Trusted Advisor Jobs in New York City, NY
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Director, Customer Experience Management
Company: Ipsos
Location: New York City, NY
Posted Apr 28, 2024
<p><strong>Job Description<strong> <p> <p><strong>What makes this role important at Ipsos<strong> <p> <p>We help the biggest companies solve some of their biggest problems We are everywhere in 89 countries and counting Our clients make the products and deliver the services you use every day probably including the browser that led you to this posting the beverage that is sitting next to you Pick a sector and we are there on the ground as trusted advisor to the worlds leading businesses on all matters relating to measuring modeling and managing customer and employee relationships We are the recognized market thought and technology leader in our field Sound like the right place for your career Share our passion Share our success And join us in being proud to be Ipsos <p> <p><strong>What you can expect to be doing<strong> <p> <ul><li>Develop and design appropriate solutions for clients based on research approaches and products that are best suited to meet their needs<li> <li>Write winning proposals<li> <li>Oversee and direct multiple market research projects at once including but not limited to relationship and transactional customer experience and ad hoc studies<li> <li>Manage and coordinate all aspects of the research process from research design questionnaire design prefield activities monitoring field and project status analysis and interpretation of results through the preparation of reports and delivery of presentations<li> <li>Data interpretation and presentation story telling including the ability to draw conclusionsmake recommendations from the data results into actionable insights<li> <li>Maintain and strengthen client relationships through exceptional service and strong attention to quality control<li> <li>Understand and address business needsissues of clients providing consultation versus order taking<li> <li>A strong focus on financials and account growth<li> <li>Provide daytoday guidance and coaching to junior team members required<li> <ul><p><strong>What success in this role looks like<strong> <p> <p>This position is a leadership role that will be an integral part of the Customer Experience team You will work closely with CX leadership to anticipate interpret and support clients business needs with innovative tools and resources The bestsuited candidate will be able to lead and manage a team that can successfully gather and interpret data that will drive client business <p> <p>As a Director you will play a key role in building a business including writing proposals delivering strategic insights to our clients and developing and managing quantitative insights programs in the customer experience space Your work will include a variety of studies requiring sharp time management skills and keen attention to detail Your daytoday responsibilities will include managing researchanalytics projects from start to finish working with clients on questionnaire design and reporting and collaborating with internal teams on sampling survey programming data processing and data analytics You will work closely with senior research staff to assure survey and project accuracy and to ensure projects stay on schedule as well as manage junior staff with respect to project deliverables You will be responsible for preparation and delivery of custom storytelling style reports that delivery actionable insights to our clients <p> <p><strong>This might be the job for you if you have<strong> <p> <ul><li>Bachelors degree in related field masters level education an asset<li> <li>Minimum of 7 to 10 years of quantitative CX experience some suppliervendorside experience required<li> <li>Strong quantitative research project management skills<li> <li>Must be able to create questionnaires sample design analytical plans and create custom storytelling style analytical reports in PowerPoint<li> <li>Must have the ability to deliver the so what in reporting with foresight into implications of recommendations to clients eg change management communication investment required<li> <li>Solid understanding of CX analytics including how they should be inserted into program designs as well as interpretation of output and what that output means for the overall story we are telling our client<li> <li>Experience with customer experience research<li> <li>Experience with platform technology that enables CX insights and activation Some experience with solutions such as Medallia Qualtrics InMoment or other CX measurement platforms preferred<li> <li>Experience tying CX to employee experience and enablement is a plus<li> <li>Proven track record of business development<li> <li>Ability to form and maintain significant and ongoing client relationships<li> <li>Ability to deliver strategic insight and expert consultation to clients<li> <li>Selfstarter with the ability to successfully collaborate with a virtual team<li> <li>Selfmotivated analytical individual with an attention to detail who strives in a dynamic deadlinedriven environment<li> <li>Intellectually curious with a growth mindset willing to try new things and continuously evolve<li> <li>Excellent interpersonal skills verbal and written communication are necessary for effective development and maintenance of internal and external client relationships<li> <li>Superior organizational multitasking decisionmaking and problemsolving abilities<li> <li>Comfortable managing a demanding and multifaceted workload<li> <li>Background in leading and inspiring teams that work collaboratively with a diverse group of colleagues must have prior experience managingleading junior employees<li> <li>Works well in a team environment with colleagues at all levels<li> <li>Knowledge of research methodologies and basic statistical concepts required<li> <li>Proficient with MS Office suite Word PowerPoint Excel<li> <ul><p>If you dont meet 100 of the requirements we encourage all who feel they might be a fit for the opportunity to apply We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization not just the one youre applying to <p> <p>In accordance with NYCOCAWA law the estimated base salary range for this role is $120000 to $130000 Your final base salary will be determined based on several nondiscriminatory factors which may include but are not limited to location work experience skills knowledge education andor certifications <p> <p><strong>Whats in it for you<strong> <p> <p>At Ipsos youll experience opportunities for Career Development an exceptional benefits package including generous PTO healthcare plans wellness benefits a flexible workplace policy and a strong collaborative culture <p> <p>To find out more about all the great reasons to work at Ipsos how were making an impact around the world and more about our benefits and employee programs please visit <p> <p>Why Work at Ipsos | US <p> <p><strong>Commitment to Diversity<strong> <p> <p>Ipsos recognizes the necessity of building an inclusive culture that values each employees individuality and diverse perspectives For more than 40 years our mission has been to generate and analyze data about society markets brands and behaviors to provide our clients with the insights that elevate their