Trusted Advisor Jobs in New York City, NY
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Account Director
Company: Sid Lee
Location: New York City, NY
Posted Apr 18, 2024
<p><strong>WHO WE ARE<strong><p> <p>Sid Lee is a multidisciplinary creative collective striving to make a difference and celebrate culture with bold ideas Its 700 professionals work as one team from offices in Montreal Toronto New York Paris London Los Angeles and Seattle Their mission is to create what matters through brand building brand expression and brand experience Its creative community also includes Yard Digital Kitchen BIMM and Haigo<p> <p>Alongside progressive clients Sid Lee draws on its rich collection of disciplines from design to data and experiential communication and technology to advertising and architecture empowering its clients to outperform their competitors earn the trust of their customers and increase their influence on culture<p> <p>Sid Lee is a member of kyu a collective of toptier global creative companies established by Hakuhodo DY Holdings Sid Lee also imagined C2 Montréal one of the largest creativebusiness conferences in the world<p> <p><strong>ROLE<strong><p> <p>As an Account Director you will play a key role in managing our client relationships alongside our Head of Growth and Client Partnerships You will also be taking the lead on managing an international client in the sportswear and lifestyle space Your responsibilities will include leading conversations effectively communicating mandate requirements to our Creative and Strategy teams and ensuring that the creative produced meets both client expectations and our agencys standards <p> <p>With your keen analytical skills and solutionsoriented mindset you will navigate complex marketing challenges identifying strategic moments to intervene and guide multidisciplinary projects to success Your leadership abilities will shine as you manage train and develop your team fostering a culture of innovation collaboration and excellence Additionally you will establish and maintain trusted relationships with clients acting as their expert for all account service needs while also driving business development initiatives to fuel growth<p> <p>With excellent relational judgment and a global perspective on account management you will foster trust with clients and inspire your team to deliver exceptional work while demonstrating a desire to innovate and challenge the status quo<p> <p><strong>RESPONSIBILITIES<strong><p> <ul><li>Lead the conversation <ul><li>Efficiently communicate mandate requirements to the Creative and Strategy teams<li> <li>Able to effectively communicate the agencys POV and teach this skill to other members of the agency team<li> <li>Be an active listener demonstrating realtime problem solving in tandem with CDECD<li> <ul><li> <li>Control the quality of the content produced and ensure that it meets clients requirements and the agencys standards<li> <li>Understand analyze and immerse yourself in mandates confided in you by the clients in line with their business objectives<li> <li>Identify business opportunities in line with clients portfolios and create communication and marketing strategies to concretize them<li> <li>Have a firm knowledge of a clients business objectives and state of their business<li> <li>Control global account budget and optimize ROI <ul><li>Plan projects and revenues<li> <li>Supervise clients profitability by being knowledgeable about the clients business<li> <li>Evaluate and control production costs and timelines with the help of your team<li> <li>Oversee all scopes of work and build a team around those<li> <li>Monitor scope and identify scope creep or opportunities for expansion<li> <ul><li> <li>Manage train and guide the development of your team <ul><li>Coach team members establish each persons role and delegate tasks<li> <li>Keep the team informed and inspired<li> <ul><li> <li>Guide and positively influence projects teams and clients by providing them with direction and vision<li> <li>Demonstrate a desire to innovate challenge the status quo and push limits with the projects you lead<li> <li>Manage and optimize 360 ̊ multidisciplinary projects by identifying the right players at the right moment<li> <li>Manage conflicts provoke discussions and make difficult decisions<li> <ul><p><strong>SKILLS<strong><p> <ul><li>Analytical spirit and solutionsoriented<li> <li>Leadership coaching and delegation skills<li> <li>Ability to work under pressure and in a fast paced environment<li> <li>Manage stressful situations and defuse conflicts<li> <li>360° vision of marketing communications<li> <li>Mastery of interactive and CXM principles<li> <li>Excellent