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Sales Operations Analyst

Company: Groupon

Location: Chicago, IL

Posted Mar 13, 2024

<p>Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be By enabling realtime mobile commerce across local businesses live events and travel destinations Groupon helps people find and discover experiencesbig and small new and familiarthat make for a full fun and rewarding life Groupon helps local businesses grow and strengthen customer relationshipsresulting in strong vibrant communities Even with thousands of employees spread across multiple continents we still maintain a culture that inspires innovation rewards risktaking and celebrates success <p> <p>The Sales Operations team is responsible for managing projects essential to the success of the sales organization This dynamic team is dedicated to improving overall processes current experiences and solving new challenges while supporting the sales teams to achieve financial and operational targets <p> <p>As the Sales Operations Analyst you will be responsible for creating insights and actions for the Local business supporting the North America market to better enable sales and management teams to drive revenue You will also be aware supporting internal and external stakeholders with the development of analytical tools and reports for better decision making The technical and analytical tools used in this role will be Teradata SQL Assistant Tableau and MS Excel <p> <p>Were a best of both worlds kind of company Were big enough to have resources and scale but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact Were curious fun a little intense and kind of obsessed with helping local businesses thrive Does that sound like a great way to grow your career Lets get into the details <p> <p><b>Youll spend time on the following<b> <p> <ul><li>Support and drive decision making through analytics working with Sales Ops project managers to analyze the efficiencies of new tools and processes and report on sales initiatives<li> <li>Develop and maintain standardized and centrally managed sales performance reports making use of advance datareporting tools and systems SQL excel<li> <li>Provide the ongoing support to sales teams to ensure the efficient adoption of reports and drive performance on various KPIs<li> <li>Provide analytical insight on sales performance to identify root causes and influence the direction of sales strategy and priorities<li> <li>Partner with crossfunctional teams to define develop and maintain financial and nonfinancial KPIs<li> <li>Proactively identify gaps and errors in data and reporting and work towards improving those areas<li> <li>Operationalize new rollouts and provide analytical support in detail to requests from countries<li> <ul><p><b>Were excited about you if you have<b> <p> <ul><li>12 years of work experience within an analyst role ideally in a sales driven environment<li> <li>Knowledge of SQL with strong analytical skills is preferred<li> <li>Advanced proficiency in Excel required including VBA<li> <li>Existing experience with Tableau andor other reporting design tools<li> <li>High attention to detail and strong organizational skills<li> <li>Selfmotivated team player who can succeed in a dynamic fastpaced work environment<li> <li>Hybrid role based in Chicago IL in office Tuesdays and Thursdays<li> <ul><p><b>Groupons purpose is to build strong communities through thriving small businesses <b>To learn more about the worlds largest local ecommerce marketplace click here You can also find out more about us in the latest Groupon news as well as learning about our DEI approach If all of this sounds like something thats a great fit for you then click apply and join us on a mission to become the ultimate destination for local experiences and services <p> <p><b>Beware of Recruitment Fraud <b>Groupon follows a meritbased recruitment process without charging job seekers any fees Weve noticed an increase in recruitment fraud including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money Be cautious of individuals falsely representing Groupons Talent Acquisition team with fake job offers If you encounter any suspicious job offers or interview calls demanding money recognize these as scams Groupon is not responsible for losses from such dealings For legitimate job openings always check our official careers website at grouponcareerscom<p>

SAP - EWM - Manager - Consulting - Location OPEN

Company: EY

Location: Chicago, IL

Posted Mar 12, 2024

<p>EY focuses on highethical standards and integrity among its employees and expects all candidates to demonstrate these qualities At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you And were counting on your unique voice and perspective to help EY become even better too Join us and build an exceptional experience for yourself and a better working world for all <p> <p>EY focuses on highethical standards and integrity among its employees and expects all candidates to demonstrate these qualities At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you And were counting on your unique voice and perspective to help EY become even better too Join us and build an exceptional experience for yourself and a better working world for all <p> <p>Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations This is rooted in EYs SAP service line capabilities Supply Chain FICO BPC Data amp Analytics Customer TechArch and SuccessFactors that are focused on helping clients improve performance and increase productivity <p> <p><b>The opportunity<b> <p> <p>EYs Agile Business Transformation enabled by SAP technology can help organizations address challenges in the digital era Our EY SAP collaborative approach focuses on more than technology alone We take a comprehensive businessfirst view to address strategy customer value user experiences processes technology and operational impacts in tandem Our SAP EWM professionals deliver strategic solutions to help clients transform their logistics operations improving cost efficiency quality and effectiveness <p> <p><b>Your key responsibilities<b> <p> <ul><li>Lead and deliver quality SAP projects or workstreams<li> <li>Participate in Explore phase design workshops<li> <li>Perform configuration of SAP EWM and other related SAP modules<li> <li>Design custom RICEF solutions and document functional specifications<li> <li>Perform testing of solutions<li> <li>Support development and delivery of training materials<li> <li>Provide onsite hypercare support to client warehouse users<li> <li>Demonstrate indepth technical capabilities and possess strong business acumen<li> <li>Demonstrate ability to assimilate to new knowledge <li> <li>Consistently deliver quality client services Monitor progress manage risk and ensure key stakeholders are kept informed about progress and expected outcomes<li> <li>Establish relationships with client personnel at appropriate levels <li> <ul><p><b>Skills and attributes for success<b> <p> <p>On your typical engagement you will work with the key stakeholders to understand their needs and advise on SAP system capabilities You will initiate the requirement gathering architect solutions blueprinting testing complete the workflow and documentation as well as the functional design of the solution Youll serve as a liaison between stakeholders and technical team translating needs into efficient business solutions and executing the configuration andor integration with SAP and nonSAP systems <p> <p><b>To qualify for the role you must have<b> <p> <ul><li>A bachelors degree and at least 5 years of related work experience<li> <li>At least 3 years of experience working with SAP EWM<li> <li>Strong written and verbal communication presentation client service and technical writing skills<li> <li>Ability and comfort level researching client inquiries and emerging issues including regulations industry practices and new technologies <li> <li>Experience managing an SAP project or workstream and projectbased team members<li> <li>A flexibility and willingness to travel to meet client needs travel is estimated at 4060<li> <ul><p><b>Ideally youll also have<b> <p> <ul><li>Prior consulting industry experience or deep functional experience <li> <li>SAP Certifications <li> <li>Experience with at least two full lifecycle implementations of SAP EWM<li> <li>Experience performing handson SAP system configuration<li> <li>Experience designing custom RICEF solutions and writing functional specifications<li> <li>Experience writing and executing test scripts<li> <li>Experience writing and delivering training materials for end users<li> <li>Knowledge and understanding of warehouse operations for distribution andor manufacturing facility operations<li> <ul><p><b>What we look for<b> <p> <p>On our team we are looking for someone who is adept with the functional business skills along with indepth SAP technical capabilities Knowledge of leading practices benchmarking peer company environments and prior consulting experience relevant to SAP EWM and a functional role <p> <p>FY24SAP <p> <p><b>What we offer<b> <p> <p>We offer a comprehensive compensation and benefits package where youll be rewarded based on your performance and recognized for the value you bring to the business The salary range for this job in most geographic locations in the US is $128400 to $235400 The salary range for New York City Metro Area Washington State and California excluding Sacramento is $154100 to $267500 Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education experience knowledge skills and geography In addition our Total Rewards package includes medical and dental coverage pension and 401k plans and a wide range of paid time off options Under our flexible vacation policy youll decide how much vacation time you need based on your own personal circumstances Youll also be granted time off for designated EY Paid Holidays WinterSummer breaks PersonalFamily Care and other leaves of absence when needed to support your physical financial and emotional wellbeing <p> <ul><li><b>Continuous learning<b> Youll develop the mindset and skills to navigate whatever comes next<li> <li><b>Success as defined by you<b> Well provide the tools and flexibility so you can make a meaningful impact your way<li> <li><b>Transformative leadership<b> Well give you the insights coaching and confidence to be the leader the world needs<li> <li><b>Diverse and inclusive culture<b> Youll be embraced for who you are and empowered to use your voice to help others find theirs<li> <ul><p><b>If you can demonstrate that you meet the criteria above please contact us as soon as possible<b> <p> <p><b>The exceptional EY experience Its yours to build<b> <p> <p><b>EY | Building a better working world<b> <p> <p>EY exists to build a better working world helping to create longterm value for clients people and society and build trust in the capital markets <p> <p>Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate <p> <p>Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today <p> <p>EY is an equal opportunity affirmative action employer providing equal employment opportunities to applicants and employees without regard to race color religion age sex sexual orientation gender identityexpression pregnancy genetic information national origin protected veteran status disability status or any other legally protected basis including arrest and conviction records in accordance with applicable law <p> <p>EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please call 1800EYHELP3 type Option 2 HRrelated inquiries and then type Option 1 HR Shared Services Center which will route you to EYs Talent Shared Services Team or email SSC Customer Support at ssccustomersupporteycom<p>

