Travel Jobs in Raleigh, NC
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Sr. Human Resources Business Partner
Company: Genesys
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p>Genesys empowers more than 7500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees Through Genesys Cloud the 1 AIpowered experience orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experiences at scale As the trusted allinone platform born in the cloud Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time <p> <p>We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work Join the team and create the future of customer experience together <p> <p>Preference to be located in the Research Triangle Park region near our Durham office <p> <p><b>What this role is<b> <p> <p>A senior level HR business partner role where you will be challenged to bring people solutions to business problems putting your client at the center You will guide senior leaders to be better and engage their teams to deliver the best customer experience SaaS products on the planet You will work closely with the leadership teams of our Product organization to understand their strategic needs Then you will work with our matrixed and global HR team of HRBPs and members from talent compensation HR operations and talent acquisition to design and deliver relevant results You will work to implement workforce strategies ensuring engagement all while navigating dynamic amp agile teams You will help deliver the employee experience at scale with your global team and much more <p> <p><b>What this role isnt<b> <p> <p>This isnt an admin or compliance role We are looking for a thoughtful human resources business partner experienced in creatively addressing business issues with leaders related to employee engagement and our people strategy <p> <p><b>What youll bring to the table<b> <p> <p>We are looking for someone with a true global perspective although USheadquartered we have more employees internationally than domestically You must have international human resources experience be technically adept at your craft and possess fantastic people skills We need someone to lead listen and partner consider the issues at hand and connect the dots at scale <p> <p><b>Some details about what youll do<b> <p> <ul><li>Collaborate with leaders to understand their business and talent challenges<li> <li>Supports leaders through challenges and guide to HR best practices<li> <li>Partner with business executive leaders to communicate and implement the global people programs<li> <li>Partner with leaders to communicate and implement the HR philosophy vision and strategy<li> <li>Work as part of a dynamic HR team and partner with your peers to develop industry leading people solutions to global problems and transform HR<li> <li>Create and use data analytics to provide insights and make decisions<li> <li>Facilitate employee engagement activities through periods of significant change<li> <li>Various other projects as required<li> <ul><p><b>Minimum requirements<b> <p> <ul><li>You should have a degree But we value experience more A lot of it You will need at least 7 years of progressive HR Partner experience in a global organization<li> <li>Experience implementing programs supporting change developing inorganic growth or guiding transformation<li> <li>You must be a good communicator partner one who can affect or sway and be committed to agile customer service<li> <li>Advanced analytical skills deep understanding of Excel and PowerPoint and HR information systems<li> <li>Experience with MampA due diligence and integration<li> <li>Personable sense of humor pleasant to work with<li> <li>Prior public company experience is a plus<li> <li>Ability to travel to key Genesys offices as needed and manage across various time zones Our teams are in Canada Ireland Hungary India Israel and others<li> <ul><p><b>Compensation<b> <p> <p>This role has a marketcompetitive salary with an anticipated base compensation range listed below Actual salaries will vary depending on a candidates experience qualifications skills and location This role might also be eligible for a commission or performancebased bonus opportunities <p> <p>$11585000 $22735000 <p> <p><b>Benefits<b> <p> <ul><li>Medical Dental and Vision Insurance<li> <li>Telehealth coverage<li> <li>Flexible work schedules and work from home opportunities<li> <li>Development and career growth opportunities<li> <li>Open Time Off in addition to 10 paid holidays<li> <li>401k matching program<li> <li>Adoption Assistance<li> <li>Fertility treatments<li> <ul><p>More details about our company benefits can be found at the following link httpsmygenesysbenefitscom <p> <p>If a Genesys employee referred you please use the link they sent you to apply <p> <p><b>About Genesys<b> <p> <p>Every year Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries Through the power of our cloud digital and AI technologies organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale With Genesys organizations have the power to deliver proactive predictive and hyper personalized experiences to deepen their customer connection across every marketing sales and service moment on any channel while also improving employee productivity and engagement By transforming backoffice technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty Visit wwwgenesyscom <p> <p><b>Reasonable Accommodations<b> <p> <p>If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you or someone you know may complete the Reasonable Accommodations Form for assistance Please use the Candidate field in the dropdown menu to ensure a timely response <p> <p>This form is designed to assist job seekers who seek reasonable accommodation for the application process Submissions entered for nonaccommodationrelated issues such as following up on an application or submitting a resume may not receive a response <p> <p><b>Genesys is an equal opportunity employer committed to equity in the workplace We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expression marital status domestic partner status national origin genetics disability military and veteran status and other protected characteristics<b> <p> <p>Please note that recruiters will never ask for sensitive personal or financial information during the application phase<p>
Pre-Sales Application Scientist (Liquid Phase Separations)
Company: Agilent Technologies
Location: Wilmington, NC
Posted Mar 10, 2024
Agilent Technologies is seeking an Application Scientist with expertise in liquid phase separations for a Pre-Sales role. The successful candidate will collaborate with account managers, consult with customers, and demonstrate Agilent solutions to win opportunities. They will optimize customer workflows, share demo results, and provide input to product line teams. The role requires a Bachelor's, Master's, or Ph.D. in a relevant science discipline, 1+ years of experience, and excellent communication skills. The position offers a competitive salary, bonus, stock, and benefits, with up to 50% business travel. Agilent is an Equal Employment Opportunity employer.