understanding of business and marketing challenges and knowing how to prioritize and communicate them<li> <li>Excellent understanding of KPIs and ROI<li> <li>Ability to intervene at strategic moments<li> <li>Excellent relational judgment both internally and externally<li> <li>Ability to establish and maintain a relationship of trust with clients and act as an expert for all their account service needs<li> <li>Global vision of the accounts under your supervision<li> <li>Business development vision<li> <ul><p><strong>REQUIREMENTS<strong><p> <ul><li>Bachelors degree in a related field<li> <li>610 years of agency experience in a similar position<li> <li>Experience managing a team<li> <li>Experience with an account involving print broadcast and digital production<li> <li>Experience in fashionsportswearlifestyle category nice to have<li> <li>Fluent in English both oral and written<li> <ul><p><em>The salary range for this role is $125000 to $165000<em><p> <p><em>Sid Lee is strongly committed to hiring a diverse staff and believe all experiences and perspectives bring value to our clients Sid Lee does not discriminate on the basis of race color gender disability age religion sexual orientation national origin ethnic origin or any other characteristic protected by state or federal law<em><p>
Client Partner - Client Solutions
Company: Vidmob
Location: New York City, NY
Posted Apr 17, 2024
Vidmob, a creative data company, seeks Client Partners to expand its revenue productivity in North America. The role involves retaining and expanding business with enterprise clients, prospecting new stakeholders, and driving high-value outcomes. Qualifications include 6+ years of experience in client partner roles, strategic partnerships, or software sales, and a proven track record of reaching and exceeding business targets. The compensation range is $120K - $145K.
CloudOps Engineer
Company: Flourish
Location: New York City, NY
Posted Apr 19, 2024
Flourish, a financial technology startup founded in 2017, is seeking a cloud-native infrastructure engineer. The company, backed by MassMutual, offers financial products to independent Registered Investment Advisers (RIAs) through its three products: Flourish Annuities, Flourish Cash, and Flourish Crypto. The ideal candidate is an experienced engineer with a strong background in designing and building secure, scalable, and automated cloud-native infrastructure. They should possess excellent problem-solving skills, be comfortable working independently and collaboratively, and have a deep understanding of computer science fundamentals. The role involves designing and building AWS infrastructure, engineering self-service and automated solutions, and acting as a trusted partner for application development teams. Minimum qualifications include a bachelor's degree, 3+ years of professional experience, and proficiency in programming languages like Python, Go, and Bash.
FP&A Manager
Company: Permutive
Location: New York City, NY
Posted Apr 18, 2024
<div> <p>Permutives is a realtime data platform that empowers publishers and advertisers to address all of their audiences whilst protecting consumer privacy and respecting user consent<p> <p>Our unique technology sits behind some of the worlds largest publishers such as News Corp Hearst BuzzFeed The Guardian Conde Nast International to name a few we enable them to understand and personalise user experiences for hundreds of millions of people every month<p> <p>Youll love working with us if youre excited about collaborating with brilliant colleagues embracing autonomy and responsibility and tackling challenges that will drive us forward Its a great time to join and become a key contributor in shaping Permutive for the future<p> <p>Thanks to our categorydefining edge technology weve attracted the attention of global investment partners like EQT Ventures Octopus Ventures ACE amp Company and SoftBank Investment Advisers Additionally we are listed among YCombinators Top 150 companies of all time<p> <div> <p><strong>About the role<strong><p> <p>Permutive is in search of a seasoned FPampA Manager This Manager will play a pivotal role in shaping our financial planning and analysis processes by building maintaining and refining our operational and financial models in conjunction with other analytical responsibilities<p> <p><strong>What youll be doing<strong><p> <ul><li>Develop monthly forecasts annual budgets and longrange financial plans working in partnership with leadership<li> <li>Work as a trusted business partner helping operators make better decisions <li> <li>Conduct indepth financial analysis to identify trends and opportunities for revenue