understanding of the world This could not be fulfilled without Ipsos diverse employees who compile and analyze this datathey are the essence of who we are and what we do <p> <p>We are committed to providing equal opportunity to all employees creating an environment that promotes inclusion and enabling employees from all walks of life to flourish Ipsos encourages our employees to act in a respectful and responsible manner in line with code of best practices concerning diversity and inclusion human rights equality and civility for every individual <p> <p>Ipsos is An Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin protected veteran status or any other protected class and will not be discriminated against on the basis of disability <p> <p>LIAA1 LIHybrid <p> <p><strong>About Us<strong> <p> <p>Ipsos is one of the worlds largest research companies and currently the only one primarily managed by researchers ranking as a 1 fullservice research organization for four consecutive years With over 75 different datadriven solutions and presence in 90 markets Ipsos brings together research implementation methodological and subjectmatter experts from around the world combining thematic and technical experts to deliver topquality research and insights Simply speaking we help the biggest companies solve some of their biggest problems serving more than 5000 clients across the globe by providing research data and insights on their target markets And were proud to share weve received our Great Place to Work Certification in 2022 amp 2023 <p> <p><strong>About the Team<strong> <p> <p>Customer Experience at Ipsos is <b>All Things Customer<b> Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments We do this through CX research and advisory crosschannel analytics digital and physical and CX performance measurement across the customer journey We are firm believers in the Insights to Action loop and we provide our clients with tangible CX recommendations and ROI sizing our approach is called ROCXI The result of our work is better strategic and operational decisions that drive customer loyalty retention and growth<p>
Value Engineering Manager - Diversified Industries
Company: Celonis
Location: New York City, NY
Posted Apr 28, 2024
Celonis is a global leader in Process Mining technology, offering a unique opportunity to work with industry-leading technology, investment in personal growth, and a great compensation and benefits package.
Director, Social Strategy
Company: VMLY&R
Location: New York City, NY
Posted Apr 28, 2024
<p><strong>Description<strong> <p> <p>Position at VMLYampR <p> <p><b>Who we are<b> <p> <p>At VML we are a beacon of innovation and growth in an everevolving world Our heritage is built upon a century of combined expertise where creativity meets technology and diverse perspectives ignite inspiration With the merger of VMLYampR and Wunderman Thompson we have forged a new path as a growth partner that is part creative agency part consultancy and part technology powerhouse <p> <p>Our global family now encompasses over 30000 employees across 150+ offices in 64 markets each contributing to a culture that values connection belonging and the power of differences Our expertise spans the entire customer journey offering deep insights in communications commerce consultancy CRM CX data production and technology We deliver endtoend solutions that result in revolutionary work <p> <p>Were seeking a Director Social to join VMLs large and growing social marketing team <p> <p>Heres Where You Come In <p> <p>Youre a skilled leader who knows how to set the direction for social strategies campaigns and activations for brands while also setting the tone for a team Youll act as a trusted advisor to clients on their social approach and be a key contributor to the growth of the social capability at VML <p> <p>Responsibilities <p> <ul><li>Develop and oversee the creation of social strategies social playbooks activations and campaign ideas across multiple brands or lines of business <li> <li>Partner with creative strategy data and media teams to define and achieve a brands social marketing goals <li> <li>Oversee social media campaigns including usergenerated content UGC influencer programs and realtime activations <li> <li>Represent VMLs expertise and core values to clients vendors and partners <li> <li>Hire supervise and guide the development of a team matching skill sets and interests effectively with business needs <li> <li>Contribute to the ongoing evolution and improvement of our social offering and its products services and reputation <li> <ul><p>Skills and Experience <p> <ul><li>10+ years of social marketing experience <li> <li>Experience hiring developing and retaining a strong and diverse team <li> <li>Advanced understanding of social platforms audiences and behaviors and a nuanced perspective about social marketing <li> <li>Ability to apply knowledge of social media to effectively solve a wide variety of client challenges <li> <li>Expert communication and presentation skills in a wide variety of formats and settings <li> <li>Ability to build strong relationships across organizations departments teams and individuals <li> <li>Experience playing an active role in agency business development <li> <li>Experience in the automotive category is a plus <li> <li>Experience working on luxury brands is a plus <li> <ul><p>The base salary for this position at the time of this posting may range from $100000 to $230000 Individual compensation varies based on job related factors including location business needs level of responsibility experience and qualifications We offer a competitive benefits package click <b>here<b> for more details <p> <p>At VML we are committed to fostering an allinclusive work environment that is both rewarding and careerforward Our Inclusion Equity amp Belonging initiatives alongside the VML Foundation reflect our dedication to giving back and making a positive impact in our communities and beyond Our people are the heartbeat of our organizationcreators doers innovators makers and thinkerswho drive not just marketing but meaningful experiences that resonate in every action and interaction <p> <p>VML is a WPP For more information please visit <b>our website<b> and follow VML on our social channels via <b>Instagram<b> <b>LinkedIn<b> and <b>X<b> <p> <p>When you click the Submit Application button below this will send any information you add below to VML Before you do this we think its a good idea to read through our <b>Recruitment Privacy Policy<b> California residents should read our <b>California Recruitment Privacy Notice<b> This explains what we do with your personal data when you apply for a role with us and how you can update the information you have provided us with or how to remove it <p> <p>LIJS1<p>
Senior Solutions Architect
Company: Alloy
Location: New York City, NY
Posted Apr 28, 2024
Alloy is a leading fraud prevention company that helps banks and fintech firms grow by onboarding good customers without increasing fraud risk. The Solutions Architect role involves acting as a technical lead, proposing solutions, integrating Alloy's API, and supporting production launches. Alloy values boldness, scrappiness, collaboration, and diversity, and offers competitive compensation, flexible work, and comprehensive benefits.