Account Manager, EPC
Company: Hitachi
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p><b>Description<b> <p> <p><b>Account Manager EPC <b> <p> <p>We are currently seeking a seasoned sales professional to serve our Hitachi Energy business as an Account Manager and contribute to our Sales team focused on EPC customers This position will be based in the Raleigh NC area <p> <p>The Account Manager is a critical part of our Hitachi Energy strategy This position will be responsible for building and expanding relationships with strategically important EPC customers Assigned to one or more accounts the Account Manager is responsible for achieving sales targets pipeline management relationship management and strategic account planning while maintaining customer satisfaction as measured by the Net Promoter Score The Account Manager represents either the entire range of products systems and services Hitachi Energy offers to a certain accounts The Account Manager will lead the account planning cycle and ensure their needs and expectations are met by the company <p> <p><b>MAIN ACCOUNTABILITIES<b> <p> <ul><li><b>Account Strategies <b>Participates in the development of sales strategies for account by providing the customers current business and longterm plans<li> <li><b>Sales Targets <b>Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured followup process Manages achieves both overall amp business unit specific sales targets account coverage amp customer satisfaction targets for the account takes accountability for the monthly quarterly amp annual results on the overall account or the specifically assigned product lines per the direction of the Sales Manager etc<li> <li><b>Account PlanAccount management <b>Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans prioritizing the opportunities identifying a target for each solution element Proposes recovery plans in case of potential order shortfalls <li> <li><b>Customer Relations <b>Establishes and develops account relationships based on a defined strategy Manages meaningful customer engagements with support from lines of business acts as focalpoint for problem resolution while monitoring the successful close out of issues amp actions and demonstrates ability to build lasting trusting amp widespread relationships across the customers organization Ability to navigate and form relationships within multiple regional customer office locations <li> <li><b>Market Activity<b> Monitors competitors activity with each account and ensures that appropriate response strategies are formulated and implemented <li> <li><b>Portfolio Management <b>Promotes master agreements with customers to simplify the business process represents promotes products systems amp services across all divisions business units amp factories represented by the Account Manager and demonstrates ability to combine discrete products amp services into a comprehensive solution<li> <li><b>Customer Insight <b>Develops maintains detailed understanding of the customers business strategy purchasing behavior amp organizational structure including customer needs regulatory drivers threats economic trends amp competition and provides insight to customers by providing knowledge to guide customers as they navigate alternatives<li> <li><b>Industry amp Market Knowledge <b>Understand market dynamics amp macroeconomic influencers maintain awareness of competitors activity with each potential amp existing account and ensure that appropriate response strategies are formulated amp implemented including but not limited to technical amp commercial feedback in accordance with Hitachi Energys ethics amp compliance guidelines<li> <li><b>Customer amp Strategy Team Work <b>Participates with sales management coworkers amp business unit leadership to develop amp execute account plans delivers new insights and connects experts to the customer while respectfully challenging the status quo actively engages in critical project touch points anticipates the need for intervention amp escalation and takes action to initiate such communication<li> <li><b>Marketing <b>Coordinates the use of internal andor external resources in order to introduce meaningful concepts amp solutions for the customer this may include trade show exposition attendance Account Managerinitiated customer entertainment activities executive round tables andor organizing more technologyspecific events for your customers<li> <li><b>Administration <b>Enters amp maintains relevant sales data into appropriate databases amp systems including pipeline management expenses reports and adhoc requests for marketing input Monitors projects during execution and warranty stage to ensure customer satisfaction <li> <li>Additional duties may be assigned as required<li> <ul><p><b>SKILLS amp ATTRIBUTES <b> <p> <ul><li>This position requires the ability to develop sales strategies with businesses provide insight to customers by navigating options amp alternatives and coordinate activities involving multiple functions across a variety of businesses<li> <li>Strong analytical and communication skills are required to determine evaluate and report reasons for success or failure of sales efforts anticipate market changes and forecast communicate changes in customers buying patterns amp product requirements<li> <li>Ability to manage multiple projects while remaining organized amp strategic to carry out the sales account plans<li> <li>Successful candidate must have an understanding of customer and companys organizational structure as well as strong business acumen sense to determine when escalation is required<li> <li>Anticipates roadblocks and alerts internal amp external stakeholders appropriately<li> <ul><p><b>REQUIRED QUALIFICATIONS<b> <p> <ul><li>Hitachi Energy is seeking to create a diverse team of account management professionals focused on our EPC market <li> <li>Various levels of education and experience will be considered for this role <li> <li>Bachelors degree with minimum 5 years of experience Additionally candidate with an Associates degree or High School Diploma GED will be considered based upon the specifics of the experience<li> <li>High percentage of travel may be required<li> <li>Degrees in Engineering Project Management Sales andor Marketing are preferred However other disciplines will be considered with proven technical selling aptitude <li> <li>This position must also have experience in sales or business development working with clients in the EPC market<li> <ul><p><b>PREFERRED QUALIFICATIONS <b> <p> <ul><li>Degree in an Engineeringrelated field is preferred<li> <li>Recent experience working with Power Products solutions<li> <li>Recent experience working with the sales amp marketing of Power Distribution products eg transformer systems switchgear circuit breakers protection amp control systems etc<li> <li>Experience with commercial negotiations<li> <li>Experience with SalesForceCom<li> <li>Willingness to travel extensively<li> <li>Excellent communication skills written amp verbal<li> <li>Strong customer relationship skills<li> <li>Exceptional analytical skills relationship management qualities and leadership abilities<li> <ul><p><b>Equal Opportunity Employer EOEFemalesMinoritiesProtected VeteransIndividuals with Disabilities <b> <p> <p><b>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 18885042007 or by sending an email to email protected Resumes and applications will not be accepted in this manner<b><p>
Sales Data Lead
Company: Analog Devices