optimization<li> <li>Identify areas for process improvement automation and increased efficiency in revenue reporting and analysis<li> <li>Present findings and recommendations to senior management and other key stakeholders<li> <li>Partner with our accounting team for monthend and quarterend close<li> <ul><p><strong>What youll need<strong><p> <ul><li>Extensive experience in the SaaS space ideally $100M+ in revenue in FPampA roles <li> <li>Experience in investment banking or private equity a plus<li> <li>Experience in a datadriven analytically rigorous role with financial data<li> <li>High proficiency with Microsoft Office specifically Excel and PowerPoint and Google Workspace equivalents<li> <li>Have experience of multi entity international groups<li> <li>Advanced Excel BI tools eg Tableau and ERP skills<li> <li>Experience of implementing an ERP is a plus<li> <li>To be as engaged by the business as you are by your spreadsheets<li> <ul><p><strong>What we are offering<strong><p> <p>We take a structured objective approach to salarysetting which is based on market information our compensation strategy and your experience and capability as assessed through our interview process For a typical candidate who meets our requirements we pay a base salary between $140000 $160000 with a 15 bonus target on company and role performance <p> <p><strong>Benefits<strong><p> <ul><li>Stock options<li> <li>Health amp dental are covered 100 for Permutive employees and 75 for dependents<li> <li>A focus on flexibility gym class at lunch Time for meditation Dropping the children off at school We trust you to manage your time effectively<li> <li>Parental Leave Policy entitling new parents up to 26 weeks of leave on full pay<li> <li>Everyone has full access to LinkedIn Learning<li> <li>Time to rest and relax with unlimited paid leave minimum expectation of 25 days annually<li> <li>Extensive training and development opportunities<li> <li>401k plan<li> <li>Free access to Spill our mental health partners<li> <ul><div> <p><strong>Diversity Equity amp Inclusion<strong><p> <p><span>At Permutive were taking a thoughtful intersectional longterm approach to diversity equity amp inclusion We care deeply about creating an inclusive work environment that allows everyone to flourish and we are taking continual action to progress in that direction Were committed to hiring people regardless of race religion colour national origin sex including pregnancy childbirth and related medical conditions sexual orientation gender identity age neurodiversity status disability status or otherwise<span><p> <div>
Revenue Operations Director
Company: theSkimm
Location: New York City, NY
Posted Apr 18, 2024
<p><b><strong>theSkimm<strong><b> <p><p><span>Were hiring a Revenue Operations Director who will be responsible for developing intelligence across the revenue funnel and improving the systems processes and data that support the revenue functions at theSkimm They will facilitate business planning goalsetting and establishing an analytical framework for revenue <span><p> <p><b><strong>Heres a bit more about what were looking for<strong><b> <p><p><strong>Analysis amp Reporting<strong><p> <ul><li>Maintainoptimize bespoke dashboards amp reports to understand business health amp track progress to goals<li> <ul><li>Oversee shortterm and longterm capacity and sell thru projections including weekly monthly quarterly and fullyear projections revenue forecast<li> <li>Track KPIs related to overall sales performance eg bookings pipelineupdate current weekly sales reporting structure to better align with business needs in partnership with sales leadership<li> <li>Build Biweekly Sales Pipeline decks for status check amp to facilitate shared learnings<li> <li>OKRs<li> <li>Town Halls Board Decks Business Line Reviews<li> <ul><li>Strategic amp ad hoc business intelligence reporting<li> <li>Identify revenue performance trends through the proactive analysis of reports amp dashboards<li> <li>Establish the metrics and visibility to understand ICP and the entire customer lifecycle from lead generation through deal close and account development<li> <li>Automate reporting wherever possible to drive advanced analytics and insights<li> <ul><p><strong>Current System Management <strong><strong>CRMOMS Administration currently Boostr <strong><p> <ul><li>General administration amp system ownership and maintenance<li> <li>Audit data to ensure accuracy and usefulness of data including but not limited to pipeline accuracy account assignments to sales team and hierarchical alignment<li> <li>In partnership with innovation team establish new products and packaging related to new ad products<li> <li>Data collection tags