Senior Associate-IC Administration

Company: Bank of Montreal

Location: Chicago, IL

Posted Mar 12, 2024

<p>Application Deadline <p> <p>03282024 <p> <p>Address <p> <p>200 W Adams Street <p> <p>Job Family Group <p> <p>Business Management <p> <p>Performs a variety of administrative and clerical tasks financial and human resources administration and provides professional support to one or more Managers and their direct reports The role provides general offices services ensuring all administrative and operational processes and control standards are followed while seeking to determine develop and participate in implementation of improvement opportunities contributing to the effective and efficient operation of the business group <p> <ul><li>Supports the execution of strategic initiatives includes tracking metrics and milestones<li> <li>Builds effective relationships with internalexternal stakeholders<li> <li>Analyzes data and information to provide insights and recommendations<li> <li>Leads the planning coordinating and implementing department events<li> <li>Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group<li> <li>Coordinates and monitors budgets and reporting on results vs budget<li> <li>Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities<li> <li>Manages and monitors calendars and upcoming events Dispatches meeting invitations books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation Supports the coordination and implementation of department events<li> <li>Develops and maintains a filing system ensures business and operational reports forms and other documentation paper or electronic are readily available<li> <li>Supports the development of tailored messaging which may include writing editing and distributing communications eg correspondence presentations policies amp procedures<li> <li>Dispatches outgoing communications Answers central phone line responding to and resolvingescalating inquiries<li> <li>Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements<li> <li>Prepares and logs departmental expense claims and reports Tracks expenses to ensure they stay within budget<li> <li>Makes travel arrangements booking flighthotel reservations as needed<li> <li>Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming outgoing staff and contractors relocations office planning and new furniture requirements while ensuring minimal interruptions to business operations<li> <li>Maintains supplies inventory by checking stock to determine inventory level anticipating needed supplies placing and expediting orders for supplies verifying receipt of supplies<li> <li>Ensures all vacation and absence scheduling is documented takes into account critical business needs follows guidelines and is managed consistently across employees in the group identifies scheduling conflicts for resolution<li> <li>Coordinates training requirements for staff research booking cancellations confirmations etc<li> <li>Collaborates with internal and external stakeholders in order to deliver on business objectives<li> <li>Organizes work information to ensure accuracy and completeness<li> <li>Completes complex amp diverse tasks within given ruleslimits and may include handling escalations from other employees<li> <li>Analyzes issues and determines next steps<li> <li>Broader work or accountabilities may be assigned as needed<li> <ul><p><b>Qualifications<b> <p> <ul><li>Typically between 35 years of experience in an administrativeprofessional support function and postsecondary degree in related field of study desirable<li> <li>Specialized Technical knowledge <ul><li>Microsoft Suite Excel Word PowerPoint<li> <li>Clarity<li> <li>MS Teams<li> <ul><li> <ul><ul><li>Perform data analysis using Excel<li> <li>Enterprise level experience preferred<li> <li>Attend weekly staff meetings<li> <ul><ul><li>Verbal amp written communication skills Good<li> <li>Organization skills Good<li> <li>Collaboration amp team skills Good<li> <li>Analytical and problem solving skills Good<li> <ul><p><b>Compensation and Benefits<b> <p> <p>$4171500 $6700000 <p> <p><b>Pay Type <b> <p> <p>Salaried <p> <p>The above represents BMO Financial Groups pay range and type <p> <p>Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure Salaries for parttime roles will be prorated based on number of hours regularly worked For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position <p> <p>BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performancebased incentives discretionary bonuses as well as other perks and rewards BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans To view more details of our benefits please visit httpsjobsbmocomglobalenTotalRewards <p> <p><b>Were here to help<b> <p> <p>At BMO we are driven by a shared Purpose Boldly Grow the Good in business and life It calls on us to create lasting positive change for our customers our communities and our people By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world <p> <p>As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact We strive to help you make an impact from day one for yourself and our customers Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs From indepth training and coaching to manager support and networkbuilding opportunities well help you gain valuable experience and broaden your skillset <p> <p>To find out more visit us at httpjobsbmocomusen <p> <p>BMO is committed to an inclusive equitable and accessible workplace By learning from each others differences we gain strength through our people and our perspectives BMO is an equal opportunityaffirmative action employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law Accommodations are available on request for candidates taking part in all aspects of the selection process To request accommodation please contact your recruiter <p> <p>Note to Recruiters BMO does not accept unsolicited resumes from any source other than directly from a candidate Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes<p>