Client Partner - (Direct Sales) Decision Intelligence - New York / New Jersey
Company: Aera Technology
Location: New York City, NY
Posted Apr 28, 2024
<p><span>Aera Technology is a pioneer in the growing category of Decision Intelligence the technology to digitize augment and automate decisionmaking processes with AI and machine learning Through our AI decision automation platform Aera Decision Cloud™ we are helping the bestknown brands in the world make smarter faster decisions<span><p> <p><br ><p> <p><span>Privatelyheld and VCfunded we have a global team of over 400 Aeranauts and were growing <span><p> <p><br ><p> <p><span>We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable <span><p> <p><span>Ready to join a team thats helping create a more sustainable intelligent and efficient world Learn more at <span>wwwaeratechnologycom<p> <p><br ><p> <p><br ><p> <p><span>Candidates based in any major city in the North East will be considered New York New Jersey resident is ideal<span><p> <p><b>Responsibilities <b> <p><ul><li>Identify new business Hunting by identifying qualifying and closing new SaaS opportunities<li> <li>Meet and exceed quarterly and annual sales ACV bookings targets<li> <li>Develop and maintain strong relationships with key decision makers<li> <li>Actively seek out new business opportunities to develop pipeline<li> <li>Stay current on industry trends and market developments<li> <li>Work closely with crossfunctional teams to ensure seamless sales processes and successful transition to client implementation<li> <ul><p><b>About You <b> <p><ul><li>Must be based in New York or New Jersey or TriState area<li> <li>A player with 10+ years experience serving large enterprise customers<li> <li>Experience in industrial verticals eg manufacturing chemicals with a focus on the following domains Supply Chain Planning Data Analytics<li> <li>Solid track record in either management consulting or enterprise software sales with successful engagements with the Csuite account development and net new sales<li> <li>Excellent communication presentation negotiation and interpersonal skills<li> <li>Ability to work in a fastpaced dynamic highgrowth environment and meet tight deadlines<li> <li>Bachelors degree in Business or a related field<li> <ul><p><b>Nice to Have <b> <p><ul><li>Strong understanding of the chemicals andor manufacturing industries<li> <li>Network of contacts in the field<li> <li>Background in Data Qnalytics Planning MLAI a definite plus<li> <li>Supply Chain or Finance experience a plus<li> <ul><p> <p><p><br ><p> <p><span>If you share our passion for building a sustainable intelligent and efficient world youre in the right place Established in 2017 and headquartered in Mountain View California were a series D startup with teams in Mountain View San Francisco California Bucharest and ClujNapoca Romania Paris France Munich Germany London UK Pune India and Sydney Australia So join us and lets build this<span><p> <p><br ><p> <p><span>Aera Technology is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status Pursuant to the San Francisco Fair Chance Ordinance Aera Technology will consider for employment qualified applicants with arrest and conviction records <span><p> <p><br ><p> <p><b>Benefits Summary <b><p> <p><span>At Aera Technology we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits and great perks In addition to offering a competitive salary and company stock options we have other great benefits available Youll find comprehensive medical vision and dental plans a 401K plan flexible paid time off remote work reimbursement generous parental leave and much more We offer unlimited access to online professional courses for both professional and personal development coupled with people manager development programs We believe in a flexible working environment to allow our Aeranauts to perform at their best ensuring a healthy worklife balance When youre working from the office youll also have access to a fullystocked kitchen with a selection of snacks and beverages <span><p> <p><br ><p> <p><p>
Product Manager III: Onboarding, Checkout, OMS
Company: ACV Auctions
Location: Buffalo, NY
Posted Apr 28, 2024
<p>If you are looking for a career at a dynamic company with a peoplefirst mindset and a deep culture of growth and autonomy ACV is the right place for you Competitive compensation packages and learning and development opportunities ACV has what you need to advance to the next level in your career We will continue to raise the bar every day by investing in our people and technology to help our customers succeed We hire people who share our passion bring innovative ideas to the table and enjoy a collaborative atmosphere <p> <p>Who we are <p> <p>ACV is a technology company that has revolutionized how dealers buy and sell cars online We are transforming the automotive industry ACV Auctions Inc ACV has applied innovation and userdesigned data driven applications and solutions We are building the most trusted and efficient digital marketplace with datasolutions for sourcing selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable We are disruptors of the industry and we wantyou to join us on our journey ACVs network of brands includes ACV Auctions ACV Transportation ClearCar MAX Digital and ACV Capital within its Marketplace Products as well as True360 and Data Services <p> <p>At ACV we focus on the Health Physical Financial Social and Emotional Wellness of our Teammates and to support this we offer <p> <ul><li>Multiple medical plans including a high deductible health plan that costs $0 out of your paycheck <li> <li>Companysponsored paid ShortTerm Disability LongTerm Disability and Life Insurance <li> <li>Comprehensive optional benefits such as Dental Vision Supplemental LifeADampD LegalID Protection and Accident and Critical Illness Insurance <li> <li>Generous paid time off options including vacation time sick days Company holidays floating holidays parental leave bereavement leave jury duty leave voting leave and other forms of paid leave as required by applicable law or regulation <li> <li>Employee Stock Purchase Program with additional opportunities to earn stock in the Company <li> <li>Retirement planning through the Companys 401k<li> <ul><p><strong>Who are we looking for<strong> <p> <p>As