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Legal Counsel
Company: Canadian Solar
Location: East Bay
Posted Mar 15, 2024
<p><strong>Description<strong> <p> <p><strong>Job Description<strong> <p> <p>LEGAL COUNSEL <p> <p>eSTORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design manufacturing and integration of battery energy storage systems for utilityscale applications The Company offers its own proprietary LFP battery solution comprehensive EPC services and innovative solutions aimed at improving grid operations integrating clean energy and contributing to a sustainable future eSTORAGE has successfully implemented over 33 GWh DC of battery energy storage solutions in various locations including the United States Canada the United Kingdom and China This significant accomplishment solidifies eSTORAGEs position as a key player in the global energy storage integration industry Currently the Company operates two fully automated stateoftheart manufacturing facilities with an annual production capacity of approaching 20 GWh eSTORAGE is fully equipped to continue providing highquality scalable energy storage solutions and contribute to the widespread adoption of clean energy <p> <p>For additional information about eSTORAGE visit wwwcsestoragecom <p> <p>Canadian Solar was founded in 2001 in Canada and has been listed on NASDAQ since 2006 It is now one of the worlds largest solar technology and renewable energy companies Canadian Solar is a leading manufacturer of solar photovoltaic modules provider of solar energy and battery storage solutions and developer of utilityscale solar power and battery storage projects with a geographically diversified pipeline in various stages of development Over the past 22 years Canadian Solar has successfully delivered over 102 GW of premiumquality solar photovoltaic modules to customers across the world Likewise since entering the project development business in 2010 Canadian Solar has developed built and connected over 9 GWp of solar power projects and over 3 GWh of battery storage projects across the world Currently the Company has approximately 700 MWp of solar power projects in operation 8 GWp of projects under construction or in backlog latestage and an additional 17 GWp of projects in advanced and earlystage pipeline In addition the Company has a total battery storage project development pipeline of 52 GWh including approximately 2 GWh under construction or in backlog and an additional 50 GWh at advanced and earlystage development Canadian Solar is one of the most bankable companies in the solar and renewable energy industry <p> <p>For additional information about Canadian Solar visit wwwcanadiansolarcom <p> <p>Position Title Legal Counsel <p> <p>DepartmentLegal <p> <p>EntityeStorage US <p> <p>Reports ToDirector amp Associate General Counsel Energy Storage <p> <p>LocationNorth America remote or KitchenerWaterloo Ontario hybrid <p> <p>Position Summary <p> <p>eStorage is seeking an experienced lawyer to join its legal team to support its rapidly growing utilityscale energy storage business unit The Legal Counsels role will focus on project contracts including EPC contracts equipment supply contracts BESS Integrator contracts longterm service contracts warranties and performance guarantees but will also include a variety of other matters The ideal candidate will be a confident selfstarter with strong interpersonal and organizational skills and a demonstrated ability to effectively provide sound legal advice exercise good business judgment and work with senior management outside counsel and customers <p> <p>Responsibilities <p> <ul><li>Provide legal advice on construction corporate and commercial law matters in support of the energy storage business unit in North America<li> <li>Negotiate and draft EPC agreements equipment supply agreements subcontractor agreements longterm services agreements operation and maintenance agreements product warranties performance guarantees and various other contracts<li> <li>Assist with all aspects of project management and project execution including drafting legal notices change orders interpreting contract language and providing strategic and businessoriented advice<li> <li>Litigation and dispute resolution management<li> <li>Coordinate and supervise outside counsel with a view to balancing legal costs with business goals<li> <ul><p>Required Qualifications and Skills <p> <ul><li>Strong academic credentials and licensed to practice law in the US<li> <li>Minimum of 5 years experience drafting reviewing and negotiating construction and infrastructure contracts at a toptier law firm andor inhouse legal department <li> <li>Experience working in the energy industry ideally in renewable energy andor energy storage is preferred<li> <li>Experience and willingness to lead negotiation of complex commercial contracts<li> <li>Excellent communication and interpersonal skills and demonstrated ability to work cooperatively within a dynamic team of motivated individuals<li> <li>Strong project management organizational research and analytical skills<li> <li>Strong drafting and negotiating experience<li> <li>Estimated travel requirements 515<li> <ul><p>Compensation amp Benefits <p> <p>Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement Our generous benefits package includes a 401k Retirement Plan medicaldentallifedisability program vacation and sick days <p> <p>Canadian Solar Inc is an Equal Opportunity Employer EOE Qualified applicants are considered for employment without regard to age race color religion sex national origin sexual orientation disability or veteran status<p>
Technical Product Support (TPS) Engineer III - (E3)
Company: Applied Materials
Location: South Bay
Posted Mar 15, 2024
<p><b>Key Responsibilities<b> <p> <ol><li>Responsible for all technical support related aspects at a specific customer escalations fleet performance system installations improvement programs and upgrades <li> <li>Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers technicians and product support personnel who are diagnosing troubleshooting repairing and debugging equipment <li> <li>Provides Alpha Site support to Engineering specifically related to installation operation calibration service and or testing of a new hardware process or software design in house or on an engineering tool<li> <li>Provides Beta Site Support specifically related to installation operation calibration service andor testing of a new hardware software or processes on a customer tool <li> <li>Initiates and provides review of ECOs to ensure data supports fix and follow up with communication to the field<li> <li>Generates and presents system performance data as required This includes performance metrics such as MTBF MTBI and Availability Reporting will also include process data and IW spending analysis<li> <li>Supports GPS in the generation of documentation such as CENs and BKMs Creates and reviews documentation covering technical improvements system upgrades and support plans Presents at customer level Ensures field implementation <li> <ol><p><b>Functional Knowledge<b> <p> <ul><li>Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines<li> <ul><p><b>Business Expertise<b> <p> <ul><li>Has knowledge of best practices and how own area integrates with others is aware of the competition and the factors that differentiate them in the market<li> <ul><p><b>Leadership<b> <p> <ul><li> Acts as a resource for colleagues with less experience may lead small projects with manageable risks and resource requirements<li> <ul><p><b>Problem Solving<b> <p> <ul><li>Solves complex problems takes a new perspective on existing solutions exercises judgment based on the analysis of multiple sources of information<li> <ul><p><b>Impact<b> <p> <ul><li>Impacts a range of customer operational project or service activities within own team and other related teams works within broad guidelines and policies<li> <ul><p><b>Interpersonal Skills<b> <p> <ul><li>Explains difficult or sensitive information works to build consensus<li> <ul><p><strong>Qualifications<strong> <p> <p><b>Education<b> <p> <p>Bachelors Degree <p> <p><b>Skills<b> <p> <p><b>Certifications<b> <p> <p><b>Languages<b> <p> <p><b>Years of Experience<b> <p> <p>4 7 Years <p> <p><b>Work Experience<b> <p> <p><strong>Additional Information<strong> <p> <p><b>Time Type<b> <p> <p>Full time <p> <p><b>Employee Type<b> <p> <p>Assignee Regular <p> <p><b>Travel<b> <p> <p>Yes 10 of the Time <p> <p><b>Relocation Eligible<b> <p> <p>No <p> <p><b>US Salary Range<b> <p> <p>$9200000 $12650000 <p> <p>The salary offered to a selected candidate will be based on multiple factors including location hire grade jobrelated knowledge skills experience and with consideration of internal equity of our current team members In addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable <p> <p>For all sales roles the posted salary range is the Target Total Cash TTC range for the role which is the sum of base salary and target bonus amount at 100 goal achievement <p> <p>Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace All qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law<p>
