Trusted Advisor Jobs in USA
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Customer Success Leader
Company: Horizon3
Location: USA
Posted Apr 24, 2024
<p><strong><span>SummaryOverview<span><strong><span> <span><p> <p><span>The Customer Success Leader is responsible for a Customer Success management team in a regionfunction reporting directly to the Vice President of Customer amp Partner Success They will act as a Virtual CISO for our customers and serve as the primary point of contact for net new and expansion customers helping them solve problems with our product In a leadership capacity you will direct a team that will diagnose issues and propose new workflows that are deeply rooted in your understanding of our product Your work will unearth critical insights that feed directly into our roadmap helping us productize key pieces of the customer journey <span><span> <span><p> <p><strong><span>Essential Functions<span><strong><span> <span><p> <ul style=> <li style=><span>Manage a team of Customer Success Leads accountable for Customers onboarding enablement adoption renewals customer health and customer satisfaction<span><span> <span><li> <li style=><span>Responsible for identifying technical and business requirements and use cases to assure our clients solutions drive value and exceed expectations<span><span> <span><li> <li style=><span>Acts as the main point of contact throughout the customers journey defining a success plan with clear outcomes and ensures clear communication across Customer Executives business owners and operational resources<span><span> <span><li> <li style=><span>Effectively networks within assigned customers across your region or function coordinating with your Customer Success management team in order to successfully support and execute the customers strategy and solutions roadmap<span><span> <span><li> <li style=><span>Delivers an exceptional customer experience with proactive communication applying the right internal resources and effectively using our customer enablement resources to meet customer business goals<span><span> <span><li> <li style=><span>Drives adoption of our clients solutions using data to provide insights and progress from baseline through upsells<span><span> <span><li> <li style=><span>Develop account plans with the team for customers that outline their critical success factors metrics for success potential issues and provide recommendations<span><span> <span><li> <li style=><span>Act as internal leader liaison between product management and the customer with a focus on communicating the roadmap and how the roadmap will influence customer activities<span><span> <span><li> <li style=><span>Identifies Customer risk and works with internal resources to build and execute get well plans<span><span> <span><li> <ul> <p><strong><span>Competencies<span><strong><span> <span><p> <ul style=> <li style=><span>Team management of 515 Customer Success Leads<span><span> <span><li> <li style=><span>Strategic thinking and planning at a senior leader policy level<span><span> <span><li> <li style=><span>Technical subject matter expertise in information technology and cyber security<span><span> <span><li> <li style=><span>Create a team of highly motivated collaborative responsible and passionate CSLs empowered to exceed client expectations<span><span> <span><li> <li style=><span>Experience with account planning amp customer success plans<span><span> <span><li> <li style=><span>Effective communicator both internally and externally<span><span> <span><li> <li style=><span>Ability to prioritize multitask and perform effectively in ambiguous environments<span><span> <span><li> <ul> <p><strong><span>Travel Required <span><strong><span> <span><p> <p><span>We are a fully remote company and this job may require up to 5 of travel to be successful Jobrelated travel expenses are reviewed and must be approved by your manager<span><span> <span><p> <p><strong><span>Required EducationExperience <span><strong><span> <span><p> <ul style=> <li style=><span>Bachelors Degree in Computer Science Information Systems or related field<span><span> <span><li> <li style=><span>5+ yrs of senior level management in the Customer Success space 515 direct reports<span><span> <span><li> <li style=><span>35 yrs of experience in cybersecurity at midsize or large company<span><span> <span><li> <li style=><span>Track record of proven experience as Customer Success Manager andor Technical Account Manager within a fastpaced SaaS vendor ideally within Cybersecurity<span><span> <span><li> <li style=><span>Experience in working with complex multidivisional multigeographical customers<span><span> <span><li> <li style=><span>Strong communication and relationship management skills with the ability to effectively navigate organizations<span><span> <span><li> <li style=><span>Strong consulting skills from working as a trusted advisor to drive business value for clients and their subsidiaries within a SaaS vendor<span><span> <span><li> <li style=><span>Selfmotivated collaborative responsible and passionate about exceeding client expectations<span><span> <span><li> <li style=><span>Experience with account planning amp customer success plans<span><span> <span><li> <li style=><span>Effective communicator both internally and externally<span><span> <span><li> <li style=><span>Ability to prioritize multitask and perform effectively in ambiguous situations<span><span> <span><li> <li style=><span>Advanced certification CISSP CISM CEH is a plus<span><span> <span><li> <ul> <p><strong><span>Other duties<span><strong><span> <span><p> <p><span>Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee Duties responsibilities and activities may change at any time with or without notice <span><span> <br><span><p> <p><strong>Why H3<strong><p> <ul style=> <li style=>Competitive Compensation We offer a highly competitive salary and benefits package<li> <li style=>Growth Opportunities Be part of a dynamic and growing team with numerous career advancement opportunities<li> <li style=>InnovationDriven Culture Work in a collaborative environment that encourages creativity and outofthebox thinking<li> <li style=>Flexible Work Environment Enjoy the convenience and worklife balance that comes with remote work<li> <li style=>Inclusive and Diverse Team We value diversity and promote an inclusive culture where everyone can thrive<li> <ul> <p><strong>Compensation Disclosure<strong><p> <p>In accordance with various States transparency regulations we provide the following salary range information for this position<p> <ul style=> <li style=>Base salary range $140K $220K annually The exact salary will be determined based on the selected candidates location qualifications experience and relevant skills<li> <li style=>Additional compensation Equity options and other benefits which will be discussed during the interview process <li> <ul> <p>We are committed to pay equity fairness and transparency All candidates will be evaluated based on their skills experiences and potential contributions without regard to race gender age or any other protected status Horizon3ai is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment We do not discriminate based on race color religion sex national origin age disability veteran status sexual orientation gender identity or expression genetic information marital status or any other legally protected status<p> <p>We encourage all qualified candidates to apply for open positions with our company and welcome candidates from all backgrounds and experiences We are committed to providing equal employment opportunities to all employees and applicants for employment and will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles<p> <p>Join Horizon3AIs team of passionate professionals and contribute to the growth of cuttingedge cybersecurity solutions while building strong customer relationships in a dynamic and remote work environment<p><img src=httpsremotivecomjobtrack1907953blankgifsource=publicapi alt=>
