Travel Jobs in Tampa Bay, FL
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Sr. Principal Technologist
Company: Astera Labs
Location: South Bay
Posted Mar 12, 2024
<div> <p><span>Astera Labs is a global leader in purposebuilt connectivity solutions that unlock the full potential of cloud and AI infrastructure Our Intelligent Connectivity Platform integrates PCIe CXL and Ethernet semiconductorbased solutions based on a softwaredefined architecture that is both scalable and customizable Inspired by trusted partnerships with hyperscalers and the data center ecosystem we are an innovation leader of products that are flexible interoperable and reliable We are headquartered in the heart of Californias Silicon Valley with RampD centers and offices in Taiwan China Vancouver and Toronto Canada and Haifa Israel <span><p> <div> <p><strong>Sr Principal Technologist<strong><p> <p>Are you passionate about pushing the boundaries of system interconnect software and chip architecture Do you thrive when pitching cuttingedge technology solutions to clients and industry partners We are seeking a creative customer facing Sr Principal Technologist to help facilitate Asteras development of data center connectivity solutions In this role you will play a pivotal role in driving the architecture and definition of future products by leveraging your expertise in system architecture SOC architecture PCIeCXLEthernet technologies AI Fabrics and hardwaresoftware codesign You will have the opportunity to directly engage with customers influence product features and roadmap and help drive innovation to better solve our customers bottlenecks in hyperscale data centers<p> <p><strong>This role is fully in person in Santa Clara Some travel may be required<strong><p> <p><strong>Basic qualifications<strong> <p> <ul><li>BS in Electrical or computer engineering MS or PhD preferred<li> <li>≥10 years experience developing highspeed connectivity solutions for data centers PCIe Ethernet CXL etc<li> <li>Experience working in a customerfacing role with the ability to articulate technical concepts influence decisionmaking and build business cases<li> <li>Ability to dig deeply into technical challenges and use cases<li> <li>Strong understanding of chip design principles and architecture<li> <li>Strong understanding of datacenter system architecture and design challenges<li> <li>Strong understanding of full stack solutions from silicon to application integration<li> <li>Excellent communication and interpersonal skills with the ability to collaborate effectively with internal teams and external partners<li> <li>Demonstrated leadership capabilities with a track record of driving technical initiatives and delivering results in a fastpaced environment<li> <li>Willingness to travel occasionally for customer meetings and industry events<li> <ul><p><strong>Preferred experience<strong> <p> <ul><li>Expertise in PCIe and CXL protocols with a proven track record of designing highperformance interconnect solutions<li> <li>Expertise in AI Fabrics<li> <li>Experience in product integration with BIOS kernel OS tooling and BMCs<li> <li>Experience with board and system design<li> <li>Experience with benchmarking and performance optimization<li> <li>Existing engagement and robust network within industry organizations such as PCISIG OCP JEDEC CXL etc<li> <li>Deep experience driving silicon definition based on customer requirements and managing product exploration internally<li> <ul><p><span><em>The base salary range is $184000 $260000 Your base salary will be determined based on your location experience and the pay of employees in similar positions<em><span><p> <div> <p>We know that creativity and innovation happen more often when teams include diverse ideas backgrounds and experiences and we actively encourage everyone with relevant experience to apply including people of color LGBTQ+ and nonbinary people veterans parents and individuals with disabilities<p> <div>
Customer Success Manager II
Company: Imprivata
Location: Tampa Bay, FL
Posted Mar 12, 2024
<p><b>Description<b><br >Come join a winning team Here at Imprivata youll see a dedicated group of professionals who care about improving healthcare Our team thrives on collaboration and sharing ideas whether in a crossfunctional meeting or at one of our virtual teambuilding events <br >While were diverse in our backgrounds and skills we have much in common A passion for our mission A strong sense of integrity A belief that were making a positive impact and a commitment to having fun <br >We are seeking a <b>Customer Success Manager II<b> to join our team This is a hybrid opportunity based out of our Waltham MA Austin TX or St Petersburg FL office <br ><b> Job Summary <b> <br >Customer Success Manager II for the privileged access management specialty Is responsible for proactive engagement with our largest and most integral customers in the PAM product family The CSM II will guide the customer to optimal value realization for the solutions they have purchased from Imprivata while at the same time partnering with the customer on their business needs The CSM II is responsible for maintaining a portfolio of mid to top PAM customers focusing on key metric outcomes such as retention adoption satisfaction and to identify opportunities for crosssell and addons Ultimately you are responsible for ensuring a successful and healthy customer journey and building partnerships that provide lifelong customers It will be required that you work crossfunctionally within the organization in reaction to resolving customer satisfaction related issues as well as strategically deliver a signature experience for our customers ensuring full renewals and product expansion across privileged access management solution suite The CSM II is also responsible for maintaining a strong working relationship with internal customer success and renewals leadership and to provide the voice of the customer for their portfolio <br ><b> Duties and Responsibilities <b> <br ><p><ul><li> Establishes relationships and goals to accelerate specialty VPAMCPAMIPAM customer product adoption and identify opportunities for growth<li> <li> Maintains excellent knowledge of customer initiatives roadmaps upgrade plan success plans and open issues<li> <li> Partner with renewals to protect and grow ARR for their portfolio of the top segment of Imprivata privileged access customers<li> <li> Create and deliver EBRStrategic Business Reviews to uncover opportunities mitigating risk and showcasing the success of our partnership<li> <li> Monitor and effectively assess customer analytics including but not limited to engagement levels ontime renewals monthly active usage and NPS<li> <li> Develop execute and achieve customer plans to<li> <ul><li> Drive customer deployment expansion<li> <li> Drive satisfaction with owned products<li> <li> Achieve renewalARR targets<li> <li> Proactively monitor usage<li> <li> Identify and mitigate customer risk<li> <li> Own and resolve sentiment issues<li> <ul><li> Identify addon and cross sell opportunities within an account and work with renewals or sales for follow up<li> <li> Escalating customer needsissues crossdepartmentally and appropriately for both standard and key accounts<li> <li> Communicate voice of the customer feedback to upper management and other product teams to help drive strategic initiatives and program improvement<li> <li> Build relationships with key customer advocates that can act as a marketing channel through case studies speaking opportunities references etc<li> <li> Travel onsite when needed up to 5 travel possible<li> <ul><p><br ><b> Required Qualifications <b> <br ><p><ul><li> Bachelors degree in business or related discipline preferred<li> <li> 23 years + experience in Customer Success Management or similar roles working directly with enterprise clients preferably healthcare organizations<li> <li> Selfstarter with demonstrated track record of driving customer success and aligning complex customer solutions at the executive and department levels<li> <li> Experience engaging with C level executives and ability to take feedback from all levels<li> <li> Salesforce Gainsight MS office experience<li> <li> Ability to understand high level technical aspects of the product provide business and technical solutions to help customers optimize use of solution and identification of technical escalation points<li> <li> Excellent problemsolving skills and ability to navigate challenging situations in a professional manner<li> <li> Excellent organizational skills including the ability to prioritize and multitask activities across many customers at once<li> <li> Outstanding