a Product Manager for our Vehicle Intelligence Team you will be tasked with crafting transformative experiences for our Onboarding and Checkout Experiences as well as continuously enhancing our Customer Order Management Systems You will spearhead the evolution of our onboarding platform ensuring that from the moment a customer discovers our offerings theyre greeted with a seamless intuitive journey that drives success in both our flagship products and new innovative offerings Your innovations in the checkout process will redefine convenience turning every transaction into a frictionless delight that leaves customers eager to return And when it comes to order management youll revolutionize efficiency empowering our teams to orchestrate flawless fulfillment experiences that exceed expectations If youre ready to unleash your creativity drive and passion for innovation on products that will shape the future of autotech ACV is the perfect place for you <p> <p><strong>What you will do<strong> <p> <ul><li>Data collection amp analysis<li> <li>Customer feedback collection amp analysis<li> <li>Conduct customer amp stakeholder demos<li> <li>Develop business requirements<li> <li>Develop release marketing<li> <li>Lead in the execution amp delivery of features amp products<li> <li>Creation and presentation of plans and impacts<li> <li>Create and maintain competitive analysis for your product<li> <li>Inform prioritization framework for your product<li> <li>Contribute to build buy partner analysis<li> <li>Development of vision for your product<li> <li>Creation of 6month roadmap for your product<li> <li>Create functional user stories and acceptance criteria<li> <li>Participate in agile ceremonies<li> <li>Define product lifecycle for your product<li> <li>Collaborate with design analysts and engineering to plan development schedule<li> <li>Contribute to discussions with technology and executive leadership to inform gain consensus and problem solve<li> <ul><p><strong>What you should have<strong> <p> <ul><li>3+ years industry domain experience<li> <li>Bachelors or Masters related field<li> <li>Creative problem solving<li> <li>Strong customer focus<li> <li>Demonstrated product delivery<li> <li>Listening skills<li> <li>Excellent communications skills<li> <li>Data analysis tools Collaboration<li> <li>Agile experience User story creation<li> <li>Release planning Prioritization skills<li> <li>Presentation skills<li> <li>Mentoring and coaching skills<li> <ul><p><strong>Compensation<strong> $115000120000 annually Please note that final compensation will be determined based upon the applicants relevant experience skillset location business needs market demands and other factors as permitted by law <p> <p>No immigration or work visa sponsorship will be provided for this positionLIRG1 <p> <p>Our Values <p> <p>Trust amp Transparency | People First | Positive Experiences | Calm Persistence | Never Settling <p> <p>At ACV we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination ACV is committed to being an equal opportunity employer regardless of sex race creed color religion marital status national origin age pregnancy sexual orientation gender gender identity gender expression genetic information disability military status status as a veteran or any other protected characteristic We also consider qualified applicants regardless of criminal histories consistent with legal requirements If you have a disability or special need that requires reasonable accommodation please let us know <p> <p>For information on our collection and use of your personal information please see our Privacy Notice <p> <p><strong>Other details<strong> <p> <ul><li> Job Family Product amp Technology<li> <li> Job Function Product Mgr<li> <li> Pay Type Salary<li> <ul><p>Apply Now<p>
Sales Development Representative
Company: Conductor
Location: New York City, NY
Posted Apr 28, 2024
<p><strong>Conductor <strong>is the worlds leading SEO platform helping businesses accelerate organic traffic and revenue growth Conductors technology helps marketers create powerful marketing content to drive highquality traffic to their sites and measure their organic performance<p> <p>Conductor is a missiondriven company with a commitment to innovation customer success and culture For Conductor success is improving the lives of all the people in our orbitour customers our customers customers our employeeowners and our communities<p> <p><strong>About the Role<strong><p> <p><span>A <strong>Sales <strong><span><strong>Development Representative<strong><span> is responsible for generating and qualifying new business opportunities for our Enterprise Sales team We are looking for entrepreneurial individuals to present our award winning Organic Marketing platform built for enterprise SEO Content and Web teams powering the Organic Marketing revolution <span><p> <p><span>The position requires a passion to succeed and the desire to be part of a winning team If you are a goaloriented individual looking to begin your career in technology sales then wed love to meet you<span> <span>Successful candidates must have a strong work ethic and the desire to not only meet sales targets but to also<span> <span>exceed them<span><p> <p><b><strong>Responsibilities<strong><b> <p><ul><li><span>Interact with prospective clients via phone cold and warm calls and email<span><li> <li><span>Research accounts identify stakeholders generate interest and develop accounts<span><li> <li><span>Successfully manage and overcome prospect objections<span><li> <li><span>Become a trusted resource and develop superior relationships with prospects<span><li> <li><span>Update lead and prospect interaction in Salesforce<span><li> <li><span>Consistently achieve qualified opportunity quotas<span><li> <li><span>Provide feedback to ensure continuous data integrity<span><li> <ul><p><b><strong>Qualifications<strong><b> <p><ul><li><span>4year college degree preferred or equivalent work experience<span><li> <li><span>Excellent written amp verbal communication skills as well as excellent listening skills<span><li> <li><span>Confident and compelling presentation style <span><li> <li><span>Quick learner that thrives in a high growth environment<span><li> <li><span>Persistence and motivation to achieve goals<span><li> <li><span>Ability