Location: Wilmington, NC
Posted Mar 10, 2024
<p>Analog Devices Inc NASDAQ ADI is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge ADI combines analog digital and software technologies into solutions that help drive advancements in digitized factories mobility and digital healthcare combat climate change and reliably connect humans and the world With revenue of more than $12 billion in FY22 and approximately 25000 people globally working alongside 125000 global customers ADI ensures todays innovators stay Ahead of Whats Possible <p> <p><b>Preferred <b><b>Locations<b> San Jose CA or Wilmington MA <p> <p><b>Secondary Locations <b>Raleigh NC Dallas TX or Beaverton OR <p> <p><b>Responsibilities <b> <p> <ul><li>As ADIs Sales Data Lead you will be responsible for leading the modernization accessibility and connectivity of ADIs sales data<li> <li>Partner with the Global Customer organization to understand their data and analytics needs and develop a strategy and data architecture to address them<li> <li>Work with our sales teams to collect secure and syndicate their data to enable new analytics AIML applications and business process optimization<li> <li>Guide the expansion of our data products and solutions by advising and influencing business leaders and senior stakeholders with datadriven insights<li> <li>Drive crossdomain data connectivity by working with Manufacturing Finance and Engineering to integrate the sales data strategy into a cohesive corporate strategy<li> <li>Build scalable data models drive data ownership and set up data engineering practices and pipelines to deliver robust highquality data products<li> <li>Work with AIML teams to enable fast experimentation and deployment of AI solutions both within sales and across the enterprise<li> <li>Communicate the value of data clearly by articulating both the highlevel concept and detailed user stories for feature enhancements and convince teams to adopt datadriven improvements<li> <ul><p><b>Qualifications<b> <p> <ul><li>10+ years of experience in engineering including 5+ years working in data engineering or data management<li> <li>5+ years leading technical teams and managing complex data projects and pipelines<li> <li>Degree in Computer Science Electrical Engineering Computer Engineering Industrial Engineering or a related field<li> <li>Experience with largescale sales processes and the associated data and analytics challenges Experience in the semiconductor space is a plus<li> <li>Deep knowledge data ownership data catalogs master data management and unstructured data management eg images text etc<li> <li>Experience defining and managing data products including ownership of data products through their entire lifecycle<li> <li>Experience with modern data and analytics tech stacks<li> <li>A confident influencer with strong communication skills who quickly establishes credibility and is capable of leading crossfunctional teams<li> <ul><p>LICO1 <p> <p>For positions requiring access to technical data Analog Devices Inc may have to obtain export licensing approval from the US Department of Commerce Bureau of Industry and Security andor the US Department of State Directorate of Defense Trade Controls As such applicants for this position except US Citizens US Permanent Residents and protected individuals as defined by 8 USC 1324ba3 may have to go through an export licensing review process <p> <p>Analog Devices is an equal opportunity employer We foster a culture where everyone has an opportunity to succeed regardless of their race color religion age ancestry national origin social or ethnic origin sex sexual orientation gender gender identity gender expression marital status pregnancy parental status disability medical condition genetic information military or veteran status union membership and political affiliation or any other legally protected group <p> <p>EEO is the Law Notice of Applicant Rights Under the Law <p> <p>Job Req Type Experienced <p> <p>Required Travel Yes 10 of the time <p> <p>Shift Type 1st ShiftDays<p>
Project Manager - SAP Implementation
Company: Alcami Corporation
Location: Wilmington, NC
Posted Mar 10, 2024
The job posting is for a SAP Implementation Project Manager to lead the implementation of SAP S/4HANA across the organization. The ideal candidate has experience in SAP implementation, project management, and leadership. The role requires strong communication, presentation, and executive reporting skills, as well as the ability to manage a team and drive a project to meet timeline milestones and go-live dates.
Design Director
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p><b><strong>Who We Are<strong><b><br ><p><p>WillowTree a TELUS International Company partners with the worlds leading brands to help them tackle their thorniest challenges be it launching new digital products delivering personalized marketing at scale or harnessing the power of data and AI to transform their business These missioncritical initiatives arent solved by a single discipline Great digital is a team game it requires seamlessly combining strategy engineering design data science marketing and more Other firms have bolted on these capabilities as digital natives weve built them into our teams from Day 1 The result Top and bottom lines that grow alongside our clients capabilities <span>Check out how we have impacted our clients digital portfolios over the years<span><p> <p>In January 2023 WillowTree was acquired by TELUS International Symbol TIXT The combined company brings an unparalleled ability to deliver seamless trusted digitallyenabled experiences across any channel a customer might choose be it mobile apps websites voice skills chatbots email service agents or associates<p> <p><b>Location and Flexibility<b> <p><p>The <strong>Design Director<strong> role will be an integral part of WillowTrees hiring success To help retain our deep culture of collaboration both among ourselves and our stakeholders this role will maintain an inoffice presence in a hybrid capacity Tuesdays Wednesdays Thursdays at either our Boston MA Charlottesville VA Columbus OH or Durham NC office<p> <p><b> <b><b><strong>The Opportunity<strong><b> <p><p>As a <strong>Design Director<strong><strong> <strong>at WillowTree youll mentor inspire and grow individual product teams across our product consulting business of 100 designers researchers and strategists This is a unique opportunity to lead and directly influence creative direction without becoming removed from the design work itself This role requires some travel to clients and other offices<p> <p><br ><b><strong>Responsibilities<strong><b> <p><ul><li>Youll take early ideas and set the tone for projects by designing seamless experiences<li> <li>Provide meaningful guidance on everything from client communication to the pixelperfect details<li> <li>Help designers push out of their comfort zone to create the best work of their careers<li> <li>Use your strategic thought process to get clients excited about WillowTrees capabilities<li> <li>Collaborate and build relationships with crossdisciplinary teams such as engineering content and project management to orchestrate a smooth experience for our clients and teams<li> <li>Define conceptual and visual direction for wellknown brands<li> <li>Validating your design decisions through firsthand research user feedback quantitative insights and evolving best practices<li> <li>Build relationships with clients and navigate your team through challenges