Vision Insurance Jobs in Detroit, MI
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IT Support Manager
Company: Macro Connect
Location: Detroit, MI
Posted Mar 13, 2024
<p><strong>IT Support Manager<strong> <p> <p><strong>Department<strong> Service and Support <br ><strong>Reports to<strong> Director of Service Delivery<strong><br >Salary <strong>$65000$75000<br ><p> <p><strong>Does this sound like you<strong><p> <p>Do you love managing people as much as you love solving IT problems Have you tackled nearly every thorny IT issue from Windows to Google to Network Engineering Do you look forward to handling the hardtosolve client escalation calls Are you obsessed with delivering great client service If so our IT Support Manager job may be for you<strong><strong><br ><strong><strong><p> <p><strong>What does this job entail <strong><strong><strong><p> <p>The IT Support Managers primary responsibility is to manage the activities and responsibilities of the IT Support team As a part of this management you will also be responsible for providing technical assistance to the team and ensuring service and support is provided to clients at agreed levels You will report to the Director of Service Delivery The IT Support Manager ensures company policy and procedures are followed and maintained <p> <p>This position requires high independence strong client service and strong IT skills Organizational ability is important to keep track of all tasks because the job requires both selfmanagement and oversight of the tasks performed by the Support team Accurate and timely tracking of client work service calls and related documentation including timesheets is required <p> <p><strong>Position Responsibilities <strong> <p> <ul><li>Complete weekly check ins and quarterly performance reviews with the Support Team members<li> <li>Run the daily huddle and weekly allteam meeting for the Support team <li> <li>Assist in the development of technical support engineers from a career perspective <li> <li>Ensure that systems processes amp methodologies are followed according to company guidelines <li> <li>Deliver service on and provide support and coaching on highcomplexity technical implementations <li> <li>Manage service escalation and resolution including debriefing incidents with individual technicians and service leadership <li> <li>Design and maintain process documentation for the overall service delivery team <li> <li>Identify trends and develop strategies to support these trends <li> <li>Ensure quality and profitable services are performed to the agreed Service Level Agreement<li> <li>Act as a liaison between clients technical staff and vendors to ensure effective communication and collaboration <li> <li>Develop and maintain positive relationships with clients technical staff and vendors <li> <li>Provide reports on an agreed schedule to Senior Leadership Operations Team peers and Macro clients <li> <ul><p><strong>Knowledge Skills and Abilities <strong> <p> <ul><li>Knowledge and experience in crossfunctional management methods and techniques <li> <li>Knowledge of IT applications processes software and equipment <li> <li>Strong organizational presentation and client service skills <li> <li>Skill in strategic planning with an ability to think ahead and plan over a 612month time span <li> <li>Ability to problemsolve under pressure and think critically about addressing the root cause of issues <li> <li>Skill in leading people and getting results measured by way of client satisfaction training plan attainment amp career growth <li> <li>Willing to work occasionally andor be on call overtime holidays and weekends<li> <ul><p><strong>Other Considerations <strong><p> <ul><li>Daily time entry accounting for at least 9 hours in the form of Resolution Notes in Service Tickets <li> <li>Regular and timely completion of Minimum Documentation Standards for each client <li> <li>Ongoing selftraining to preserve professional viability<li> <li>Ownership of tasks and followthroughs to ensure complete resolution <li> <li>Personal interest in and responsibility for quality work they perform or are associated with <li> <li>Ability to pay close attention to detail while performing technically detailed tasks <li> <li>Ability to deal effectively with stressful situations <li> <li>Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members <li> <li>Understands that the success of individuals is measured by the success of their teams <li> <li>Ability to quickly learn new technologies through the use of selfstudy materials and intuition <li> <li>Enjoys helping people to the extent that no problem is considered mundane no matter how simple the solution ie Susie cant print <li> <ul><p><strong>Credentials and Experience <strong> <p> <ul><li>38 years related experience OR equivalent combination of education and IT experience <ul><ul><li>Minimum 4 years experience Google Workspace and Microsoft 365 Support <li> <li>Minimum 4 years experience Cisco SwitchingVLANRoutingFirewalling Support <li> <li>Minimum 4 years experience Mobile Platform Support <li> <li>Minimum 4 years experience Server Hardware Technologies CPURAIDSCSI Support <li> <li>Minimum 4 years experience Data Backup and Recovery Support Corporate Antivirus Support VPN Connectivity Support <li> <li>Minimum 4 years experience Active Directory Support Microsoft Windows and Windows Server Support Microsoft Exchange Support <li> <ul><ul><li> <ul><ul><li>Minimum 2 years experience managing a team of 3 of more technical resources<li> <li>Have multiple certifications high skill level The following certifications are preferred MCSAMCITP CCNACCDACCVPCCIE VCP Project+ Network+ <li> <ul><p><strong>Benefits<strong><p> <ul><li>Dental insurance<li> <li>Health insurance<li> <li>Paid time off<li> <li>401K Retirement plan including a company match<li> <li>Vision insurance<li> <li>Life insurance<li> <li>Short term disability<li> <li>Companywide performancebased annual bonus<li> <li>Profit sharing<strong><br ><strong><li> <ul><p><strong>Who is Macro Connect<strong><p> <p><strong><strong>Macro Connect is a small but growing Managed Service Provider team working out of a historic library in Detroit We are focused on helping schools nonprofits and businesses achieve breakthrough performance by leveraging data and technology<br ><p> <p>We value diversity in thought and in personal and professional background and are committed first and foremost to finding the right people then providing them with coffee an office full of dogs and a training pathway to reach their potential<p> <p>When we asked our team what 3 words sum up the company culture the most repeated answers were transparent communityminded and supportive We use openbook management to share our financial information with all of our employees We like and care about our coworkers and will drop everything to help someone in need We care deeply about Metro Detroit and believe we can play a part in the bright future ahead If we are working against a deadline we do whatever it takes to meet it If we face a difficult challenge we work together to overcome it If we make a promise we see it through<p> <p>Our clients have high expectations and we expect our employees to take that in stride keep a smile on their face and produce great results Details matter to us and we pride ourselves on getting things right the first time We love turning technical jargon and complex data into practical solutions that improve outcomes for our clients<p>
AUS Support Analyst
Company: United Wholesale Mortgage
Location: Detroit, MI
