United States Citizenship Jobs in USA
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Senior Product Manager
Company: Clockwise
Location: USA
Posted Dec 17, 2023
calendar automation, AI scheduling, scheduling engine, growth & monetization, enterprise use cases, design system, information architecture, and more). Salary range: $186,000 - $212,000 The final salary offered to a candidate may be higher or lower dependent upon several factors including, but not limited to, market rate, the qualified pool of candidates, internal compensation, candidate experience, interview performance, references, and budgetary constraints. It does not include total compensation factors like benefits, health insurance, and the value of Clockwise equity. This extends not only to a stipend for your home office, but through all our company rituals, including a commitment to get together, in person, on a regular cadence. Our team has decades of experience from places like Twitter, Asana, Salesforce, Dropbox, Meta, Stripe and Google. If these values resonate with you, please apply below or email us at [email protected]. To this end, Clockwise offers both fully-distributed and flexible in-office options for new employees. Co-working Space: For those who wish to have a physical office, we offer a flexible option to work from WeWork’s nationwide co-working spaces. Join us, and let’s rework the workday. We're proud to have the backing of Coatue, Accel Partners, Greylock Partners, Bain Capital Ventures and other preeminent investors.
Reals Specialist
Company: Kitcheck
Location: USA
Posted Dec 16, 2023
Join us as we revolutionize the hospital pharmacy landscape!-Competitive salary-Time off when you need it – unlimited vacation days!-Generous insurance coverage-401k program with a company match-Fun, collaborative culture!EOE AA M/F/VET/DisabilityAll qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. Each territory encompasses a customer group worth $20M to $30M in total recurring revenue – retaining this revenue at the highest rate possible while partnering with those customers and internal teams, like Customer Success and Sales, to ensure their success is absolutely pivotal to Bluesight’s continued growth.The following are the essential functions of the position:Demonstrate strong organization to manage the renewal lifecycle, from quoting, internal approvals, negotiation, and contractingManage and negotiate all existing renewal contracts for an assigned territory of customer accounts, effectively communicate contract terms, path to value, and position Bluesight for a positive contract outcomeStrong project management practices, including the management of multiple renewal engagements, all commencing a minimum of 90 days prior to renewal dateMaintain accurate and up-to-date data in CRM, such as contact details, forecasting, correct pricing, and pipeline management.Assist customers with requests related to renewal maintenance, and invoicing.Foster relationships with your client baseAchieve and exceed established dollar and unit retention targets (by customer and by product) and upsell/cross sell expansionProbing for additional sales opportunities on all customer callsDevelop a thorough understanding of the customers unique business goals and needsLead quarterly account review sessions with Bluesight Commercial Leadership to communicate customer risk, overall health, and areas of business expansionThe following knowledge, experience, skills, abilities, and key behaviors are preferred or required to perform this job:A minimum of 4 years client service experienceA minimum of 3 years of account management with strong renewal experience, including forecasting, contract proposal/pricing creation, negotiation, and contract execution Demonstration of a client service focus to all interactionsAbility to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environmentExcellent organizational and problem-solving skills, detail-oriented, self-motivated, resourceful, and reliableAbility to quickly establish rapport and build relationshipsExceptionally strong communication skills. You must possess the ability to communicate well both internally and externallyAbility to read situations and people and react accordinglyProven ability to meet deadlines and deliver results in a timely mannerExperience with Salesforce preferredExperience in SaaS industry required, Healthcare SaaS experience preferredThis position is a remote position and open to applicants in the continental United States.Why Bluesight?Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. We truly believe that where you work and what you do matters. We are a high growth healthcare information technology company with a start-up 'vibe' but over 2,000 customers tracking medications using our proven solutions.Customer Renewals Specialists are tasked with eliminating churn before and at the point of renewal while fostering the success, growth, and expansion of each customer account (in product reach and/or revenue); he/she also has accountability for solidifying the long-term relationship between Bluesight and the customer. We empower our customers to deliver the right medicine to the right patient at the right time, every time. At Bluesight, our mission is to create groundbreaking medication intelligence solutions that increase efficiency, safety and visibility for health systems and pharmaceutical manufacturers.