that may interfere with executing the best product possible<li> <li>Present and articulate design decisions to clients throughout all phases of the process<li> <li>80 your time will be spent working with your project team on missioncritical projects with Fortune 500 clients<li> <li>20 of your time will be spent managing individual contributors<li> <li>Youll manage ~35 direct reports<li> <ul><p><b><strong>Qualifications<strong><b> <p><ul><li>10+ years in the design industry<li> <li>You have been a longterm mentor or manager to other designers<li> <li>Youre comfortable delivering growth feedback to teammates<li> <li>Youve shipped products that impact thousands or more users and most recently youve been leading design teams<li> <li>Solid understanding of the product development process from problem definition to implementation<li> <li>You have strong opinions about visual and user experience design while remaining flexible to new or differing perspectives<li> <li>A portfolio that demonstrates an understanding of user and business needs creative approaches to problemsolving and a mastery of visual design<li> <li>Youre still able to roll up your sleeves and push pixels when needed<li> <li>Experience presenting complex ideas to clients and team members in a compelling and energetic way<li> <li>You love working with clients and they love working with you Youre empathetic to their needs and can bring solutions if problems arise<li> <li>You think Yes as you read our core values and design goals and are committed to maintaining and positively influencing our design culture<li> <li>Youre a tech enthusiast You love living in a world where tech and design meet<li> <ul><p><b><strong>Why WillowTree<strong><b> <p><p><span>We offer a place to be yourself<span><p> <p><br ><p><p><span>Our differences both visible and invisible benefit our teams our communities and the products we craft Thats why WillowTree strives to build a team with diverse backgrounds skills and perspectives <span><strong>Youll work hard here however well balance that with a culture that supports your growth and cares<strong><span> about your wellbeing Were committed to creating an environment of inclusion a place where every Tree can thrive<span><p> <p><br ><p><p><span>We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits<span><p> <p><br ><p><p><em><span>WillowTree upholds our core values in every aspect of our work We promote safe and inclusive work environments and maintain a drugfree workplace We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws Diverse teams build better products We acknowledge that the tech industry especially lacks opportunity for those who are of nontraditional backgrounds and in underrepresented groups In order to create the best products for everyone we know that its important for our team to reflect the diversity of our users and we are committed to being the change we want to see<span><em><p> <p><br ><p>
VP, Business Development - Data & AI
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p><b><strong>Who We Are<strong><b> <p><p><span>WillowTree a TELUS International Company partners with the worlds leading brands to help them tackle their thorniest challenges be it launching new digital products delivering personalized marketing at scale or harnessing the power of data and AI to transform their business These missioncritical initiatives arent solved by a single discipline Great digital is a team game it requires seamlessly combining strategy engineering design data science marketing and more Other firms have bolted on these capabilities as digital natives weve built them into our teams from Day 1 The result Top and bottom lines that grow alongside our clients capabilities <span><span>Check out how we have impacted our clients digital portfolios over the years<span><span><span><p> <p><span>In January 2023 WillowTree was acquired by TELUS International Symbol TIXT The combined company brings an unparalleled ability to deliver seamless trusted digitallyenabled experiences across any channel a customer might choose be it mobile apps websites voice skills chatbots email service agents or associates<span><p> <p><b><strong>Location and Flexibility<strong><b><br ><p><p>This role will have the option to be in a <strong>Work From Near Hybrid<strong> capacity based out of one of our offices OR in a <strong>Work From Anywhere Remote<strong> capacity with travel to clients and WillowTree offices expected <p> <p><b><strong>The Opportunity <strong><b> <p><p><span>The <span><strong>VP Business Development <strong><span>role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts This role will largely focus on our Data and AI vertical The VP will ensure that all aspects of account work from strategic development to execution are exceeding client expectations While working with Business Development and Marketing leadership on a combination of product brand market and sales strategies the VP will coordinate new leads field new business opportunities and win new business<span><p> <p><span>WillowTrees Business Development team encompasses a range of skilled professionals that drive innovation and growth on the front lines of client engagement As a team we rally around three distinct areas in the client journey map Prospecting Pursuit and Expansion A few responsibilities across our team include identifying new relationships and opportunities nurturing ongoing relationships with client partners contracting agreements writing proposals pitching our services to prospective clients and more<span><p> <p><b><strong>Responsibilities <strong><b> <p><ul><li><span>Identify target accounts to optimize services and communicate WillowTrees capabilities to clients<span><li> <li><span>Competently articulate product features to successfully implement technology solutions<span><li> <li><span>Youll collaborate with our Solutions Architects and Product teams to craft executivelevel proposals pitches and SOWs for prospective and existing clients<span><li> <li><span>Cultivate and extend existing Clevel relationships with current clients<span><li> <li><span>Youll team up with our delivery leadership to respond to opportunities and teamsell through RFP responses or other types of sales cycles<span><li> <li><span>Advise WillowTrees internal teams on industry and vendor trends to remain wellpositioned to assist our clients<span><li> <ul><p><b><strong>Qualifications <strong><b> <p><ul><li><span>Deep experience in Data Engineering andor AI custom services sales engaging with F5000level client accounts<span><li> <li><span>Experience in netnew client logo acquisition OR crossselling within existing client accounts<span><li> <li><span>Extensive knowledge in AI Machine Learning Machine Learning Ops Data Engineering andor Data Science<br ><span><li> <li><span>Intellectual curiosity about the Data amp AI market and trends<span><li> <li><span>Ability to identify and characterize business issues while demonstrating a nose for value to discern what is important<span><li> <li><span>Maintains the capability to scope and plan underlying analyses that will yield critical answers to the questions at hand Understand the required data to complete the analysis and procure them accordingly Analyze data and translate findings into meaningful insights and recommendations<span><li> <li><span>Ability to communicate effectively and succinctly both verbally and on paper and across all levels of an organization The ideal candidate excels in client