Posted Mar 13, 2024
<p>The AUS Support Analyst is to work directly with internalexternal clients to identify diagnose and resolve both business and technical problems with automated underwritingDU and LP issues <p> <p><strong>WHAT WE NEED FROM YOU<strong> <p> <p><strong>Must Have Qualifications<strong> <p> <ul><li><strong>Must be able to work 11am8pm shift<strong> <li> <li>High School Diploma <li> <li>13 Years in client service role <li> <li>Strong problemsolving and decisionmaking skills <li> <li>Ability to work effectively and with minimal direct supervision <li> <li>Detailoriented and qualityconscious <li> <li>Ability to interface effectively via phone or email with both technical and nontechnical clients while remaining composed decisive and client focused<li> <ul><p><strong>Nice to Have Qualifications<strong> <p> <ul><li>Mortgage andor Financial Services industry experience <li> <ul><p><strong>WHAT YOU WILL BE DOING<strong> <p> <ul><li>Troubleshoot Mortgage Software issues with web based and client based Loan Origination Systems<li> <li>Work and resolve all AUS tickets as they come into the system<li> <li>Resolving said issues received via Ticket system and Client Requests<li> <li>Effectively communicate with all levels of internalexternal clients<li> <li>Work closely with team members as well as independently<li> <li>Sense of urgency must be demonstrated at all times<li> <li>Logging all client interactions in a ticket tracking system<li> <li>Escalate issues that cannot be resolved at a first level while remaining the point person until the resolution of the issue<li> <li>Continue learning new technologies and mortgage processes<li> <li>Document reoccurring processes<li> <li>Effectively communicating back to clients and to appropriate internal teams<li> <li>Provide support on a rotating schedule depending on team needs<li> <li>Client Coordination point for IT initiatives<li> <li>Focus on proactive and informative communication<li> <ul><p><strong>THE PLACE amp THE PERKS<strong> <p> <p>Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our awardwinning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement <p> <p>Its no wonder that out of our six pillars People Are Our Greatest Asset is number one Its at the very heart of how we treat each other our clients and our community Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life <p> <p>From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here Accepted here And empowered to Be You Here <p> <p>More reasons youll love working here include <p> <ul><li>Paid Time Off PTO after just 30 days <li> <li>Additional parental and maternity leave benefits after 12 months <li> <li>Adoption reimbursement program <li> <li>Paid volunteer hours <li> <li>Paid training and career development <li> <li>Medical dental vision and life insurance <li> <li>401k with employer match <li> <li>Mortgage discount and area business discounts <li> <li>Free membership to our large stateoftheart fitness center including exercise classes such as yoga and Zumba various sports leagues and a fullsize basketball court <li> <li>Wellness area including an inhouse primarycare physicians office fulltime massage therapist and hair salon <li> <li>Gourmet cafeteria featuring homemade breakfast and lunch <li> <li>Convenience store featuring healthy grabandgo snacks <li> <li>Inhouse Starbucks and Dunkin<li> <li>Indooroutdoor cafe with WiFi<li> <ul><p><strong>DISCLAIMER<strong> <p> <p>All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change All job requirements listed indicate the minimum level of knowledge skills andor ability deemed necessary to perform the job proficiently Team members may be required to perform other or different jobrelated duties as requested by their team lead subject to reasonable accommodation This document does not create an employment contract implied or otherwise Employment with UWM is atwill UWM is an Equal Opportunity Employer By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes<p>
Junior IT Support Specialist (Help Desk Level 1)
Company: GalaxE.Solutions
Location: Detroit, MI
Posted Mar 13, 2024
<p><strong>What You Will Do<strong> <p> <p><strong>Inventory Management<strong> <p> <ul><li>Maintain accurate records of all IT assets including hardware and software inventory<li> <li>Monitor stock levels and coordinate with procurement for timely replenishment<li> <li>Conduct regular audits to ensure compliance with inventory policies Help Desk<li> <ul><p><strong>Equipment Logistics<strong> <p> <ul><li>Manage the shipping and receiving process for workfromhome WFH resources<li> <li>Coordinate equipment deployments and returns efficiently<li> <li>Collaborate with the help desk ticketing system for tracking and documenting all transactions<li> <ul><p><strong>Support<strong> <p> <ul><li>Act as the first point of contact for ITrelated issues related to Windows 1011 Office 365 and Active Directory via phone email or inperson<li> <li>Provide timely and effective resolution or escalate incidents and requests to senior technical teams<li> <li>Log all support requests into the help desk ticketing system and ensure accurate documentation<li> <ul><p><strong>User Assistance<strong> <p> <ul><li>Assist users with basic IT inquiries including password resets account setups and software installations for Windows 1011 Office 365 and Active Directory<li> <li>Guide users through troubleshooting steps and provide clear instructions<li> <ul><p><strong>Hardware and Software Troubleshooting<strong> <p> <ul><li>Diagnose and resolve hardware and software issues related to Windows 1011 Office 365 and Active Directory for endusers<li> <li>Collaborate with the team to escalate complex problems and follow up on resolution<li> <ul><p><strong>Remote Support<strong> <p> <ul><li>Provide remote assistance to WFH resources for Windows 1011 Office 365 and Active Directory ensuring seamless connectivity and troubleshooting issues<li> <li>Utilize remote desktop tools to diagnose and resolve problems<li> <ul><p><strong>Collaboration with Senior Resource<strong> <p> <ul><li>Work closely with the local senior resource to seek guidance on complex issues related to Windows 1011 Office 365 and Active Directory<li> <li>Participate in knowledgesharing sessions to enhance skills and capabilities<li> <li>Escalate incidents and requests to senior technical teams<li> <ul><p><strong>User Account Management<strong> <p> <ul><li>Manage user accounts groups and permissions in various systems<li> <li>Assist in onboarding and offboarding accounts<li> <ul><p><strong>Mobile Device Support<strong> <p> <ul><li>Configure and troubleshoot mobile devices including iPhone Android iPad and MiFi<li> <ul><p><strong>Physical Requirements<strong> <p> <ul><li>Capable of lifting and moving moderately heavy computer equipment<li> <li>Adhere to safety guidelines when handling and transporting IT assets<li> <ul><p><strong>Operational Compliance<strong> <p> <ul><li>Adhere to operational KPIs Key Performance Indicators and SLAs Service Level Agreements<li> <ul><p><strong>Global Collaboration<strong> <p> <ul><li>Collaborate with a global IT workforce on various projects and initiatives related to Windows 1011 Office 365 and Active Directory<li> <li>Stay updated on emerging technologies and contribute to the implementation of new solutions<li> <ul><p><strong>Facilities Support<strong> <p> <ul><li>Assist with local facilities tasks as required<li> <li>Coordinate with building management for any ITrelated facility needs<li> <ul><p><strong>Skills and Experience You