Database Engineer

Company: Kaufman Hall

Location: Chicago, IL

Posted Mar 13, 2024

<p><strong>Database Engineer<strong><br ><strong>The Organization<strong><br >We help societys foundational institutionshealthcare and higher educationto achieve their full potential in service to othersWe are our clients trusted partners in everchanging times For more than 30 years Kaufman Hall has provided independent objective insights grounded in sound data and analysis to help clients fulfill their missions achieve their goals and tackle their toughest problems<br >Kaufman Hall provides worldclass management consulting in strategic financial planning a concept we created performance improvement partnerships mergers and acquisitions and treasury and capital markets Kaufman Halls consulting is supported by a deep foundation of benchmarking and software tools<br >At Kaufman Hall we believe that sustained success is never an accident It is the result of sound decision making based on datadriven analysis and disciplined thinking and guided by the fundamental principles of corporate finance<br ><strong>The Position<strong><br >Kaufman Hall amp Associates LLC is seeking a Database Engineer for our Claro HealthcarePerformance Improvement practice You will take shared ownership over the database architecture supporting the analysis of large complex data sets for Clinical Documentation Improvement initiatives within healthcare systems across the country The technology you develop will support our client service team and our healthcare clients ranging from large academic medical centers to integrated health systems to small community hospitals The primary function of this role will be working within our application development process to develop databases and database code with a focus on stored procedures to facilitate our analytic models You will also contribute to the ETL automation processes for our clients You will work crossfunctionally with others on the application development team and others within the broader business<br >Our standards of professionalism are rigorous You will be expected to work both independently and as part of a team The ideal candidate will have impeccable people skills and be able to gracefully navigate complex environments with multiple stakeholders You will also be expected to exhibit sound judgment while solving problems prioritizing and demonstrating attention to detail in your work and being flexible when new information is introduced We are looking for professionals who are dedicated to producing high quality work product work well in a collaborative environment and are committed to their work The successful candidate will be ambitious and selfdirected with a passion for database engineering We provide worldclass solutions for complex business problems faced by the worlds most respected hospitals and health systems<br >We offer a series of products and services within the healthcare industry targeted to help healthcare organizations improve performance Our products help improve operational and billing processes driving incremental financial improvement and ultimately help improve outcomes for our clients This individual would have significant prior Microsoft SQL Server database experience working with large complex datasets database design data modeling developing SQL queries stored procedures automation database code tuning and performance optimization and ETL processes This individual will <p><ul><li>Function as a database engineer supporting multiple database solutions and developing database code for these solutions<li> <li>Work closely with others on the Tech Team to develop bestinclass data management solutions<li> <li>Work with the team to designbuild modern secure and performant ETL processes for client data<li> <li>Revise existing systems and code to maintain effective data handling conversion inputoutput requirements and storage<li> <li>Work within an Agile development environment and participate in all aspects of our software development life cycle SDLC<li> <li>Become a subject matter expert regarding our software applications their database structures and their application in solving complex business problems for our clients<li> <li>Work with the data and infrastructure team to design and build out an Azure SQL Managed Instance MI data warehouse and associated data models<li> <li>Become a SME and help the broader team make decisions on data model structure and outputs<li> <li>Communicate effectively with nontechnical team members leadership and business contacts and promote a strong sense of teamwork<li> <li>In addition you will be asked to bring creativity to this role as we continue to refine our offerings and continually seek to improve our current data model and output<li> <ul><p><strong>Qualifications<strong><br >The ideal candidate will possess <p><ul><li>Minimum of 2 years of experience with Microsoft SQL Server Azure and SSIS<li> <li>Demonstrated ability to design create and manipulate complex databases with both transactional and analytical database systems<li> <li>Experience with data automation processes and ETL automation tools<li> <li>Experience with database design and development in a full stack environment<li> <li>Experience with database design with wellhoned SQL skills the ability to create relational data models create and adjust complex views and stored procedures tune database performance and perform quality control testing using SQL<li> <li>Experience writing stored procedures<li> <li>Experience in performance tuning of queries using SQL Profiler evaluating execution plans and other methods Experience with Azure App Insights is a plus<li> <li>Experience with Microsoft Azure DevOps and Redgate<li> <li>Familiarity with Agile development models<li> <li>Experience working with data visualization tools is a plus Tableau preferred<li> <li>Ability to build and maintain effective and positive relationships with team members<li> <li>Excellent conceptual and analytical skills organizational skills critical thinking written and verbal communication skills<li> <li>Excellent selflearner with high aptitude to acquire and learn new skills<li> <li>Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kaufman Hall ie H1B visa F1 visa OPT TN visa or any other nonimmigrant status<li> <ul><p><strong>Education<strong> BSBA in computer science or related field preferred<br ><strong>Physical Requirements<strong> <p><ul><li>Must be able to perform essential duties satisfactorily with reasonable accommodations<li> <li>Work is generally done sitting talking hearing and typing Visual acuity to use a keyboard prepare and analyze data and figures transcribing viewing a computer terminal extensive reading<li> <ul><p><strong>Work Environment<strong> <p><ul><li>Travel Required Minimal 05<li> <li>The role is preferably based in Chicago with the option to be remote<li> <li>Work is regularly performed in a combination of office and home office settings and routinely uses standard office equipment<li> <li>It may require the maintenance of a home office and proximity to an airport for work related travel<li> <ul><p>Kaufman Hall is committed to providing equal opportunity for all employees and applicants We recruit hire train promote pay and administer all employment actions without regard to actual and also perceived or assumed protected group status as defined by law of an individual or that individuals associates or relatives Our policies and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status<br > <p>