crossfunctional collaboration skills to bring key Imprivata functional areas together in order to solve customer requirements<li> <li> Superior communications skills presentation written and verbal and demonstrated ability to communicatepresent effectively at all levels of the organization including executive level<li> <ul><p><br ><b> Desired Qualifications <b> <br ><p><ul><li> Experience with cybersecurity access management<li> <li> Experience evaluating data driven process and outcomes<li> <li> Experience in Healthcare Gaming Manufacturing<li> <ul><p><br >This position offers a total compensation range of $6980000 to $10800000 inclusive of base salary and variable compensation such as bonuses and incentives In addition more information about Imprivatas benefit offerings can be found here This range represents the high and low end of Imprivatas compensation range for this position Actual compensation will vary and may be above or below the range based on various factors such as a candidates location skills experience and qualifications <br >At Imprivata we have a topnotch work environment developmental opportunities a competitive total rewards package and the desire to have fun If you have the skills and qualifications as we have described above we want to hear from you <br >Imprivata provides equal employment opportunities regardless of race religion age sex national origin disability status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <br >LIHybrid LIML1<p>
Customer Experience Representative
Company: haku
Location: Miami, FL
Posted Mar 12, 2024
<p>We are looking for a dynamic high energy selfstarter who lives and breathes customer service This candidate will be ready to support both event organizers and their participants and answer any questions they may have <p> <p><strong>YOUR LIFE AT HAKU<strong><p> <p>Our state of the art stunning offices overlooking Biscayne Bay in Miami are home to a diverse thoughtful and dynamic group of passionate professionals We love solving challenges fostering strong relationships with our customers creating innovative technology and winning together as a team we think youll love it too<p> <p><strong>As a Team Member Youll Be Eligible To Benefit From<strong><p> <ul><li>Flexible PTO + paid holidays<li> <li>Topquality benefits package Health Dental Vision STD LTD and Life Insurance<li> <li>401k with employer matching after 90 days<li> <li>Parental Leave paid parental leave for birthing and nonbirthing parents after 1 year<li> <li>Professional Development Reimbursement after 6 months<li> <li>Monthly credit towards wellness activities gym meal plans mental health costs<li> <li>Free access to wellness subscriptions mental health and financial planning platforms<li> <li>Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot<li> <li>Companypaid parking in the heart of Brickell<li> <li>Stateoftheart Apple computer and accessories<li> <li>Wellness activities happy hours and companywide fun events<li> <li>Topoftheline office facilities including an onsite gym and wellness center fully stocked kitchen and more<li> <ul><p><strong>WHAT YOULL DO<strong><p> <ul><li> <p>Manage a portfolio of enterprise event organizations and monitor events success<p> <li> <li> <p>Provide training on all haku products to new event organizers during the onboarding process<p> <li> <li> <p>Provide training to existing customers on any new features and products<p> <li> <li> <p>Create an online support system and publish user guides and answers to frequently asked questions<p> <li> <li> <p>Support participants with any registration or route questions or send to the appropriate event organizer<p> <li> <li> <p>Work closely with event organizers on different ways to help them promote and market their events to more people using hakus social and marketing tools<p> <li> <li> <p>Document customer feature requests and work closely with the development team to prioritize incoming requests<p> <li> <li> <p>Collaborate with Participant Support Product Engineering Business Development and other internal teams by effectively utilizing internal tools to address and resolve issues<p> <li> <li> <p>Ability to pull summarize and appropriately share insights with customers and crossfunctionally<p> <li> <ul><p><strong>WHO YOU ARE<strong><p> <ul><li> <p>College education in Business Administration Marketing Communications Accounting or Finance preferred Masters Degree preferred but not required<p> <li> <li> <p>Detailoriented with excellent interpersonal presentation written and communication skills<p> <li> <li> <p>Ability to learn understand and use technology<p> <li> <li> <p>Efficient organized and can prioritize tasks<p> <li> <li> <p>Proactive attitude with a passion to provide amazing service and support to every customer<p> <li> <li> <p>SelfStarter with a great ability for problem solving<p> <li> <li> <p>Willingness to occasionally travel<p> <li> <li> <p>12 Years of Customer Success Experience<p> <li> <li> <p>SelfStarter with an excellent ability for problemsolving and intellectual curiosity to seek out answers until a topic is fully comprehended<p> <li> <li> <p>Experience in identifying customer retention risks and building effective risk mitigation strategies<p> <li> <li> <p>Travel of 510 is required as part of the role to support our customers events <p> <li> <ul><p><strong>MORE ABOUT HAKU<strong><p> <p>haku is a stateoftheart technology platform that powers world renowned events Our SaaS product equips event organizers of all sizes with an impactful business platform that enables them to plan organize promote and execute their events The bulk of our customers make up the enterprise tier of our market and include organizations like the Marine Corps Marathon runDisney The Philadelphia Eagles the Bank of America Chicago Marathon the Atlanta Track Club the Big Sur Marathon Team in Training Lexus Corporate Run and many more<p> <p>Were proud to be a minority ownedbusiness and equal opportunity employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status Our vision as an employer is to establish a work environment where everyone is welcomed and anyone has the right to succeed<p> <p>For more information about our company please visit our website at wwwhakuappcomcareers<p>
Senior Software Engineer, AI
Company: Couchbase
Location: South Bay
Posted Mar 11, 2024
<div> <p>Every day we tackle new and exciting challenges to empower developers to build modern cloud mobile and edge applications that deliver a premium user experience Couchbase delivers unmatched performance scalability flexibility and financial value across cloud on premises hybrid mobile and edge deployments The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation acceleration to the cloud and innovation at the edge Join Couchbase to be a part of a greater change Here youll have the opportunity to learn and grow with some of the most innovative passionate and humble individuals in the database industry<p> <div> <p>As a Senior Software Engineer on the AI team your job will be to design and implement cuttingedge database and AI features and tools using the latest techniques to evolve Couchbase products and Capella service Youll be part of a team working on hard problems including AI developer tools distributed databases cloud service and more This role offers the rare opportunity to shape the future of database technology merging database principles with the dynamic world of artificial intelligence Youll develop using various languages depending on the specific project This can be Java to JavaScript Python to Go and more<p> <p><strong>This position is based in our Santa Clara CA headquarters with expectations for the candidate to come into the office 23 daysweek <strong><p> <p><strong>Responsibilities<strong><p> <ul><li>Create the worlds best distributed database server infrastructure which companies will rely on for missioncritical OLTP and OLAP needs using the latest AIMLLLM technologies<li> <li>Discuss and debate with your peers as you help figure out product requirements and the architectural approach to getting things built<li> <li>Design and implement needlemover features and tools with simplicity elegance and economy<li> <li>Research industry and academic leadingedge algorithms<li> <li>Think quality think leverage Develop highquality software and use unit component and endtoend automation tests so we know we have highquality software<li> <ul><p><strong>Skills amp Abilities<strong><p> <ul><li>Youre a selfmotivated independent and highperformance person You learn quickly and you enjoy worthy challenges<li> <li>You have excellent analytical skills and a passion for pinning down technical