Will Need<strong> <p> <p>Required <p> <ul><li>03 years of experience<li> <li>Excellent communication and interpersonal skills<li> <li>Basic understanding of IT principles and troubleshooting techniques<li> <li>Familiarity with help desk ticketing systems<li> <li>Ability to adapt and learn quickly in a dynamic IT environment<li> <li>Strong problemsolving skills and attention to detail<li> <ul><p>Preferred <p> <ul><li>Relevant certifications eg CompTIA A+ Microsoft Certified Modern Desktop Administrator Associate<li> <li>Experience with a variety of technologies including operating systems software applications and networking<li> <li>Prior exposure to global IT support and collaboration<li> <ul><p><strong>Who We Are<strong> <p> <p><strong>About GalaxESolutions<strong> <p> <p>GalaxE is a professional IT services firm that specializes in platformdriven solutions and the use of automation to achieve enterprise business transformation and missioncritical change for some of the largest companies in the world Using our proprietary solution set <strong>GxFource®<strong> we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and datadriven business transformation <p> <p>Since its founding GalaxE has been dedicated to advancing the benefits of technology As we continue that legacy and look to the future a focus on business enablement through agile costefficient and effective integration of people process and technology anchors our success We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition <p> <p>At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic We focus on cultivating both traditional IT and nontraditional new collar workers through our <strong>Outsource to America®<strong> program <p> <p>We are always looking for passionate entrepreneurialminded innovators and disrupters gamechangers that take ownership of the work they produce and bring it each and every day Working with likeminded team members you will get a chance to discover develop and use cuttingedge technologies to transform the way we deliver creative business solutions <p> <p>Sound like you Join us and find out for yourself what it means for you and your career to be part of the GalaxE team Lets build something together <strong>WeAreGalaxE<strong> <p> <p>Equal Opportunity EmployerVeteransDisabled <p> <p><strong>Physical Requirements<strong> <p> <ul><li>Prolonged periods of remaining stationary at a desk and working on a computer<li> <li>Must be able to lift to 15 lbs as needed<li> <li>Must be able to work onsite corporateclient offices as needed not applicable for 100 remote roles<li> <li>Occasionally required to bend kneel crouch and reach overhead<li> <li>Handeye coordination necessary to operate computers and various pieces of office equipment <li> <li>Specific vision abilities required include close vision the ability to tolerate fluorescent lighting and the ability to adjust focus<li> <ul><p>Employees must be able to perform the physical requirements of the position satisfactorily and if requested reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs absent undue hardship <p> <p>For more information please visit httpswwwgalaxecom<p>
Emissions & EPA Technician
Company: Mercedes-Benz Research & Development North America, Inc.
Location: Ann Arbor, MI
Posted Mar 13, 2024
<p><span>Embedded in a worldwide network MercedesBenz Research amp Development North America continuously strives to remain at the forefront of successful automotive research and development MBRDNA is headquartered in Silicon Valley California with key areas of Autonomous Driving Advanced Interaction Design Digital User Experience Machine Learning Customer Research and Open Innovation In Farmington Hills Michigan the focus is on Powertrain and eDrive technology as well as in Long Beach where the teams test durability of the latest driver assistant and telematic systems The Digital Hub in Seattle focusses on developing a cloud architecture and building out the cloud platform for the next generation of connected car services The Testing and Regulatory Affairs Division in Ann Arbor and the Advanced Vehicle Design in Carlsbad complete the competence center<span><p> <p><br ><p> <p><span>Learn to perform requested testing per defined procedures Maintain test equipment Learn and understand emission equipment and testing procedure under the guidance of other Senior team members<span><p> <p><b>Job Responsibilities<b> <p><ul><li>Learn and understand all necessary EPA and CARB test procedures as well as equipment operation<li> <li>Prepare vehicles for testing by conducting fuel drain and fills as well as canister conditioning<li> <li>Perform testing andor calibrations per defined procedures Store data from results<li> <li>Participate in new equipment software and internal external training<li> <li>Maintain facility cleanliness and organization<li> <li>Support general Tech Center operations as well as all Tech Center staff<li> <ul><p><b>Minimum Qualifications<b> <p><ul><li>Associates Degree Trade School andor 1 3 years relevant work experience<li> <li>Basic understanding of electronic electrical hydraulic andor mechanical systems tools andor equipment is beneficial<li> <li>Handson experience in most aspects of automotive diagnostic and repair work andor analytical laboratory experience<li> <li>Strong diagnostic skills <li> <li>The ability to learn and understand new concepts and applications<li> <li>PC literacy in Windows based programs<li> <li>Basic emission knowledge<li> <li>Strong interpersonal and communication skills<li> <li>Minimum 1 year experience in automotive testing environment<li> <li>Willingness to travel<li> <p><br ><p> <li>The fully trained individual must develop and maintain comprehensive knowledge of<li> <li>Company policies and procedures <li> <li>Company goals and vision <li> <li>Departmental practices and procedures <li> <li>Interdepartmental relationships and their effect on company departmental and individual goals <li> <li>Software that is applicable to the job<li> <li>Ability to stand for long periods of time and lift up to 50 pounds<li> <li>Valid Drivers License<li> <ul><p><b>Preferred Qualifications<b> <p><ul><li>Experience working in a Mercedes Benz environment <li> <ul><p> <p><p><br ><p> <p><br ><p> <p><b>Why should you apply<b><p> <p>Here at MBRDNA you create digital ecosystems around cars you design a language between humans and machines you make a car even more intelligent you make the new reality for cars We have an open and flexible environment to allow you to push boundaries join MBRDNA and design your future<p> <p><br ><p> <p><b>Benefits for FullTime<b><b> Employees Include<b><p> <p> Medical dental and vision insurance for employees and their families<p> <p> 401k with employer match <p> <p> Up to 18 companypaid holidays<p> <p> Paid time off unlimited for salaried employees sick time and parental leave<p> <p> Tuition assistance program<p> <p> WellnessFitness reimbursement programs<p> <p> Vehicle lease subsidy or company car for eligible employees only<p> <p><span> Internships amp Contractors excluded from FullTime Employee benefits<span><p> <p><br ><p> <p><br ><p> <p><span>MBRDNA is an equal opportunity employer EOE and strongly supports diversity in the workforce MBRDNA only accepts resumes from approved agencies who have a valid Agency Agreement on file Please do not forward resumes to our applicant tracking system MBRDNA employees or send to any MBRDNA location MBRDNA is not responsible for any fees or claims related to receipt of unsolicited resumes<span><p> <p><br ><p> <p>MercedesBenz Research and Development North America Inc<p> <p><b>PRIVACY NOTICE FOR CALIFORNIA RESIDENTS<b><p> <p>httpsmbrdnacomcaliforniaemployeeprivacynotice<p> <p><br ><p> <p><br ><p> <p><p>