amp analysis such as closedlost reasons<li> <li>Create documents amp lead trainings with across the company on new best practices and system changes<li> <li>Support any technical system based transitions that impact revenue and inventory management<li> <ul><p><strong>System Migration<strong><p> <ul><li>Manage relationship contract and lead largescale CRM migration from Boostr to Salesforce in Fall 2024<li> <li>Own inbound leads funnel amp reporting via SFDC to provide better insight into leadsdriving activities amp conversion by client category deal size etc<li> <li>Develop execute measure strategictactical yieldinventory management via SFDC for both ad product amp packages portfolio including related reporting<li> <ul><p><strong>Pipeline Review Meeting<strong><p> <ul><li>Prepare deck and lead biweekly pipeline review meeting<li> <ul><p><strong>CrossFunctional Collaboration<strong><p> <ul><li>Collaborate with sales management amp finance teams to develop implement territory assignments and quotas<li> <li>Pricing Strategy Collaborate with Innovation on pricing strategy to diversify amp drive growth<li> <ul><li>Rate cards incl annual amp seasonal rates incentives amp upfronts<li> <ul><li>Pricing exceptionsapprovals based on value of a deal reporting herein<li> <li>Work in tight coordination with Ad Innovation Brand Strategy amp Creative Studios leads on new initiative launches to implement correct revenue measurement strategy<li> <ul><p><b><strong>What will set this person apart<strong><b> <p><ul><li>Highly efficient in Excel amp Google Sheet experience<li> <li>SQL proficiency a plus<li> <ul><p><em>The expected annual base salary for this role is $125000$135000 Well consider a variety of factors when determining the offered base salary including an evaluation of a candidates skills abilities experience location market demands and internal parity<em><p> <p><b><strong>Why our employees love working here<strong><b> <p><p><strong>We are mission driven and values driven<strong><p> <p><span>We are collectively building an impactful brand to empower generations of informed confident women Our vision is for every woman to have the info they need to navigate a complex world and the decisions in it Every role has a purpose and allows us to provide useful information succinctly and contextualized We tee her up to take action whichever action is right for her wherever she is<span><p> <p><span>We are values driven at every point how we work the way we work and our culture come straight from our core values Each of us supports this incredible brand and takes part in its continued growth fulfilling the needs of our audience each and every day<span><p> <p><strong>We put you and your personal lives first we have a generous benefits policy that demonstrates we are listening to what our employees need<strong><p> <ul><li><span>Unlimited vacation policy and generous holiday observances<span><li> <li><span>Encouraged time off on your birthday and Skimmversary <span><li> <li><span>A hybrid working model with flexibility for remote work<span><li> <li><span>Comprehensive insurance plans and commuter benefits<span><li> <li><span>Autoenrollment into an Empower 401k plan starting on your first day and employer contribution available after one year of employment <span><li> <li><span>Rewards for every work anniversary<span><li> <li><span>One month paid sabbatical after your five year Skimmversary as a fulltime employee<span><li> <ul><p><strong>We support our parents at all points on their journey <strong><p> <ul><li><span>18 weeks of paid parental leave adoption fostering and surrogacy included<span><li> <li><span>Bereavement leave for pregnancy loss<span><li> <li><span>Phased return to work schedule availability<span><li> <li><span>Flexibility based on parental schedules<span><li> <li><span>Access to family building and fertility benefits<span><li> <li><span>Flexible and broadscale child support program<span><li> <ul><p><strong>Your well being is our priority <strong><p> <ul><li><span>We honor Sacred Time in our workplace<span><li> <li><span>We have aligned company time off during the summer to truly allow for us all to break from our work at the same time<span><li> <li><span>We offer fitness membership reimbursement<span><li> <li><span>One Medical Membership is included with our benefits<span><li> <ul><p><strong>We have a vibrant collaborative and supportive culture we celebrate and have fun<strong><p> <ul><li><span>Weekly company updates led by our executive team<span><li> <li><span>Employee Resource Groups<span><li> <li><span>Annual employee award ceremony to celebrate individual accomplishments<span><li> <li><span>Clubs and activities