Zuora Business Analyst/Technology Architect 5219518
Company: Accenture
Location: East Bay
Posted Mar 15, 2024
<p><b>Accenture Flex<b> offers you the flexibility of local fixedduration projectbased work powered by Accenture a leading global professional services company Accenture is consistently recognized on FORTUNEs 100 Best Companies to Work For and Diversity Incs Top 50 Companies For Diversity lists <p> <p>As an <b>Accenture Flex <b>employee you will apply your skills and experience to help drive business transformation for leading organizations and communities In addition to delivering innovative solutions for Accentures clients you will work with a highly skilled diverse network of people across Accenture businesses who are using the latest emerging technologies to address todays biggest business challenges <p> <p>You will receive competitive rewards and access to benefits programs and worldclass learning resources <b>Accenture Flex<b> employees work in their local metro area onsite at the project significantly reducing andor eliminating the demands to travel <p> <p>Job Description <p> <p>Responsible for supporting design and leading offshore development for Zuora Billing Zuora Revenue and setup of the Adyen Payment Gateway <p> <p>Basic Qualifications <p> <ul><li>Minimum 7 years of Billing experience<li> <li>Minimum 3 years of Zuora designImplementation experience<li> <li>Minimum of 5 years of team leadership experience<li> <li>High School Diploma or GED<li> <ul><p>Preferred Qualifications <p> <ul><li>Agile and Waterfall Delivery methodologies<li> <li>Strong Written and verbal customer communication skills<li> <ul><p>Compensation at Accenture varies depending on a wide array of factors which may include but are not limited to the specific office location role skill set and level of experience As required by local law Accenture provides a reasonable range of compensation for roles that may be hired in California Colorado New York or Washington as set forth below We accept applications on an ongoing basis and there is no fixed deadline to apply <p> <p>Information on benefits is here <p> <p>Role Location <p> <p>California $11009 to $12009hour <p> <p>Colorado $11009 to $12009hour <p> <p>New York $11009 to $12009hour <p> <p>Washington $11009 to $12009hour <p> <p><b>What We Believe <b> <p> <p>We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization As a business imperative every person at Accenture has the responsibility to create and sustain an inclusive environment <p> <p>Inclusion and diversity are fundamental to our culture and core values Our rich diversity makes us more innovative and more creative which helps us better serve our clients and our communities Read more here <p> <p><b>Equal Employment Opportunity Statement <b> <p> <p>Accenture is an Equal Opportunity Employer We believe that no one should be discriminated against because of their differences such as age disability ethnicity gender gender identity and expression religion or sexual orientation <p> <p>All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law <p> <p>Accenture is committed to providing veteran employment opportunities to our service men and women <p> <p>For details view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement <p> <p><b>Requesting An Accommodation<b> <p> <p>Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances including reasonable accommodation when needed If you are hired by Accenture and require accommodation to perform the essential functions of your role you will be asked to participate in our reasonable accommodation process Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired <p> <p>If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance please call us toll free at 1 877 8899009 send us an email or speak with your recruiter <p> <p><b>Other Employment Statements <b> <p> <p>Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States <p> <p>Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration <p> <p>Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process <p> <p>The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant Additionally employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the Companys legal duty to furnish information<p>
Account Executive, Inside Sales APAC
Company: Motorola Solutions
Location: Palm Bay-Melbourne-Titusville
Posted Mar 15, 2024
<p><b><b>Company Overview<b><b><br ><p><p><span>At Motorola Solutions were guided by a shared purpose helping people be their best in the moments that matter and we live up to our purpose every day by solving for safer Because people can only be their best when they not only feel safe but are safe Were solving for safer by building the best possible technologies across every part of our safety and security ecosystem Thats mission critical communications devices and networks AIpowered video security amp access control and the ability to unite voice video and data in a single command center view Were solving for safer by connecting public safety agencies and enterprises enabling the collaboration thats critical to connect those in need with those who can help The work we do here matters<span><p> <p><b><b><p> <p><b>Department Overview<b>The Inside Sales is responsible for being the subject matter expert champion and advocate for specific solutions or products within our overall portfolio Their top priority is to radiate sales of a Video Security and Analytics solution within our overall product portfolio Develops new prospects and interacts with existing customers to increase sales and adoption of new technologies and solutions Strategically partners with Account Managers and serves as an overlay to help supplement their effort to drive nextgeneration solutions and services <br >The Inside Sales is held accountable and incentivized for individual achievement of specific business targets and results The Inside Sales is typically assigned to a geographic territory and is responsible for establishing a strong rapport and relationship with internal account teams and both existing and potential customers<b><br >Job Description<b> <p><ul><li> <p><span>Sell Video Security and Access control products and solutions through a consultative selling approach <span><p> <li> <li> <p><span>Drive sales in a defined territory to achieve revenue targets <span><p> <li> <li> <p><span>Qualify all existing leads in Salesforcecom and all Avigilon lead databases and resources set forth by the Inside Sales Manager APAC that may be generated from sales trade shows telesales marketing referrals partners website consultants and call campaigns <span><p> <li> <li> <p><span>Coordinate promote and lead webinars in your assigned region as directed by the Inside Sales Manager APAC <span><p> <li> <li> <p><span>Meet or exceed quarterly and annual sales objectives for your assigned territory <span><p> <li> <ul><p><br ><p><p><span>Additional KnowledgeSkills <span><p> <ul><li> <p><span>Proactively utilize strong problemsolving skills to deliver customerfocused solutions<span><p> <li> <li> <p><span>Educate customers on respective business processes and procedures and proactively continue to understand products amp