Team Relations Specialist
Company: United Wholesale Mortgage
Location: Detroit, MI
Posted Mar 13, 2024
<p>The Team Relations Specialist partners with designated business units to provide support in all instances pertaining to the growth and performance of team members They will utilize sound judgment and employee relations tools to provide solutions mediation promote relationship building and positive experiences for all team members The ideal candidate has a high level of emotional intelligence is solutionoriented passionate about helping people and excellent at communicating with all teams leaders and team members within the company <p> <p><strong>WHAT YOU WILL BE DOING<strong> <p> <p> Provides and manages employmentrelated guidance and support to leaders and team members Meet with team members for quick chats to address all needs and concerns and provide appropriate solutions that align with company practices Facilitate all workrelated issues and investigations and collaborate with Leadership and other internal teams such as Security and Legal to address Discussing coaching alerts with Leaders and creating action plans Organizing quarterly leader meetings and creating action items with designated teams Sr Leadership Conducting New Hire Checkins Anniversary CheckIns and Exit Interviews Hosting Leaders amp Lattes meetings with all new leaders Partnering with Leadership Development Team to facilitate real scenarios to prepare Leaders in navigating difficult situations Supporting leadership in team member separationsresignations and communicating pertinent information to Sr Leadership Maintain appropriate offboarding and coaching documentation in Employee File Management Processing and submitting all team member changes promotions transfers shift changes etc in UltiPro for leadership approval Partnering with the Talent team to help facilitate the Internal Transfer Process by advising on pay PTO balances and Leader Endorsements <p> <p><strong>WHAT WE NEED FROM YOU<strong> <p> <p><strong>Must Have Qualifications<strong> <p> <p> 6+ months experience as an HR Coordinator or equivalent experiencetraining Recognized as a relationship builder Solutionfocused Comprehensive HRIS experience Proven ability to withhold confidential information Demonstrated ability to identify needs of the teamcompany and provide recommendations of improvement High School Diploma Onsite attendance is required <p> <p><strong>THE PLACE amp THE PERKS<strong> <p> <p>Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our awardwinning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement <p> <p>Its no wonder that out of our six pillars People Are Our Greatest Asset is number one Its at the very heart of how we treat each other our clients and our community Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life <p> <p>From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here Accepted here And empowered to Be You Here <p> <p>More reasons youll love working here include <p> <ul><li>Paid Time Off PTO after just 30 days <li> <li>Additional parental and maternity leave benefits after 12 months <li> <li>Adoption reimbursement program <li> <li>Paid volunteer hours <li> <li>Paid training and career development <li> <li>Medical dental vision and life insurance <li> <li>401k with employer match <li> <li>Mortgage discount and area business discounts <li> <li>Free membership to our large stateoftheart fitness center including exercise classes such as yoga and Zumba various sports leagues and a fullsize basketball court <li> <li>Wellness area including an inhouse primarycare physicians office fulltime massage therapist and hair salon <li> <li>Gourmet cafeteria featuring homemade breakfast and lunch <li> <li>Convenience store featuring healthy grabandgo snacks <li> <li>Inhouse Starbucks and Dunkin<li> <li>Indooroutdoor cafe with WiFi<li> <ul><p><strong>DISCLAIMER<strong> <p> <p>All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change All job requirements listed indicate the minimum level of knowledge skills andor ability deemed necessary to perform the job proficiently Team members may be required to perform other or different jobrelated duties as requested by their team lead subject to reasonable accommodation This document does not create an employment contract implied or otherwise Employment with UWM is atwill UWM is an Equal Opportunity Employer By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes<p>
Lead Benefits Program Manager
Company: May Mobility
Location: Ann Arbor, MI
Posted Mar 13, 2024
<div> <p><span>May Mobility is transforming cities through autonomous technology to create a safer greener more accessible world Based in Ann Arbor Michigan May develops and deploys autonomous vehicles AVs powered by our innovative MultiPolicy Decision Making MPDM technology that literally reimagines the way AVs think <span><p> <p><span><span>Our vehicles do more than just drive themselves they provide value to communities bridge public transit gaps and move people where they need to go safely easily and with a lot more fun Were building the worlds best autonomy system to reimagine transit by minimizing congestion expanding access and encouraging better land use in order to foster more green vibrant and livable spaces<span><span> <span><span>Since our founding in 2017 weve given more than 300000 autonomyenabled rides to real people around the globe And were just getting started Were hiring people who share our passion for building the future today solving realworld problems and seeing the impact of their work Join us<span><span><p> <div> <p><b><strong>Job Summary<strong><b> <p><p>May Mobility is entering an exciting phase of growth and our team is expanding quickly We are looking for a strategic globallyminded benefits guru who is highlyorganized and ready to level up our benefit and wellness efforts as a Lead Program Manager focused on all things Benefits and Wellness They will be the goto expert who will develop update improve and oversee core benefits administration as well as our core benefit and wellness programs while providing excellent customer service and a fantastic employee experience This role reports to the Director of People Operations <p> <p><br ><b><strong>Essential Responsibilities<strong><b> <p><ul><li>Serve as the primary POC for employees for all benefit and wellness related inquiries related to plan provisions benefits enrollments status changes and other general inquiries in accordance with our SLAs<li> <li>Assist employees regarding benefit claim issues and plan changes<li> <li>Enroll employees with applicable carriers and process life status changes<li> <li>Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information<li> <li>Process and administer all leaveofabsence requests and disability paperwork medical personal disability and FMLA<li> <li>Effectively interpret FMLA and ADA implications as they relate to leaves of absencesdisabilities in partnership with assigned HRBP<li> <li>Oversee and manage all aspects of COBRA Consolidated Omnibus Budget Reconciliation Act compliance and administration <li> <li>Conduct benefit and wellness orientation providing detailed plan enrollment and cost information to new employees<li> <li>Manage workers compensation claims and OSHA compliance reporting<li> <li>Respond to 401k inquiries from managers and employees