to multitask organize and prioritize work<span><li> <li><span>Ability to work in a highenergy sales team environment team player<span><li> <li><span>Ability to learnunderstand and articulate our solution and value propositions<span><li> <li><span>Proficient with standard corporate productivity tools email voicemail MS Office<span><li> <li><span>Sales training and Salesforce experience is a plus<span><li> <ul><p><strong><span> <span><span>Conductor offers the following attractive benefits and perks including 100 covered employee medical plan a dental amp vision plans 401k with employer contribution an unlimited vacation policy 10 sick days shortterm disability longterm disability generous paid parental leave Employee assistance program flexible savings accounts paid holidays life and accidental death insurance and a host of perks YOLO Months internetcell phone allowance fully stacked kitchens etc<span><strong><p> <p><p> <p>Conductor LLC is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees Bringing in diverse perspectives and challenging our assumptions is the clear key to growth it drives innovation creativity faster problemsolving and stronger decision making All aspects of employment including the decision to hire promote train discipline or discharge will be based on merit competence performance and business needs<em> <em><p> <p>Conductor does not discriminate against any employee or applicant on the basis of race color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex including pregnancy childbirth and related medical conditions sexual orientation gender identity gender expression age marital status military or veteran status or other characteristics protected by state or federal law or local ordinance In addition it is the policy of Conductor to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws regulations and ordinances where a particular employee works<p> <p><p> <p><span>Disclosure Conductor cares about your privacy We are committed to maintaining your trust by protecting and processing your Personal Information that you provide to us in accordance with Greenhouses <span><span>Privacy Policy<span><span> Please take a moment to review before submitting your application<span><p>
Senior Deal Operations Specialist (East)
Company: OpenX Technologies
Location: New York City, NY
Posted Apr 28, 2024
OpenX is a digital media company that aims to maximize the economic potential of digital advertising. They are seeking a Deal Operations Specialist with extensive DSP experience to manage operational tasks, data analyses, and client relationships. The role involves building premium inventory, creating audience packages, managing deals, and optimizing campaigns. The ideal candidate should have strong analytical skills, a strategic mindset, and excellent communication abilities. OpenX values teamwork, customer-centricity, ownership, transparency, and adaptability.
Systems Sales Engineer - NY
Company: Nutanix
Location: New York City, NY
Posted Apr 28, 2024
<p><strong>Hungry Humble Honest with Heart<strong> <p> <p><strong>The Opportunity<strong> <p> <p>Do you love discovering customers business challenges and crafting <p> <p>unique solutions for them Are you ready for an opportunity to transform <p> <p>the way companies work If you have a passion for Enterprise Cloud <p> <p>Technology and a knack for helping customers understand them we <p> <p>want to talk to you <p> <p>Nutanix NTNX is looking for a passionate and enthusiastic Systems <p> <p>Engineer SE who will act as a trusted advisor to our customers <p> <p>beginning as a presales activity while aiding the customers <p> <p>transformational journey through the adoption of our solutions portfolio <p> <p>Your primary responsibility is to partner with the sales team and provide <p> <p>technical knowledge around Nutanix solutions to our customers and <p> <p>prospects Youll provide technical expertise through sales <p> <p>presentations product demonstrations and guide prospects through <p> <p>technical evaluations POCs which are critical to the deals success <p> <p>Additionally you will work with various teams to resolve customer <p> <p>concerns escalate product issues and serve as an ambassador for our <p> <p>brand <p> <p><strong>Sales Engineering at Nutanix<strong> <p> <p>Our Systems Engineering amp Solution Sales organization is made up of <p> <p>800+ customerfocused technical sales professionals who are <p> <p>responsible for identifying and matching technology opportunities with <p> <p>the customers business issues and objectives as well as channel <p> <p>partner training and enablement This team also acts in a consultative <p> <p>fashion and is looked to as an expert in their field by the Nutanix sales <p> <p>customer success business partners and customers <p> <p><strong>Your Role<strong> <p> <ul><li>Demonstrate features and articulate benefits of Nutanix solutions <p>to influence customers purchases to drive business transformation<p><li> <li>Size and configure Nutanix solutions<li> <li>Navigate amp build longterm relationships with customers amp be seen <p>and treated as their trustedvalued resource<p><li> <li>Communicate customer feedback into the Nutanix ecosystem<li> <li>Partner with sales counterparts in developing account plans <p>customer persona coverage models and proposal creation to <p> <p>recommend and design solutions based on Nutanix offerings<p><li> <li>Collaborate with the broader presales team and obtain technical wins <p>in the shortest and most professional manner<p><li> <ul><p><strong>What You Will Bring<strong> <p> <ul><li>You should have 710 years of total experience andor 5+ years of Sales Engineering experience<li> <li>Experience in a hightech sales environment with a successful track record of driving customer adoption of technology is required<li> <li>You should possess product solution knowledge including an understanding of one or more of the following areas Application Virtualization Server Virtualization Networking Storage and Platform PerformanceSizing<li> <li>It is important that you can motivate train and conduct seminars with our partners to increase Nutanix revenues within your assigned territory<li> <li>You must have a proven track record of maintaining relationships with technical