solutions<span><p> <li> <li> <p><span>Demonstrate active listening and consultative selling skills when promoting additional products and services<span><p> <li> <li> <p><span>Display strong verbal communication skills through daily customer interaction<span><p> <li> <li> <p><span>Exercise multitasking skills when managing multiple systems and applications during customer interaction<span><p> <li> <li> <p><span>Utilize internal business tools and applications to effectively qualify and resolve the customers issues This involves multitasking between systems while interacting with the customer<span><p> <li> <ul><p><b><br >Basic Requirements<b> <p><p><b><b>Education and Qualifications<b><b><p> <ul><li> <p><span>Two to five years of experience within an Inside Sales organization <span><p> <li> <li> <p><span>Preferred experience with technology sales cold calling and webinars<span><p> <li> <li> <p><span>Preferred Salesforce CRM experience <span><p> <li> <li> <p><span>Proven sales achievement in a remote selling environment a PLUS<span><p> <li> <li> <p><span>Experience developing collaborative relationships<span><p> <li> <li> <p><span>Closing skills Winning sales campaigns after they have progressed past Needs Development closing late stage deals developing reasons for prospects to act overcoming late stage deal obstacles winning confidence and support of late stage new entrants to the sales campaign<span><p> <li> <li> <p><span>Experience delivering presentations<span><p> <li> <li> <p><span>Proficient computer skills with emphasis on Windows or Google based applications<span><p> <li> <ul><p><b><b>Experience <b><b><p> <ul><li> <p><span>2+ years of sales and industry experience in Video Security<span><p> <li> <ul><p><b><b>Personal Attributes<b><b><p> <ul><li> <p><b><span>C<span><b><span>ustomer focused detail oriented<span><p> <li> <li> <p><span>Ability to maintain a positive attitude in a high stressfastpaced work environment<span><p> <li> <li> <p><span>Confident individual who is willing to assume responsibility<span><p> <li> <li> <p><span>Selfmotivated with a high degree of drive grit and determination<span><p> <li> <li> <p><span>Strong individual contributor and team player<span><p> <li> <li> <p><span>Adaptive and flexible changing technologies processes environments <span><p> <li> <ul><p><b><br >Travel Requirements<b>None<b><br >Relocation Provided<b>None<b><br >Position Type<b>Experienced<br ><p><p><p> <p><b>Referral Payment Plan<b>Yes <p><p><i><b>EEO Statement<b><i><p> <p><span>Motorola Solutions is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic <span><p> <p><span>We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team<span><p> <p><span>Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions To request an accommodation please email <span><span>ohrmotorolasolutionscom<span><p>
Manager, Market Access
Company: Penumbra
Location: East Bay
Posted Mar 15, 2024
<p>The Manager Market Access will work collaboratively as part of the Vascular Marketing team In this role you will work closely with senior executives and crossfunctionally with other departments to create valueproposition messaging for Penumbra products and therapies by providing health economic and reimbursement support for field team and beyond This may include health economic studies health economic data analysis reimbursement analysis and strategy coverage coding and payment<p> <p><br ><p> <p><b>What Youll Work On<b><p> <p> Support crossfunctional teams on development of health economic value messaging reimbursement and coverage strategies based on robust understanding of physicians businesspractice managers payers and their decisionmaking systems<p> <p> Manage key relationships with providers payer international reimbursement teams and sales force as appropriate Support each customer group in a manner that reflects their needs and expectations of the business partnership and working with internal cross functional teams to communicate the Penumbra value proposition<p> <p> Provide customer perspective on development of internalexternal codingcoveragereimbursement strategies education tools and support<p> <p> Provide perspective on economic buyer and commercial payerrelated issues related to reimbursement coverage and contracting for the Penumbra product portfolio<p> <p> Work with senior management to help execute and implement new strategy for business <p> <p> Communicate effectively to keep internal stakeholders regularly informed about codingcoveragereimbursement issues affecting the company and its customers<p> <p> Support vendor relationships and projects as needed<p> <p> Select manage train and develop staff Establish objectives and assignments and provide ongoing feedback through performance reviews and development plans <p> <p> Adhere to the Companys Quality Management System QMS as well as domestic and global quality system regulations standards and procedures <p> <p> Understand relevant security privacy and compliance principles and adhere to the regulations standards and procedures that are applicable to the Company <p> <p> Ensure other members of the department follow the QMS regulations standards and procedures <p> <p> Perform other workrelated duties as assigned<p> <p> <p> <p><b>What You Contribute<b><p> <p> Requires bachelors degree with 7+ years of marketing market access or analytics experience preferred or an equivalent combination of education and experience<p> <p> Requires strong financial analysis skills and ability to problem solve and make relevant recommendations<p> <p> Strong oral written and interpersonal communication skills<p> <p> High degree of accuracy and attention to detail<p> <p> Proficiency with MS Word PowerPoint and strong Excel skills<p> <p> Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously<p> <p> <p> <p><b>Working Conditions<b><p> <p>General office environment Willingness and ability to work on site May have business travel from 5 10 Requires some lifting and moving of up to 10 pounds Must be able to move between buildings and floors Must be able to remain stationary and use a computer or other standard office equipment such as a printer or copy machine for an extensive period of time each day Must be able to read prepare emails and produce documents and spreadsheets Must be able to move within the office and access file cabinets or supplies as needed Must be able to communicate and exchange accurate information with employees at all levels on a daily basis<p> <p> <p> <p><b>Annual Base Salary Range $135000 $185000 year<b><p> <p>We offer a competitive compensation package plus a benefits and equity program when applicable Individual total compensation will vary based on factors such as qualifications skill level competencies and work location <p> <p> <p><p><b>What We Offer<b><p> <p>A collaborative teamwork environment where learning is constant and performance is rewarded<p> <p>The opportunity to be part of the team that is revolutionizing the treatment of some of the worlds most devastating diseases<p> <p>A generous benefits package for eligible employees that includes medical dental vision life ADampD short and longterm disability insurance 401k with employer match an employee stock purchase plan paid parental leave eleven paid company holidays per year a minimum of fifteen days of accrued vacation per year which increases with tenure and paid sick time in compliance with applicable laws<p> <p><br ><p> <p>Penumbra Inc headquartered in Alameda California is a global healthcare company focused on innovative therapies Penumbra designs develops manufactures and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States most of Europe Canada and Australia and through distributors in select international markets The Penumbra logo is a trademark of Penumbra Inc<p> <p> <p> <p><i><span>Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity age disability military or veteran status or any other characteristic protected by federal state or local laws<span><i><p> <p><br ><p> <p><span>If you reside in the State of California please also refer to <span>Penumbras Privacy Notice for California Residents<p> <p><br ><p> <p><span>For additional information on Penumbras commitment to being an equal opportunity employer please <span>Penumbras AAP Policy Statement<p> <p><br ><p> <p><p>