Customer Success Senior Analyst (CORE)
Company: Marqeta
Location: USA
Posted Dec 17, 2023
Marqeta, a leading provider of card-issuing platform services, is seeking a Customer Success Senior Analyst for its Core team. The role involves managing a Fintech-focused book of business, working closely with cross-functional teams, and providing exceptional client service. The ideal candidate should have a deep understanding of the financial services industry, strong analytical skills, and the ability to think strategically. Marqeta offers a flexible work environment, competitive compensation, and comprehensive benefits. The company is committed to diversity and inclusion.
Account Executive
Company: World Business Lenders, LLC
Location: USA
Posted Dec 17, 2023
Experience creating relationships with clients. Established customer relationship acumen, partner relationships and optimized customer experience. Positive, team-oriented and collaborative attitude. EOE M/F/D/V/SO World Business Lenders does not sponsor work visas for this position. Computer skills – Microsoft Word, Excel and Outlook. Strong verbal communication and negotiation skills. Understanding of the ISO brokerage business and MCA lending experience strongly preferred. Benefits Compensation/Other: Competitive compensation package, including $36k annual draw plus uncapped commission based on production, offering strong earning potential in the six-figures. Excellent practical and creative problem-solving skills. Ability to work with customers to understand their needs and influence requirements.
Quality Assurance Lead
Company: Altairsw
Location: USA
Posted Dec 17, 2023
We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, marital status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business needs. Detail-oriented and accurate. Owned by Constellation Software, Inc., the leading global provider of industry specific software solutions, Emphasys has decades of leadership in this market. Emphasys PHA promotes equal employment opportunities for all. Experience testing desktop, web, and mobile applications Experience with testing automation software; TestComplete familiarity is a plus. Knowledge of SQL and SQL Server. Demonstrated ability to analyze, track, and report on application issues, defects and failures while maintaining defect metrics. REQUIREMENTS 5+ years’ experience in a QA role, 3+ years’ experience leading a team. Familiarity with Azure Dev Ops for boards and tracking bugs.
Customer Experience Manager
Company: Pole To Win International
Location: USA
Posted Dec 16, 2023
The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.In summary, we connect and bring fun to the world.Welcome to PTW Our history is in gaming, and we are still gamers at heart. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Benefits: BenefitsCompetitive salary and performance-based bonuses.Health, dental, and vision insurance.Flexible work hours and the option for remote work.Opportunity to make a significant impact in the gaming industry.Fun and inclusive company culture with passionate gamers. We believe in accelerating innovation across the globe. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.We have grown rapidly over the past few years and now have 16 sites spanning the globe. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. Proven experience in customer service or customer experience management, preferably in a tech or gaming-related industry. Excellent communication and interpersonal skills.
Digital Marketing Manager
Company: Taproot Foundation
Location: USA
Posted Dec 17, 2023
Taproot Foundation, a national nonprofit, is seeking a motivated Marketing and Communications professional for a remote, full-time position. The Digital MarCom Manager will manage Taproot's brand, support revenue growth, drive awareness, and create engagement with existing partners. Key responsibilities include managing digital marketing plans, optimizing Google Ad spend, overseeing educational webinars, and managing marketing partnerships. The ideal candidate will have a Bachelor's degree in marketing or communications, at least 5 years of experience, and exceptional writing, editing, and communication skills. Taproot offers a competitive salary, comprehensive benefits, and the opportunity to work with a mission-driven organization.
Epic Resolute Professional Billing Advisor
Company: Prominence Advisors
Location: USA
Posted Dec 16, 2023
Prominence, a healthcare technology strategy and implementation firm, is seeking a senior Epic Resolute Professional Billing Advisor. The role involves assisting with revenue cycle stabilization and rollout implementation projects. The ideal candidate should have 5+ years of experience as an Epic analyst or project manager, active certification in Resolute Professional Billing, and demonstrated ability to deliver successful projects remotely. Key responsibilities include performing Epic-related consulting and advisory services, mentoring customers, analyzing operational and business requirements, and creating build documentation. Prominence offers competitive compensation, health care plans, retirement plans, and more. The company is committed to equal opportunity and fostering a culture that rewards employees for following their passion.