Account Manager
Company: Truveris
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> Truveris is a leading digital health company focused on delivering truth and clarity in pharmacy Truveris proprietary technology coupled with deep pharmacy expertise helps to build a more efficient market that maximizes choice accessibility and prescription drug affordability Our solutions provide the insight and knowledge to help people lead healthier and more productive lives For more information on our solutions visit <a class=fontbold underline fontbold underline postingslink href=httpwwwtruveriscom rel=noopener noreferrer nofollow target=blank> wwwtruveriscom <a> <p> <p> <p> <p> <strong> POSITION SUMMARY <strong> <p> <p> We are seeking an experienced selfmotivated and highly qualified Account Manager with a proven track record of client retention and client satisfaction The role is expected to proactively establish and cultivate relationships by acting as a strategic advisor to assigned clients The ideal candidate should possess the expertise to effectively communicate and strategize around pharmacy solutions This role is pivotal in driving company growth through the development and maintenance of key client relationships client retention and ensuring overall client satisfaction <p> <p> <p> <p> The Account Manager will handle the daytoday activities with clients including Brokers and Plan Sponsors Responsibilities include managing a client activity log contract execution management Salesforce client activity tracking PBM implementation support responding to questions about an employers pharmacy benefit and supporting payer clients and brokers with industry updates and information This position requires someone with excellent communication skills who is willing and excited to meet with their clients regularly to develop relationships improve processes and gain best practices In addition the Account Manager will assist their clients by working collaboratively with internal functional areas utilizing the Truveris software platform presenting demonstrations of the technology and becoming an expert on how it works <p> <p> <p> <p> As the clients advocate within the organization and to PBMs the ideal candidate for this position should have a strong independent voice with superb relationship skills an analytical mind and strategic problem resolution focus It is essential for the Account Manager to deliver on commitments in a timely manner and be able to leverage data to provide meaningful insights <p> <p> <p> <p> <p> <p> <strong> RESPONSIBILITIES <strong> <p> <ul> <li> <p> Client Retention Proven ability to successfully renew and retain clients demonstrating the value of our services <p> <li> <li> <p> Client Communications Proactively and urgently manage and facilitate all client communications ensuring a seamless and professional experience related to client inquiries client contractual deliverablesdeadlines andor other client or Truverisclient communication needs <p> <li> <li> <p> Client Management Work well within a matrixed organization leading client engagement activities for assigned clients including communication people mapping to extend depth and breadth of client engagement and establishing yourself as the clients trusted advisor that lends to retention and growth of client This includes translating client to Truveris and vice versa <p> <li> <li> <p> Presentation skills ability to present to various client audiences and internally with appropriate acumen poise and professionalism <p> <li> <li> <p> Data Insights Utilize data analysis to provide valuable insights to clients helping them make informed decisions about their pharmacy benefits that increase the value and likelihood of retention with Truveris <p> <li> <li> <p> Operational Functions Identify opportunities to reduce complexity through simplifications standardization automation and streamlined operations both internally and with client engagement Execute and contribute to the ongoing development of client onboarding processes and client management workflows <p> <li> <li> <p> Client Onboarding From Sales hand off through implementation business award and renewal phases represent client internally as the voice of the customer and represent Truveris to clients <p> <li> <li> <p> Product Development Collaborate with supervisors on ongoing product development process improvements and adaptations in response to client requirements <p> <li> <li> <p> Industry understanding Come with or quickly grasp the business issues and data challenges within the industry and the clients organization <p> <li> <li> <p> Quickly understand and facilitate resolution of the business issues and data challenges of the industry and clients organization and collaborate with POD leader to rally the internal subject matter experts to address and respond <p> <li> <li> <p> Upselling Recognize and present opportunities to upsell Truveris solutions to existing clients <p> <li> <ul> <p> <p> <p> <strong> QUALIFICATIONS <strong> <p> <ul> <li> <p> Education Bachelors Degree required <p> <li> <li> <p> Experience 45 years of experience in Account Management or equivalent clientfacing experience <p> <li> <li> <p> Superb organizational and follow up skills <p> <li> <li> <p> Clear quantifiable track record of building professional relationships <p> <li> <li> <p> Demonstrated ability to map out the various parts and pieces of a client and how they relate to each other <p> <li> <li> <p> PBM Knowledge a plus <p> <li> <li> <p> Software Proficiency Strong user knowledge of Microsoft Office and Teams and Microsoft Excel <p> <li> <li> <p> Proficiency of Salesforce or another CRM software <p> <li> <li> <p> Ability to manage a meeting flow and present to large groups <p> <li> <li> <p> Communication Professional and effective verbal and written communications skills <p> <li> <li> <p> Client Management Strong client management skills including the ability to build and maintain relationships <p> <li> <li> <p> Teamwork Collaborative mindset with the ability to work effectively within a team <p> <li> <li> <p> Project Management Basic project management skills including the development and maintenance of project plans or clientspecific action logs <p> <li> <li> <p> Experience