designed to meet other employees like book clubs new hire buddy programs offsites and wellness focused classes<span><li> <li><span>Numerous culture events that enable our workforce in the office and remote to connect and have fun<span><li> <ul><p><strong>Your career and development are a priority <strong><p> <ul><li><span>Annual learning and development stipend<span><li> <li><span>LEADtheSkimm our leadership development program<span><li> <li><span>DEI initiatives to ensure we are the best partners and colleagues to each other<span><li> <li><span>Career development guidance and planning<span><li> <ul><p><strong>And more<strong><p> <ul><li><span>Competitive salary and equity packages<span><li> <li><span>The opportunity to be part of a valuesdriven hardworking and diverse group of people building a media company that makes it easier to live smarter<span><li> <ul><p><b><span><strong>About the office<strong><span><b> <p><p><span>This is a fulltime role based in New York NY with flexibility for remote work <span><p> <p><span>Our office is<span><span> available to use three days a week Tuesday Wednesday and Thursday We have a hybrid environment and ask that employees within the New York Metro area come together in person a minimum of three days per month All other days are up to the discretion of the employees during the three days a week that the office will be open <span><p> <p><b><strong>Our story Skimmd<strong><b> <p><p><span>We are a digital media company dedicated to succinctly giving women the information they need to make confident decisions We make it easier to live smarter<span><p> <p><span>At our core we are writers editors producers designers marketers engineers analysts sellers creatives and strategists all working together to achieve this goal<span><p> <p><span>Every day were breaking down the news trends policies and politics that impact women so that they can navigate their daily lives and futures from managing their paychecks to casting their ballots with confidence We provide our dedicated audience of millions with reliable nonpartisan information informing and empowering them while fitting into their daily routines <span><p> <p><span>Since disrupting the media landscape and defining a new category a decade ago we have become a trusted source for our audience of millions by seamlessly integrating into their existing routines fundamentally changing the way they consume news and make decisions Today theSkimm ecosystem includes the Daily Skimm the Daily Skimm Weekend Skimm Money and Skimm Your Life <span><span>newsletters<span><span> B2B marketers newsletter <span><span>The SKM Report<span><span> <span><span>9 to 5ish with theSkimm<span><span> podcast <span><span>theSkimm mobile app<span><span> We also house Skimm Studios which creates innovative inhouse video and audio content and our inhouse creative agency <span><span>SKM Lab<span><span> which conceptualizes develops and produces innovative solutions and content for brands to engage with generations of informed women Our first book <span><em><span>How to Skimm Your Life<span><em><em><span> <span><em><span>debuted at 1 on The New York Times Best Seller list Through Skimm Impact our purposedriven platform we are proud to support getoutthevote efforts with <span><span>Skimm Your Ballot<span><span> which has spurred more than two million votingrelated actions across the last four election cycles We have mobilized hundreds of companies to join our <span><span>ShowUsYourLeave<span><span> movement which has created transparency and pushed for progress for Paid Family Leave in the US And were empowering women to take agency of their lives and control of their futures through our <span><span>State of Women<span><span> initiative grounded in a study conducted by The Harris Poll<span><p> <p><span>Come join us<span><p> <p><span>Learn more about us and our other opportunities <span><span>here<span><span><span><p> <p><br ><p>
Data Scientist II - Commercial Analytics (Business Intelligence)
Company: Cedar
Location: New York City, NY
Posted Apr 17, 2024
Cedar, a patient payment and engagement platform, aims to make healthcare more affordable and accessible by leveraging data science and smart product design. The company is seeking a Data Scientist II - Commercial Analytics (Business Intelligence) to develop business intelligence tools and dashboards, manage ad-hoc data requests, and collaborate with client-facing teams. The role requires expertise in SQL, visualization tools, and Python, with a proactive attitude and strong communication skills. Cedar offers competitive benefits, including unlimited PTO, 16 weeks paid parental leave, and a focus on diversity and inclusion.