relationshipscommunication and possesses the executive presence to influence appropriate senior stakeholders<span><li> <ul><p><b><strong>Bonus Points <strong><b> <p><ul><li><span>Background in Data Engineering or Data Science<span><li> <li><span>Masters Degree in Business Administration<span><li> <ul><p><b><strong>Why WillowTree<strong><b> <p><p>We offer a place to be yourself<p> <p>Our differences both visible and invisible benefit our teams our communities and the products we craft Thats why WillowTree strives to build a team with diverse backgrounds skills and perspectives <strong>Youll work hard here however well balance that with a culture that<strong> <strong>supports your growth and cares <strong>about your wellbeing Were committed to creating an environment of inclusion a place where every Tree can thrive<p> <p>We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits<p> <p><em><span>WillowTree upholds our core values in every aspect of our work We promote safe and inclusive work environments and maintain a drugfree workplace We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws Diverse teams build better products We acknowledge that the tech industry especially lacks opportunity for those who are of nontraditional backgrounds and in underrepresented groups In order to create the best products for everyone we know that its important for our team to reflect the diversity of our users and we are committed to being the change we want to see<span><em><p>
Team Lead - Endpoint Engineering
Company: W. R. Berkley Corporation
Location: Wilmington, NC
Posted Mar 10, 2024
<p><strong>Company Details<strong> <p> <p>Berkley Technology Services BTS is the dynamic technology solution for W R Berkley Corporation a Fortune 500 Commercial Lines Insurance Company With key locations in Urbandale IA and Wilmington DE BTS provides innovative and customerfocused IT solutions to the majority of WRBCs 60+ operating units across the globe BTSs wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible <p> <p>Driven by a commitment to collaboration BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the Whats Next in our industry and beyond <p> <p>With a culture centered on innovation and entrepreneurial spirit BTS stands as a community of technology leaders with eyes toward the future leaders who truly care about growing not only their team members but themselves and take pride in their employees who shine BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles youd never known existed Come join us as we push forward into the future of industry leading technological solutions <p> <p>Berkley Technology Services Right Team Right Technology Simple and Secure <p> <p><strong>Responsibilities<strong> <p> <p>The <strong>Team Lead Endpoint Engineering<strong> will provide leadership and direction in a fast faced environment while leading the BTS Endpoint Engineering team Develop standards and training for staff to provide quality and timely service to the business Manage and support various endpoint service offerings to the companies Utilize vendor services along with internal resources to service and support a distributed network for company desktops Contribute to the modernization of endpoint technology to ensure Berkley operating units success <p> <ul><li>Manage and direct the daily activities of the Endpoint Engineering staff including both internal and external service providers <li> <li>Assignment and daily prioritization of incidents reported to the Service Desk ensure all requests are handled promptly and effectively such that agreed service levels are met<li> <li>Regularly monitors incidents status and speed of resolution of enquiries and problems is proactive in devising improvements and recommending changes to systems products or services <li> <li>Produce metrics to ensure a high level of customer satisfaction <li> <li>Resolve technical issues across technical areas relating to the extension of endpoint technology throughout the Company <li> <li>Manage endpoint projects supporting major systems initiatives within Production Management <li> <li>Monitormanage desktop physicalvirtual and computing activities lifecycle deployment disaster recovery and maintenance throughout the Company <li> <li>Address and resolve chronic endpoint issues <li> <li>Manage outsourced vendor agreements employeecontractor selection assignmentscheduling performance evaluations career plans skills assessment goal setting and training plans <li> <li>Ensures that the inventory of components to be supported is complete current and up to date with lifecycle practices <li> <li>Demonstrates commitment and ingenuity in expert application of available facilities to nonstandard situations investigating complex situations diagnosing underlying causes of difficulties and devising solutions or workarounds to ensure that the effect on operations is minimized <li> <li>For all requests that cannot be directly resolved provides an effective interface at the highest level between users and service providers ensures that priority setting and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved <li> <li>Evaluates potential solutions and implement in consultation with users demonstrates all features plans requirements installs including field modification and commissions desktop systems products and services and their upgrades agreed field modifications or workarounds<li> <li>Be able to represent the team as required with the ability to travel domestically<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>57 years of experience in the information technology field with experience as a service delivery lead<li> <li>Strong background in IT service delivery with a proven track record of ability to meet business requirements<li> <li>Bachelors degree in computer science or a related field or a combination of education and equivalent experience <li> <li>Technical certifications in related fields are a plus<li> <li>Strong background of the desktop computing platform Physical and Virtual platforms<li> <li>Ability to support users remotely <li> <li>Proven background in developing centralized delivery of desktop upgrades patches and enhancements through automated packaging and other delivery methods <li> <li>Experience in implementing technology lifecycles and refresh processes <li> <li>Proven people management skills with a track record of leading a team <li> <li>Experience and commitment to customer service delivery and service level agreements <li> <li>Demonstrated experience in effectively communicating with a broad base of technical and nontechnical constituents including project teams and multiple management layers <li> <li>Outstanding interpersonal and teamwork skills <li> <li>Strong customer orientation and excellent negotiation skills <li> <li>Ability to foster teamwork<li> <li>Demonstrated knowledge in the implementation and best practices approach of ITIL <li> <ul><p><strong>Behavioral Attributes<strong> <p> <ul><li>Confronting Employee Issues<li> <li>Development Oriented<li> <li>Evaluating and Selecting Talent<li> <li>Operational Effectiveness<li> <li>Team Builder<li> <ul><p>The Company is an equal employment opportunity employer<p>
Enterprise Account Executive
Company: Relay