implementing a project management methodology preferred <p> <li> <li> <p> Meeting Preparation Ability to strategize and prepare client meeting agendas and desired outcomes from beginning to end <p> <li> <li> <p> Ability to work in a matrixed fastpaced small company environment where change is expected and ability to live with change and in the grey is essential to success <p> <li> <li> <p> This remote Account Manager role offers a unique opportunity to make a significant impact in the pharmacy benefits industry The successful candidate will play a pivotal role in client success satisfaction and company growth by leveraging their expertise and excellent client management skills <p> <li> <li> <p> Strong work ethic and no task is too small attitude <p> <li> <ul> <p> <p> <p> <p> <p> Base salary range USD $80000 $90000 yearly <p> <p> <p> <p> An employees pay position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance travel requirements revenuebased metrics any contractual agreements and business or organizational needs The range listed is just one component of Truveriss total compensation package for employees <p> <p> <p> <p> Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by <a class=fontbold underline fontbold underline postingslink href=httpsurlemailprotectionlinkbVyFTIgmzglROpk1U4VzElbXV0hz79TWw1hs2gaWwVdbhmI50hi6U26TQUyOGQjNN1kNiydjDWhbF7cOxmvZrlqfaFhH7FkitqqxhJvefSfz94vhp6OwZaPba5Rcr9QjH0FHe2dFgnLaogBmdWP4lybJUcu7Ox992cZBWNBo~ rel=noopener noreferrer nofollow target=blank> federal state or local laws <a> <p> <p> <p> <p> This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <p> <p> <p> <p> Please review our <a class=fontbold underline fontbold underline postingslink href=httpstruveriscomprivacypolicy rel=noopener noreferrer nofollow target=blank> CCPACPRA policies here <a> <p><p>
Sr. Sales Engineer (Databases)
Company: EDB
Location: USA
Posted Apr 25, 2024
EDB is seeking a senior sales engineer with a strong developer background for a 100% remote position in the Southeastern US. The ideal candidate will partner with account executives, conduct product proof-of-concepts, deliver technical presentations, and evangelize Postgres to expand EDB's footprint in large enterprises. Required skills include customer-facing abilities, database OS and software experience, development know-how, and cloud/container skills.
Cloud QA Intern
Company: Actian
Location: USA
Posted Apr 24, 2024
<div><strong style=>Company<strong><span style=> <span><div> <div><span style=>Our Vision is to be the Most Trusted Flexible and Easy to Use Hybrid Cloud Data Platform Actian is transforming industries by empowering companies to accelerate application modernization and simplify the Cloud journey Our customers use the Actian Data Platform to unify their siloed data explore and securely exchange data to run a variety of analytic workloads that provide real time business insights at a fraction of the cost We have 24 of the Fortune 100 companies using Actian technology in some of the most mission critical applications that impact your daily life <span><div> <div><span style=> <span><div> <div><strong style=>Internship Overview<strong><span style=> <span><div> <div><span style=>We are looking for interns to join us for our 2024 Summer Internship Program This 12week program is set to being June 3<span><span style=>rd<span><span style=> so if you are looking for an incredible opportunity to partner with the best and brightest minds in the industry apply today This program has been designed with our interns in mind and includes structured learning plans a dedicated buddy and a focused capstone project that you will have the opportunity to present in our Internship Showcase <span><div> <div><span style=> <span><div> <div><strong style=>What Its Like Interning with Us<strong><span style=> <span><div> <div><span style=>Weekly Events just because the internship is remote doesnt mean we dont have time for fun Last summer we hosted an Actian tiedye shirt event tiny camp firecomplete with smores a murder mystery party and so much more Time with Executives Interns all get a chance to connect with our executive team through panel discussions 11s QampA meetings and events Workshops amp Tech Tuesdays Interns all participate in Tech Tuesdays where they get to learn more about Actian specific technologies as well as workshops geared towards new professionals Opportunity to travel we will be hosting a <span><strong><span style=>hybrid <span><strong><span style=>orientation For those that are interested in being in person for orientation we will fly you to our Austin TX office <span><div> <div><span style=> <span><div> <div><strong style=>Position Overview<strong><span style=> <span><div> <div><span style=>We are seeking a motivated intern to join our dynamic team as a PythonAI Development Intern This position offers an excellent opportunity to gain handson experience in the fields of Python programming artificial intelligence and software development The intern will work closely with our experienced team members on realworld projects contributing to the development and implementation of innovative solutions <span><div> <div><span style=> <span><div> <div><strong style=>Capstone Overview<strong><span style=> <span><div> <div><span style=>This intern will leverage GitHub Copilot to automate the development of the API engine for our inhouse API test automation tool Copilot can assist in generating code for parameterizing the API setting header and payload information as well as writing getter and setter methods for handling possible responses This automation streamlines the process of developing the API test engine reducing manual effort and accelerating the creation of robust and efficient test automation solutions <span><div> <p><br><br><p> <div class=h3>Responsibilities<div> <ul style=> <li style=>Collaborate with the development team to design implement and test Pythonbased AI solutions<li> <li style=>Utilize GitHub Copilot to streamline code development and enhance productivity<li> <li style=>Assist in the design and implementation of automated testing procedures to ensure the quality and reliability of software solutions<li> <li style=>Participate in code reviews and provide constructive feedback to improve code quality<li> <li style=>Research and implement efficient data structures and algorithms to optimize performance<li> <ul> <p><br><br><p> <div class=h3>Nice to Have<div> <ul style=> <li style=>Proficiency in Python programming language<li> <li style=>Familiarity with artificial intelligence concepts and techniques <li> <li style=>Experience with GitHub Copilot or similar code assistance tools is a plus <li> <li style=>Knowledge of software testing methodologies and practices <li> <li style=>Understanding of data structures and algorithms <li> <li style=>Familiarity with version control systems such as Git <li> <li style=>Experience with machine learning librariesframeworks such as TensorFlow or PyTorch <li> <li style=>Knowledge of software development best practices and methodologies <li> <li style=>Previous internship or project experience in Python development or AI <li> <ul> <p><br><br><p> <div class=h3>Requirements<div> <ul style=> <li style=>Must be actively enrolled in a college degree program <li> <li style=>Must be legally authorized to work in the United States <li> <ul> <div><em>We value diversity at our company All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or any other applicable legally protected characteristics in the location in which the candidate is applying<em><div> <img src=httpsremotivecomjobtrack1908345blankgifsource=publicapi alt=>