Senior Software Engineer, Core Systems and Custody
Company: Galaxy
Location: New York City, NY
Posted Apr 18, 2024
Galaxy Digital is seeking a Senior Backend Engineer to join their NYC-based custody technology team. The role involves designing and architecting large new features, enhancing transaction and inventory management systems, and working cross-functionally with other teams. The ideal candidate should have 7+ years of professional software development experience, expert software engineering skills in Java, Scala, Kotlin, C#, or similar, and a strong understanding of object-oriented programming fundamentals. Galaxy offers a competitive base salary, hybrid/flexible working arrangements, company-paid health insurance, opportunities to learn about the crypto industry, and a smart, entrepreneurial, and fun work environment.
Head of U.S. Dealer Execution Business – Credit
Company: MarketAxess
Location: New York City, NY
Posted Apr 18, 2024
MarketAxess is seeking a highly qualified candidate with 10+ years of experience in U.S. credit trading or D2D business development. The role involves developing a strategic business plan, product development, and building a high-performing team. The company offers a hybrid work environment, free food, competitive PTO, generous parental leave, and a comprehensive benefits package. The estimated salary range is $250,000 to $300,000 USD.
Head of Product Design
Company: Spotnana
Location: New York City, NY
Posted Apr 18, 2024
Spotnana, a company modernizing the travel industry, is seeking a UX Design Lead with extensive experience in product design and team management. The role involves owning the UX design for core products, leading creative thinking, and mentoring a team of designers. The company offers competitive compensation, benefits, and a diverse, inclusive environment. The ideal candidate should have a portfolio of UX-focused work, experience balancing product, development, and user-centered goals, and excellent communication skills.
Executive IT Support Engineer
Company: IAC
Location: New York City, NY
Posted Apr 18, 2024
<p>IAC builds companies We are guided by curiosity a questioning of the status quo and a desire to invent or acquire new products and brands From the single seed that started as IAC over two decades ago have emerged 11 public companies and generations of exceptional leaders We will always evolve but our basic principle of financiallydisciplined opportunism will never change IAC today operates Dotdash Meredith and Carecom among many others and also has majority ownership of Angi Inc which includes HomeAdvisor Powered by Angi and Handy The company is headquartered in New York City and has business operations and satellite offices worldwide<p> <p><b><strong>Company Benefits amp Perks<strong><b><br ><p><ul><li>Generous paid time off programs for flexible vacations<li> <li>10 dollarfordollar 401k company match<li> <li>Employersponsored medical insurance<li> <li>$5000 yearly tuition reimbursement<li> <li>Pretax commuter benefits<li> <li>A vibrant office building in Chelsea with a wellstocked snack bar<li> <ul><p>The <strong>Executive IT Support Engineer<strong> must be able to communicate effectively provide superior customer satisfaction with their personable approach attention to detail listening skills and problemsolving skills Our ideal candidate must be knowledgeable about all aspects of technology to effectively troubleshoot a very diverse technology stack The ability to work under pressure and resolve issues and communicate in a timely manner are key success metrics in this role <p> <p><strong> <strong><p> <p><strong>RESPONSIBILITIES<strong><p> <ul><li>Primary point of contact within IT for problem resolution and technical support for key executives their assistants and other support staff<li> <li>Provide personalized white glove service and support for our executive team both in the office and home environments<li> <li>Provide prompt confidential and reliable technical support for a wide range of IT equipment and software<li> <li>A serviceoriented attitude with the ability to establish trust with the utmost discretion in handling sensitiveprivate technical issues and other matters<li> <li>Ability to communicate effectively with executive team as well as others providing stepbystep technical help both written and verbal<li> <li>Constant monitoring of executive team technology to ensure customer satisfaction and taking the extra step go above and beyond<li> <li>Acts as an advisor to each Executive to anticipates their IT requirements at an individual level and recommend new technology solutions<li> <li>Builds IT portfolio for each Executive according