SAP SuccessFactors Employee Central Lead

Company: Accenture

Location: Chicago, IL

Posted Mar 13, 2024

<p><b>We Are <b> <p> <p>Accentures SAP practice and we bring <b>the New<b> to life using design thinking agile development methodologies and the latest smart tech for SAP when it comes to automation and AI We help our clients apply intelligence to set their business apart and make them more proactive predictive and productive the power of the intelligent enterprise Ready to learn as much as you can We put strong emphasis on training our people on S4HANA and all the new cloud products from SAP both functionally and technically with the support of our 70000+ member community Its also nice to know our hard work doesnt go unrecognized Weve got over 70 SAP awardsmore than any other partnerand were the leading business partner for SAP SuccessFactors SAP Ariba SAP Hybris SAP FieldGlass SAP Concur and more Visit us here to find out more about Accentures SAP practice <p> <p><b>You Are<b> <p> <p>A transformation maven with the skills to help clients meet the challenges of digitization Your human superpower Using your knowhow creativity and analytical powers to solve clients most complex business problems to help their companies do more Youre as comfortable leading projects and teams as you are diving into the details of workstreams and configuring SAP solutions Or you specialize in one or the other our practice covers the functional amp process side of SAP as well as the technical development amp technical architecture Additionally you have the communication and people skills to inspire teams to bring their Agame <p> <p><b>The Work <b> <p> <ul><li>Build SAP SuccessFactors technology solutions that transform clients Employee Central functions<li> <li>Design setup and test prototype and production Employee Central instances and ensure that all integrated platforms work together seamlessly<li> <li>Work with the project team team leaders project delivery leads and client stakeholders to create standout Employee Central offerings powered by SAP SuccessFactors<li> <li>Develop strong relationships with clients bring leading practice to the conversation and challenge client thinking to ensure the right solution is delivered<li> <li>Make the business case for the SAP technology solution recommended to the client<li> <li>Pitch in on sales efforts when needed<li> <li>Continue to learn and develop your technical SAP and business expertise<li> <li>Travel may be required for this role The amount of travel will vary from 0 to 100 depending on business need and client requirements<li> <ul><p><b>Heres What You Need <b> <p> <ul><li>Minimum 8 years of experience with SuccessFactors Employee Central<li> <li>Minimum of 3 endtoend SuccessFactors Employee Central implementations including project planning estimation and solution architecture<li> <li>Experience leading workshops for gathering requirements and running meetings Bachelors degree or equivalent minimum 12 years work experience If associate degree must have equivalent minimum 6year work experience<li> <ul><p><b>Bonus Points If You Have<b> <p> <ul><li>You know everything there is to know about several HCM areas including payroll time management HR reporting etc<li> <li>You grasp the ins and outs of implementation strategy approaches and leading practices for specific workstreams incl Data Conversion and Testing<li> <li>You have integration experience of SuccessFactors to SAP EC Payroll<li> <ul><p>Compensation at Accenture varies depending on a wide array of factors which may include but are not limited to the specific office location role skill set and level of experience As required by local law Accenture provides a reasonable range of compensation for roles that may be hired in California Colorado New York or Washington as set forth below We accept applications on an ongoing basis and there is no fixed deadline to apply Information on benefits is here <p> <p>California $93400 to $224600 <p> <p>Colorado $93400 to $194100 <p> <p>New York $86500 to $224600 <p> <p>Washington $99500 to $206700 <p> <p>LINA <p> <p>LIMP <p> <p><b>What We Believe <b> <p> <p>We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization As a business imperative every person at Accenture has the responsibility to create and sustain an inclusive environment <p> <p>Inclusion and diversity are fundamental to our culture and core values Our rich diversity makes us more innovative and more creative which helps us better serve our clients and our communities Read more here <p> <p><b>Equal Employment Opportunity Statement <b> <p> <p>Accenture is an Equal Opportunity Employer We believe that no one should be discriminated against because of their differences such as age disability ethnicity gender gender identity and expression religion or sexual orientation <p> <p>All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law <p> <p>Accenture is committed to providing veteran employment opportunities to our service men and women <p> <p>For details view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement <p> <p><b>Requesting An Accommodation<b> <p> <p>Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances including reasonable accommodation when needed If you are hired by Accenture and require accommodation to perform the essential functions of your role you will be asked to participate in our reasonable accommodation process Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired <p> <p>If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance please call us toll free at 1 877 8899009 send us an email or speak with your recruiter <p> <p><b>Other Employment Statements <b> <p> <p>Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States <p> <p>Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration <p> <p>Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process <p> <p>The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant Additionally employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the Companys legal duty to furnish information<p>

Financial Analyst-North America Projects

Company: Motorola Solutions

Location: Chicago, IL

Posted Mar 13, 2024

<p><b><b>Company Overview<b><b> <p><p><span>At Motorola Solutions were guided by a shared purpose helping people be their best in the moments that matter and we live up to our purpose every day by solving for safer Because people can only be their best when they not only feel safe but are safe Were solving for safer by building the best possible technologies across every part of our safety and security ecosystem Thats missioncritical communications devices and networks AIpowered video security amp access control and the ability to unite voice video and data in a single command center view Were solving for safer by connecting public safety agencies and enterprises enabling the collaboration thats critical to connect those in need with those who can help The work we do here matters<span><p> <p><b><b><p> <p><b>Department Overview<b>This position is for a financial analyst supporting all finance and accounting activities of Order to Cash process for large system implementations in US and Canada The role will partner with various MSI groups as well as customers to support accurate logging of new projects revenue and cost recognition throughout projects lifecycle and timely cash collections for completed deliverables The position will support at least one geographical territory in the US or Canada and report directly to the Systems Integration Controller<b><br >Job Description<b> <p><p><b><b>The Financial Analyst for North America Projects will be responsible but not limited to the following<b><b><p> <ul><li> <p><span>Serve as the main point of contact for Territory Directors Regional Managers and individual Program Managers PMs and provide financial support to ensure that the territory achieves its revenue margin and cash objectives<span><p> <li> <li> <p><span>Support operating partners to understand the financial impact of business decisions including focusing on revenue cost and cash collection<span><p> <li> <li> <p><span>Analyze and explain changes in project revenue forecast Cost FAC Forecast at Completion project risk projections deferred cost balances and cash flow forecast<span><p> <li> <li> <p><span>Drive weekly territory forecast calls and provide required analysis to support revenue margin and cash<span><p> <li> <li> <p><span>Complete monthly revenue packages identify customer billing opportunities and maintain accurate financial profile of each project<span><p> <li> <li> <p><span>Perform quarterly PercentageOfCompletion POC accounting analysis to determine both PampL and BS adjustments<span><p> <li> <ul><p><b><b>Specific KnowledgeSkills<b><b><p> <ul><li> <p><span>Bachelors Degree in Accounting or Finance<span><p> <li> <li> <p><span>Understanding of financial metrics specifically revenue costs and cash<span><p> <li> <li> <p><span>Excellent interpersonal and communication skills and ability to partner with operations<span><p> <li> <li> <p><span>Exceptional analytical computer and organizational skills<span><p> <li> <li> <p><span>Comfortable working at a detailed level under time constraints and with multiple operating constituents<span><p> <li> <li> <p><span>Strong System skills including MicrosoftGoogle Applications and TableauAlteryx<span><p> <li> <li> <p><span>Knowledge of Oracle Project Accounting Planview E1 COF and other fulfillment related systems a plus<span><p> <li> <ul><p>LIDH<p> <p><b><br >Basic Requirements<b> <p><ul><li> <p><span>Bachelors Degree and 1+ year experience Accounting or Finance<span><p> <li> <ul><p><b><br >Travel Requirements<b>Under 10<b><br >Relocation Provided<b>None<b><br >Position Type<b>Experienced<b><br >Referral Payment Plan<b>No<br ><p><p><p> <p><b>Our <span><span><span><span><span><span><span><span>US Benefits include<span><span><span><span><span><span><span><span><b><p> <ul><li>Incentive Bonus Plans<li> <li>Medical Dental <span><span>Vision benefits<span><span><li> <li>401K with Company Match<li> <li>9 Paid Holidays<li> <li><span><span><span><span><span><span><span><span>Generous Paid Time<span><span><span><span><span><span><span><span> Off Packages<li> <li>Employee Stock Purchase Plan<li> <li>Paid Parental amp Family Leave<li> <li>and more<li> <ul><p><p> <p><i><b>EEO Statement<b><i><p> <p><span>Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic<span><p> <p><p> <p><p>