Senior Manager, Digital Experience & Strategy
Company: Universal Orlando Resort
Location: Orlando, FL
Posted Mar 15, 2024
<p><b>Job Description amp Requirements<b> <p> <p> FOR DATA ORGANIZATION <p> <p>Below code block contains Job Description amp ApplyRefer amp Share <p> <p><b>Job Description amp Requirements<b> <p> <p><strong>Universal Orlando Resort believes inperson collaboration is key to our success Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week Some remote opportunities are available within specific departments There are also roles that require being onsite full time Youll learn more about this during the application process<strong> <p> <p><strong>JOB SUMMARY<strong> Focuses on developing digital strategies that evolve and enhance our Guest and Team Member journeys and help identify areas for innovation and transformation across Universal Destinations amp Experiences UDX Evaluating the full endtoend lifecycle from prearrival to onsite to next visit provide guidance on strategic program concepts across the continuum of Guest and Team Member interactions and support the development of short mid to longterm experience visions <p> <p>This role will help draw the strategic connections across our product portfolio and assist with the holistic planning of new initiatives aimed at advancing the business achieving program goals and delivering worldclass experiences that are industry leading Act as a key partner within the operations to lead department alignment support business enablement and champion inclusion and transparency across the divisions Strong emphasis on industry trends crossfunctional collaboration executive communication and creativity across highly complex environments <p> <p><strong>MAJOR RESPONSIBILITIES<strong> <p> <p><strong>STRATEGIC PLANNING AND JOURNEY MAPPING<strong> <p> <ul><li>Identify areas of opportunity to innovate remove friction and drive business results across Guest and Team Member experience journeys<li> <li>Develop experience visions that support department goals influence strategic planning and strengthen the overall experience and product portfolio<li> <li>Build journey personas to help identify and design for diverse audiences and provide valuable insights into experience requirements for strategic planning<li> <li>Assist in the development of digital experience strategies over a multiyear horizon integrated across UDX inclusive of New Ventures<li> <li>Responsible for assessing the endtoend journey for new initiatives across the company inclusive of modernizing the experience relieving pain points and creating a unique compelling seamless experience<li> <li>Partner with Operations to baseline improve and enhance the suite of digital tools and Guest interaction systems processes and resources<li> <li>Assist with integrated longrange planning for strategic customer experience initiatives<li> <li>Develop key digital innovation concepts and platforms to address Guest and Team Member experience and business growth<li> <li>Understand business goals and opportunities to ensure customer vision and strategies align with customers needs and enable business revenue streams and growth<li> <li>Stay connected and ahead of industry trends and competition in the marketplace to enable integrated innovation into customer experience strategies and capabilities<li> <ul><p><strong>CROSSFUNCTIONAL LEADERSHIPCOLLABORATION<strong> <p> <ul><li>Lead collaboration gain alignment and partner on the development of Guest and Team Member experience planning and strategies across internal teams at UDX including but not limited to Technology BAIE Corporate Strategy Business Development Operations Marketing amp Sales Creative Revenue Operations and Finance<li> <li>Partner with Transformation Management Office and Product teams to ensure strategies and concepts align with goals for the organization<li> <li>Provide daytoday leadership for the crossfunctional team in the design and planning of strategies and capabilities aimed at addressing customer friction points to achieve superior Guest and Team Member satisfaction and business growth<li> <li>Lead and facilitate the advancement of business capabilities and growth of digital solutions within UDX<li> <ul><p><strong>EXECUTIVE COMMUNICATIONS amp VISION DOCUMENTS<strong> <p> <ul><li>Create experience strategy documents that clearly layout the intended vision area of focus proposed experience and business benefits<li> <li>Draft clear and concise experience roadmaps that articulate prioritization sequence justification and added value at each initiative milestone<li> <li>Partner with other internal teams to create executivelevel summaries of current and future workstreams for accurate and ongoing communications<li> <ul><p><strong>DEPARTMENT LEADERSHIP amp DEVELOPMENT<strong> <p> <ul><li>Achieve operational excellence and superior Guest and Team Member experience advancements by building a highperforming team to achieve and exceed goals and objectives<li> <li>Manage and lead the internship program bringing in the best talent for shifting project needs<li> <li>Supervise and mentor direct reportsTeam Members across the department in daytoday management of work<li> <ul><p><strong>SITE LEADERSHIP amp SUPPORT<strong> <p> <ul><li>Assist in the testing deployment and sustainment of new experiences both onsite and virtually<li> <li>Conduct site visits for project research industry benchmarking project planning and product activations<li> <li>Understands and actively participates in Environmental Health amp Safety responsibilities by following established UO policy procedures training and team member involvement activities<li> <li>Performs other duties as assigned<li> <ul><p><strong>EDUCATION<strong> Bachelors degree is required Advanced degree preferred Undergraduate degree preferred in marketing engineering design technology analytics or related fields <p> <p><strong>EXPERIENCE<strong> <p> <ul><li>7+ years in progressive transformation business operations technology enablement innovation or design leadership<li> <li>Expert in customer experience strategy development<li> <li>Experience in largescale operations eg Theme Parks Travel Entertainment<li> <li>Experience in transformation initiatives<li> <li>Experience in consumer enterprise and experience technologies<li> <li>Experience in project team leadership and largescale program planning and implementation<li> <li>Experience in stakeholder and partner management<li> <li>Experience in executive communication relationship building and decision making<li> <li>Excellent analytical written and oral communication skills and be able to explain complex concepts both concisely and simply<li> <li>Proven ability to maintain a highlevel of client service<li> <li>Demonstrated ability to define and execute strategic initiatives<li> <ul><p>Or equivalent combination of education and experience <p> <p>Your talent skills and experience will be rewarded with a competitive compensation package <p> <p>Universal is not accepting unsolicited assistance from search firms for this employment opportunity All resumes submitted by search firms to any employee at Universal Orlando viaemail the Internet or in any form andor method without a valid written Statement of Work in place for this position from Universal Orlando HRRecruitment will be deemed the sole property of Universal Orlando No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means <p> <p>Universal Orlando Resort <strong>Here you can<strong> <p> <p>Universal Orlando is an equal opportunity employer Universal elements and all related indicia TM amp © 2024 Universal Studios All rights reserved EOE<p>
Manager Technical Marketing (Remote)
Company: Cisco
Location: South Bay
Posted Mar 15, 2024