Chief Operating Officer (COO)
Company: Riviamind1
Location: USA
Posted Dec 16, 2023
It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, weight, height, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. - Job Qualifications, Job Responsibilities, Job Employment Level, Skills- When applicable, Location, Work Environment, Licensure & Certifications, Specialty Experience, Education & Training, etc. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Equal Opportunity Employer Rivia Mind is an Equal Employment Opportunity Employer. Excellent communication, presentation, and interpersonal skills Organizational Change Management and Communications, Messages and Announcements Operations Policy Development Medical Practice/ Electronic Health Record Management Systems Strategic Planning and Business Development Planning JCAHO Audits and Compliance Standards Fiscal and budgetary management Data and KPI Development, Analysis and Reporting Proficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company wide platforms/software like Monday.com and EHR/EMR platforms when applicable) Intermediate computer skills and technical aptitude required. Please note that the compensation details listed in the United States role postings reflect the base salary only, and do not include possible bonus or benefits if applicable to the role. Rivia Mind is committed to the full inclusion of all qualified individuals. The role oversees key internal departments to establish clear procedures, effective communication channels, and operational efficiencies.
Director of Consumer Product Marketing and Strategy
Company: TeamSnap
Location: USA
Posted Dec 16, 2023
We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Hampshire, New Mexico, Rhode Island, South Dakota and West Virginia and while we love all parts of the world, we can only hire permanent US residents at this time.🚀 Opportunities to GrowAt TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.🎩 Total Rewards • We're proud to be remote-first. We are committed to inclusion and diversity at TeamSnap and this includes four employee resource groups: Women, People of Color, LGBTQIA+, and the Talent Acquisition Task Force, designed to reduce unconscious biases in our hiring practices. • TeamSnap Total Rewards🏆 Working at TeamSnap At TeamSnap, you're not a culture fit, you're a culture add. We’re quickly growing more diverse, but there's always room for improvement. Check out our Culture Playbook and learn how we succeed at being remote-first, what makes our company so unique, and how we're inspired by our people, our customers, and our values.🧡 Inclusion and DiversityCreativity and innovation can't thrive when we're cookie-cutter images of each other. If you need any disability-related adaptation during the recruitment process, just let us know! Spearhead initiatives to increase conversion-to-paid, enhance adoption, boost usage, and improve customer retention.Building a Center of Excellence: Collaborate with the product marketing team to build a center of excellence. Act creatively, resourcefully, and rapidly to solve a range of challenges, diving in wherever needed.Things that are important:Proven Expertise: Over 10 years of industry experience in product marketing, market research, and/or marketing, with a minimum of 5 years dedicated to driving the adoption of products and features in a direct-to-consumer setting.Strategic Thinking and Synthesis: Demonstrated strong strategic thinking, showcasing an innate ability to synthesize complex, unstructured information from various sources into actionable and implementable recommendations.Business Case Mastery: Experience in constructing compelling business cases to guide product and company strategy, drawing insights from market trends, customer research, and deep product knowledge.Cross-Functional Leadership: Proven track record of successfully leading cross-functional initiatives, managing through influence, achieving measurable success, and thriving in a collaborative team environment.Innovative Experimentation Mindset: A "test and learn" mindset, utilizing experimentation and leveraging data-driven insights to iterate and optimize product growth strategies.Advanced Analytical Skills: Possession of advanced analytical skills, with the ability to extract meaningful insights directly from raw data sets.Curiosity and Market Awareness: Insatiable curiosity, informed by an ongoing awareness of the latest marketing trends, emerging players in the industry, and relevant analogs.Autonomy and Self-Direction: Excels in an environment with a clear strategic focus, demonstrating autonomy and self-directed initiative, taking full ownership of outcomes.Bonus Experience: Experience with TeamSnap or youth sports technology is a strong plus.Got cold feet? This role reports directly to the SVP of Corporate Strategy and will collaborate closely with executive leadership, sales, marketing, product management, and analytics. This encompasses shaping business strategy, defining product positioning, optimizing pricing and packaging, and creating effective go-to-market plans.Understanding Consumer Needs and External Context: Engage in consumer research and competitive analysis, leveraging both quantitative surveys and qualitative research.