to hisher specific setup ensuring it meets all security controls monitoring alerting and resiliency configurations<li> <li>Coordinate with other Information Technology resources to ensure that problems are resolved in a timely and efficient manner<li> <ul><p> <strong>QUALIFICATIONS<strong><p> <ul><li>Requires 5+ years of customer support and IT infrastructure experience<li> <li>Need to possess great customer service skills with excellent written and oral communication skills Need to be capable of presenting complex technical information to nontechnical audiences<li> <li>Ability to respond quickly competently and patiently to executive staff Individual must be able to gather information evaluate options and offer perfect working solutions<li> <li>Ideal candidate will find satisfaction in unique problem solving and strong willingness to learn new technologies<li> <li>Ability to be on site and on call Willing to work after hours and weekends as needed<li> <ul><p><strong>TECHNICAL SKILLS<strong><p> <ul><li>KnowledgeAdministration of various SaaS tools Office 365 Azure AD Powershell Zoom Google Workspace Okta Meraki etc <li> <li>Windows 10<li> <li>iPhoneiPad support and device management<li> <li>Basic network technology knowledge LANWAN and wireless<li> <li>Satellite communications and data communications is a strong plus Any aviation systems support is a plus<li> <ul><p><strong>EDUCATION <strong><p> <ul><li>Bachelors degree in a computerrelated field preferred as well as significant handson experience with computers and customer support or equivalent experience<li> <ul><p><strong><span>Salary Range $140000 to $165000<span><strong><p> <p><span>The base salary range above represents the anticipated low and high end of the salary range for this position Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location experience and performance The range listed is just one component of IACs total compensation package for employees Other rewards may include annual bonuses and short and longterm incentives In addition IAC provides a variety of benefits to employees including health insurance coverage life and disability insurance a generous 401K employer matching program paid holidays and paid time off PTO<span><p>
Head of CloudOps
Company: Flourish
Location: New York City, NY
Posted Apr 19, 2024
Flourish, a financial technology startup founded in 2017, is seeking a Head of CloudOps. The role involves leading a team of engineers in high-impact, mission-critical projects, designing and managing AWS infrastructure, and implementing DevOps principles. The ideal candidate should have a strong background in computer science, experience with AWS, Kubernetes, and event-driven architectures, and excellent communication skills.
Senior Client Manager
Company: Canvas8
Location: New York City, NY
Posted Apr 19, 2024
<p>Are you a strategic thinker with a passion for building longterm partnerships As we continue to expand our business presence globally were looking for an exceptional Senior Client Manager to join our closeknit team in New York and help us and our clients grow <p> <p>Whether youre a seasoned client manager seeking a fresh challenge or a talented person ready to step up into a more senior role this position offers a dynamic blend of commercial expertise and creative problemsolving As a Senior Client Manager youll play a pivotal role in identifying and nurturing opportunities driving expansion within existing accounts and forging new connections Your keen interest in human behavior trends and insights will fuel your passion for understanding consumer motivations and guiding strategic decisions Join us for this exciting opportunity where your skills and passion can make a real impact on our clients and our business <p> <p><strong>About us<strong> <p> <p>Were Canvas8 a strategic insights practice with offices in London New York Los Angeles and Singapore We help our clients understand people so they can make better business decisions <p> <p>Our work investigates the hidden insights in everyday life from the psychology of boredom to football fandom and why Barbiecore is a Gen Y thing and makes them meaningful for brands Our team is a blend of disciplines and skills from psychology to journalism anthropology and behavioral economics What unites us is a desire to understand people and a passion for delivering outstanding work <p> <p><strong>About the role <strong> <p> <p>Reporting to the Director of Global Accounts Memberships youll oversee an incredible portfolio of global clients including advertising and PR agencies media firms and brands Your primary role will involve nurturing and growing our existing client base while ensuring