<p><b><strong>What Youll Do<strong><b> <p> <p>You will be a key leader of Ciscos XDR TME team We help design build and deliver marketleading Breach Protection security products These products form the foundation of Ciscos innovative security analytics portfolio <p> <p>The role of the Manager Technical Marketing Engineer is to enhance products and enable sales through <p> <ul><li>Being the technical advocate and subject matter expert on SaaS based security offers inside the Business Unit for customers<li> <li>Evangelizing the value and utility of Cisco security technologies to customers the field and channel partners<li> <li>Working with peer product teams across Cisco to drive native and orchestrated integrations to build worldclass enterprise solutions<li> <ul><p>The Manager Technical Marketing Engineer enables the success of Ciscos Breach Protection Suites with a focus on Cisco XDR <p> <ul><li>Executing the strategic plan for technical marketing consistent with the broader business strategy of the product portfolio<li> <li>Developing compelling technical collateral by synthesizing complex concepts into customer field and channelcentric materials<li> <li>Ensuring vital content training programs and design implementations are available to the system engineers solution architects and the partner technical communities<li> <li>Engaging with strategic customers to better understand the environment where our products are deployed and where we should innovate to excel<li> <li>Participating in the development process to provide indepth customer and technical understanding to both Engineering and Product Managers<li> <ul><p><b><strong>Who Youll Work With<strong><b> <p> <p>We are an agile fun passionate TME team within Ciscos Security Business Group Our team has deep product knowledge and broad technical knowledge about a variety of networking environments We clearly articulate the technical differentiators of our products whenby interacting with customers channel partners and the Cisco field We collaborate and work closely with technical Program Managers Engineers and public cloud vendors to stay on the forefront of capabilities that can further our ability to deliver software and platform services anywhere When you work with us youll be part of a highly empowered collaborative global team thats passionate about technology <p> <p><b><strong>Who You Are<strong><b> <p> <p>You are an accomplished technical leader in cyber security with an outstanding work ethic and demonstrated success in security product design implementation and demonstration As a qualified candidate you bring IT and networking industry knowledge a competitive background and years of technology experience to aid in technical selling explaining features and benefits to customers and partners and designing and configuring products and solutions to meet specific customer needs <p> <p><b><strong>Basic Qualifications<strong><b> <p> <ul><li>7 years of technical marketing technical sales customer success or engineering<li> <li>4+ years experience in cloud and container frameworks Network Automation PaaS or SaaS technologies<li> <ul><p><b><strong>Preferred Qualifications<strong><b> <p> <ul><li>Experience in designing and operating AWS Azure GCP networks<li> <li>Excellent interpersonal and communication skills and ability to influence and communicate effectively to both ExecutiveLevel Management as well as organizational managers<li> <li>Experience in working with remote teams and a global organization which is 24x7<li> <li>Willingness to travel up to 40 to support sales training and marketing efforts<li> <li>Relevant certifications such as AWS Certified Solutions Architect AWS Certified Security Google Professional Cloud Architect Azure Solutions Architect Expert CCIE Security and other technical certifications are highly desired<li> <ul><p><b><strong>Why Cisco Secure<strong><b> <p> <p>Were global were adaptable were diverse and our security portfolio is as extensive as it is groundbreaking Have you heard of Threat Detection amp Response Zero Trust by Duo Common Services Engineering or Cloud amp Network Security Those are only a few of our product teams The only thing were missing is YOU <p> <p>Join an enterprise security leader with a startup culture committed to driving innovation and giving you the opportunity to make an impact We InnovateToWin and we know were better together thats why were dedicated to inclusivity collaboration and diversity in everything we do <p> <p>Were proud to be the Best Small and MidSize Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100 of Fortune 100 Companies using our products and were excited to see the new heights well reach with your passion for security your customer focus and your desire to change things up <p> <p>There are so many amazing reasons to join Cisco Learn more <p> <p><strong>Message to applicants applying to work in the US andor Canada<strong> <p> <p>When available the salary range posted for this position reflects the projected hiring range for new hire fulltime salaries in US andor Canada locations not including equity or benefits For nonsales roles the hiring ranges reflect base salary only employees are also eligible to receive annual bonuses Hiring ranges for sales positions include base and incentive compensation target Individual pay is determined by the candidates hiring location and additional factors including but not limited to skillset experience and relevant education certifications or training Applicants may not be eligible for the full salary range based on their US or Canada hiring location The recruiter can share more details about compensation for the role in your location during the hiring process <p> <p>US employees have to quality medical dental and vision insurance a 401k plan with a Cisco matching contribution short and longterm disability coverage basic life insurance and numerous wellbeing offerings Employees receive up to twelve paid holidays per calendar year which includes one floating holiday plus a day off for their birthday Employees accrue up to 20 days of Paid Time Off PTO each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO We offer additional paid time to volunteer and give back to the community Employees are also able to purchase company stock through our Employee Stock Purchase Program <p> <p>Employees on sales plans earn performancebased incentive pay on top of their base salary which is split between quota and nonquota components For quotabased incentive pay Cisco typically pays as follows <p> <p>75 of incentive target for each 1 of revenue attainment up to 50 of quota <p> <p>15 of incentive target for each 1 of attainment between 50 and 75 <p> <p>1 of incentive target for each 1 of attainment between 75 and 100 and once performance exceeds 100 attainment incentive rates are at or above 1 for each 1 of attainment with no cap on incentive compensation <p> <p>For nonquotabased sales performance elements such as strategic sales objectives Cisco may pay up to 125 of target Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid<p>
Ecologist II
Company: AECOM
Location: Orlando, FL
Posted Mar 15, 2024
<p><strong>Company Description<strong> <p> <p><strong>Work with Us Change the World<strong> <p> <p>At AECOM were delivering a better world Whether improving your commute keeping the lights on providing access to clean water or transforming skylines our work helps people and communities thrive We are the worlds trusted infrastructure consulting firm partnering with clients to solve the worlds most complex challenges and build legacies for future generations <p> <p>There has never been a better time to be at AECOM With accelerating infrastructure investment worldwide our services are in great demand We invite you to bring your bold ideas and big dreams and become part of a global team of over 50000 planners designers engineers scientists digital innovators program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world <p> <p>Were one global team driven by our common purpose to deliver a better world Join us <p> <p><strong>Job Description<strong> <p> <p>AECOM has a position available for an Ecologist II for our Orlando Florida or Raleigh NC locations In this position you would assist the ecological services department with the evaluation and documentation of natural resources These evaluations include the identification and assessment of vegetative assemblages and wildlife and plant species including the establishment of the extent