issues and solving problems<li> <li>You are proficient in Java but youd also like to step into the world of other languages<li> <li>You are proficient in systems programming<li> <li>You like working in organizations that strive to have a good balance between doing it right and moving quickly<li> <li>You have experience in processing queries on nonrelational data<li> <li>You know open source software development practices and ideally have a track record of open source contributions<li> <ul><p><strong>Qualifications<strong><p> <ul><li>BachelorsMasters degree in Computer Science or equivalent<li> <li>At least 5 years of experience developing core database features andor AI infrastructure <li> <li>Handson experience with one or more of AWS GCP and Azure platforms <li> <li>Excellent problem solving and analytical skills<li> <li>Good understanding of large scale distributed systems design and operational challenges<li> <ul><div> <div> <p>The anticipated starting base pay range for this role is listed below Base salary is not the only component of our competitive total rewards package you may also be eligible for bonus commissions equity and other benefits as described below Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location<p> <p>Base Pay Range<p> <p><span>$130000<span><span><span><span>$170000 USD<span><p> <div> <div> <div> <div> <p><strong datastringifytype=bold>Why Couchbase<strong><p> <p>Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between Couchbases mission is to simplify how developers and architects develop deploy and consume modern applications wherever they are We have reimagined the database with our fast flexible and affordable cloud database platform Capella allowing organizations to quickly build applications that deliver premium experiences to their customers all with bestinclass price performance More than 30 of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones See our recent awards to learn why Couchbase is a great place to workWe are honored to be a part of the Best Places to Work Award for the Bay Area and the UK Couchbase offers a total rewards approach to benefits that recognizes the value you create here so that you in turn may best serve yourself and your family Some benefits include<p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Generous Time Off Program Flexibility to care for you and your family<li> <li datastringifyindent=0 datastringifyborder=0>Wellness Benefits A variety of world class medical plans to choose from along with dental vision life insurance and employee assistance programs<li> <li datastringifyindent=0 datastringifyborder=0>Financial Planning RSU equity program ESPP program Retirement program and Business Travel Insurance<li> <li datastringifyindent=0 datastringifyborder=0>Career Growth Be valued Create value approach<li> <li datastringifyindent=0 datastringifyborder=0>Fun Perks A Monthly Lifestyle Spending Account credit an ergonomic and comfortable inoffice WFH setup Food amp Snacks for inoffice employees<li> <li datastringifyindent=0 datastringifyborder=0>And much more<li> <ul><p>Note some programs are not applicable to all countries Please discuss with a Couchbase recruiter to learn more<p> <p> <p> <p><strong datastringifytype=bold>Learn more about Couchbase<strong><br >News and Press Releases<br >Couchbase Capella<br >Couchbase Blog<br >Investors<p> <p> <p> <div> <p><strong>Disclaimer<strong><p> <p>Couchbase is committed to being an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Join an impact initiative group and experience the amazing feeling of Couchbase cando culture<p> <p> <p> <p>By using this website and submitting your information you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application <p> <div>
Sales Coordinator - LATAM
Company: Crystal Cruises
Location: Miami, FL
Posted Mar 11, 2024
<p><strong>About Abercrombie amp Kent Travel Group<strong> <p> <p>Abercrombie amp Kent Travel Group is a leading luxury travel company renowned for curating extraordinary and unforgettable experiences worldwide With more than 55 local DMC offices and two iconic brands Abercrombie amp Kent and Crystal the group has established itself as a pioneer in the travel industry providing unparalleled service expertise and attention to detail <p> <p><strong>Position Overview<strong> <p> <p>Abercrombie amp Kent Travel Group is seeking a dynamic and detailoriented Sales Coordinator to join our team focusing on the LATAM region This crucial role involves collaborating with key account partners and General Sales Agents GSAs to provide comprehensive support in executing annual got to market plans thereby promoting Abercrombie amp Kent Travel Groups brands and services within specific regions <p> <p><strong>Responsibilities<strong> <p> <ul><li> <strong>Sales plans<strong> Create manage sustain and track key account and GSA sales and marketing initiatives and plans through biweekly meetings with key stakeholders and track budgeting and effectiveness of marketing efforts Liaise with regional marketing teams to ensure brand guidelines are adhered to<li> <li> <strong>Go to Market Support <strong>Collaborate with key account partners and GSAs to understand their go to market objectives and align them with Crystals brand strategy Assist in the development and execution of comprehensive marketing plans that enhance Crystals visibility and drive sales within the LATAM regions<li> <li> <strong>Promotional Campaigns <strong>Work closely with the marketing team to create and implement targeted promotional campaigns ensuring they align with the overall marketing strategy Monitor and analyze campaign performance providing insights and recommendations for continuous improvement<li> <li> <strong>Event Coordination <strong>Coordinate and support events trade shows and promotions within the LATAM region to strengthen Crystals presence in the market Liaise with partners and vendors to ensure seamless execution of events and sponsorships<li> <li> <strong>Communication <strong>Serve as a liaison between Crystal and key account partners GSAs and internal teams Facilitate regular communication to ensure all stakeholders are informed of marketing initiatives promotions and relevant updates<li> <li> <strong>ROI Tracking <strong>Collect and analyze sales data from the designated regions and attribute their findings to various marketing efforts in order to establish adequate ROI on efforts<li> <li> <strong>CrossFunctional Collaboration<strong> Work closely with various teams including sales product development and finance to ensure alignment of strategies share insights and enhance overall efficiency<li> <li> <strong>Sales Training and Development<strong> Collaborate with the International Sales Manager to develop and deliver sales training programs and resources for agency partners to enhance their product knowledge and sales skills<li> <li> <strong>Market Research and Analysis<strong> Conduct ongoing research on industry trends competitor activities and market demands in the designated regions Provide insights and recommendations to support strategic decisionmaking<li> <li> <strong>Process Improvement<strong> Continuously assess and enhance sales processes and workflows to optimize efficiency and effectiveness<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Must be fluent in English and Spanish<li> <li>Bachelors degree in Business Marketing Hospitality or a related field preferred<li> <li>2+ years of experience in sales coordination preferably within the travel industry<li> <li>Strong organizational and project management skills with the ability to multitask and prioritize effectively<li> <li>Excellent communication and interpersonal abilities with fluency in English and Spanish Knowledge of additional languages is a plus<li> <li>Analytical mindset with proficiency in data analysis and reporting<li> <li>Proficiency in Microsoft Office suite Excel Word PowerPoint and CRM systems<li> <li>Customerfocused attitude with a passion for delivering exceptional service<li> <li>Ability to work independently and collaboratively within a teamoriented environment<li> <li>Willingness to travel occasionally for sales meetings and events<li> <ul><p>Join Abercrombie amp Kent Travel Group and be part of a dynamic team that shapes extraordinary travel experiences worldwide As the Coordinator of International Sales you will play a pivotal role in ensuring smooth operations and driving success across the LATAM markets If you are detailoriented proactive and thrive in a fastpaced environment we encourage you to apply for this exciting opportunity<p>
Senior Engineer, FPGA Verification
Company: Samsung Semiconductor, Inc.