relating to enrollments plan changes and contribution amounts Manage the annual catchup contribution enrollment<li> <li>Lead quarterly meetings with Mays 401k provider to review plan performance participant engagement and administrative matters<li> <li>Lead entire open enrollment process including but not limited to creating and updating benefits related resources available to employees providing training and QampA opportunities to ensure employees feel informed about their benefit selections<li> <li>Audit enrollments on a cadenced and consistent basis to ensure coverage and deductions are proper and resolve any discrepancies timely <li> <li>Serve as main POC for managing relationship with brokerage firm and escalating any issues trends or new opportunities in the partnership<li> <li>Responsible for all compliance related reporting to applicable agencies and also providing proper documentation to employees timely as required by law<li> <li>Provide necessary reports for allocationbilling charges and partner with vendors to resolve discrepancies when necessary <li> <li>Lead ongoing company trainings and workshops on how to navigate and utilize benefit programs and related systems via videos presentations and in person live sessions<li> <li>Pull scheduled and ad hoc reports from HR People Benefit systems compile reports from the database as requested and provide analysis and report out on findings and trends Develop and lead an ongoing audit schedule of all benefits to ensure enrollmentbilling data is clean matching and up to date for reporting purposes<li> <li>Drive surveys and compile data related to employee satisfaction of benefit programs and research new andor improved benefit programs based on survey data <li> <li>Negotiate new and renewal contracts with external vendors for services for all benefits annually semiannually ensuring that we always get the best service and value<li> <li>Develop proposals and recommendations on new and innovative platforms and companies we may want to consider and partner with for future benefit programs <li> <li>Other duties as assigned<li> <ul><p><br ><b><strong>Skills and Abilities<strong><b> <p><p><em>Success in this role typically requires the following competencies<em><p> <ul><li>Impeccable discretion and integrity when handling confidential or sensitive information<li> <li>Ability to understand and relate to the agile startup and entrepreneurial mindset<li> <li>Excellent written verbal and presentation skills<li> <li>Excellent communication and interpersonal skills with the ability to effectively engage and collaborate with internal stakeholders external vendors and regulatory agencies<li> <li>Strong analytical and problemsolving abilities with a strategic mindset and the capacity to proactively identify opportunities for process improvement and cost savings in benefits administration<li> <li>Strong attention to detail and highlyorganized<li> <li>Ability to multitask and adapt to shifting priorities in a fastpaced work environment<li> <li>Passionate about selfdriving cars and their impact on the world<li> <ul><p><b><strong>Qualifications<strong><strong> and Experience<strong><b> <p><p><em>Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience<em><p> <p><br ><p><p>Required<p> <ul><li>7+ years of experience in Human Resources People with 5+ years of progressive experience in the benefits administration field with a focus on managing employee benefit programs such as health insurance retirement plans and voluntary benefits<li> <li>Bachelors degree in Human Resources Business Administration Finance or a related field <li> <li>Demonstrated expertise in interpreting and applying federal regulations and laws related to employee benefits including but not limited to ERISA ACA HIPAA and COBRA<li> <li>Proven track record of successfully leading and managing complex benefits projects and initiatives from conception to implementation with a strong emphasis on attention to detail and compliance<li> <li>Extensive experience in vendor management including negotiating contracts overseeing service level agreements and evaluating vendor performance to ensure optimal service delivery and cost effectiveness<li> <li>Solid understanding of benefitsrelated technology platforms and systems with handson experience in implementing and managing benefits administration software HRIS and other related tools<li> <ul><p>Desirable<p> <ul><li>Advanced degree or equivalent experience preferred<li> <li>Relevant certifications such as CEBS Certified Employee Benefit Specialist PHR Professional in Human Resources or SHRMCP Society for Human Resource Management Certified Professional preferred<li> <li>Experience using Google Suite and ADP<br ><li> <ul><p><b><strong>Physical Requirements<strong><b> <p><ul><li>Standard office working conditions which includes but is not limited to <ul><li>Prolonged sitting<li> <li>Prolonged computer use<li> <ul><li> <li>Travel requirements example expectations 510<li> <ul><div> <div> <p>Salary Range<p> <p><span>$115500<span><span><span><span>$140000 USD<span><p> <div> <div> <div> <div> <div dataqa=messagetext> <div dataqa=blockkitrenderer> <div> <div> <div> <p><span><strong>Benefits and Perks<strong><span><p> <ul><li><span>Comprehensive healthcare suite including medical dental vision life and disability plans Domestic partners who have been residing together at least one year are also eligible to participate <span><li> <li><span>Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available<span><li> <li><span>Rich retirement benefits including an immediately vested employer safe harbor match<span><li> <li><span>Generous paid parental leave with immediate eligibility as well as a phased return to work <span><li> <li><span>Flexible vacation policy in addition to 18 paid company holidays<span><li> <li><span><span>Total Wellness Program providing numerous resources for overall wellbeing <span> <span><li> <ul><div> <p><span>Dont meet every single requirement Studies have shown that women andor people of color are less likely to apply to a job unless they meet every qualification At May Mobility were committed to building a diverse inclusive and authentic workforce so if youre excited about this role but your previous experience doesnt align perfectly with every qualification we encourage you to apply anyway You may be the perfect candidate for this or another role at May<span><p> <div> <div> <div> <div> <div> <p><span><em><span>Want to learn more about our culture amp benefits Check out our website<span><em><span><p> <p><span><em><span>May Mobility is an equal opportunity employer All applicants for employment will be considered without regard to race color religion sex national origin age disability sexual orientation gender identity or expression veteran status genetics or any other legally protected basis Below you have the opportunity to share your preferred gender pronouns gender ethnicity and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes Completion of these questions is entirely voluntary Any information you choose to provide will be kept confidential and will not impact the hiring decision in any way If you believe that you will need any type of accommodation please let us know<span><em><span><p> <p><span><strong><em>Note to Recruitment Agencies<em><strong><em><span> May Mobility does not accept unsolicited agency resumes Furthermore May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners<span><em><span><p> <p><br ><p> <div>
Buyer - Motorsports
Company: Ilmor Engineering Inc.