of wetland jurisdiction regulated by local state andor federal agencies <p> <p>The successful applicant will have <p> <ul><li>A working knowledge of wetland assessment using the Uniform Mitigation Assessment Method UMAM<li> <li>Environmental permitting protected species survey requirements knowledge and strong technical writing capabilities<li> <li>Working knowledge of fauna and flora indigenous to the southeastern United States and regulations protecting wetlands and protected species<li> <li>Clear working knowledge of GIS<li> <ul><p><strong>Qualifications<strong> <p> <p>Minimum Qualifications <p> <ul><li>Minimum Bachelor of Arts or Bachelor of Science degree in Environmental Science Ecology Environmental Studies Biology or related field +2 years of experience or demonstrated equivalency of experience andor education<li> <li>Due to the nature of work US citizenship is required<li> <li>Valid Drivers License and as a condition of employment must be able to pass AECOMs Motor Vehicle Records review<li> <ul><p>Preferred Qualifications <p> <ul><li>2+ years of data collection data review and preparation of scientific documents including wetland reports habitat assessment or speciesspecific reports<li> <li>ArcGIS Survey equipment GPS units tablets etc experience<li> <li>Solid report writing skills and permitting knowledge<li> <ul><p><strong>Additional Information<strong> <p> <ul><li>The position requires fieldwork and the candidate must be able to travel including overnight<li> <li>Sponsorship for US employment authorization is not available now or in the future for this position<li> <li>Relocation is not available for this position<li> <ul><p>Offered rate of compensation Florida will be based on individual education qualifications experience and work location The salary range for this position is $48000 $85000 <p> <p>AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees Depending on your employment status AECOM benefits may include medical dental vision life ADampD disability benefits paid time off leaves of absences voluntary benefits perks US and global wellbeing programs employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan <p> <p><strong>About AECOM<strong> <p> <p>AECOM is the worlds trusted infrastructure consulting firm delivering professional services throughout the project lifecycle from advisory planning design and engineering to program and construction management On projects spanning transportation buildings water new energy and the environment our public and privatesector clients trust us to solve their most complex challenges Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise a culture of equity diversity and inclusion and a commitment to environmental social and governance priorities AECOM is a Fortune 500 firm and its Professional Services business had revenue of $144 billion in fiscal year 2023 See how we are delivering sustainable legacies for generations to come at aecomcom and AECOM <p> <p><strong>Freedom to Grow in a World of Opportunity <strong> <p> <p>You will have the flexibility you need to do your best work with hybrid work options Whether youre working from an AECOM office remote location or at a client site you will be working in a dynamic environment where your integrity entrepreneurial spirit and pioneering mindset are championed <p> <p>You will help us foster a culture of equity diversity and inclusion a safe and respectful workplace where we invite everyone to bring their whole selves to work using their unique talents backgrounds and expertise to create transformational outcomes for our clients <p> <p>AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families We also provide a robust global wellbeing program Were the worlds trusted global infrastructure firm and were in this together your growth and success are ours too <p> <p>Join us and youll get all the benefits of being a part of a global publicly traded firm access to industryleading technology and thinking and transformational work with big impact and work flexibility As an Equal Opportunity Employer we believe in each persons potential and well help you reach yours <p> <p>All your information will be kept confidential according to EEO guidelines<p>
Sr. Director, Legal & Business Affairs
Company: Universal Orlando Resort
Location: Orlando, FL
Posted Mar 15, 2024
<p><b>Job Description amp Requirements<b> <p> <p> FOR DATA ORGANIZATION <p> <p>Below code block contains Job Description amp ApplyRefer amp Share <p> <p><b>Job Description amp Requirements<b> <p> <p><strong>Universal Orlando Resort believes inperson collaboration is key to our success Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week Some remote opportunities are available within specific departments There are also roles that require being onsite full time Youll learn more about this during the application process<strong> <p> <p><strong>JOB SUMMARY<strong> The Senior Director of Legal and Business Affairs Universal Destinations and Experiences UDX is responsible for managing legal aspects of domestic and international commercial matters such as drafting and negotiating complex commercial and real estate agreements corporate transactions and providing advice and guidance for UDX operations This position includes managing attorneys and staff as well as outside counsel and consultants <p> <p><strong>MAJOR RESPONSIBILITIES<strong> <p> <ul><li>Manage complex domestic and international commercial and real estate transactions including land use planning and real estate development matters and drafting interpretation and negotiation of complex contracts and agreements such as purchase and sale agreements leases and acquisition development incentive management third party service licensing and other legal agreements<li> <li>Advise regarding corporate transactions including entity formation joint ventures commercial lending and board and shareholder matters for domestic and international entities<li> <li>Provide oversight management and tracking of corporate compliance including contractual commitments and project management<li> <li>Lead internal team of attorneys and support staff including allocation and supervision of work and professional development and management of outside counsel<li> <li>Strategic planning for proposed transactions management of special projects and provide general advice and counsel on legal issues to Senior Management<li> <li>Review and interpret applicable law statutes regulations and pending legislation and any best practices applicable to UDX operations Drafting of policies and procedures and development and presentation of training materials<li> <li>Understands and actively participates in Environmental Health amp Safety responsibilities by following established UO policy procedures training and team member involvement activities<li> <li>Performs other duties as assigned<li> <ul><p><strong>EDUCATION<strong> Doctor of Jurisprudence <p> <p><strong>EXPERIENCE<strong> 10+ years of experience in commercial and real estate transactions negotiating drafting and interpreting complex businessintellectual property contracts Experience with land use planning and real estate development preferred or equivalent combination of education and experience <p> <p><strong>CERTIFICATIONS LICENSES REGISTRATIONS<strong> Member of a State Bar Florida California Texas or Nevada strongly preferred <p> <p><strong>ADDITIONAL INFORMATION<strong> <p> <ul><li>Must be highly proficient in Microsoft Word and proficient in Excel and PowerPoint as well as Internet and webbased training tools<li> <li>Must be willing to travel frequently domestically and internationally including Asia<li> <ul><p>Your talent skills and experience will be rewarded with a competitive compensation package <p> <p>Universal is not accepting unsolicited assistance from search firms for this employment opportunity All resumes submitted by search firms to any employee at Universal Orlando viaemail the Internet or in any form andor method without a valid written Statement of Work in place for this position from Universal Orlando HRRecruitment will be deemed the sole property of Universal Orlando No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means <p> <p>Universal Orlando Resort <strong>Here you can<strong> <p> <p>Universal Orlando is an equal opportunity employer Universal elements and all related indicia TM amp © 2024 Universal Studios All rights reserved EOE<p>