Senior Manager - Operational Success, Trust Operations
Company: Airbnb
Location: USA
Posted Apr 25, 2024
Airbnb is seeking a seasoned, inclusive leader with 10+ years of experience in Risk, Trust, and Safety or Customer Experience operations. The Senior Manager will lead Trust Operations strategic development and service delivery across multiple sub-teams, including Account Integrity and Content Integrity. The role involves setting team goals, policies, and best practices, and managing Global Functional Managers. The successful candidate will thrive in a fast-paced environment, have a passion for Airbnb's safety, and grow Trust in the community. Key responsibilities include performance metrics accountability, employee engagement, leadership development, strategy & planning, product collaboration, and effective communication.
Senior Deal Operations Specialist
Company: OpenX
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> <strong> Company at a Glance <strong> <p> <p> OpenX is focused on unleashing the full economic potential of digital media companies We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens <p> <p> <p> <p> At OpenX we have built a team that is uniquely experienced in designing and operating highscale ad marketplaces and we are constantly on the lookout for thoughtful creative executors who are as fascinated as we are about finding new ways to apply a blend of market design technical innovation operational excellence and empathetic partner service to the frontiers of digital advertising <p> <p> <p> <p> As a Deal Operations Specialist you will be responsible for all operational tasks and data analyses for Brands Buyers Agencies and Consultancies who leverage OpenX ad technology and services for transacting their brands campaigns via deals This person will interact with all aspects of the pre and postsale process of a premium programmatic transaction These job functions include building premium inventory amp data segments creation of contextual and data driven audience packages along with the creation of PMP deals within the platform managing deals and reporting troubleshooting yield amp performance opportunities optimizations and postcampaign performance wrap ups <p> <p> <p> <p> We are seeking high achievers to support OpenXs already thriving PMP deals business This person will need to succeed in a fastpaced teamoriented environment A Deal Operations Specialist must be able to execute their operational initiatives seamlessly to deliver if not exceed the performance objectives of OpenX Clients and Internal Team performance KPIs The Deal Operations Specialist will be the day to day expert who has extensive knowledge of the OpenX Products amp Platform and should be able to advise internal and external clients on ideal transactional set ups for the highest level of performance <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Provide expertise around programmatic formats Display OLV CTV sitelist curation dealcampaign scale <p> <li> <li> <p> Responsible for setup QA dealcampaign management troubleshooting analysis tags optimizations and more <p> <li> <li> <p> Develop test and manage ongoing dealscampaigns and data triggers based on client needs <p> <li> <li> <p> Responsible for the delivery and scale of the dealcampaigns <p> <li> <li> <p> Help develop documentation for all processes that support deal operations including campaign setup deployment QA and organization for deal management <p> <li> <li> <p> Collaborate with product sales engineers analysts and strategists <p> <li> <li> <p> Become an expert on the OpenX platform as well as best practices for campaign management setup deal management troubleshooting optimizations <p> <li> <li> <p> Combine data analysis and client KPIs to create optimization strategies and provide the most effective solutions for campaigns <p> <li> <li> <p> Partner with Account Management and Business Development to provide support to clients including insights deal KPI updates and scale tracking <p> <li> <li> <p> Be proactive to offer solutions based on data and analytics from deal analysis <p> <li> <li> <p> Manage campaigns on behalf of select clients including pacing optimization and reporting <p> <li> <li> <p> Play a core role in growing the business <p> <li> <li> <p> Work with the wider product and operations team to help define features and drive enhancements to OpenX <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 57 years of working experience <p> <li> <li> <p> Extensive hands on DSP experience <p> <li> <li> <p> Effective time management skills ability to prioritize and meet deadlines <p> <li> <li> <p> Strong cando attitude ability to be a selfstarter and proactive <p> <li> <li> <p> Outstanding troubleshooting analytical and creative problemsolving abilities along with an ability to collaborate crossfunctionally in a fastpaced environment <p> <li> <li> <p> Strategic mindset with the ability to look for opportunities for improvements and to sustain rapid changes <p> <li> <li> <p> Strong storytelling skills ability to convey ideas in an appealing way to a multitude of stakeholders <p> <li> <ul> <p> <p> <p> <p> <p> $80000 $100000 a year <p> <p> Pursuant to the San Francisco Fair Chance Ordinance Los Angeles Fair Chance Initiative for Hiring Ordinance New York Fair Chance Act and any other state or local hiring regulations we will consider for employment any qualified applicant including those with arrest and conviction records in a manner consistent with the applicable regulation <p> <p> OpenX is committed to fair and equitable compensation practices For applicants in New York New Jersey California and Colorado the salary range is $80000 $10000 per year + bonus + equity + benefits A candidates salary is determined by various factors including but not limited to relevant work experience skills and certifications The salary range may differ in other states <p> <p> A summary of our benefits which include medical dental vision 401k equity and more can be viewed here <a class=fontbold underline fontbold underline postingslink href=httpswwwopenxcomcompanycareers rel=noopener noreferrer nofollow target=blank> httpswwwopenxcomcompanycareers <a> A candidates salary is determined by various factors including but not limited to relevant work experience skills and certifications <p> <p> <strong> OpenX VALUES <strong> <p> <p> Our five company values form a solid bedrock serving to define us as a group and guide the company Our values remind us that how we do things often matters as much as what we do <p> <p> <p> <p> <strong> WE ARE ONE <strong> <p> <p> We are one team There