resources at all levels of a customer organization<li> <li>You should be flexible dependable a selfstarter and capable of quickly learning new products and technologies<li> <li>Familiarity with at least one managed Kubernetes platforms EKS AKS GKE is highly preferred<li> <li>Native Cloud experience building deploying and managing modern applications in cloud computing environments is preferred<li> <li>Design build manage and operate the infrastructure and configuration of container platforms with a focus on automation and infrastructureascode is preferred<li> <ul><p><strong>About the Team<strong> <p> <p><strong>Meet Mike Sr Manager Systems Engineering Northeast Majors<strong> <p> <p>Mike joined Nutanix in 2017 Previous experience at Atlantis Computing and Citigroup <p> <p>Mike has volunteered with Habitat for Humanity and participates in the St Baldricks Foundation annual fundraising event to benefit childhood cancer research Mike is an avid cook and labels his own wine after his son Ethan In his free time he enjoys scuba diving golfing playing guitar and is unashamedly a complete Star Trek nerd <p> <p><strong>How We Work<strong> <p> <p><strong>Quote by Josh Rosser Sr Systems Engineer <strong>Sales and engineering are two completely different roles involving different skills We as sales engineers have the rare ability to blend those skills At Nutanix we can utilize those abilities paired with our amazing sales teams to deliver full stack solutions customized to meet every customer need Collaboration is key to our success Here we can share knowledge and success stories through team building which puts our best foot forward to the customer <p> <p>The pay range for this position at commencement of employment is expected to be between USD $185120 and USD $ 277680 per year <p> <p>However base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience The total compensation package for this position may also include other elements including a signon bonus restricted stock units and discretionary awards in addition to a full range of medical financial andor other benefits including 401k eligibility and various paid time off benefits such as vacation sick time and parental leave dependent on the position offered Details of participation in these benefit plans will be provided if an employee receives an offer of employment <p> <p>If hired employee will be in an atwill position and the Company reserves the right to modify base salary as well as any other discretionary payment or compensation program at any time including for reasons related to individual performance Company or individual departmentteam performance and market factors Our application deadline is 40 days from the date of posting In good faith the posting may be removed prior to this date if the position is filled or extended in good faith <p> <p>LI Remote LIRM1 <p> <p><strong>Nutanix is an equal opportunity employer<strong> <p> <p>The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race color religion national origin gender sexual orientation age marital status or disability Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled <p> <p>Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability We do not condone or tolerate an atmosphere of intimidation or harassment based on race color religion national origin gender sexual orientation age marital status or disability <p> <p>We expect and require the cooperation of all associates in maintaining a discrimination and harassmentfree atmosphere<p>
Customer Success Manager
Company: Forter
Location: New York City, NY
Posted Apr 28, 2024
<p><span><strong>About the role<strong><span><p> <p><span><span>The Customer Success department is the backbone of everything Forter does and as Customer Success Manager youll be a key addition to that team Forters technology is on the cutting edge and as such the Customer Success team is in an exciting position to show customers how to benefit from that value Unlike Customer Success at some companies where you may feel like a middleman Forter strives for more We put a great deal of faith in our CSMs who are responsible not only for customer satisfaction but also for renewals expansion and providing strategic insights In this role youll build lasting relationships with client executives solve complex business challenges and grow partnerships all while developing business technical and relationship skills thatll be the cornerstone of your future career<span><span><p> <p><span><strong>What youll be doing<strong><span><p> <ul><li><span>Enable a variety of client stakeholders on Forters portal and technology close to the account going live Run ongoing training and enablement for clients as well<span><li> <li><span>Quarterback high impact engagements particularly monthly and quarterly business reviews to communicate Forters performance and value to client executives <span><li> <li><span>Procure advocacy from your clients in the form of reference calls case studies etc that act as sales accelerators and turn our partners into active promoters<span><li> <li><span>Leverage your client relationships and knowledge of Forters solution to generate upsell opportunities that you will collaborate with the Sales team on<span><li> <li><span>Own the retention number for your book of business and oversee the renewal process for expiring client contracts<span><li> <li><span>Share key insights about Forters product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction<span><li> <li><span>Direct client technical inquiries or troubleshooting questions to our Support team and help that team where necessary to ensure a positive customer experience<span><li> <li><span>Maintain clean data within our internal systems to ensure that both you and Forters leadership team have the most accurate info possible about the book of business<span><li> <ul><p><span><strong>What youll need<strong><span><p> <ul><li><span>34 years of postlive clientfacing Customer Success experience<span><li> <li><span>Experience leading monthly and quarterly business reviews with client executives where you described the value and ROI of your companys solution<span><li> <li><span>Experience communicating client business objectives or issues to your internal leadership in order to form a strategic account