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p><br ><p><p><span>Relay a Raleighbased tech startup is looking to change the way we communicate Were on a mission that matters <span><p> <p><span>Frontline workers are the lifeblood of our economy and were building the platform that makes them better faster and safer than ever before<span><p> <p><span>Were hiring for an Enterprise Account Executive to join our Sales team in a strategic capacity Were looking for a hardworking driven individual with superb energy passion and initiative for new business acquisition The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy specifically within an assigned territoryvertical Candidates with demonstrated success with strategic hospitality client acquisitions and Brand Ownership and Management relationships will be prioritized for this role<span><p> <p><span>Here at Relay weve designed built and launched an entirely new product category a simple rugged internetenabled smartdevice and all the software that runs it that is disrupting the handheld radio industry for B2B enterprise clients and nondesk workers hospitality healthcare education golf parks sports <span><p> <p><span>Weve achieved proven productmarket fit with a user experience that solves realworld customer pain and unlocks new capabilities and are expanding our Sales teams to support this growth<span><p> <p><span>We embrace change and innovation not only in our technology but also in our sales gotomarket strategy Leadership is committed to inspiring and enabling success for everyone on the team with our customers at the heart and center of what we do <span><p> <p><span>We not only equip you to be successful and close deals but we want your feedback and input on how we can iterate and optimize As a crucial part of the Sales team you will have access to a lucrative market with a product that has gained enormous traction in the marketplace<span><p> <p><span>This role will be based in Raleigh North Carolina and we work in a hybrid model We anticipate 3040 travel for this hire<span><p> <p><b><strong>Responsibilities and impact<strong><b> <p><ul><li><span>Proactively prospect identify qualify and develop a sales pipeline <span><li> <li><span>Close business to meet and exceed monthly quarterly and annual bookings objectives<span><li> <li><span>Build strong and effective relationships resulting in growth opportunities<span><li> <ul><p><b><strong>Requirements<strong><b> <p><ul><li><span>5+ years field experience of quotacarrying experience in a fastpaced and competitive market with a focus on new business development<span><li> <li><span>Demonstrated ability to articulate the business value of enterprise technology<span><li> <li><span>A track record of overachievement and hitting sales targets<span><li> <li><span>Skilled in building business champions and running a complex sales process<span><li> <li><span>In depth understanding of the hospitality industry hospitality pain points and technology and SaaS product experience<span><li> <li><span>Familiarity in sectors including senior living healthcare industrial food service and logisticswarehousing is a plus<span><li> <li><span>Candidates with demonstrated success with strategic hospitality client acquisitions and Brand Ownership and Management relationships are prioritized for this role<span><li> <li><span>Driven and competitive Possess a strong desire to be successful<span><li> <li><span>Skilled in managing time and resources sound approach to qualifying opportunities<span><li> <li><span>The aptitude to learn quickly and establish credibility High EQ and selfawareness<span><li> <ul><p><strong>About us company culture amp perks<strong><p> <p><span>We have a culture where we empower our Relayers to do the best work in their lives We call this idea BWIML best work in my life<span><span><br ><span><p> <p><span>Its truly amazing what happy engaged team members can achieve Our ever evolving list of<span><strong> benefits <strong><span>means youll be able to achieve worklife balance stay healthy perform impactful work grow in your role look after yourselfyour family and invest in your future At Relay we offer<span><p> <ul><li><span>100 Paid Insurance Health Dental Vision LongShort Term Disability and Life Insurance benefits for you and those who depend on you<span><li> <li><span>Generous Paid Time Off<span><li> <li><span>401K Savings Plan + Company Match<span><li> <li><span>Baby Cash Reward + Paid Parental Leave<span><li> <li><span>Annual credit towards items that promote productivity andor wellness This includes smartphones fitness trackers gymfitness memberships remote office and workout equipment and more<span><li> <li><span>Free Snacks and Fun Times<span><li> <li><span>Latest tech standing desks and all the accessories and software you need to succeed in your role<span><li> <ul>
Senior Administrative Assistant / Office Manager
Company: Brightseed
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p><b>ABOUT BRIGHTSEED<b><p> <p>Brightseed is a pioneer in biosciences and artificial intelligence AI that illuminates nature to restore human health Brightseeds proprietary AI Forager® accelerates bioactive discovery biological validation and ingredient formulation from years to months rapidly revealing new connections between nature and humanity Through Forager® and clinical evaluation Brightseed partners with organizations across the consumer health continuum to offer insight into the world of bioactives and health solutions Brightseed produces branded proprietary clinically proven bioactives that are sold to leading dietary supplement food amp beverage CPG specialty nutrition and medical food companies for incorporation into health beneficial consumer products Visit wwwbrightseedbiocom to learn more<p> <p><br ><p> <p><b>ABOUT BIOACTIVES<b><p> <p>Bioactives are small molecule compounds produced by plants fungi and microbes that are essential for their survival Bioactives also benefit the health of humans they are the enlivening caffeine in tea the powerful antioxidant lycopene in tomatoes or curcumin in turmeric and they are the active ingredients in medicines like Taxol aspirin and Metformin Science has long known that bioactives are critical to human health yet the vast majority remain unknown and uncharted often referred to as the dark matter of nutrition Brightseeds AI Forager® discovers bioactives in nature and maps them to human health outcomes at a rate and accuracy that was previously impossible<p> <p><br ><p> <p><b><span>ABOUT THE ROLE<span><b><p> <p>We are currently looking for a creative and resourceful Senior Administrative Assistant 60 Office Manager 40 to be the supportive force that empowers our North Carolina executive team and proactively manages our fast paced and continuously evolving office environment Your primary Administrative Assistant focus will be supporting our COO with some time balanced between two additional CSuiteSVPs We are excited about building a company together identifying ways to make the work more efficient and organized for the executive and operations team You are passionate about coordinating office operations managing projects meetings calendars travel and personal affairs You have a track record of being a proactive problem solver with exceptional communication skills and a meticulous attention to detail You are a service oriented team member who is enthusiastic about helping wherever needed and is always looking out for the health and happiness of our entire team and office environment This role will report to our Manager of Business Operations based in our RTP office<p> <p><b>ADMINISTRATIVE IMPACT<b> <p><ul><li>Coordinate complex scheduling and extensive calendar management as well as