Senior Manager - Operations
Company: WESCO International
Location: East Bay
Posted Mar 15, 2024
<p><strong>Job Description<strong> <p> <p>As a Senior Manager Operations you will manage multiple priorities in a customercentered environment While leading a diverse group of team members which can include Operations Associates Drivers and Administrative Coordinators You will interact with other internal departments such as Sales in addition to external customer support and interactions Providing exceptional customer service through order fulfilment and problem resolution You will oversee key performance indictors KPIs to maintain and improve service quality You may manage employees in a unionized environment <p> <p><b>Responsibilities<b> <p> <ul><li>Manages all aspects of the locations to include accurate on time order fulfillment and shipping on time receiving manage working capital as relates to Operations inventory and quality management systems <li> <li>Management responsibility of a location or locations that could include multiple warehouse management systems multiple location oversight andor multifaceted customer value added services<li> <li>Maintains a safe secure and inclusive workplace<li> <li>Manages coaches mentors hires and trains employees This also includes performance management<li> <li>Ensures compliance with policies procedures and audit standards eg internal controls ISO 9000<li> <li>Manages expensebased profit and loss statement PampL to plan<li> <li>Drives efficiencies within the facility using LEAN methodologies<li> <li>Maintains facility tourready standards<li> <li>Ensures preventative maintenance on the facility and on all equipment eg material handling equipment wire cutting machines racking systems warehouse infrastructure<li> <li>Matches facility capacities to customersales professionals expectations Work with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations<li> <li>Work with other support departments such as Accounts Payable Accounts Receivable Human Resources and Finance <li> <li>Actively engaged in developing annual budgets for the facility<li> <ul><p><b>Qualifications<b> <p> <ul><li>High School Degree or Equivalent required Bachelors Degree preferred<li> <li>7+ years operations experience specifically in distribution center facilities preferred<li> <li>Knowledge of Microsoft applications eg Excel Word Teams Power Point<li> <li>Experience managing a group or team of individual contributors andor indirectly supervises support staff<li> <li>Ability to effectively communicate in both group and individual settings<li> <li>Capable of handling multiple priorities with a high sense of urgency<li> <li>Experience managing a group or team of individual contributors andor indirectly supervises support staff<li> <li>Ability to travel 025 of the time<li> <ul><p>Wesco International Inc including its subsidiaries and affiliates Wesco provides equal employment opportunities to all employees and applicants for employment Employment decisions are made without regard to race religion color national or ethnic origin sex sexual orientation gender identity or expression age disability or other characteristics protected by law US applicants only we are an Equal Opportunity and Affirmative Action Employer <p> <p>LIES3 <p> <p><strong>About the Team<strong> <p> <p>At Wesco we build connect power and protect the world As a leading provider of businesstobusiness distribution logistics services and supply chain solutions we create a world that you can depend on <p> <p>Our companys greatest asset is our people Wesco is committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives authenticity and individuality of more than 20000 Wesco employees around the globe Through our Business Resource Groups comprehensive benefits plan and our community outreach initiatives you can be a part of a welcoming work community who provides platforms for your success <p> <p>Learn more about Working at Wesco here and apply online today <p> <p>Founded in 1922 and headquartered in Pittsburgh Wesco is a publicly traded NYSE WCC FORTUNE 500® company<p>
Go To Market Manager
Company: Adobe
Location: South Bay
Posted Mar 15, 2024
<p><b>Our Company<b> <p> <p>Changing the world through digital experiences is what Adobes all about We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen <p> <p>Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours <p> <p>Are you an exceptional product leader who can drive strategy and deliver results We want to hear from you As the Global GoToMarket Manager for the Adobe Success plans team you play a key role in developing the offerings for Adobe Success plans coordinated gotomarket strategy <p> <p>This leader develops the right offerings and addons formulates the pricing strategy analyzes portfolio performance and recommends improvements Working with customer engineering technical account managers field engineers customer success and sales teams we need you to build a profitable business model with a focus on customer success and value realization As a team member you help craft the positioning and messaging for the offer portfolio by supporting the product marketing team Attention to detail and an eye for quality along with the ability to grasp and translate technical capabilities into benefits will be essential <p> <p>The environment is fastpaced upbeat high growth and highly collaborative This person actively participates in the creation and execution of products offers and programs The right candidate seeks opportunities to be strategic own their business and bring stakeholders together to produce results <p> <p>What youll do <p> <ul><li><b>Offers and programs<b> Create manage and measure effective Adobe Success plans solving real customer problems in ways that drive product adoption customer success and value realization <li> <li><b>Product lifecycle management<b> Identify and intake new opportunities build the business case gather requirements as the advocate of the customer help coordinate the standard bill of materials including scope and statement of work refresh offers bringing in efficiencies and driving costs down and prioritize the roadmap for your line of business with a strong 12 year vision<li> <li><b>Get results<b> Take initiatives from conception to completion tackle sophisticated problems in what can be at times an ambiguous environment lead and influence cross functional teams like Legal Marketing IT and Customer Care oversee portfolio offerings worldwide provide insights and encourage standard methodologies present strategy to key influencers and senior leadership <li> <li><b>Offer intelligence<b> Be the authority on the buyers and users of your offers Use data quantitative and qualitative to form hypotheses and shape your portfolio strategy <li> <li><b>Product expertise<b> Understand deeply how Adobe products are licensed branded and consumed by customers Work with product teams learn the license roadmap and how new products and features may impact your offers<li> <li><b>Marketing support and sales enablement<b> partner with product marketing to develop customer programs and incentives Support sales enablement by communicating the value proposition of your services <li> <li><b>Work in partnership<b> with other Product Managers Engineering Business Development Developer Relations Evangelism Market Research and Partners to translate business needs into product requirements and integrate those into productservice development plans<li> <ul><p>What you need to succeed <p> <ul><li>6+ years of product management experience in support services professional services or software Experience in product marketing is a plus<li> <li>Bachelors degree in business or marketing MBA preferred<li> <li>Strong communication skills suited for written or verbal presentations at different levels of the organization rally people around a vision with both local and remote teams<li> <li>Robust