Business Coaching Operations Specialist
Company: SMB Team
Location: USA
Posted Dec 16, 2023
The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans In our first year, we built our coaching business into a multi-seven-figure business. The goal is to become THE source of education for lawyers.Marketing Services: We offer a full suite of marketing services to our clients, including PPC, SEO, Website Design, Video, and Social Media management. Our goal is to scale our services business to over $15M in revenue in 2023.Coaching Services: We have a rapidly-growing, Philadelphia-based coaching program for lawyers. It's fast-paced. Our program has been identified as the most comprehensive coaching program for attorneys, and we plan to double the size of our clients in the next year.The SMB Team is an Equal Opportunity Employer. Every week, we get hundreds of lawyers on our webinars by interviewing top thought leaders (as seen on our YouTube). Help book, coordinate and plan our Quarterly Business Workshops. The job description may change. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.Bottom Line: We change lives.
Customer Success Manager
Company: Kitcheck
Location: USA
Posted Dec 17, 2023
Join us as we revolutionize the hospital pharmacy landscape!-Competitive salary-Time off when you need it – unlimited vacation days!-Generous insurance coverage-401k program with a company match-Fun, collaborative culture!EOE AA M/F/VET/DisabilityAll qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws. Finally, the candidate must be a self-starter and demonstrate a history of success, multiple examples of taking initiative, and the ability to succeed in a fast-paced, high pressure environment. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. This candidate demonstrates an ability to balance strong, consultative customer service and consistently achieve performance metrics. Influence future lifetime value through higher product adoption, user growth, customer satisfaction, documented ROI and overall health scores.Vary service approach based on customer segmentation and delivery playbooksIdentify customer expectations and desired outcomes at the different levels/roles within the organization and create success plans that align use cases with customer objectivesDrive escalation of client issues and potential risk, quarterback the risk mitigation process, and ensure successful resolution of issues Acquire and maintain customer referencesMonitor and respond to NPS survey feedback and Customer Health scores Work cross-functionally with Renewals Specialist to secure renewals, identify new revenue opportunities, and identify areas of renewal riskAchieve annual renewal and growth targets in partnership with Renewals SpecialistCore Competencies:The ideal candidate brings 3+ years of healthcare Customer Success experience that includes effective management of a large customer pool with SaaS contracts above $100k. There’s room to grow and opportunities to take initiative. The CSM interfaces with customers, builds relationships across the customer organization, specifically at the Executive-level, and leverages these relationships to improve product utilization, demonstrate and communicate product value, and ensure overall satisfaction is achieved and maintained over the long term.Core Responsibilities:Develop Executive Relationships and Present Executive Business Reviews (EBRs)Build trusted relationships with executives and key stakeholders within the customer organizations to understand their strategic goals, drive product adoption, and achieve customer defined outcomesConduct regular business reviews with executive-level stakeholders, and ensure all value assumptions remain valid and the relationship is producing value and returnProactively analyze gaps between current state and optimal state and effectively communicate recommendations that lead to valueTrack and report on key metrics for customerCustomer Service Responsibilities:Be knowledgeable in the entire product suite/all lines of business, function as the lead contact and advisor to customers about solutions, best practices, and guide them to the right person/team to support them as needed for specific requests. We truly believe that where you work and what you do matters. The role serves as the face of Bluesight, so it is critical the candidate demonstrates a clear and energetic communication style that is effective at both the executive and end user level of an organization. This position is a remote position and open to applicants in the continental United States.Why Bluesight?Bluesight’s culture is built on innovation and teamwork.