are no exceptions We are a group of strong and diverse individuals unified by a shared mission We embrace challenges and win together as a team We respect and care about our colleagues and cultivate an inclusive culture <p> <p> <p> <p> <strong> WE ARE CUSTOMER CENTRIC <strong> <p> <p> We innovate on behalf of our customers We understand respect and listen carefully to our customers We build great products to solve our customers problems We manage our customers expectations clearly and honestly We are a trusted partner to all of our customers we act with integrity at all times We care <p> <p> <p> <p> <strong> OPENX IS OURS <strong> <p> <p> We are all owners of OpenX <p> <p> We all have a voice to improve OpenX <p> <p> We stake our personal and professional reputations on the excellence of our work <p> <p> We are not interested in just doing our jobs we take ownership to drive results <p> <p> <p> <p> <strong> WE ARE AN OPEN BOOK <strong> <p> <p> We understand and respect what each of us does We are eager to teach and share what we know with others both internally and externally We are eager to learn from others and we ask questions internally and externally <p> <p> <p> <p> <strong> WE EVOLVE FAST <strong> <p> <p> We take responsible risks and own and learn from our mistakes We recognize and repeat success We actively seek out and provide constructive feedback We adapt quickly and embrace change We tackle growth and learning with real urgency We are endlessly curious <p> <p> <p> <p> <strong> OpenX is committed to equal employment opportunities <strong> <p> <p> It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legallyrecognized basis including but not limited to age race creed color religion national origin sexual orientation sex disability predisposing genetic characteristics genetic information military or veteran status marital status gender identitytransgender status pregnancy childbirth or related medical condition and other protected characteristic as established by law <p> <p> <p> <p> <strong> OpenX Applicant Privacy Policy <strong> <p> <p> Applicants can review our Applicant Privacy Policy at any time by visiting the following link <a class=fontbold underline fontbold underline postingslink href=httpswwwopenxcomprivacycenterapplicantprivacypolicy rel=noopener noreferrer nofollow target=blank> httpswwwopenxcomprivacycenterapplicantprivacypolicy <a> <p> <p> <p> <p> <strong> Effective Date April 18 2024 <strong> <p><p>
Client Advisor (Finance)
Company: Kipi.bi
Location: USA
Posted Apr 24, 2024
<p>About KipiBi<p> <p>Join an esteemed organization dedicated to empowering its employees to push boundaries and achieve excellence<p> <p>KipiBi stands as an Elite Snowflake Consulting Partner serving as the trusted source for data and analytics solutions across commercial midmarket enterprise and strategic sectors Renowned for our expertise in Snowflake were committed to helping clients unlock value and foster business growth From inception to execution were devoted to equipping businesses with the tools and support necessary for robust data analytics and insights Become a valued member of our team and witness how together we drive agility and longterm success across diverse industries<p> <p>Are you a seasoned finance and banking professional skilled at blending business acumen with technical prowess to drive project success Join us and spearhead initiatives that optimize projects through strategic business intelligence and datadriven strategies<p> <p><strong>Role Overview<strong><p> <p>As a Client Advisor specializing in Finance and Banking you will collaborate closely with endusers to discern their needs guide technical projects and catalyze process improvements within financial operations Your responsibilities will include data analysis identifying operational inefficiencies and implementing solutions to enhance productivity reduce costs and ensure compliance with regulatory standards<p> <p><strong>Key Responsibilities<strong><p> <p>Engagement with End Users<p> <p>Forge close partnerships with endusers to elicit requirements identify pain points and unearth opportunities for process optimization and automation<p> <p>Serve as a liaison between business stakeholders and technical teams to ensure alignment of project objectives with user needs and business objectives<p> <p>Data Analysis and Insights<p> <p>Leverage financial data performance metrics and quality control data to derive actionable insights and pinpoint areas for improvement<p> <p>Collaborate with endusers to define key performance indicators KPIs developing dashboards and reports to monitor financial performance and track progress against objectives<p> <p>Project Guidance and Implementation<p> <p>Provide guidance on technical projects related to financial process enhancements automation endeavors and system upgrades<p> <p>Work collaboratively with IT teams to translate business requirements into technical specifications conduct user acceptance testing and ensure seamless solution implementation<p> <p>Continuous Improvement Initiatives<p> <p>Lead crossfunctional teams in identifying process bottlenecks conducting root cause analysis and implementing corrective actions to drive operational excellence<p> <p>Facilitate workshops Kaizen events and process mapping sessions to engage endusers and foster consensus on improvement opportunities<p> <p>Quality Assurance and Compliance<p> <p>Collaborate with quality assurance teams to ensure adherence to regulatory standards best practices and quality management systems within financial operations<p> <p>Conduct audits and inspections to identify areas for improvement implement corrective actions and ensure compliance with regulatory requirements<p> <p><strong>Preferred Skills<strong><p> <p>Expertise in data warehousing ELT Extract Load Transform ETL Extract Transform Load data lakes Snowflake Power BI and SQL<p> <p><strong>Qualifications<strong><p> <p>Bachelors degree in a relevant field such as Business Data Analytics Information Technology or Computer Science Advanced degrees or certifications eg MBA PMP ITIL are advantageous<p> <p>A minimum of 6+ years of consulting experience with a focus on business strategy and analysis<p> <p>Proven track record in both technology and business consulting roles demonstrating a profound understanding of technology solutions and their impact on business operationsStrong analytical problemsolving and project management skills<p> <p> <p> <img src=httpsremotivecomjobtrack1907893blankgifsource=publicapi alt=>
Head of Sales Development
Company: Webflow
Location: USA
Posted Apr 25, 2024
Webflow is seeking a Head of Sales Development to lead a high-performing team, focusing on scalability and sustained growth. The role involves developing strategies, driving team growth, fostering a culture of continuous learning, and collaborating with marketing teams. The ideal candidate will have a strong quantitative foundation, recruitment skills, adaptability, and the ability to foster a high-performance culture. Webflow offers competitive compensation, benefits, and a commitment to diversity and inclusion.