theyre getting maximum benefit from their Membership <p> <p>Whether onboarding new clients or reengaging existing ones youll be instrumental in streamlining our service To ensure your client portfolio is fully engaged youll deliver key insights and opportunities that demonstrate an understanding of their unique business needs As you build longterm relationships with your clients youll strive to ensure that Canvas8 is their goto partner for consumer insights Youll act as their strategic advisor by curating behavioral trends from the Library and delivering them in new and engaging ways from trend briefings to webinar workshops Youll also be responsible for servicing your client accounts renewing Memberships and identifying opportunities to engage clients with our bespoke consultancy services <p> <p>Its a super varied role balancing commercial and creative goals Whether youre onboarding a new client devising the best methodology for a client pitch or negotiating the expansion of an existing contract no one day is the same <p> <p><strong>The daytoday<strong> <p> <ul><li>Nurturing and growing a portfolio of key existing accounts in the US region and at the Global Enterprise level<li> <li>Identifying and developing upsell account growth and crosssell bespoke research and consultancy opportunities within your portfolio<li> <li>Managing client relationships and providing ondemand support for strategic briefs and pitches<li> <li>Increasing client engagement through proactive communications delivering engaging presentations leading onboarding and training sessions and managing client events<li> <li>Increasemaintain high engagement across our Library usage and users among your client base and monitor potential areas for improvement<li> <li>Presenting our services to clients including growth products and additional licenses<li> <li>Elevating relationships from tactical to strategic<li> <ul><p><strong>About you<strong> <p> <p>Youll be commercially minded and have an aptitude for working toward targets and devising creative ways to exceed them With three to five years of experience in accountclient management ideally with a subscriptionbased product and a proven track record of client success youll bring a strategic mindset to the table Your experience means youll be able to distill client briefs and translate big ideas into understandable actionable insights <p> <p>As a people person youll have strong communication skills and enjoy building lasting relationships with your clients Communication is central to our work and being a good listener with the ability to read between the lines is integral Youll be confident and articulate and wont shy away from giving a great presentation <p> <p>In addition to your people skills youll have a naturally curious mind always looking to understand what makes people tick from why Gen Y is eating so many avocados to how an aging brand can reconnect with its younger audience Youll love what you do and be excited to use this knowledge to curate the right insights to support our clients strategic thinking <p> <p>Finally youll have an excellent eye for detail and believe success only comes with great organization and perfecting processes <p> <p><strong>Requirements<strong> <p> <ul><li>35 years of experience in an account management or client services role<li> <li>Strong business and commercial acumen comfortable with negotiating contracts<li> <li>Capable of communicating with and building and maintaining strong relationships with a diverse set of clients including senior executives<li> <li>A keen interest in human behavior trends and insights<li> <li>Exceptional interpersonal communication skills with a flair for writing<li> <li>Excellent organization project and time management as well as CRM mastery<li> <li>An understanding of the creative or media and communications industry<li> <li>Entrepreneurial spirit thinking on your feet and being keen to improve the way things are done<li> <ul><p><strong>Benefits<strong> <p> <ul><li>The base salary range for this position is $80000$90000 dependent on experience + uncapped commission a realistic OTE of $105000<li> <li>Hybrid working model<li> <li>Flexible start and finish times sevenhour working day<li> <li>Comprehensive medical dental vision and life insurance options<li> <li>401k pension plan<li> <li>Summer Fridays and Christmas shutdown<li> <li>Access to physical and mental wellbeing support including two Mental Health days<li> <li>A personalized career development plan<li> <ul><p>If you think this sounds like a good fit please apply below by outlining why and attaching your CV <p> <p>Applications will close on <strong>Sunday April 28 2024<strong><p>