Location: South Bay
Posted Mar 12, 2024
<div> <p><span><strong>Advancing the Worlds Technology Together<strong><span><br ><span>Our technology solutions power the tools you use every dayincluding smartphones electric vehicles hyperscale data centers IoT devices and so much more Here youll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of whats possible and powering the future <span><p> <p><span>We believe that innovation and growth are driven by an inclusive culture and a diverse workforce Were dedicated to empowering people to be their true selves Together were building a better tomorrow for our employees customers partners and communities<span><p> <div> <p><strong>What Youll Do<strong><p> <p><br ><p><p>The Memory Solutions Lab MSL is part of Samsungs Memory Business Unit the industrys technology and volume leader in DRAM NAND Flash and SRAM memory MSLs vision is to solve key problems and optimize architecture solutions for Cloud amp Data center environments We are integral to Samsungs strong RampD focus amp lab innovation engine We work closely with development teams to bring feature innovation to product roadmaps<p> <p>We are looking for an FPGA Verification Engineer to join our San Jose CA team The Candidate will be a key technical member of the System Architecture Lab The Candidate will join a team of experts who are researching and developing innovative data center cloud networking storage and computing ASIC FPGA and system solutions The ideal Candidate must have prior experience developing leadingedge memory networking storage andor embedded computing solutions on FPGAs<p> <p>Location Hybrid working onsite at our San Jose CA headquarters 3 days a week with the flexibility to work remotely the remainder of your time<p> <p>Job ID 41991<p> <ul><li>FPGA architecture design verification lab bringup lab test and validation of an FPGA prototype for storage applications<li> <li>Research nextgeneration memory and storage controller features in an FPGA environment<li> <li>Develop new IP for highperformance memory and storage solutions<li> <li>Work with hardware software architects developing oneofakind innovative FPGA prototypes and contribute to feasibility studies amp developing solutions<li> <li>Assist software architects in developing Linux Windows device drivers test and debug<li> <li>Developing unit and cluster level test benches BFMs random test generators and functional coverage monitors using system Verilog UVM CC++ and python scripts<li> <li>Developing test plans random and directed test cases performing logic verification and functional coverage analysis<li> <li>Developing frontend methodologies and tool flows<li> <li>Participating in lab bringup<li> <li>Key contributor to the FPGA verification plan and major infrastructure development for a complex FPGA design<li> <li>Collaborate with FPGA architects verification lead and design and test engineers to verify RTL design ensuring adequate coverage and maximizing reusability<li> <li>Develop verification plans test benches and UVM components to ensure codefunctional coverage from block to full chip level simulation<li> <li>Perform requirement traceability via Test Performance Specification TPS and capture results in Test Acceptance Report TAR<li> <li>Contribute to continuous improvement and optimization of the UVM structure<li> <ul><p><strong>What You Bring<strong><p> <ul><li>Bachelors with 5+ years of relevant industry experience or Masters with 3+ years or PhD in data science engineering or related technical field preferred<li> <li>Solid knowledge of SystemVerilog UVM Verilog and PerlPython<li> <li>Exposure to PCIe CXL DDR NVMe TCPIP Ethernet protocols<li> <li>Exposure to ARM subsystems AXI AHB protocols<li> <li>Knowledge of design verification and functional coverage<li> <li>Demonstrated ability with FPGA design tool flows synthesis timing analysis partitioning FPGA programming bringup and testing<li> <li>Indepth background in HDL development Verilog coding integration synthesis debugging simulation test bench creation and debugging using CAD tools Synopsys Mentor Cadence or FPGA tools<li> <li>Handson lab prototype setup testing measurement and debugging of storage solutions on FPGAs<li> <li>Handson experience with hardware board bringup server system integration and software integration with FPGAs<li> <li>Familiar with Altera Agilex SoCXilinx FPGA target verification<li> <li>Experience using UVM framework and associated tooling environments <li> <li>Proficiency with Python is a plus<li> <li>Familiar with revision control systems and platforms such as Git and Gitlab<li> <li>Youre inclusive adapting your style to the situation and diverse global norms of our people<li> <li>An avid learner you approach challenges with curiosity and resilience seeking data to help build understanding<li> <li>Youre collaborative building relationships humbly offering support and openly welcoming approaches<li> <li>Innovative and creative you proactively explore new ideas and adapt quickly to change<li> <ul><p><br ><p><p>LIRR1<p> <p><br ><br ><br ><p><div> <div> <div> <p><span><strong>What We Offer<br ><strong><span>The pay range below is for all roles at this level across all US locations and functions Individual pay rates depend on a number of factorsincluding the roles function and location as well as the individuals knowledge skills experience education and training We also offer incentive opportunities that reward employees based on individual and company performance <br >This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones In addition to the usual MedicalDentalVision401k our inclusive rewards plan empowers our people to care for their whole selves An investment in your future is an investment in ours<br ><p> <p><span><strong>Give Back <strong>With a charitable giving match and frequent opportunities to get involved we take an active role in supporting the community<span><br ><span><strong>Enjoy Time Away<strong> Youll start with 4+ weeks of paid time off a year plus holidays and sick leave to rest and recharge<span><br ><span><strong>Care for Family <strong>Whatever family means to you we want to support you along the wayincluding a stipend for fertility care or adoption medical travel support and an errand service<span><br ><span><strong>Prioritize Emotional Wellness<strong> With ondemand apps and paid therapy sessions youll have support no matter where you are<span><br ><span><strong>Stay Fit <strong>Eating well and being active are important parts of a healthy life Our onsite Café and gym plus virtual classes make it easier<span><br ><span><strong>Embrace Flexibility<strong> Benefits are best when you have the space to use them Thats why we facilitate a flexible environment so you can find the right balance for you<span><p> <div> <p>Base Pay Range<p> <p><span>$132000<span><span><span><span>$198000 USD<span><p> <div> <div> <div> <p><span><strong>Equal Opportunity Employment Policy<strong><span><br ><span>Samsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer Were committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work We hire the best talent for our teams regardless of race religion color age disability sex gender identity sexual orientation ancestry genetic information marital status national origin political affiliation or veteran status Our focus is on hiring teammates with humble expertise kindness dedication and a willingness to embrace challenges and learn together every day<span><p> <p><span><span><strong>Covid19 Policy<strong><span><br >To help keep our employees customers and communities safe weve developed guidelines for our teams Currently we encourage vaccination for all employees and may require it depending on job functions eg traveling for business meeting with customers While visiting our offices or attending team events we ask employees to complete a daily health questionnaire and complete a weekly COVID test Our COVID policies are subject to change depending on public health regulatory and business circumstances <span><p> <p><span><strong>Applicant Privacy Policy<strong><span><br >httpssemiconductorsamsungcomuscareersprivacy<p> <p><br ><p><div>