management of content and flow of information to our exec team<li> <li>Coordinate with internal and external stakeholders to ensure efficient use of executive time<li> <li>Coordinate all travel open to traveling with the exec team as needed<li> <li>Coordinate meetings on and off site and liaise with various business partners advisors and our Board<li> <li>Process monthly expense reports for COO and RTP leadership<li> <li>Need for flexibility if occasionally help is needed with personal assistant type support for our COO May include managing appointments owning the family calendar event planning arranging travel with detailed itineraries purchasing tickets gifts and running an occasional workday errand<li> <ul><p><b>OFFICE MANAGEMENT IMPACT<b> <p><ul><li>Oversee general office operations for our growing North Carolina based team<li> <li>Serve as the point of contact to maintain connection between our South San Francisco and RTP teams for consistent culture and office environments <li> <li>Maintain inventory of kitchen and administrative supplies and ensure a clean and secure office space<li> <li>Initiate requests and maintenance tickets to the onsite property management team as well as our internal depts to ensure a safe and efficient office environment <li> <li>Plan and execute company events to include booking venues ordering catering and managing guest lists for happy hours team building and recognition activities annual meetings and lunch and learn sessions<li> <li>Serve as the first point of contact for all visitors and stakeholders and coordinate any local visits or exposcareer fairs <li> <li>Partner with the People Team to prepare for all new hires<li> <li>Manage daily inbound and outbound packages and check mail<li> <ul><p><b>EXPERIENCE YOU WILL NEED<b> <p><ul><li>4+ years of admin experience in a fast paced scaling company<li> <li>Proven experience supporting senior level leadership<li> <li>Bachelors degree is highly preferred<li> <li>Advanced organizational and time management skills with great written and oral communication using business knowledge to make effective decisions and solve problems<li> <li>Intermediate level skills with MS Office suite PowerPoint required and Google Apps<li> <li>Worldclass level of work ethic tenacity and ambition who demonstrates an evenkeel ability to stay calm and flexible under pressure<li> <li>Maintain professionalism and confidentiality with all materials and exercise discretion<li> <li>Passion for excellent service learning new skillsconcepts<li> <li>Work autonomously with minimal supervision on multiple projects in a fastpaced environment performing all administrative duties and interacting with our entire team <li> <li>Ability to read and write basic Spanish a plus but not required<li> <ul><p><b>PHYSICAL REQUIREMENTS<b> <p><ul><li>Prolonged periods of sitting at a desk and working on a computer<li> <li>Must be able to lift up to 15 pounds at time<li> <ul><p> <p><p><b>THE BENEFITS YOULL ENJOY<b><p> <p>As a lab based company where in person collaboration is key to drive innovation we encourage all team members to be in our office most days each week However we appreciate and honor the need and desire for flexibility and have implemented a hybrid working model We have a fully stocked healthy kitchen a gym onsite plenty of free parking weekly team events and a stateoftheart lab and office <p> <p><br ><p> <p>We offer a competitive total rewards package with teamfirst benefits programs for fulltime employees including medical dental and vision coverage unlimited paid time off life insurance employee assistance programs 401k plan a mental health platform employee discounts payroll credits for cell phone and commuter costs and a paid parental leave program<p> <p><br ><p> <p><b>JOIN US AND BE YOU<b><p> <p>We are committed to making transformative discoveries with a teamfirst mentality Successful team members are truthseeking and trusting with the tenacity required to trailblaze in uncharted territory We are a collaborative team that actively seeks input and values differing perspectives And we produce tangible results holding ourselves accountable in the process <p> <p><br ><p> <p>We are also committed to cultivating and preserving a culture of connectedness and inclusion We grow and learn together respecting professional and personal experiences areas of expertise and types of self expression <p> <p><br ><p> <p>In recruiting for our team we welcome the unique contributions that each one of us brings in terms of education opinions culture color ethnicity race sex gender identity and expression nation of origin age languages spoken veterans status religion different abilities sexual orientation and beliefs<p> <p><br ><p> <p>Brightseed requires all employees to be fully vaccinated against COVID19 as a condition of employment subject to accommodation If hired we will require you to provide proof of vaccination<p> <p><p>
VP, Business Development - Consumer
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p><b><strong>Who We Are<strong><b> <p><p><span>WillowTree a TELUS International Company partners with the worlds leading brands to help them tackle their thorniest challenges be it launching new digital products delivering personalized marketing at scale or harnessing the power of data and AI to transform their business These missioncritical initiatives arent solved by a single discipline Great digital is a team game it requires seamlessly combining strategy engineering design data science marketing and more Other firms have bolted on these capabilities as digital natives weve built them into our teams from Day 1 The result Top and bottom lines that grow alongside our clients capabilities <span><span>Check out how we have impacted our clients digital portfolios over the years<span><span><span><p> <p><span>In January 2023 WillowTree was acquired by TELUS International Symbol TIXT The combined company brings an unparalleled ability to deliver seamless trusted digitallyenabled experiences across any channel a customer might choose be it mobile apps websites voice skills chatbots email service agents or associates<span><p> <p><b><strong>Location and Flexibility<strong><b><br ><p><p>This role will have the option to be in a <strong>Work From Near Hybrid<strong> capacity based out of one of our offices OR in a <strong>Work From Anywhere Remote<strong> capacity with travel to clients and WillowTree offices expected <p> <p><b><strong>The Opportunity <strong><b> <p><p><span>The <span><strong>VP Business Development <strong><span>role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts This role will largely focus on our Consumer vertical inclusive of CPG Travel Hospitality Retail QSR etc The VP will ensure that all aspects of account work from strategic development to execution exceed client expectations While working with Business Development and Marketing leadership on a combination of product brand market and sales strategies the VP will coordinate new leads field new business opportunities and win new business<span><p> <p><span>WillowTrees Business Development team encompasses a range of skilled professionals that drive innovation and growth on the front lines of client engagement As a team we rally around three distinct areas in the client journey map Prospecting Pursuit and Expansion A few responsibilities across our team include identifying new relationships and opportunities nurturing ongoing relationships with client partners