analytical skills to gather customer insights identify market opportunities and make datadriven decisions for the direction of the portfolio and GTM<li> <li>Deep knowledge of customer needs and competitive situation Ability to apply this knowledge to develop clear product feature plans<li> <li>Proven leadership and management skills Ability to plan organize negotiate and establish priorities to achieve results<li> <li>Demonstrable track record of relevant accomplishments<li> <li>Selfmotivated resultsoriented wellorganized able to successfully manage multiple priorities and aggressive business goals<li> <li>Able to clearly articulate technical solutions to internal and external audiences<li> <li>High degree of intellectual curiosity and ability to learn and apply new concepts and technologies quickly<li> <li>Willing to travel two to three times annually<li> <ul><p>Our compensation reflects the cost of labor across several US geographic markets and we pay differently based on those defined markets The US pay range for this position is $146300 $246400 annually Pay within this range varies by work location and may also depend on jobrelated knowledge skills and experience Your recruiter can share more about the specific salary range for the job location during the hiring process <p> <p>At Adobe for sales roles starting salaries are expressed as total target compensation TTC = base + commission and shortterm incentives are in the form of sales commission plans Nonsales roles starting salaries are expressed as base salary and shortterm incentives are in the form of the Annual Incentive Plan AIP <p> <p>In addition certain roles may be eligible for longterm incentives in the form of a new hire equity award <p> <p>Adobe is proud to be an Equal Employment Opportunity and affirmative action employer We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law Learn more <p> <p>Adobe aims to make Adobecom accessible to any and all users If you have a disability or special need that requires accommodation to navigate our website or complete the application process email accommodationsadobecom or call 408 5363015 <p> <p>Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each others employees<p>
Technical Success Manager
Company: Gigamon
Location: South Bay
Posted Mar 15, 2024
<p><strong>Description<strong> <p> <p>As a member of the One Gigamon team you are a trusted advisor to our customers always striving to deliver the right combination of technology and expertise to fit our customers needs Your passion for deep observability and dedication to building a vibrant practice with diversity of thought and experience at the core will provide you with the opportunity to help others achieve their goals and objectives to nurture and grow your own skills and abilities and to thrive through dynamic expertise driven collaborative relationships <p> <p>The ideal candidate is a technical cloud expert and practitioner who complements the Customer Success Managers by bringing expertise to the customers onboarding and adoption journeys for deployments technical health checks and when technical advice and best practices are needed Based on customer success and lessons learned the TSM will publish articles and deliver 1tomany webinars for customers to avoid common pitfalls across different cloud use cases <p> <p>What youll do <p> <ul><li>Ensure customer use cases can be deployed through validated designs<li> <li>Drive effective communications with customers and internal teams<li> <li>Effectively scope prospective customer use cases<li> <li>Proactive engagement with customers to provide clear and consistent experiences for planning deployment adoption integration and expansion<li> <li>Establish a clear regular and effective communication cadence with the customer success managers account teams and customers<li> <li>Demonstrate an ability to interact at all levels within customer organizations from Clevel to frontline technical staff<li> <li>Develop continuous product education and awareness programs delivering 1 Many training sessions as required<li> <li>Track Customer Success KPIs Develop and manage action plans to continuously improve delivery and adoption of features<li> <li>Represent the customer with Gigamons Support Engineering and Product teams when they troubleshoot customer concerns to ensure that critical issues are documented and escalated in an expeditious manner for resolution<li> <li>Serve as a customer advocate within Gigamon and report customer feedback internally to Account Management Product Management and Engineering<li> <li>Establish oneself as the technical advisor to the customer and a liaison between internal Gigamon teams and the customer to ensure product adoption and stickiness<li> <li>Develop solutions to solve customer issues leading towards product experience enhancements<li> <li>Travel to customer locations and industry events as needed<li> <li>Evaluate customer needs coordinate design for a solution and clearly communicate proposed solutions with an outline of next action items<li> <li>Deliver succinct and factbased communications both verbally and in writing<li> <ul><p>What youve Done <p> <ul><li>You hold a BABS in a quantitativetechnical field or an equivalent qualification <li> <li>With an impressive track record you bring over 5 years of experience in technical delivery service delivery client management andor managed services <li> <li>Your extensive background includes significant experience in customerfacing support or consulting roles such as professional services account management project management customer service customer success and more <li> <ul><p>Who you are <p> <ul><li>You are a team player who possesses a desire and ability to work in a fastpaced goaloriented environment <li> <li>With domain knowledge in networking and security of public and private clouds you bring valuable expertise<li> <li>Your strong knowledge extends to the working mechanisms of large enterprise customers<li> <li>You have a fundamental understanding of network and security protocols and operating systems Windows Unix Linux<li> <li>Your awareness of current Public and Private Cloud challenges and solutions sets you apart<li> <li>You have a proven track record in driving internal departments and resources to solve complex customer experience or implementation problems<li> <li>As an analytical thinker you exhibit strong problemsolving abilities<li> <li>You are professionally proficient in English for both business and technical conversations<li> <li>You have the ability to ravel within the US<li> <ul><p>The base salary compensation range targeted for this role based out of Gigamons Santa Clara CA Headquarters office is $148500 165000 with an opportunity to earn an annual bonus or commission subject to terms and conditions of the plan This salary range is an estimate and the actual salary may vary based on the Companys compensation practices <p> <p>We are committed to a diverse equitable and inclusive Gigamon As an equal opportunity employer all applicants will receive consideration for employment without regard to race color religion sex national origin age sexual orientation gender identity disability veteran status or any other protected characteristic under applicable federal state andor local law <p> <p>Gigamon fosters a business culture dedicated to equitable hiring If your experience and skills closely match our job description but may not necessarily fulfill all requirements please still apply Gigamon is on a continued mission to grow and scale an innovative organization We believe this is best achieved by hiring celebrating and respecting people with diverse backgrounds skills perspectives and experiences <p> <p>The privacy rights of all individuals including job applicants and candidates are very important to us Our Gigamon Applicant Privacy Policy will inform you about how Gigamon Inc and its direct and indirect subsidiaries collect use store or otherwise process personal information about job applicants and candidates including through your access andor use of our careers website and thirdparty job websites eg LinkedIn Indeed Glassdoor Naukri etc<p>