Sales Associate TraumaCad
Company: Brainlab
Location: Miami, FL
Posted Mar 12, 2024
<p><b>Company Description<b> <p><p>Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation Today Brainlab is an industry leader in digital surgery radiotherapy and integrated operating rooms<p> <p>Serving physicians medical professionals and patients in 5600+ hospitals in 116 countries were transforming healthcare to improve the lives of patients everywhere<p> <p>We employ over 1500 people in 20 offices worldwide Closeknit teams made of talented curious and authentic people are working together toward a common goal<p> <p>Together were dedicated to making an impact<p> <p>Sound like you<p> <p>Join and grow with us<p> <p><b>Job Description<b> <p><p>Brainlab Inc is currently recruiting a TraumaCad Sales Associate to help grow the TraumaCad business in North America This position will require the candidate to sell TraumaCad software into new accounts work closely with existing customer install base to sell software subscription renewal contracts and identify upgrade sales opportunities within their assigned territory The role will require the candidate to become knowledgeable in various clinical specialties in orthopedics and have daily interaction with orthopedic surgeons residents implant representatives and other levels of hospital administration while also supporting customers throughout the entire sales cycle including but not limited to remote and onsite trainings <p> <p>General Responsibilities <p> <ul><li>Manage the complete sales cycle including presentation evaluation contract negotiation and close delivery installation and postsale support<li> <li>Meet sales goals and objectives set by leadership<li> <li>Create regular pattern of contacting customers partners and related decision makers to successfully renew software subscription contracts <li> <li>Develop creative sales strategies for all existing and potential accounts within territory taking all buying influences into consideration together with superior<li> <li>Identify qualify and follow up with new and existing leads to further the sales process <li> <li>Translate training and education into successful sales for the TraumaCad product portfolio<li> <li>Provide demonstrations of the TraumaCad product portfolio to numerous project shareholders including orthopedic surgeons reps residents practice managers and various levels of hospital administration<li> <li>Establish and maintain relationships with all contacts at qualified accounts through customer visits emails phone calls attendance at congresses etc<li> <li>Prepare necessary documents for tenders including quotes RFPRFI and technical questionnaires<li> <li>Leverage existing client relationships to effectively influence other accounts and promote upgrade business<li> <li>Collaborate with existing customers and KOLs to identify future growth opportunities within accounts <li> <li>Generate new marketing initiatives through the use of customer videos testimonials and other marketing materials <li> <li>Develop a creative 12month sales strategy in alignment with Brainlab corporate strategy<li> <li>Conduct accurate sales forecasts and provide data for annual budget planning<li> <li>Work closely with sales operations department to ensure correct order processing and timely product delivery to customer <li> <li>Share account information with colleagues to stimulate crossselling within other Brainlab products<li> <li>Relay customer feedback to TraumaCad Support Team and TraumaCad Product Management in a timely manner using established escalation processes <br ><li> <ul><p><b>Qualifications<b> <p><ul><li>Bachelors degree<li> <li>24 years of experience in insideoutside sales with document success previous medical sales experience or B2B sales experience is preferred <li> <li>Proactive selfstarter selfmotivated strong work ethic and a proven history of ability to make independent decisions <li> <li>Ability to work in a fast paced environment and quickly adapt to changes <li> <li>Superior time management and organization skills <li> <li>Excellent communication skills polite articulate polished <li> <li>Strong presentation skills <li> <li>Experience with CRM systems and processes <li> <li>High comfort level with software and technology <li> <li>Coachable and constant willingness to learn<li> <li>Excellent listening skills <li> <li>Positive attitude willing to help customers<li> <li>Superior customer relations proficiency and experience working closely with senior management<li> <li>Proficiency in Microsoft Word Excel PowerPoint and Outlook <li> <li>Ability to travel up to 25<li> <ul><p><b>Additional Information<b> <p><p>In return for the experiences listed above we will provide a business casual environment competitive compensation package including medical dental life LTD STD and matching 401k benefits and much more<br >Visit us at wwwbrainlabcom<p> <p>Brainlab Inc is an equal opportunityaffirmative action employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law <p> <p>Covid19 vaccination subject to legally allowed exemptions required based on Brainlabs Federal contractor status and in compliance with Presidential Executive Orders<br >Brainlab participates in EVerify Click here for more information Click here to also review the EEO Law Poster <p> <p>If you need assistance andor a reasonable accommodation due to a disability during the application or the recruiting process please send a request to ushrbrainlabcom <p>
C++ Back-End Software Engineer
Company: Percipient.ai
Location: South Bay
Posted Mar 12, 2024
<p>Founded in 2017 percipientai utilizes stateoftheart research in Computer Vision Artificial Intelligence and Deep Learning to develop cuttingedge tools that bridge the gap between AI and human understanding We pride ourselves in maintaining an inclusive and collaborative work environment that enables each individual to grow while having a meaningful impact on national security Join our team today<p> <p><br ><p> <p>Percipientai<span> is currently seeking to hire a <span><b>Staff BackEnd Software Engineer<b><span> to join our BackEnd Team The Staff BackEnd Software Engineer will work collaboratively with other backend engineers product managers AI and Computer Vision scientists and other engineering teams to build scalable backend systems services tools and APIs that power our product<span><p> <p><b>Responsibilities<b> <p><ul><li>Design and build highlyscalable systems<li> <li>Build backend tools and services directly impacting the core network product<li> <li>Build services tools and APIs to facilitate monitoring orchestration and handling of edge cases for servers with massive scaling goals<li> <ul><p><b>Requirements<b> <p><ul><li>BS in Computer Science or related field MS or PhD a plus<li> <li>7+ years of relevant work experience<li> <li>Strong C++ skills<li> <li>Proven track record of building highlyreliable and largescale distributed systems<li> <li>Strong expertise in multiple aspects of network video streaming including networking video encoding and decoding and streaming protocols<li> <li>Knowledge of the FFmpeg framework is a plus <li> <li>Passion for building solutions quickly while architecting for longterm growth and scalability<li> <li>Great problem solving skills<li> <li>Excellent interpersonal and communication skills and a team player<li> <li>US citizenship required due to federal requirements<li> <ul><p> <p><p>We want the best for all of our employees and go out of our way to provide toptier benefits Join our team to receive<p> <p> ● Substantial Equity<p> <p> ● Unlimited Flexible Time Away FTA<p> <p> ● 401k Matching<p> <p> ● 90 Employee Medical Premium Coverage<p> <p> ● 65 DependentFamily Medical Premium Coverage<p> <p> ● Flexible Spending Accounts<p> <p> ● Employee Referral Program<p> <p> ● Lunches amp Snacks<p> <p> ● Commuter Benefits<p> <p> ● Life Insurance<p> <p> ● Travel Assistance<p> <p> ● And more<p> <p><br ><p> <p>Percipientai is a proud equal opportunity employer and we are committed to hiring and supporting a diverse workforce We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status<p> <p><br ><p> <p>We hire talent located within a daily commutable distance to our office in Santa Clara CA We believe in the benefit of a highly collaborative inoffice culture so plan to be in the office 34 days a week<p> <p><p>
Senior Software Integration Engineer
Company: Plus
Location: South Bay
Posted Mar 11, 2024
<p>Plus is a global provider of highly automated driving and fully autonomous driving solutions with headquarters in Silicon Valley California Named by Forbes as one of Americas Best Startup Employers and Fast Company as one of the Worlds Most Innovative Companies Pluss open autonomy technology platform is already powering vehicles in commercial use today Working with one of the largest companies in the US vehicle manufacturers and others globally Plus is helping to make driving safer more comfortable and more sustainable Plus has received a number of industry awards and distinctions for its transformative technology and business momentum from Fast Company Forbes Insider Consumer Electronics Show AUVSI and others If youre ready to make a huge impact and drive the future of autonomy Plus is looking for talented individuals to join its fastgrowing teams<p> <p><br ><p> <p>Were looking for an experienced software test engineer to lead Validation amp Verification VampV efforts at Plus by conducting handson testing of our autonomous driving stack In this role you will also work together with engineering and operations teams to develop and implement closedcourse vehicle testing programs Among your responsibilities will be creating and executing test plans for endtoend software testing for autonomous driving<p> <p><b>Responsibilities <b> <p><ul><li>Lead planning and execution of closedcourse autonomous vehicle system testing<li> <li>Create VampV plans and develop test matrix based on product requirements to thoroughly test autonomy software onvehicle<li> <li>Identify diagnose and troubleshoot software errors including working with Linux ROS sensors actuators and various log data<li> <li>Work with engineers to determine how to test different parts of the autonomy stack and report back test failures to management<li> <li>Organize and execute field testing to test autonomy software onvehicle in various environments including closed course<li> <li>Execute the test cases based on release milestones<li> <ul><p><b>Required Skills <b> <p><ul><li>Bachelors degree in Computer Science Software Engineering or Robotics<li> <li>2+ years of experience creating and executing test plans for software and hardware systems<li> <li>Experience debugging system behaviors in Linux ROS C++ and Python and identifying software failures caused by hardware sensors<li> <li>Experience with robotics automotive or autonomous vehicles<li> <li>Programming skills for purposes of automated testing and data processing ie scripting python C++<li> <li>Willingness to travel to test sites near San Antonio Texas and around the country<li> <ul><p><b>Preferred Skills <b> <p><ul><li>Previous experience working in testing Autonomy or ADAS applications<li> <li>Previous experience in Validation and Verification at an autonomous vehicle company<li> <li>Previous experience testing large vehicles in defense mining construction or agriculture<li> <li>Experience with autonomous driving compute systems sensors and communication protocols<li> <ul><p><b>Salary Range <b> <p><ul><li>$125000 $175000 a year <li> <ul><p> <p><p><span>Our compensations cash and equity are determined based on the position your location qualifications and experience<span><p> <p><br ><p> <p><b>Your opportunities joining Plus<b><p> <p>Work learn and grow in a highly futureoriented innovative and dynamic field<p> <p>Wide range of opportunities for personal and professional development<p> <p>Catered free lunch unlimited snacks and beverages<p> <p>Highly competitive salary and benefits package including 401k plan<p> <p><p>
Vice President, Client Services (Soccer)
Company: Octagon
Location: Miami, FL
Posted Mar 11, 2024
<p><strong>CLIENT SERVICES <strong> Responsible for owning trusted client relationships and growing the business based on marketing expertise seamless integration and highquality delivery and serving as a core member of our subject matter expert group on international soccer<p> <p>Octagon is searching for a new Vice President Client Services to join our team to lead a highly integrated multifunctional and multiagency team with an inspirational management style and organizational prowess<p> <p>This Vice President will also serve as an agency subject matter expert in Latin American and North American soccer working across other clients in this area of expertise Given the subject matter of the role this person must be businesslevel proficient in both Spanish and English This position will require someone based in South Florida and able to work out of Miami FL in a hybrid working environment spending time with clients and rights holders and at events and programs as required<p> <p>This VP will lead the Latin American business for one of our top global clients You will work closely with our clients to think big picture and connect the dots in a sophisticated organization while also leading a project management team as they implement tactical programs We are looking for someone who can own the relationship with senior clients guide thinking and share best practices while also managing and developing direct reports<p> <p>To excel in this role you must be an expert in the soccer commercial space a confident project manager and multitasker who thinks on your feet takes initiative identifies and solves problems independently finds creative solutions and keeps programs on track across multiple partners agency and client Youll be ahead of the curve if youve had experience crafting creating and delivering presentations<p> <p><strong>The work youll do<strong><p> <ul><li>Manage a dynamic and crossfunctional team to deliver fully integrated sportsthemed marketing programs<li> <li>Serve as the agency subject matter expert in the world of soccer with a keen understanding of the commercial space and agreements and relationships with