Customer Success Specialist - Coordinator

Company: Wolters Kluwer

Location: Chicago, IL

Posted Mar 12, 2024

<p><b>This is a hybrid position working in the Chicago office two days a week TuesThurs and remote the other three days<b> <p> <p>Wolters Kluwer Healths Clinical Effectiveness CE organization is a fastgrowing and innovationdriven healthcare information technology HIT provider working on the front lines of clinical care Our talented team of physician and pharmacist editors technologists and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients <p> <p>CEs mission is to improve care worldwide To achieve this vision CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their workflow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care <p> <p>The Customer Success Coordinator is a key contributor within the NA Customer Success team to monitor the health of low touch customers triage case requests submitted by the Sales and Customer Success teams and coordinate the documentation of standard operating procedures <p> <p><b>Essential Duties<b> <p> <ul><li>Data AnalysisCustomer Utilization Management <ul><li>Oversee customer utilization and product utilization performance<li> <li>Analyze customer utilization patterns to identify areas of risk opportunity and need<li> <li>Conduct utilization reviews with Customer Success and Sales to provide insight to utilization and making recommendations for improvement<li> <li>Document customer risk action plans through case requests in Salesforce<li> <li>Partner internally on communication planning including lifecycle marketing targeted customer communications and thought leadership campaigns<li> <ul><li> <li>Standard operating procedure documentation <ul><li>Identify and document new SOPs as part of the business evolution<li> <li>Review maintain and update Customer Success SOPs on a regular cadence<li> <ul><li> <li>Ongoing support<li> <ul><ul><li>Management of internal renewaldriven digital marketing campaigns in collaboration with CS Sales Digital Marketing<li> <li>Support customer with adhoc advisory and utilization support<li> <li>Develop Salesforce reports and dashboards to report progress barriers and risks to leadership<li> <li>Complete adhoc projects<li> <ul><p><b>Other Related Duties<b> <p> <ul><li>Establish positive collaborative relationships with internal crossfunctional team members even under difficult or escalated circumstances<li> <li>Act and communicate professionally as a representative of the CE team<li> <li>Respond quickly and appropriately to questions needs and requests and coordinate resources to meet those needs<li> <li>Performs other duties as assigned by supervisor<li> <ul><p><b>Job Qualifications<b> <p> <p>Education <p> <p>High School Degree with relevant experience or Bachelors degree required Business Health Administration preferred <p> <p>Experience <p> <ul><li>Excellent project management and organization skills with the ability to track large volumes of cases and requests<li> <li>Dataoriented consultative approach to identifying high risk customers and create cases with actionable next steps<li> <li>Proven ability to quickly establish rapport with all levels of personnel<li> <li>Superb oral and written communication skills<li> <li>Salesforce experience preferred<li> <ul><p><b>Travel Requirements<b> <p> <p>510 travel <p> <p>LIHybrid <p> <p>EvidenceBased Clinical Decision Support System| UpToDate | Wolters Kluwer<p>

Senior Analyst - Tech Ops Analytics

Company: United Airlines

Location: Chicago, IL

Posted Mar 12, 2024

<p><b>Description<b> <p> <p>Theres never been a more exciting time to join United Airlines Were on a path towards becoming the best airline in the history of aviation Our shared purpose Connecting People Uniting the World is about more than getting people from one place to another It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees we have a unique responsibility to uplift and provide opportunities in the places where we work live and fly and we can only do that with a truly diverse and inclusive workforce And were growing in the years ahead well hire tens of thousands of people across every area of the airline Our careers include a competitive benefits package aimed at keeping you happy healthy and welltraveled From employeerun Business Resource Group communities to worldclass benefits like parental leave 401k and privileges like space available travel United is truly a oneofakind place to work Are you ready to travel the world <p> <p>At United we have some of the best aircraft in the world Our Technical Operations team is full of aircraft maintenance technicians engineers planners ground equipment and facilities professionals and supply chain teams that help make sure theyre well taken care of and ready to get our customers to their desired destinations If youre ready to work on our planes join our Tech Ops experts and help keep our fleet in tiptop shape <p> <p><b>Key Responsibilities <b> <p> <p>The Technical Operations Analytics team is looking for a passionate Senior Analyst to turn data into information and information into insight to drive business decisions The group strives to get the right work done on the right aircraft at the right location at the right time To do this we partner with business owners to pursue analytical opportunities within maintenance planning supply chain aircraft health monitoring aircraft engineering maintenance execution and maintenance programs among other areas We are seeking creative driven and detailoriented individuals who enjoy tackling complex problems quantitatively Individuals who have a desire to improve the performance of Uniteds fleet and maintenance operation are encouraged to apply This role requires not only analytics skills but also strategic thinking and strong internalexternal client relationships <p> <ul><li>Mines data identifies key issues applies rigorous statistical analysis and presents findings <li> <li>Review existing reports dashboards and performance indicators to modify enhance and develop new reports <li> <li>Extracts data from a variety of sources for use in analysis and models completes adhoc reporting and data analysis <li> <li>Extracts data from a variety of sources for use in analysis and models completes adhoc reporting and data analysis <li> <li>Continuously develop and demonstrate improved analysis methodologies <li> <li>Encourage development and sharing of internal best practices and foster collaboration with internal and external teams <li> <li>Develop statistical models to improve forecasts labor productivity operational metrics and financial performance <li> <li>Prepare and deliver presentations on operational performance to organizational leaders <li> <ul><p>United values diverse experiences perspectives and we encourage everyone who meets the minimum qualifications to apply While having the desired qualifications make for a stronger candidate we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table <p> <p><b>Qualifications<b> <p> <p><b>Whats needed to succeed Minimum Qualifications <b> <p> <ul><li>Bachelors degree in a quantitative field like Math Statistics Operations Research Economics Computer Science Engineering or related field required <li> <li>At least 24 years of experience in analytics <li> <li>Strong analytical skills with the ability to collect organize analyze and disseminate significant amounts of information with attention to detail and accuracy <li> <li>Proven comfort and an intellectual curiosity for working with very large sets of data pulling in relevant team members to address identified and sometimes undiscovered needs <li> <li>Knowledge of predictive modeling test design and database querying <li> <li>Be experienced in manipulating and analyzing complex highvolume high dimensionality data from various sources to highlight patterns and relationships <li> <li>Familiarity with relational database structures <li> <li>Superior attention to accuracy and detail <li> <li>Adept in building presentations for senior leadership team <li> <li>Expertise in at least one of the following areas econometrics machine learning optimization simulation text analytics <li> <li>Query relational databases using SQL Teradata Microsoft Oracle MySQL etc <li> <li>Transform and model data in a quantitative analysis software package or language Python R SAS etc <li> <li>Experience using data visualization tools ie Spotfire Tableau ggplot2 etc <li> <li>Work autonomously to learn from subject matter experts identify gaps in data and generate quantitative solutions to problems <li> <li>Must be legally authorized to work in the United States for any employer without sponsorship <li> <li>Successful completion of interview required to meet job qualification <li> <li>Reliable punctual attendance is an essential function of the position <li> <ul><p><b>What will help you propel from the pack Preferred Qualifications <b> <p> <ul><li>Masters degree in a quantitative field like Math Statistics Operations <li> <li>Be adept in building presentations for senior leadership team <li> <li>At least 1 years of Airline experience preferred <li> <li>Basic programming skills for web scraping and experience of working with nonstructured data <li> <li>Expertise in more than one of the following areas econometrics machine learning optimization simulation text analytics <li> <li>Understanding of airline maintenance operations <li> <ul><p>United Airlines is an equal opportunity employer United Airlines recruits employs trains compensates and promotes regardless of race religion color national origin gender identity sexual orientation physical ability age veteran status and other protected status as required by applicable law We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions Please contact JobAccommodationsunitedcom to request accommodation<p>