Location: Detroit, MI
Posted Mar 13, 2024
<p><span><span><span>Every company has a history We have legacy and have been building it since 1983 Here at Ilmor we pride ourselves in delivering the best highperformance engines to all of our clients providing them with design development testing manufacturing and conquering racetracks of IndyCar ARCA NASCAR SRX and more<span><span><br ><span><span>When we say we deliver the best we deliver results Well let our resume speak for itself 22 Indianapolis 500 Wins 360+ IndyCar Wins 21 IndyCar Drivers Championships and 24 IndyCar Manufacturer Championships<span><span><br ><span><span>As a Buyer you will obtain the best quality service and value for products and services through effective bidding negotiation buying and supplier management Identifies needs locates and selects qualified suppliers and manages supply base to achieve our expected quality on time delivery and cost goals<span><span><br ><span><span><b>Key Responsibilities<b><span><span><br ><span><span>40 MRP Utilization<span><span><span><p> <ul><li><span><span><span>Order parts in line with MRP and discrete demands<span><span><span><li> <li><span><span><span>Monitor usage and takes actions to prevent shortfalls by use of safety stocks order coverage and changes<span><span><span><li> <li><span><span><span>Create and maintain purchasing documents quotes and vendor records<span><span><span><li> <li><span><span><span>Applies continuous improvement techniques and methods to internal processes and systems to increase efficiency customer services and to reduce cost<span><span><span><li> <ul><p><span><span><span>40 Supply Chain Support<span><span><span> <p><ul><li><span><span><span>Identify and recommend suppliers by researching potential suppliers and the products processes and services they provide<span><span><span><li> <li><span><span><span>Maintains good supplier relationships and develop new potential suppliers through onsite visits<span><span><span><li> <li><span><span><span>Evaluates supplier capability process methods process stability quality procedures delivery performance and other key business criteria<span><span><span><li> <li><span><span><span>Evaluate bid proposals and negotiate supplier agreements that require improvements in suppliers cost delivery quality part lead time payment cycles and technology and risk mitigation<span><span><span><li> <li><span><span><span>Negotiate and settle damage claims rejections losses return of material overshipments cancellations and engineering changes with suppliers<span><span><span><li> <li><span><span><span>Achieve annual cost reduction objectives <span><span><span><li> <ul><p><span><span><span>20 Internal Support<span><span><span> <p><ul><li><span><span><span>Prepare reports by collecting analyzing and summarizing information and trends<span><span><span><li> <li><span><span><span>Support our Field Service and Engineering teams by providing timely information<span><span><span><li> <li><span><span><span>Work closely with our Engineering team to prepare bid packages RFQs for quote<span><span><span><li> <li><span><span><span>Interfaces with all departments and resolves problems and issues regarding purchased items including resolve discrepancies in billing and supplier invoices when required<span><span><span><li> <li><span><span><span>Other duties as assigned<span><span><span><li> <ul><p><span><span><span><b>Qualifications<b><span><span><span> <p><ul><li><span><span><span>2 years` experience in purchasing catalog machined parts castings and raw material<span><span><span><li> <li><span><span><span>Strong command and working knowledge of Internal Combustion Engine components<span><span><span><li> <li><span><span><span>Business system experience working in an MRP environment essential<span><span><span><li> <li><span><span><span>Demonstrated understanding of the impact of supply chain decisions on manufacturing processes<span><span><span><li> <li><span><span><span>Experience and understanding Quality systems such as APQP PPAP FMEA a plus<span><span><span><li> <li><span><span><span>Certification in Purchasing Management CIPS or APICS is desired<span><span><span><li> <li><span><span><span>An ability to read and interpret technical prints data and work with engineering on design changes and written deviations<span><span><span><li> <ul><p><span><span><span><b>This is an onsite position at our Plymouth MI<b><span><span><br ><span><span><b>Nuts amp Bolts<b><span><span><span> <p><ul><li><span><span><span>Medical Dental and Vision insurance start on Day 1<span><span><span><li> <li><span><span><span>3 Safe Harbor 401k contribution with immediate vesting<span><span><span><li> <li><span><span><span>Life Insurance Supplemental amp Child Life Insurance Short Term amp Long Term Disability benefits<span><span><span><li> <li><span><span><span>Tuition Assistance<span><span><span><li> <li><span><span><span>Paid Time Off<span><span><span><li> <li><span><span><span>11 CompanyPaid Holidays per year<span><span><span><li> <li><span><span><span>ProfitSharing Bonus Program<span><span><span><li> <ul>
Millwright
Company: Magna International
Location: Detroit, MI
Posted Mar 13, 2024
<p><b>Job Number<b> 64428 <br ><b>Group<b> Magna Mechatronics Mirrors amp Lighting <br ><b>Division<b> Autosystems America Inc <br ><b>Job Type<b> PermanentRegular <br ><b>Location<b> PLYMOUTH <br ><b>Work Style<b> <br ><b><b>About us<b><b><br >We see a future where everyone can live and move without limitations Thats why we are developing technologies systems and concepts that make vehicles safer and cleaner while serving our communities the planet and above all people<br >Forward For all<br ><b><b>Group Summary<b><b><br >The Mechatronics Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility Combining a deep systems knowledge to develop unique vehicle access experiences intelligent visions systems and advanced automotive lighting technologies MMLs expertise light the path to innovation safety and styling<br ><b><b>About the Role<b><b><br >Magna Autosystems America is looking for a second shift Millwright to join the team at its Plymouth MI location Starting pay is $3254 uncertified<br ><b><b>Your Responsibilities<b><b><br ><p><ul><li> Maintain stringent preventive maintenance schedules on all production and environmental control equipment <li> <li> Troubleshooting repairing of all production and facilities equipment breakdowns <li> <li> Installation and maintenance of all mechanical equipment <li> <li> Fabrication for machinery and equipment <li> <li> Strong understanding of Safety LOTOTO procedures <li> <li> Complete repairs and maintenance on molds as assigned <li> <li> Complete repairs and maintenance on EOATs as assigned <li> <li> Inform Team Leader of requirements to maintain components for stores and repairs <li> <li> Ensure the Mold Maintenance area is clean and safe at all times <li> <li> Follow all work instructions and procedures in accordance with TS16949 Ensure all paperwork and log books are completed as required <li> <li> Help develop and maintain our Mold Build Standards and EOAT Standards <li> <li> Actively pursue opportunities to reduce cost and improve cycle times and support other teams with cost reduction implementations <li> <ul><p> <br ><b><b>Who we are looking for<b><b><br >A self motivated millwright to work second shift that enjoys to work with their hands and improve processes<br ><b><b>Your preferred qualifications<b><b><br ><p><ul><li> Ability to read and comprehend mechanical drawings codes amp mechanical safety basic electricalelectronic components hydraulics pneumatics mechanical equipment and welding <li> <li> Strong practical use of math and physics <li> <li> Must have at least 5 years experience in an Automotive Manufacturing environment preferably in Molding <li> <li> Thorough understanding of rigging welding electrical theory and mechanics <li> <li> Selfmotivated ability to followup on tasks through to completion <li> <li> Proven track record for performance and attendance in existing position <li> <li> Proven ability to work in a Team environment along with other members of the maintenance team <li> <li> Strong Team attitude required <li> <li> Exceptional troubleshooting skills together with high degree of mechanical expertise and computer knowledge <li> <li> Millwright certification a plus <li> <ul><p> <br ><b><b>What we offer<b><b><br >At Magna you can expect an engaging and dynamic environment where you can help to develop industryleading automotive technologies We invest in our employees providing