key players<li> <li>Participate in the development of partnership investment and divestment strategies grounded in the brands business objectives<li> <li>Develop strong trusted relationships with senior clients agency partners sports properties media and content partners<li> <li>Lead a regional account team inspiring and organizing them for success<li> <li>Serve as a lead advisor and consultant to decisionmaking clients<li> <li>Institute and manage a consistent and cohesive process to advance from the development of an activation strategy to inmarket delivery to performance analysis<li> <li>Participate in the development and delivery of thought leadership pieces for clients and public distribution<li> <li>Contribute to the development of a project management practice including the daytoday management responsibilities of a project manager<li> <li>Leverage resources and expertise across the organization and crossagency team to deliver the strongest advisory to clients<li> <ul><p><strong>The bigger team youll join<strong><p> <p>Octagon is the global sports entertainment and experiential marketing arm of the Interpublic Group<p> <p>We take pride in being Playmakers finding insightful bold ways to create play in our work our lives and in the world We believe in the power of play to create big ideas and unlock potential for our clients and talent<p> <p>We can put ourselves in the shoes of fans because we ARE fans of sports entertainment and culture at large This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world<p> <p>The world needs play more than ever Are you a Playmaker<p> <p><strong>Who were looking for<strong><p> <ul><li>1014 years of proven experience weighted heavily to experience in account management work in a marketing agency environment<li> <li>Spanishlanguage fluency business proficient<li> <li>Global and regional soccer subject matter expertise in particular with Latin and South America Strong understanding of the Latin American sports amp entertainment landscape required<li> <li>Crisp effective verbal and written communicator able to scale and adapt communications for a variety of audiences to effectively and succinctly articulate agency positioning and expertise<li> <li>A strategic collaborative approach to solving problems with ideas build relationships and influence a range of teams<li> <li>Strong organizational leadership and marketing integration skills<li> <li>Strategic problem solver can see possible impacts of a decision on many projects<li> <li>Successful at encouraging positive agency and client relationships<li> <li>Willingness to travel as needed approximately 35<li> <ul><p>The base range for this position is $130000 168000 Where an employee or prospective employee is paid within this range will depend on among other factors actual ranges for currentformer employees in the subject position market considerations budgetary considerations tenure and standing with the company applicable to current employees as well as the employeesapplicants background pertinent experience and qualifications<p> <p>Octagons comprehensive benefits package includes<p> <ul><li>Unlimited PTO policy we understand you need time for play<li> <li>Competitive medicaldentalvision insurance plans with FSAHSA and Dependent Care FSA options Pet Insurance for those who need it too<li> <li>Generous Family and Parental Leave Policy 12 weeks with eligibility extended to all parents regardless of gender or primarysecondary caregiver status<li> <li>Access to our parent company IPG Savings plan 401K program with company match as well as an Employee Stock Purchase Plan ESPP<li> <li>Pretax TransportationCommuter Benefits and Parent Travel Program<li> <li>Dedicated Mental Health resources including Headspace membership Employee Assistance Program CCA and more<li> <li>Discount portal for everyday goods and services<li> <li>Employee Resource Groups and inclusive diversity programming and initiatives<li> <li>Personal Development programs<li> <ul><p>Octagon is proud to be an Equal OpportunityAffirmative Action employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship disability protected veteran status or any other basis prohibited by law<p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment Please get in touch with us to request accommodation<p> <p><br ><br ><p><div> <p><em>We make our careers website accessible to any and all users If you need an accommodation to participate in the application process please contact us at JobAppAccommodationipgdxtracom This email address is not for general employment inquiries or vendors rather it is strictly for applicants who require special assistance accessing our employment website Due to volume messages sent to this email address that are not related to an accommodation cannot be answered<em><p> <div>
B2B Account Executive, New Business Development (E)
Company: EBG
Location: Orlando, FL
Posted Mar 11, 2024
<p><b>Company Description<b> <p><p>EBG is an ecommerce solutions provider specializing in travel and entertainment and also offering retail products and services voluntary benefits and insurance <p> <p>EBG powers a robust portfolio of technology solutions and operates a network of employer and membershipbased platforms reaching a captive audience providing leading brands with incremental distribution opportunities EBGs expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups <p> <p>EBG owns and operates one of the largest and most comprehensive employee savings programs in the country serving over 40000 corporate clients through its proprietary platforms TicketsatWork Plum Benefits Working Advantage and Beneplace <p> <p>EBG is a b2b2c company headquartered in Miami Aventura with offices in New York Orlando Austin and Las Vegas It is required to be commutable to an office location EBG offers a Hybrid work environment with a balance of flexibility and collaboration<p> <p><b>Job Description<b> <p><p>As an Account Executive within the New Business department you will seek opportunities with companies to implement and sell our highly successful and indemand employee benefit EBGs Employee Savings Marketplace Working Advantage As employers look for ways to retain employees we offer a simple way to provide employees with access to incredible and often exclusive savings opportunities <p> <p>We are currently seeking a highenergy driven <strong>HUNTER <strong>mentality<strong> <strong>Account Executive with the ability to be successful in B2B sales and account management You will need a strong valuedriven counselor sales approach skills with the ability to align our product and services with client needs<p> <p><strong>You will be joining a dynamic sales team that values flexibility fun and inclusion<strong> We are grounded in open communication innovation and working together Positivity motivation and collaboration are at the forefront of our culture We provide you with all the tools needed for success including leads training mentoring and support Bring your competitive A game each and every day and you will exceed expectations<p> <p><strong>Account Executive Duties and Responsibilities<strong><p> <ul><li>Introduces business clients to Working Advantage using provided marketing tools and conduct virtual site demos<li> <li>Builds and maintains meaningful relationships with clients<li> <li>Prospects for new clients using provided tools and resources<li> <li>Effectively acquires companies for our Working Advantage platform<li> <li>Works