Accounting manager
Company: Writer
Location: USA
Posted Apr 24, 2024
<p style=minheight15em><strong>✍🏽 About Writer<strong><p><p style=minheight15em>AI your people will love Thats our vision and it contains multitudes <p><p style=minheight15em><em>AI<em><p><p style=minheight15em><em>your people<em><p><p style=minheight15em><em>will love<em><p><p style=minheight15em>Were filling a big need for generative AI built groundup for the needs of enterprises and embraced by their teams As generative AI became a boardlevel initiative almost overnight for most enterprises our market matured dramatically and we benefit from that tailwind Our product is highly differentiated our roadmap is transformative and our customers are happy and vocal<p><p style=minheight15em><p><p style=minheight15em><strong>📐 About this role<strong><p><p style=minheight15em>As the Accounting Manager at Writer youll play a pivotal role in ensuring the companys financial health and success Your responsibilities will encompass a wide range of accounting functions including financial reporting budgeting forecasting and managing accounts payable and receivables With your expertise youll provide valuable insights and analysis to support strategic decisionmaking and drive the companys growth<p><p style=minheight15em><p><p style=minheight15em>Reporting to the head of finance the accounting manager will supervise the accounting function which currently has one fulltime employee and provide timely accurate and useful accounts <p><p style=minheight15em><p><p style=minheight15em>🦸🏻♀️<strong> Your responsibilities<strong><p><ul style=><li style=><p style=minheight15em>Oversee and manage all accounting operations including financial reporting budgeting and forecasting<p><li><li style=><p style=minheight15em>We analyze financial data and prepare financial statements reports and presentations<p><li><li style=><p style=minheight15em>Develop and implement accounting policies and procedures<p><li><li style=><p style=minheight15em>Manage accounts payable and receivable<p><li><li style=><p style=minheight15em>Reconcile bank accounts and maintain accurate financial records<p><li><li style=><p style=minheight15em>Prepare and file tax returns<p><li><li style=><p style=minheight15em>Providing financial advice and guidance to management<p><li><li style=><p style=minheight15em>Work with external auditors and other financial professionals<p><li><li style=><p style=minheight15em>Keep current on accounting standards and best practices<p><li><li style=><p style=minheight15em>Identify and mitigate financial risks<p><li><li style=><p style=minheight15em>Supervise and scale accounting team<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>⭐️ Is this you<strong><p><ul style=><li style=><p style=minheight15em>Strong accounting and financial management skills<p><li><li style=><p style=minheight15em>Ability to prepare and analyze financial statements with timely and accurate close<p><li><li style=><p style=minheight15em>Track record of managing first audit at growth technology companies<p><li><li style=><p style=minheight15em>Experience with budgeting and forecasting<p><li><li style=><p style=minheight15em>Excellent communication and interpersonal skills<p><li><li style=><p style=minheight15em>Experience leading accounting team and working independently<p><li><li style=><p style=minheight15em>Proficiency in accounting software with experience upgrading ERP<p><li><li style=><p style=minheight15em>Knowledge of tax laws and regulations<p><li><li style=><p style=minheight15em>Attention to detail and accuracy<p><li><li style=><p style=minheight15em>Ability to meet deadlines and work under pressure<p><li><li style=><p style=minheight15em>Strong analytical and problemsolving skills<p><li><li style=><p style=minheight15em>CPA with at least 10 years of experience<p><li><ul><p style=minheight15em>AND<p><ul style=><li style=><p style=minheight15em>High intellectual curiosity and a proclivity to lean into a new subject matter<p><li><li style=><p style=minheight15em>A trusted advisor and partner for all levels of the organization<p><li><li style=><p style=minheight15em>Intrinsically motivated you set the highest possible bar for what you build and ship<p><li><li style=><p style=minheight15em>An eye for spotting an opportunity intuition for determining which ones to prioritize and courage to follow through<p><li><li style=><p style=minheight15em>Possesses humility no work is too trivial if its impactful<p><li><li style=><p style=minheight15em>Resilient and open to honest and kind feedback tough skin<p><li><li style=><p style=minheight15em>Selfaware and committed to learning the why for both successes and failures<p><li><li style=><p style=minheight15em>Proactive communication skills both sync and async<p><li><li style=><p style=minheight15em>Experience managing and building relationships across multiple departments and stakeholder levels<p><li><li style=><p style=minheight15em>A natural affinity to our values of connect challenge own<p><li><ul><p style=minheight15em><p><p style=minheight15em>Curious to learn more about who we are and how we operate <a href=httpsjobsashbyhqcomwriter rel=nofollow target=blank> Visit us here<a><p><p style=minheight15em><strong>🍩 Benefits<strong><p><ul style=><li style=><p style=minheight15em>We dont spend frivolously but we do take care of our own Besides smart sincere colleagues and a vibrant work environment we are proud to offer<p><li><li style=><p style=minheight15em>Employercovered medical plans dental vision and life insurance<p><li><li style=><p style=minheight15em>FSA<p><li><li style=><p style=minheight15em>Competitive parental leave policy parents actually work here<p><li><li style=><p style=minheight15em>Generous PTO<p><li><li style=><p style=minheight15em>Company stock options<p><li><li style=><p style=minheight15em>401k plan with employer matching<p><li><li style=><p style=minheight15em>Flexible schedules<p><li><ul><p style=minheight15em>Writer is an equal opportunity employer and is committed to diversity We dont make hiring or employment decisions based on race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law Under the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records<p><img src=httpsremotivecomjobtrack1908332blankgifsource=publicapi alt=>