plan<span><li> <li><span>Experience collaborating with your internal Product RampD andor operations team to understand client needs and communicate product feedback<span><li> <li><span>Experience enabling and training your clients on how to use your companys UX both initially and on an ongoing basis<span><li> <li><span>Experience in a SaaS startup environment and in either the payments fraud or finance industry is a bonus<span><li> <li><span>Ability to work in fast paced environment be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders<span><li> <li><span>Ability to break down ambiguous and nuanced problems into concrete manageable components and think through optimal solutions<span><li> <li><span>Openness to being hands on Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems<span><li> <ul><p><span><strong>About us<strong><span><p> <p><span>Digital commerce is built on trust At every point along the eCommerce journey businesses must make a critical decision Can I trust this customer Answering this simple question accurately and instantly is powerfulit can accelerate revenue growth and strengthen a companys connection with its customers How do we do it Forter was founded on the insight that its not about what is being purchased nor where but who is behind the interaction<span><p> <p><span>The Forter Decision Engine finds patterns across more than one billion identities in our dataset We isolate fraudsters and protect customersensuring everyone gets the experience they deserve Given that trust is central to how we operate Forter is very much driven by a defined set of values We attract remarkable talent and have retention and engagement levels that are well above benchmarks Were meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact <span><p> <p><span><strong>Trust is backed by data Forter is a recipient of over 10 workplace and innovation awards including <strong><span><p> <ul><li><span>Great Place to Work Certification 2021 2022 2023<span><li> <li><span>Fortunes Best Workplaces in NYC 2022<span><li> <li><span>3 on Fast Companys list of Most Innovative Finance Companies 2022<span><li> <li><span>Forbes Cloud 100 2021 2022<span><li> <li><span>SAP Pinnacle Awards New Partner Application Award 2023 <span><li> <li><span>Fintech Breakthrough Awards Best Fraud Prevention Platform 2023<span><li> <ul><p><span><strong>Life as a Forterian<strong><span><p> <p><span><em>We are a team of over 500 Forterians spread across 3 different continents Since 2013 weve raised $525 million from investors such as Tiger Global Bessemer Sequoia Capital March Capital and Salesforce Ventures Were on a mission to bring trust to global digital commerce so that companies like Nordstrom Priceline Instacart and ASOS can block fraud drive revenue and improve customer experience<em><span><p> <p><span>At Forter we believe unique people create unique ideas and valuable experience comes in many forms So even if your background doesnt match everything we have listed in the job description we still encourage you to apply and tell us why your skills and values could be an asset to us By welcoming different perspectives we grow together as humans and as a company<span><p> <div> <p><span>Forter is an Equal Employment Opportunity employer that will consider all qualified applicants regardless of race color religion gender sexual orientation marital status gender identity or expression national origin genetics age disability status protected veteran status or any other characteristic protected by applicable law<span><p> <p><span id=m3593400593272708389gmaildocsinternalguid2d9065a47fff73d5abb344e64c8985b3>If you need assistance or an accommodation due to a disability please email us at interviewaccommodationfortercom This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process<span><p><div> <p><span><strong>Benefits<strong><span><p> <ul><li><span>Competitive salary <span><li> <li><span>RSUs<span><li> <li><span>Matching 401K Plan <span><li> <li><span>Comprehensive and generous health insurance including vision and dental coverage <span><li> <li><span>Home office allowance <span><li> <li><span>Generous PTO policy <span><li> <li><span>Half day Fridays<span><li> <ul><p><strong><span>Hybrid work<span><strong><p> <div> <p><span>At Forter we have embraced a hybrid work model that combines the benefits of inoffice collaboration with the flexibility of remote work As part of this exciting approach Team members are invited to work from the office at least 2 days per week Within these two days we encourage employees to join each week for a department Team Day and for a Hub Day within each office Your recruiter will share the specifics of these days<span><p> <p><span>Our hope is that a balance of inperson collaboration will aid massively in employee professional growth development and relationshipbuilding<span><p> <div> <p><span><strong>Forter does not accept agency resumes Please do not forward resumes to Forter or any related jobs alias or directly to any Forter employees Forter will not be responsible for any fees related to unsolicited resumes<strong><span><p> <p><span><em datastringifytype=italic>Salary Range $90000 $115000 annually + bonus + equity + benefits<em><span><br ><span><em datastringifytype=italic>The referenced salary range is based on the Companys good faith belief at the time of posting Actual compensation may vary based on factors such as geographic location work experience market conditions and skill level<em><span><p> <div> <p><strong>Forters Applicant Privacy Policy<strong><p> <div>
Value Engineering Manager - Telco
Company: Celonis
Location: New York City, NY
Posted Apr 28, 2024
Celonis, a global leader in Process Mining technology, is seeking a Value Engineering Manager to lead a team focused on managing the entire customer value lifecycle. The role involves identifying and framing value for prospects and customers, driving end-to-end customer value journeys, and fostering a positive work environment. The ideal candidate should have domain expertise, industry knowledge, product expertise, project management skills, executive stakeholder management experience, and a proven track record in value realization. Celonis offers a competitive compensation package, investment in personal growth, and a global, diverse team culture.