independently both inoffice and remote while managing your time and business<li> <li>Achieves and outperforms goals<li> <li>Performs other duties as assigned<li> <ul><p>LIHybrid<p> <p><b>Qualifications<b> <p><ul><li>2+ years of experience in inside sales B2B preferred<li> <li>Strong interpersonal skills can effectively communicate and relate with people on all levels<li> <li>Highly motivated selfstarter<li> <li>Ability to work in a fastpaced inside sale environment<li> <li>Proven ability to take initiative and persevere to obtain goals<li> <li>Ability to work well in a team selling environment<li> <li>Values direct honest communication and feedback<li> <li>Responds quickly and effectively to changing trends embraces change and welcomes fresh perspectives learns from past mistakes and adjusts accordingly<li> <li>Detail oriented strong problemsolving skills and general creativity<li> <li>Must be able to travel for new employee training<li> <li>Experience with Salesforce or other CRMs preferred<li> <ul><p>Compensation $78k+ per year earning potential $54k Base Salary + $6k per Quarter Incentives No cap on earning potential for exceeding target goals<p> <p><b>Additional Information<b> <p><p>EBG offers outstanding employee benefits including<p> <ul><li>Medical Dental amp Vision<li> <li>401k Match<li> <li>Short Term Disability Long Term Disability Company Paid<li> <li>Company Paid Basic Life and ADampD<li> <li>Additional Voluntary Benefits <li> <li>Flexible Work Arrangements<li> <li>3 Weeks of PTO + 5 Personal Days<li> <li>Paid Holiday Break from Christmas to New Year<li> <li>Paid Holidays<li> <li>Fitness Reimbursement Program<li> <li>Annual Day of Giving<li> <li>Share in the FUN EBG gives $1000 per year in TicketsAtWork gift cards to fulltime employees to experience and enjoy the savings marketplace<li> <ul><p>All your information will be kept confidential according to EEO guidelines<p> <p>The statements contained herein reflect general details as necessary to describe the principal functions of this job the level of knowledge and skill typically required and the scope of responsibility but should not be consider an allinclusive listing of work requirements<p>
Customer Experience Manager
Company: haku
Location: Miami, FL
Posted Mar 12, 2024
<p>We are looking for a dynamic high energy selfstarter who lives and breathes customer service This candidate will be ready to support both event organizers and their participants and answer any questions they may have <p> <p><strong>YOUR LIFE AT HAKU<strong><p> <p>Our state of the art stunning offices overlooking Biscayne Bay in Miami are home to a diverse thoughtful and dynamic group of passionate professionals We love solving challenges fostering strong relationships with our customers creating innovative technology and winning together as a team we think youll love it too<p> <p><strong>As a Team Member Youll Be Eligible To Benefit From<strong><p> <ul><li>Flexible PTO + paid holidays<li> <li>Topquality benefits package Health Dental Vision STD LTD and Life Insurance<li> <li>401k with employer matching after 90 days<li> <li>Parental Leave paid parental leave for birthing and nonbirthing parents after 1 year<li> <li>Professional Development Reimbursement after 6 months<li> <li>Monthly credit towards wellness activities gym meal plans mental health costs<li> <li>Free access to wellness subscriptions mental health and financial planning platforms<li> <li>Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot<li> <li>Companypaid parking in the heart of Brickell<li> <li>Stateoftheart Apple computer and accessories<li> <li>Wellness activities happy hours and companywide fun events<li> <li>Topoftheline office facilities including an onsite gym and wellness center fully stocked kitchen and more<li> <ul><p><strong>WHAT YOULL DO<strong><p> <ul><li> <p>Manage a portfolio of enterprise event organizations and monitor events success<p> <li> <li> <p><span>Build strategic partnerships with key customers by being a trusted partner and subject matter expert in all haku products features and services <span><p> <li> <li> <p><span>Identify opportunities to deepen customer relationships across the customer lifecycle<span><p> <li> <li> <p><span>Answer customer questions resolve problems and maintain customer satisfaction by providing problemsolving resources and partnering with other subject matter experts within the organization<span><p> <li> <li> <p><span>Provide comprehensive training to both new event organizers during the onboarding process and existing customers covering all haku products including any new features and updates<span><p> <li> <li> <p><span>Contribute to the development of hakus customer experience process documentation and toolstemplates<span><p> <li> <li> <p><span>Document customer feature requests and work closely with engineering and product teams to prioritize incoming requests <span><p> <li> <li> <p><span>Work cross functionally on projects with various teams across the organization<span><p> <li> <li> <p><span>Collaborate with Participant Support Product Engineering Business Development and other internal teams by effectively utilizing internal tools to address and resolve issues<span><p> <li> <li> <p><span>Ability to pull summarize and appropriately share insights with customers and crossfunctionally<span><p> <li> <ul><p><strong>WHO YOU ARE<strong><p> <ul><li> <p><span>College education in Business Administration Marketing Communications Accounting or Finance is preferred Masters Degree is preferred but not required<span><p> <li> <li> <p><span>23 Years of Customer Success or Account Management experience <span><p> <li> <li> <p><span>Detailoriented with excellent interpersonal presentation written and communication skills<span><p> <li> <li> <p><span>Ability to learn understand and use technology<span><p> <li> <li> <p><span>Efficient highly organized and can prioritize tasks<span><p> <li> <li> <p><span>Proactive attitude with a passion for providing amazing service and support to every customer<span><p> <li> <li> <p><span>Mastery in pivoting and adjusting to meet the needs of ambiguous situations or environments<span><p> <li> <li> <p><span>SelfStarter with an excellent ability for problemsolving and intellectual curiosity to seek out answers until a topic is fully comprehended<span><p> <li> <li> <p><span>Experience in identifying customer retention risks and building effective risk mitigation strategies<span><p> <li> <li> <p><span>Travel of 510 is required as part of the role to support our customers events<span><p> <li> <ul><p><strong>MORE ABOUT HAKU<strong><p> <p>haku is a stateoftheart technology platform that powers world renowned events Our SaaS product equips event organizers of all sizes with an impactful business platform that enables them to plan organize promote and execute their events The bulk of our customers make up the enterprise tier of our market and include organizations like the Marine Corps Marathon runDisney The Philadelphia Eagles the Bank of America Chicago Marathon the Atlanta Track Club the Big Sur Marathon Team in Training Lexus Corporate Run and many more<p> <p>Were proud to be a minority ownedbusiness and equal opportunity employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status Our vision as an employer is to establish a work environment where everyone is welcomed and anyone has the right to succeed<p> <p>For more information about our company please visit our website at wwwhakuappcomcareers<p>