Senior Customer Success Manager
Company: Cobalt
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <h2> Customer Success Manager US <h2> <h3> <strong> Who We Are <strong> <h3> <p> Cobalt was founded on the belief that pentesting can be better Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core Accepting just 5 of applicants the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year <p> <p> Our awardwinning fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely Today over 1000 customers use Cobalt to run pentests on demand via Pentest as a Service AKA PtaaS a space which Cobalt pioneered you could even say we <a class=fontbold underline fontbold underline fontbold underline href=httpsresourcecobaltiotheptaasbookutmsource=homepagenews rel=noopener noreferrer nofollow target=blank> wrote the book on it <a> and continues to lead <p> <h3> <strong> Description <strong> <h3> <p> We are looking for a Customer Success Manager to help Cobalts customers build successful security testing programs The ideal candidate is selfmotivated with a proactive mindset who can effectively engage with external and internal stakeholders ranging from individual contributors to Clevel executives As a Customer Success Manager you will oversee the lifecycle from onboarding to renewal to ensure an optimal endtoend customer experience <p> <h3> <strong> What Youll Do <strong> <h3> <ul> <li> <p> Own the overall relationship with assigned customers which include Increasing adoption ensuring retention and maintaining high customer satisfaction <p> <li> <li> <p> Establish a trustedstrategic advisor relationship with each assigned customer and drive continued value of our products and services <p> <li> <li> <p> Develop prepare and nurture customers for advocacy <p> <li> <li> <p> Build successful security testing programs for our customers <p> <li> <li> <p> Monitor daytoday service execution and customer satisfaction <p> <li> <li> <p> Work with customers to establish critical goals or other key performance indicators and aid the customer in achieving their desired business outcomes <p> <li> <li> <p> Manage the annual renewal process for customers to ensure uninterrupted product usage <p> <li> <li> <p> Work to identify andor develop upsell opportunities collaborating with your commercial team peers <p> <li> <li> <p> Advocate customer needs and issues crossdepartmentally <p> <li> <li> <p> Provide ongoing training of our products and new features <p> <li> <li> <p> Program manage account escalations and resolve them in a timely manner <p> <li> <li> <p> Engage with external and internal stakeholders in roles ranging from individual contributors to Clevel executives <p> <li> <li> <p> Develop Success Plans for every assigned customer and hold Executive Business Reviews with key stakeholders to measure progress and alignment on key objectivesgoals <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 24 years of relevant experience preferably in SaaS and cybersecurity <p> <li> <li> <p> Demonstrated experience effectively engaging with C Level Executives <p> <li> <li> <p> Prior experience owning customer renewals <p> <li> <li> <p> Ability to work closely with sales counterpart to identify expansion and grow customers <p> <li> <li> <p> Ability to cover various time zones occasionally <p> <li> <li> <p> Ability to prepare and deliver Executive Business Reviews <p> <li> <li> <p> Experience with Salesforce <p> <li> <li> <p> Multitasking skills and the flexibility to adjust to changing priorities onthefly <p> <li> <li> <p> Strong written and verbal communication <p> <li> <li> <p> A proven track record of delivering results to your customers <p> <li> <li> <p> Drive no one needs to push you to excel its just who you are <p> <li> <li> <p> Eagerness to learn adapt and perfect your work you love to collaborate and innovate <p> <li> <li> <p> Ability to thrive in a distributed and fastpaced environment <p> <li> <li> <p> A strong desire to help and serve our customers They win so you win <p> <li> <ul> <h3> <strong> Diversity at Cobalt <strong> <h3> <p> With over 45 nationalities already at Cobalt and counting we respect and celebrate diversity Were proudly committed to equal employment opportunities regardless of your gender religion age sexual orientation ethnicity disability or place of origin We support each other and are grateful for each Cobalters contribution to our mission lets make security dance <p> <p> Please apply even if you dont think you meet all of the criteria above but are still interested in the job Nobody checks every box and were looking for someone excited to join the team <p> <h3> <strong> Why You Should Join Us <strong> <h3> <ul> <li> <p> Grow in a passionate rapidly expanding industry operating at the forefront of the Pentesting industry <p> <li> <li> <p> Work directly with experienced senior leaders with ongoing mentorship opportunities <p> <li> <li> <p> Earn competitive compensation and an attractive equity plan <p> <li> <li> <p> Save for the future with a 401k program US or pension EU <p> <li> <li> <p> Benefit from medical dental vision and life insurance US or statutory healthcare EU <p> <li> <li> <p> Leverage stipends for <p> <ul> <li> <p> Wellness <p> <li> <li> <p> Workfromhome equipment amp wifi <p> <li> <li> <p> Learning amp development <p> <li> <ul> <li> <li> <p> Make the most of our flexible generous paid time off and paid parental leave <p> <li> <li> <p> Work remotely from anywhere in the US the UK or Germany <p> <li> <ul> <p> <p> <h3> <strong> Pay Range Disclosure <strong> For US openings only <h3> <p> Cobalt is committed to fair and equitable compensation practices The salary range for this role is $91200 $114000 per year + equity + benefits A candidates salary is determined by various factors including but not limited to relevant work experience skills and certifications The salary range may differ in other states and may be impacted by proximity to major metropolitan cities <p> <p> <p><p>
