doing? Blueprint is currently looking for an&8239;Escalated Customer (Billing) Support Agent (German Language fluency required) to be part of the team. The Escalated Customer (Billing) Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.Equal Opportunity EmployerBlueprint Technologies, LLC is an equal employment opportunity employer. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us.