them with the support and resources they need to succeed As a member of our global team you can expect exciting varied responsibilities as well as a wide range of development prospects Because we believe that your career path should be as unique as you are<br ><b><b>Site Benefits<b><b><br ><p><ol><li> Medical Dental Vision and Prescriptions Drug coverage <ol><li> Effective your 1st day of employment at a very affordable rate <li> <ol><li> <ol><ol><li> 401K with Company Match <li> <li> Profit Sharing once eligible <li> <li> Tuition Reimbursement <li> <li> Gym Membership Reimbursement <li> <li> 11 Paid Holidays <li> <li> Tier 1 Automotive Supplier Discounts <li> <li> Advancement Opportunities <li> <ol><p> <br ><b><b>Awareness Unity Empowerment<b><b><br >At Magna we believe that a diverse workforce is critical to our success Thats why we are proud to be an equal opportunity employer We hire on the basis of experience and qualifications and in consideration of job requirements regardless of in particular color ancestry religion gender origin sexual orientation age citizenship marital status disability or gender identity Magna takes the privacy of your personal information seriously We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law <br ><strong>Nearest Major Market <strong>Detroit<p>
Content Marketing Specialist
Company: Centroid Systems
Location: Detroit, MI
Posted Mar 13, 2024
<p><span><span><span><span>We are seeking a dynamic and creative Content Marketing Specialist to join our team The ideal candidate will be responsible for developing and executing content marketing strategies that effectively communicate the value of our productsservices to our target audience This role involves working closely with the VP of Marketing and collaborating with product management sales and marketing teams to create compelling content that drives engagement leads and sales<span><span><span><span><br ><span><span><b><span><span>Job Type Full time employee<br >Location 100 Remote<br >Key Responsibilities<span><span><b><span><span> <p><ul><li><span><span><span><span><b><span>Content Strategy Development<span><b><span> Craft and implement a comprehensive content marketing strategy that aligns with the companys product roadmap and overall marketing goals This includes research identifying target audiences setting clear objectives and determining the best channels and formats for content delivery<span><span><span><span><span><li> <li><span><span><span><span><b><span>Content Creation and Management<span><b><span> Oversee the creation of highquality engaging content tailored to various stages of the customer journey This includes assisting with integrating Centroid MampA productservice portfolios creationediting of salesproductservice decks product blog posts whitepapers case studies product sheets productservices videos and assigned productservices campaigns Ensure all content is onbrand consistent in terms of style quality and tone of voice<span><span><span><span><span><li> <li><span><span><span><span><b><span>Website WP amp Optimization<span><b><span> Collaborate with the marketing team to updateoptimize website using WP creating content for search engines increasing visibility and driving organic traffic to the website<span><span><span><span><span><li> <li><span><span><span><span><b><span>Performance Analysis<span><b><span> Monitor and analyze content performance metrics to understand its impact on engagement lead generation and sales Use insights to refine content strategies and tactics continuously<span><span><span><span><span><li> <li><span><span><span><span><b><span>CrossFunctional Collaboration<span><b><span> Work closely with productservices managers sales teams and marketing colleagues to ensure content meets the needs of both the business and its customers Facilitate the sharing of product knowledge and marketing insights across teams<span><span><span><span><span><li> <li><span><span><span><span><b><span>Project Management<span><b><span> Manage any assigned projects from VP of Marketing oversee content calendar ensuring timely delivery of content across channels as assigned and scheduled Oversee proper and timely distribution ensuring maximum ROI<span><span><span><span><span><li> <ul><p><span><span><b><span><span>Qualifications<span><span><b><span><span> <p><ul><li><span><span><span><span><span>Bachelors degree in marketing Communications Journalism or a related field<span><span><span><span><span><li> <li><span><span><span><span><span>Technology industry Oracle AWS etc knowledge is preferred<span><span><span><span><span><li> <li><span><span><span><span><span>46 years of experience in content marketing or a related marketing role with a focus on product marketing <span><span><span><span><span><li> <li><span><span><span><span><span>Strong understanding of content marketing strategies digital marketing marketing tools Pardot Libsyn YouTube Social and SEO best practices<span><span><span><span><span><li> <li><span><span><span><span><span>Excellent technicaloutbound style writing editing and verbal communication skills with a proven ability to create content that engages and converts Technical writingbackground is a plus<span><span><span><span><span><li> <li><span><span><span><span><span>Experience with content management systems analytics and AI tools and social media platforms<span><span><span><span><span><li> <li><span><span><span><span><span>Ability to work collaboratively across teams and with stakeholders at all levels<span><span><span><span><span><li> <li><span><span><span><span><span>Strong project management skills with an ability to manage multiple projects simultaneously under tight deadlines<span><span><span><span><span><li> <li><span><span><span><span><span>Creative thinker with a datadriven approach to decisionmaking<span><span><span><span><span><li> <ul><p><br ><span><span><b><span><span>What We Offer<span><span><b><span><span><br > <p><ul><li><span><span><span><span><span>Competitive salary and performancebased bonuses<span><span><span><span><span><li> <li><span><span><span><span><span>Health dental and vision insurance<span><span><span><span><span><li> <li><span><span><span><span><span>Retirement savings plan<span><span><span><span><span><li> <li><span><span><span><span><span>Flexible time off<span><span><span><span><span><li> <li><span><span><span><span><span>A collaborative and positive work environment where your contributions are valued<span><span><span><span><span><li> <ul><p><span><span><span><span>If you are passionate about content digital marketing and have a track record of creating content that drives results we would love to hear from you Join us in shaping the future of our products and making a real impact on our customers success<span><span><span><span><br > <p>
Embedded Patient Engagement Specialist (Detroit, MI)
Company: Profound Research
Location: Detroit, MI
Posted Mar 12, 2024
<p><strong>Role Embedded Patient Engagement Specialist <strong><p> <p>Company Profound Research <p> <p>Location Detroit metro area<p> <p><strong> <strong><p> <p><strong>The Company <strong><p> <p>Profound enables community physicians to offer clinical research as a therapeutic option to their patients We provide all the infrastructure nonclinical services and administrative heavy lifting The physicians practice medicine we do everything else and the patients get access to the newest therapies available<p> <p><strong> <strong><p> <p><strong>Mission Vision Values <strong><p> <ul><li><strong>Mission <strong>Ensure that every patient has access to the best treatments available<li> <li><strong>Vision <strong>The future of medical innovation rests in the hands of physicians and their everyday care delivery decisions<li> <li><strong>Values<strong><li> <li><strong>Compassion <strong>Honor the patientphysician relationship above all else<strong><strong><li> <li><strong>Efficiency <strong>Accountable for outcomes and strive for process perfection<li> <li><strong>Progress <strong>Contribute to continued innovation in medicine while improving health outcomes<li> <li><strong>Integrity <strong>Hold ourselves to the highest ethical quality and scientific standard in every activity <ul><li> <li> <ul><li> <ul><p><strong>Profound Ethos <strong><p> <ul><li>Physicians are the Vanguard<li> <li>All Decisions Improve Patient Care<li> <li>Never Compromise Quality<li> <ul><p><br ><p><p><strong>Why this Role Exists <strong><p> <p><br ><p><p>The Embedded Patient Recruitment Specialist should exhibit a platinum level of customer service acknowledging and greeting