Senior Software Engineer - Designer Data
Company: Webflow
Location: USA
Posted Apr 25, 2024
Webflow is seeking a Senior Software Engineer for their Designer Data team. The role involves driving cross-pillar collaboration, building and testing production code, participating in engineering activities, solving complex technical challenges, and improving planning, development, and deployment processes. The ideal candidate should have 5+ years of experience in scalable multi-tenant environments, be comfortable with Node.js, React, TypeScript, and have a strong understanding of data design and modeling. Webflow offers competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.
Senior Embedded Systems Engineer
Company: Flock Safety
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime We are committed to protecting human privacy and mitigating bias in policing with the development of bestinclass technology rooted in ethical design which unites civilians and public servants in pursuit of a safer more equitable society <p> <p> Our SafetyasaService approach includes affordable devices powered by LTE and solar that can be installed anywhere Our technology detects and captures objective details decodes evidence in realtime and delivers investigative leads into the hands of those who matter <p> <p> While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart Our flock of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded Flock Safety is headquartered in Atlanta and operates nationwide We have raised over $380M in venture capital including a recent Series E round led by Tiger Global Now surpassing a 3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Role <strong> <h2> <p> As a member of the Device Systems Engineering team at Flock you will be equal parts scientist engineer maker and communicator We are looking for the next Senior Embedded Systems Engineer that will act like the glue between domains by understanding defining fixing and communicating to others how our devicessystems interact with each other the physical environment and customers This role will be a professional generalist who is able to walk the line between scrappy prototype and production polish <p> <p> <strong> How youll make an impact <strong> <p> <ul> <li> <p> Collaborate with internal teams to align technical product requirements and contribute to roadmap planning <p> <li> <li> <p> Create performance profiling dashboards and reports hardware design guides application notes and other relevant technical collaterals <p> <li> <li> <p> Prototype evaluate and profile new design approaches and system solutions <p> <li> <li> <p> Work closely with a wide range of engineering and product disciplines in a fastpaced environment <p> <li> <li> <p> Analyze and root cause embedded system and product issues in the Android MCU code and hardware domain <p> <li> <li> <p> Contribute to systemlevel power performance and cost optimizations across products <p> <li> <li> <p> Work with stakeholders in Hardware Software Cloud Platform Operations and Program Management to define system requirements testing procedures integration and generally owning and addressing cross functional topics <p> <li> <ul> <p> <strong> Were looking for people with <strong> <p> <ul> <li> <p> Have a Masters or PhD in Electrical Engineering Computer Engineering Computer Science or related field with 5+ years experience <p> <li> <li> <p> Have handson embedded electronics prototyping experience <p> <li> <li> <p> Are comfortable interacting with code in multiple languages to create validate and profile embedded devices <p> <li> <li> <p> Are comfortable working crossfunctionally across multiple projects <p> <li> <li> <p> Are able to squeeze power and performance out of a potato <p> <li> <li> <p> Possess effective verbal and written communication skills <p> <li> <li> <p> Have humility curiosity and a passion for sharing knowledge <p> <li> <li> <p> Have experience commercializing electronic hardware in the consumer or industrial IoT space <p> <li> <li> <p> Have a healthy skepticism of and trustbutverify relationship with abstraction layers <p> <li> <ul> <p> <strong> The ideal candidate will be comfortable <strong> <p> <ul> <li> <p> Acting as the glue between embedded hardware software and program management <p> <li> <li> <p> With bare metal and RTOS code on MCUs <p> <li> <li> <p> Translating product goals into technical requirements <p> <li> <li> <p> Prototyping and triaging issues on embedded Android and MCU systems <p> <li> <li> <p> Reading schematics and PCB layout <p> <li> <li> <p> Interacting with a variety of programming and scripting languages C Python SQL Kotlin Matlab Java Bash <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <h2> <strong> Why Join Us <strong> <h2> <p> Can you imagine a world without crime We can Our mission is simple to eliminate crime We pride ourselves on building a community of lowego and easy to work with people What makes Flock Safety special is a combination of interesting work a compelling mission and a chance to change the trajectory of your career We are at a unique inflection point where after a few or many short years here we know you will accelerate your career and look back fondly on your time with us and the work you did to make your community safer <p> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $150000$200000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> We provide 16 weeks of 100 paid leave for primary caregivers and 12 weeks of 100 paid leave for secondary caregivers <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or infertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚LampD Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>