contracting agreements writing proposals pitching our services to prospective clients and more<span><p> <p><b><strong>Responsibilities <strong><b> <p><ul><li><span>Identify target accounts to optimize services and communicate WillowTrees capabilities to clients<span><li> <li><span>Competently articulate product features to successfully implement technology solutions<span><li> <li><span>Youll collaborate with our Solutions Architects and Product teams to craft executivelevel proposals pitches and SOWs for prospective and existing clients<span><li> <li><span>Cultivate and extend existing Clevel relationships with current clients<span><li> <li><span>Youll team up with our delivery leadership to respond to opportunities and teamsell through RFP responses or other types of sales cycles<span><li> <li><span>Advise WillowTrees internal teams on industry and vendor trends to remain wellpositioned to assist our clients<span><li> <li><span>You must have the ability to travel up to 25 for client visits pitches and conferences if based in one of our office locations A higher percentage ~40 of travel will be expected for remote team members to maintain a frequent presence in our office locations <span><li> <ul><p><b><strong>Qualifications <strong><b> <p><ul><li>Deep experience in a digital product professional services agencyconsultancy engaged with F5000level client accounts<li> <li>Balance of both growth strategy project work as well as operational project responsibilities including digital transformation In addition the ideal candidate has had the opportunity to manage teams and multiple work streams<li> <li>Ability to identify and characterize business issues while demonstrating a nose for value to discern what is important<li> <li>Scope and plan underlying analyses that will yield critical answers to the questions at hand Understand the required data to complete the analysis and procure them accordingly Deliver timely zerodefect execution of analysis Leverage quantitative tools for the analytical heavy lifting Analyze data and translate findings into meaningful insights and recommendations<li> <li>Ability to communicate effectively and succinctly both verbally and on paper and across all levels of an organization The ideal candidate excels in client relationshipscommunication and possesses the executive presence to influence appropriate senior stakeholders<li> <ul><p><b><strong>Bonus Points <strong><b> <p><ul><li><span>An engineering or computer science degreebackground<span><li> <li><span>Masters Degree in Business Administration<span><li> <ul><p><b><strong>Why WillowTree<strong><b> <p><p>We offer a place to be yourself<p> <p>Our differences both visible and invisible benefit our teams our communities and the products we craft Thats why WillowTree strives to build a team with diverse backgrounds skills and perspectives <strong>Youll work hard here however well balance that with a culture that<strong> <strong>supports your growth and cares <strong>about your wellbeing Were committed to creating an environment of inclusion a place where every Tree can thrive<p> <p>We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits<p> <p><em><span>WillowTree upholds our core values in every aspect of our work We promote safe and inclusive work environments and maintain a drugfree workplace We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws Diverse teams build better products We acknowledge that the tech industry especially lacks opportunity for those who are of nontraditional backgrounds and in underrepresented groups In order to create the best products for everyone we know that its important for our team to reflect the diversity of our users and we are committed to being the change we want to see<span><em><p>
Operations Lead
Company: Capgemini
Location: Charlotte, NC
Posted Mar 10, 2024
<p><strong> About Capgemini <strong> <p> <p>Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future It is a responsible and diverse organization of over 360000 team members in more than 50 countries With its strong 55year heritage and deep industry expertise Capgemini is trusted by its clients to address the entire breadth of their business needs from strategy and design to operations fueled by the fast evolving and innovative world of cloud data AI connectivity software digital engineering and platforms The Group reported in 2022 global revenues of €22 billion <p> <p>Get The Future You Want | wwwcapgeminicom <p> <p><strong> About Infrastructure Services <strong> <p> <p>The Cloud Infrastructure Services Global Business Line is Capgeminis consulting and infrastructure buildandrun provisioning offering and supports the groups cloudbased services As part of the integrated cloud offering from Capgemini Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies With EUR 15 billion annual revenue Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center helpdesk network support and service integration and service maintenance support Our other services also include infrastructure transformation serviceshelping clients consolidate and migrate entire workloads and data centers <p> <p>Visit us at wwwcapgeminicom People matter results count <p> <p>Applicants for employment in the US must have valid work authorization that does not now andor will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini <p> <p><strong>Job Title<strong> Operations Lead <p> <p><strong>Location<strong> Fort Mills SC <p> <p><strong>Travel<strong> 25 <p> <p><strong> Job Description <strong> <p> <p>The OL is accountable for delivering the run services towards a client or a specific set of clients <p> <p>Primary Duties <p> <p>Delivering run services according to SLA <p> <p>Achievement cost amp efficiency savings <p> <p><strong> Responsibilities <strong> Responsible and Accountable for delivering the RUN services to a client or group of clients Manages operational delivery in accordance to the SLA and in line with budget for given contract Provides proactively feedback on delivery issues and brings up where applicable to the SDM andor Service Line Management Proactively works on service improvement initiatives and Service Improvement Plans to improve service quality and implement cost reductions Proactively manages the daytoday delivery relationship with the clients operational representatives Is accountable for Transition to RUN sign off Is accountable for 3rdparty management on the SLA Responsible for identification of operational cost and efficiency savings Supports SDM in promoting new service propositions to improve or extend the services to client Has overall responsibility for quantifying the actual and forecasted costs for delivery by Operations Ensures that cost control for run activities is maintained for their accounts achieving any cost reduction targets that may exist for the account Maintains a supply plan in line with known or predicted demand changes from the Service Delivery Manager Monitors effectiveness of developed and agreed processes as well as performance indicators and statistics as part of service level management Ensures adherence to company and clientdefined standards and change control procedures making sure adequate controls are in place to detect adverse trends Ensure timely delivery and accuracy of regular monthly management reports and attends review meetings as applicable The OL has a firm working relation with the SDM who is accountable for the overall contractual compliance of all services and projects<p>