Sales Development Representative
Company: Ocrolus
Location: New York City, NY
Posted Apr 28, 2024
<div> <div> <div> <p><span>At Ocrolus we believe companies work best when they focus on their core business and let automation do the rest Were powering the digital lending ecosystem and help financial services firms make highquality decisions with trusted data and unparalleled efficiency<span><p> <p><span>Ocrolus HumanintheLoop document automation software analyzes documents with over 99 accuracy Were replacing legacy OCR vendors that cap out at 7580 accuracy and augmenting the robotic work that humans are prone to doing all too often which can be expensive errorprone and slow By empowering lenders to analyze diverse sources of financial data more efficiently Ocrolus levels the playing field for every borrower providing expanded access to credit at a lower cost<span><p> <p><span>Weve raised over <strong>$100 million<strong> from bluechip investors and are working with customers like <strong>PayPal Brex SoFi Blend and Plaid<strong> Join us as we build the future of fintech and make an impact at an awardwinning highgrowth startup that Forbes recently dubbed the <strong>Next BillionDollar Startup<strong><span><p> <div> <div> <div> <div datadraftjsconductorfragment= blocks= are= looking= for= passionate= hardworking= sales= development= representative= to= join= our= growing= team= candidates= must= have= proven= experience= prospecting= new= business= the= ideal= candidate= has= an= early= track= record= of= success= is= comfortable= speaking= about= a= technical= product= and= eager= build= career= in= sales= hybrid= position= however= be= based= york= city= area= as= this= role= requires= being= onsite= at= office= on= regular= basis= you= do= qualified= meetings= senior= reps= calls= cold= warm= networking= events= conferences= linkedin= using= navigator= needs= prospective= clients= up= team= your= accounts= tracking= work= bring= degree= business= or= related= field= year= recent= working= sdr= bdr= b2b= space= saas= tools= such= outreachio= managing= pipeline= salesforce= calling= approaching= strangers= conference= communication= skills= excel= sheets= learn= open= coaching= fastpaced= startup= environment= points= understanding= api= fintech= hypergrowthstartup= company= fulltime= salary= range= between= commission= equity= benefits= base= pay= offered= may= vary= depending= jobrelated= knowledge= market= location= required= by= nyc= admin= code= full= time= compensation= when= hired= into= offices= city=> <div datablock=true dataeditor=5kuul dataoffsetkey=59v3e00> <p><strong>Summary<strong><p> <div> <div datablock=true dataeditor=5kuul dataoffsetkey=c68s200> <p><span dataoffsetkey=c68s200>We are looking for passionate hardworking Sales Development Representative to join our growing sales team Candidates must have proven experience prospecting for new business The ideal candidate has an early track record of success is comfortable speaking about a technical product and is eager to build a career in sales<span><p> <div> <div datablock=true dataeditor=5kuul dataoffsetkey=9k7aq00> <p> <p> <p><span dataoffsetkey=9k7aq00>This is a hybrid position However <span><span dataoffsetkey=9k7aq01><strong>candidates must be based in the New York City<strong> <strong>area<strong> <span><span dataoffsetkey=9k7aq02>as this role requires being onsite at our office on a regular basis<span><p> <div> <div datablock=true dataeditor=5kuul dataoffsetkey=3sro900> <p> <p> <p><strong>What youll do<strong><p> <div> <ul dataoffsetkey=5lai500><li datablock=true dataeditor=5kuul dataoffsetkey=5lai500> <p><span dataoffsetkey=5lai500>Generating qualified sales meetings for senior sales reps<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=2b6vi00> <p><span dataoffsetkey=2b6vi00>Making sales calls cold and warm<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=db6st00> <p><span dataoffsetkey=db6st00>Attending networking events and conferences<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=7akm500> <p><span dataoffsetkey=7akm500>Prospecting on LinkedIn using Sales Navigator<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=df1eu00> <p><span dataoffsetkey=df1eu00>Identifying the needs of prospective clients<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=4sigr00> <p><span dataoffsetkey=4sigr00>Setting up the sales team for success on your accounts<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=6ttlt00> <p><span dataoffsetkey=6ttlt00>Meticulously tracking your work<span><p> <li> <ul><div datablock=true dataeditor=5kuul dataoffsetkey=3b9eo00> <p><strong>What youll bring<strong><p> <div> <ul dataoffsetkey=c519h00><li datablock=true dataeditor=5kuul dataoffsetkey=c519h00> <p><span dataoffsetkey=c519h00>Bachelors Degree in business or related field<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=17e2d00> <p><span dataoffsetkey=17e2d00>1+ year of recent experience working as a SDR or BDR in the B2B space<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=36j1300> <p><span dataoffsetkey=36j1300>1+ year of experience working in SaaS<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=2ptqc00> <p><span dataoffsetkey=2ptqc00>Savvy at using prospecting tools such as LinkedIn Sales Navigator and Outreachio<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=7b98e00> <p><span dataoffsetkey=7b98e00>Expertise managing a pipeline in Salesforce<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=dk3ad00> <p><span dataoffsetkey=dk3ad00>Comfortable cold calling amp approaching strangers at a conference<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=bduvs00> <p><span dataoffsetkey=bduvs00>Excellent communication skills<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=fo3nb00> <p><span dataoffsetkey=fo3nb00>Proficiency in ExcelGoogle Sheets<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=2lovu00> <p><span dataoffsetkey=2lovu00>Eagerness to learn open to coaching<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=ab9m600> <p><span dataoffsetkey=ab9m600>Excited to work in a fastpaced startup environment<span><p> <li> <ul><div datablock=true dataeditor=5kuul dataoffsetkey=epnbo00> <p><strong>Bonus points<strong><p> <div> <ul dataoffsetkey=fb07300><li datablock=true dataeditor=5kuul dataoffsetkey=fb07300> <p><span dataoffsetkey=fb07300>Strong understanding of API based work<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=4v9du00> <p><span dataoffsetkey=4v9du00>B2B FinTech experience<span><p> <li> <li datablock=true dataeditor=5kuul dataoffsetkey=bh8gi00> <p><span dataoffsetkey=bh8gi00>Worked for a hypergrowthstartup company<span><p> <li> <ul><p> <p> <div> <div> <p> <p> <p><strong>Life at Ocrolus<strong><p> <p> <p> <div> <p>Come build the future of fintech with us At Ocrolus you will work with extraordinary people and receive benefits and development opportunities to empower you in and out of the office <p> <div> <p><span>We take pride in our dynamic diverse team unified by shared values of <strong>Empathy Curiosity Humility and Ownership<strong><strong> <strong>We love what we do and the people we do it with which is why we welcome every individual provide them with equal opportunity irrespective of their race gender gender identity age disability national origin or any other legally protected rights that one has<span><p> <p><span>We look forward to hearing from you<span><p> <div> <div> <div>