Paid Social Sr. Manager

Company: MiQ Digital

Location: Chicago, IL

Posted Mar 13, 2024

<p><br ><p><p>Role Paid Social Sr Manager<br >Location Chicago IL<p> <p><strong>THE OPPORTUNITY<strong><p> <p>MiQ has been part of the programmatic landscape since the beginning and that programmatic expertise is the backbone to MiQs success Our Programmatic expertise is driven by our trading team Were looking for a trader to join our growing trading team as our first Social Media Expert MiQ is looking to expand our success in Programmatic into the Social Media space and we are looking to hire our first Social Media Trader to deliver world class execution and help define best practices This an exciting ground floor opportunity for MiQs newest venture<p> <p><strong>WHAT YOULL BE DOING <strong><p> <ul><li>Manage a growing portfolio of omnichannel clients to lead efforts on Meta FacebookInstagram TikTok LinkedIn Pinterest Snap Reddit and more<li> <li>Deliver strategic proposal responses that highlight native amp MiQ Advanced Social capabilities avails pricing estimates and benchmarks for new incoming opportunities <li> <li>Own all Social activation across campaigns including campaign setup creative trafficking pixel development and more setting each campaign up for success from day 1<li> <li>Monitor the ongoing pacing performance and profitability across all our Paid Social campaigns<li> <li>Pull data to build consolidated client facing reporting via excel to best highlight key data trends and insights across our entire activation<li> <li>Use critical thinking amp analytical skills to analyze complex data sets to make decisions to beat client goals<li> <li>Support advanced measurement opportunities via native and third party solutions to tell bigger omnichannel performance stories and exchange learnings between Social and Programmatic<li> <li>Help build processes templates and practices that scale our ability to drive operational excellence across all responsibilities<li> <li>Mentor and collaborate with junior team members supporting your book of business to support growth and elevation for you and your teammates<li> <ul><p><strong>YOUR QUALIFICATIONS<strong><p> <p><strong>Hard skills<strong><p> <ul><li>Experience building and analyzing large datasets in Excel and BI tools<li> <li>Experience in managing campaigns in Meta Facebook amp Instagram TikTok and LinkedIn is required Preferred to also have expertise in Pinterest Snapchat Reddit andor X<li> <li>3+ years experience managing Paid Social Media campaigns is required<li> <li>Experience supporting an agency setting covering several clientsproduct lines at a time<li> <li>Preferred to have experience in some of our key verticals CommerceRetail Travel B2B Pharma NonProfitPolitical <li> <ul><p><strong>Soft skills<strong><p> <ul><li>Organized exemplifies outstanding organization and attention to detail<li> <li>Collaborative Accomplish communicator that enjoys partnering with other teammates to achieve shared objectives<li> <li>Motivated You bring an entrepreneurial mindset to the table<li> <li>Determined You always find a way to figure it out<li> <li>A Problem Solver You are excited by challenging problems and you enjoy working through complex solutions<li> <li>Energetic You enjoy building relationships and bring passion to whatever you do<li> <li>Always learning You know what you know and what you dont and are always looking to those around you to teach you something new<li> <li>Alignment with MiQs core values<li> <li>A cando attitude approaching your responsibilities with energy drive and enthusiasm<li> <li>A dream to grow your career as the company scales<li> <ul><p>Weve highlighted some key skills experience and requirements for this role But please dont worry if you dont meet every single one Our talent team strives to find the best people They might see something in your background thats a fit for this role or another opportunity at MiQ <p> <p>If you have a passion for the role please still apply<p> <p><strong>Whats in it for you <strong><br >MiQ is incredibly proud to foster a welcoming culture We do everything possible to make sure everyone feels valued for what they bring With global teams committed to diversity equity and inclusion were always moving towards becoming an even better place to work <p> <p><strong>Values<strong><p> <p>Our values are so much more than statements<strong> <strong>They unite MiQers in every corner of the world They shape the way we work and the decisions we make And they inspire us to stay true to ourselves and to aim for better Our values are there to be embraced by everyone so that we naturally live and breathe them Just like inclusivity our values flow through everything we do no matter how big or small<p> <ul><li><strong>We do what we love <strong> Passion <li> <li><strong>We figure it out <strong> Determination <li> <li><strong>We anticipate the unexpected <strong><strong> <strong>Agility <li> <li><strong>We always unite <strong> Unite<li> <li><strong>We dare to be unconventional <strong><strong> <strong>Courage<strong> <strong> <li> <ul><p><strong>Benefits <strong><p> <p>Every region and office has specific perks and benefits but every person joining MiQ can expect<p> <ul><li>A hybrid work environment <li> <li>New hire orientation with job specific onboarding and training <li> <li>Internal and global mobility opportunities <li> <li>Competitive healthcare benefits <li> <li>Bonus and performance incentives <li> <li>Generous annual PTO paid parental leave with two additional paid days to acknowledge holidays cultural events or inclusion initiatives <li> <li>Employee resource groups designed to connect people across all MiQ regions drive action and support our communities<li> <ul><p><strong>MiQ Pay Philosophy<strong> <p> <p>For individuals assigned andor hired to work in <strong>Chicago<strong> MiQ is required by law to include a reasonable estimate of the compensation range for this role This compensation range is specific to <strong>Chicago <strong>and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets experience and training licensure and certifications and other business and organizational needs At MiQ it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case A reasonable estimate of the current salary range for this position is <strong><em>$100000 $125000 <em><strong>This number does not reflect the OTE of the role This range may vary for positions outside of <strong>Chicago <strong>as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures<p> <p>Regardless of location candidates can expect during the first few conversations with MiQs Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages Please take a moment to view the MiQ IDEA Report to learn more about our approach to creating equitable compensation for our people<p> <p><em>Apply today<em><p> <p><em>Equal Opportunity Employer <em><p> <p><em>EVerify Employer<em><p> <p><br ><p>

Manager, Systems & Tools

Company: Grubhub

Location: Chicago, IL

Posted Mar 13, 2024

<p><b> About The Opportunity <b><br >Were all about connecting hungry diners with our network of over 300000 restaurants nationwide Innovative technology userfriendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering When you join our team you become part of a community that works together to innovate solve problems grow work hard and have a ton of fun in the process<br ><b> Why Work For Us <b><br >Grubhub is a place where authentically fun culture meets innovation and teamwork We believe in empowering people and opening doors for new opportunities If youre looking for a place that values strong relationships embraces diverse ideasall while having fun togetherGrubhub is the place for you<br >The Manager Care Systems and Tools will be responsible for maintaining current and any future contact center software solutions for the Care Center A successful candidate will work closely with the Sr Manager of Care Systems amp Tools to drive Tooling strategy support Cares CRM platform and reinforce best practices within the contact center software space including Telephony configuration Quality Management Learning Management and support ticketing systems This role is critical in maintaining the day to day operations of the Care technology stack<br ><b><b>The Impact You Will Make<b><b><br ><p><ul><li>Lead a team of software administrators in day to day maintenance of software systems and timely execution of tickets in line with business expectations<li> <li>Maintain consistent standards for existing vendor engagement including regular checkins with vendor client success teams<li> <li>Monitor vendor roadmaps consistently evaluating solution for opportunities and enhancements<li> <li>Host weekly one on ones with each software administrator insuring each team member is clear what it takes to take their career to the next level<li> <li>Act as technology consultant for Care stakeholders leveraging knowledge of contact center software to recommend solutions for business challenges<li> <li>Partner with Care Leadership Technology Product Finance etc to ensure Care has tools and capabilities necessary for success and to implement business improvements<li> <li>Consistently assess team member placement and skill set asking Do we have the right people in the right positions for this job<li> <li>Utilize qualitative and anecdotal data as a starting point to identify process improvement opportunities and create an ROI based on data<li> <li>Create and maintain a consistent standards for Standard Operating Procedure documentation including maintaining a resource hub for the Care Tools Team<li> <li>Keep track of Business Systems best practices trends and advancements in the industry and apply these learnings to enhance and improve business capabilities<li> <li>Collaborate with Grubhub technology teams as needed to solve ongoing system issues<li> <li>Act as Subject Matter Expert for Care Tools during system outages and technology related business disruptions<li> <ul><p><br ><b><b>What You Bring to the Table <b><b><br ><p><ul><li>Bachelors Degree or equivalent work experience<li> <li>5+ years experience working in a multichannel contact center ie Phone SMSText Chat Email<li> <li>3+ years of contact center experience with a focus on technology or analytics<li> <li>2+ years experience leading individual contributors preferably in HelpDesk or General IT capacity<li> <li>2+ years experience working as an administrator within IT ticketing system such as Zendesk or JIRA<li> <li>Experience as a software administrator in in Zendesk Five9 or Salesforce preferred<li> <li>Strong analytical skills with a focus on contact center reporting and an ability to dive deep summarize and communicate important data<li> <li>Strong attention to detail effectively prioritizing and leading multiple activities and projects concurrently<li> <li>Experience leading a technical project from inception to launch a plus<li> <li>Experience identifying and capturing business needs and translating into detailed project requirements<li> <li>Ability to network and build effective relationships across organizations collaborating with stakeholders on key initiatives<li> <li>Adaptability flexibility and a willingness to work within changing priorities including support for other duties as assigned<li> <li>Tech on call experience a plus<li> <li>Willing to travel as needed <li> <ul><p><br ><b> As a matter of company policy Grubhub does not sponsor applicants for employment visa status for this role <b><br ><b><b>And Of Course Perks<b><b><br ><p><ul><li><b><b>Flexible PTO<b> <b> Grubhub employees enjoy a generous amount of time to recharge<li> <li><b><b>Health and Wellness<b> <b> Excellent medical dental and vision benefits 401k matching employee network groups and paid parental leave are just a few of our programs to support your overall wellbeing<li> <li><b><b>Compensation<b> <b> Youll receive a great compensation package with eligibility for generous incentives bonuses commission or RSUs rolespecific<li> <li><b><b>Free Meals<b> <b> Our employees get a weekly Grubhub credit to enjoy and support local restaurants<li> <li><b><b>Social Impact<b> <b> At Grubhub we believe in giving back through programs like the Grubhub Community Fund Employees are also given paid time off each year to support the causes that are important to them<li> <ul><p><br >Grubhub is an equal opportunity employer We welcome diversity and encourage a workplace that is just as diverse as the customers we serve We evaluate qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics If youre applying for a job in the US and need a reasonable accommodation for any part of the employment process please send an email to TalentAcquisitiongrubhubcom and let us know the nature of your request and contact information Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address<br >If you are a resident of the State of California and would like a copy of our CA privacy notice please email privacygrubhubcom<p>

Junior CDD Risk Analyst

Company: Adyen

Location: Chicago, IL

Posted Mar 12, 2024

<p><strong>This is Adyen<strong><p> <p><span>Adyen provides payments data and financial products in a single solution for customers like Meta Uber HampM and Microsoft making us the financial technology platform of choice At Adyen everything we do is engineered for ambition <span><p> <p><span>For our teams we create an environment with opportunities for our people to succeed backed by the culture and support to ensure they are enabled to truly own their careers We are motivated individuals who tackle unique technical challenges at scale and solve them as a team Together we deliver innovative and ethical solutions that help businesses achieve their ambitions faster<br ><span><p> <p><strong>CDD Risk Analyst<strong><p> <p>Adyen is looking for a Junior CDD Risk Analyst to contribute to the growth and scaling of our customer base in North America In this role you will review KYC documentation assess potential risks and perform the necessary due diligence to protect Adyen and our customers We call this a CDD Review CustomerDueDiligence You will be working with a wide range of teams within Adyen including commercial compliance and product to ensure that our KYC KnowYourCustomer documents are uptodate whilst remaining compliant You are expected to be very detailoriented take a riskbased approach have the ability to think critically always think about scalability all while maintaining a high level of integrity <br ><p> <p><strong>What you will do<strong><p> <ul><li>Execute upon KnowYourCustomer KYC and Customer Due Diligence CDD procedures<li> <li>Collect and analyze customer information on a monthly basis whilst documenting material changes to their organizational structures legal entities and policies<li> <li>Perform KYC checks on our merchants collect and verify relevant documentation and iterate on the process flow<li> <li>Communicate directly with our merchants and be the first point of contact for every CDD Review related matter<li> <li>Be an internal product advocate drive process improvements and feedback on automation within our workflows<li> <li>Be an internal advisor for CDD Review related questions in the local office and our North America team<li> <li>Align with your peers based in San Francisco and global teams to ensure consistency throughout our global risk reviews<li> <ul><p><strong><br >Who you are<strong><p> <ul><li>You have at least one year of work experience this can include internships and extracurricular activities<li> <li>You have a great sense of responsibility and you take ownership for your work<li> <li>You have a natural tendency to be curious you think outside of the box and you are comfortable navigating ambiguous or unstructured work environments<li> <li>You are a great communicator with a strong team spirit not afraid to step out of your comfort zone<li> <li>You have an analytical and critical mindset<li> <li>You get a sense of achievement from solving operational problems and helping others<li> <li>You have an interest in OnboardingKYCCDD and operational processes<li> <li>You can speak and write English fluently<li> <li>You are willing to travel 10 of the time throughout the year<br ><li> <ul><p><strong>Our Diversity Equity and Inclusion commitments <strong><p> <p><span>Our unique approach is a product of our diverse perspectives This diversity of backgrounds and cultures is essential in helping us maintain our momentum Our business and technical challenges are unique and we need as many different voices as possible to join us in solving them voices like yours No matter who you are or where youre from we welcome you to be your true self at Adyen <span><p> <p><span>Studies show that women and members of underrepresented communities apply for jobs only if they meet 100 of the qualifications Does this sound like you If so Adyen encourages you to reconsider and apply We look forward to your application<br ><span><p> <p><strong>Whats next<strong><p> <p><span>Ensuring a smooth and enjoyable candidate experience is critical for us We aim to get back to you regarding your application within 5 business days Our interview process tends to take about 4 weeks to complete but may fluctuate depending on the role <span><span>Learn more about our hiring process here<span><span> Dont be afraid to let us know if you need more flexibility<span><p> <p><span>Adyen is an equal opportunity employer We do not discriminate based on race color ethnicity ancestry national origin religion sex gender gender identity gender expression sexual orientation age disability veteran status genetic information marital status or any legally protected status<span><p> <p><span>All your information will be kept confidential according to EEO guidelines<br ><span><p> <p><strong>Chicago<br ><strong><span>This role is based out of our Chicago office We are an officefirst company and value inperson collaboration we do not offer remoteonly roles<span><p> <p><span>The anticipated start date for this position is April 2024<span><p> <p><br ><p>

Desktop Support Analyst, Chicago

Company: Stantec

Location: Chicago, IL

Posted Mar 13, 2024

<p>Grow with the best Join a smart creative and inspired team that works to support operational excellence The Stantec community unites more than 28000 employees working in over 400 locations across 6 continents Our Functional Services Teams FSTs include Corporate Development Finance HR HSSE IT Legal MarketingCommunications Practice Services and Real Estate and Procurement Bringing together individuals with diverse backgrounds talents and expertise our FSTs are vital to making our Company stronger <p> <p>Your Opportunity <p> <p>Take the first step towards designing your career with Stantec as a Desktop Support Analyst in Information Technology Services <p> <p>Collaborate with experienced support staff throughout the US <p> <p>Opportunity to work with peers on strategic IT initiatives <p> <p>Work in a challenging support environment with a broad spectrum of IT issues requiring creative and innovative problemsolving skills <p> <p>Your Key Responsibilities <p><ul><li>Configurationreconfiguration of hardware including workstations and printers including new office set up or acquisition work<li> <li>Analyze and resolve enduser hardware software and connectivity issues which could be more complex in nature<li> <li>Create and update accurate and consistent records of all calls<li> <li>Monitor progress on problem resolution and advise users on status of issue<li> <li>Performing system backupsrecoveries<li> <li>Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to our internal clients<li> <li>Provide excellent client service<li> <ul><p>Your Capabilities and Credentials <p><ul><li>Proven competence in a Microsoft Windows environment including Windows 10 MS Office 365 Microsoft System Center Configuration Manager<li> <li>Current knowledge of PC hardware and the ability to set up configure and rebuild workstations<li> <li>Have proven troubleshooting skills to resolved more complex issues<li> <li>Experience in an ITIL and SOX compliant organization a plus<li> <li>Excellent customer relationship communications and interpersonal skills<li> <li>Must be able to move carry and manipulate equipment up to 50 pounds<li> <li>Valid drivers license and satisfactory driving record is required<li> <ul><p>Education and Experience <p><ul><li>Minimum of 56 years of related experience <li> <li>Technical degreediplomacertificate or equivalent in related field or equivalent combination of education and experience <li> <ul><p>Position will primarily work in an office setting <p> <p>Some travel is required primarily to other local office locations <p> <p>This description is not a comprehensive listing of activities duties or responsibilities that may be required of the employee and other duties responsibilities and activities may be assigned or may be changed at any time with or without notice <p> <p>Stantec is a place where the best and brightest come to build on each others talents do exciting work and make an impact on the world around us Join us and redefine your personal best<p>

Frequently Asked Questions

What are typical salary ranges by seniority in travel roles?
Entry‑level agents earn $35k‑$55k; mid‑level tour operators $50k‑$70k; senior airline ops managers $70k‑$110k; travel tech developers $80k‑$140k; and sustainable tourism coordinators $50k‑$90k, all varying by region and company size.
What skills and certifications are required for travel professionals?
Key skills include GDS proficiency (Sabre, Amadeus, Galileo), CRS and CRM (Salesforce, HubSpot), aviation safety knowledge (FAA or EASA), and data analytics (Python, SQL). Certifications such as Certified Travel Associate (CTA), Certified Travel Industry Executive (CTIE), ISO 14001 for ESG, and hospitality management credentials boost credibility.
Is remote work available in the travel industry?
Remote roles exist in travel tech development, data analysis, virtual tour design, and customer support. Airline ops and hospitality positions often require on‑site presence, but many agencies now allow hybrid arrangements for agents and coordinators.
What are common career progression paths in travel?
A travel agent can advance to senior consultant, then to sales manager or regional director. Airline ops staff may move from crew to flight operations supervisor to director of operations. Tech roles progress from junior developer to product manager, then to CTO or head

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