patients with a smile eager to answer questions and exhibiting an unparalleled attention to detail while maintaining thorough data records<p> <p>The Embedded Patient Recruitment Specialist is involved with all aspects of patient recruitment from initiating advertising chart screening through initial patient contact to scheduling for first visits or follow up visits This position is embedded in a clinical trial site and reports to an offsite manager Senior Director of Patient Recruitment amp Engagement It is important that this person is able to function as part of a team that is dispersed across the nation while also building comradery with the research teams at sites in the greater Detroit metro area<p> <p><br ><p><p><strong>Responsibilities<strong><p> <ul><li>As the first point of engagement with patients create a customer service experience filled with empathy compassion and kindness<li> <li>Available to place outbound recruitment calls to patients interested in participating in clinical research<li> <li>Available to respond toanswer inbound recruitment calls from patients interested in participating in clinical research within 2448 hours<li> <li>Accurately complete study prescreening and screening checklist Drive enrollment and retention<li> <li>Interact with potential clinical trial participants to recruit assess eligibility criteria determine patientsubject availability and coordinate appointments<li> <li>Demonstrate knowledge of clinical research protocols including inclusionsexclusions<li> <li>Demonstrate knowledge of effects and side effects of<li> <li>Demonstrate knowledge of Good Clinical Practices and FDA regulations<li> <li>Demonstrate knowledge of Profound Researchs Policies and Procedures<li> <li>Obtain and maintain potential outreach targets by therapeutic area before study starts<li> <li>Drive patient enrollment and retention<li> <li>Maintain proficiency within CTM system database maintenance patient scheduling and patient screening logs<li> <li>Maintain uptodate data entry across all platforms and databases<li> <li>Adept at using third party platforms for reviewing and addressing inbound patient leads ie Trial Partners<li> <li>Communicate with Senior Director of Recruitment amp Engagement Clinical Research Site ManagersDirectors Study Coordinators and support staff regularly with status reports<li> <li>Maintain records of study advertising responses by individual study<li> <li>Occasional attendance at community events screenings etc health fairs or events to promote Profound Research<li> <ul><p><br ><p><p><strong>Requirements<strong><p> <ul><li>Telecommunicationscall center experience<li> <li>Telephone presence and elite customer service etiquette while performing regular duties it is regularly required to talk on the phone all<li> <li>Comfortable with medical terminology<li> <li>Comfortable with basic data input use of a computer to complete telephone logs and other data entry<li> <li>Sales experience<li> <ul><p><br ><p><p><strong>Preferred Qualifications<strong><p> <ul><li>Associate degree<li> <ul><p><br ><p><p><strong>Travel Requirements<strong><p> <ul><li>Occasional travel may be required in this position less than 1 week per year<li> <ul><p><strong> <strong><p> <p><strong>Physical Requirements<strong><p> <ul><li>Prolonged periods of sitting at a desk and working on a computer standing and walking<li> <li>Must be able to lift 15 pounds at times<li> <li>Picking pinching typing or otherwise working primarily with fingers rather than with whole hand or arm as in handling<li> <li>Talking Expressing or exchanging ideas by means of the spoken word those activities where detailed or important spoken instructions must be conveyed to other workers accurately loudly or quickly<li> <li>Hearing Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound<li> <li>The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures transcribing viewing a computer terminal extensive reading visual inspection involving small defects small parts andor operation of machines including inspection using measurement devices andor assembly or fabrication of parts at distances close to the eyes<li> <ul>
Simulation Integration Engineer - Software-In-Loop (SiL) Controls Integration and Simulation Development
Company: General Motors
Location: Detroit, MI
Posted Mar 13, 2024
<p><b>Description<b><br ><p><ul><li> Identify technical requirements schedule and deploy simulation projects to enable vehicle virtual design development and validation VDDV and integration of conventional ICE passenger vehicle and Battery Electric Vehicle BEV Electronic Control Units ECUs including Engine Control Module ECM Transmission Control Module TCM Battery Energy Control Module BECM Vehicle Integration Control Module VICM Vehicle Extension Control Module VECM and Battery Safety Manager BSM Develop integrate and release Virtual ECU based Software in the Loop SIL packages of Battery Electric Vehicle BEV Propulsion systems using dSPACE Veos MATLAB Simulink Stateflow Simscape ETAS INCA and Vector CANalyzer <li> <li> Integrate simulation components Level 4 virtual ECUs vECUs plant models behavioral models sensor models and actuator models into virtual Software in the Loop SIL packages <li> <li> Perform peer reviews and unit level testing using GMSIM AUTOVAL specific behavior tests SBT key behavior tests KBT checkouts Multiple Condition Coverage MCC and Modified Condition Decision Coverage MCDC to reduce rework requests and achieve zero software defects <li> <ul><p> <br ><b>Additional Description<b><br >Masters degree in Mechanical Engineering Automotive Engineering Electrical Engineering or related field <br >One 1 year of experience as an Engineer or related role <br >Must also have experience with performing peer reviews and unit level testing using specific behavior tests SBT key behavior tests KBT checkouts Multiple Condition Coverage MCC and Modified Condition Decision Coverage MCDC to reduce rework requests <br ><b>About GM<b><br >Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all<br ><b>Why Join Us<b><br >We aspire to be the most inclusive company in the world We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture Every day we want every employee no matter their background ethnicity preferences or location to feel they belong to one General Motors team<br ><b>Total Rewards | Benefits Overview<b><br >From day one were looking out for your wellbeingat work and at homeso you can focus on realizing your ambitions Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources <br ><b>Diversity Information<b><br >General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities Applicants in the recruitment process may be required where applicable to successfully complete a rolerelated assessments andor a preemployment screening prior to beginning employment To learn more visit How we Hire<br ><b>Equal Employment Opportunity Statement US<b><br >General Motors is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran <br ><b>Accommodations US and Canada<b><br >General Motors offers opportunities to all job seekers including individuals with disabilities If you need a reasonable accommodation to assist with your job search or application for employment email us CareersAccommodationsGMcom or call us at 8008657580 In your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying<p>
Business Insights Engineer
Company: KLA
Location: Ann Arbor, MI
Posted Mar 13, 2024
<p>Base Pay Range $6710000 $11410000 Annually <p> <p>Primary Location USAMIAnn ArborKLA <p> <p>KLAs total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below Interns are eligible for some of the benefits identified below Our pay ranges are determined by role level and location The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting Actual pay depends on several factors including location jobrelated skills experience and relevant education level or training If applicable your recruiter can share more about the specific pay range for your preferred location during the hiring process <p> <p><b>Company Overview<b> <p> <p>KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem Virtually every electronic device in the world is produced using our technologies No laptop smartphone wearable device voicecontrolled gadget flexible screen VR device or smart car would have made it into your hands without us KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays The innovative ideas and devices that are advancing humanity all begin with inspiration research and development KLA focuses more than average on innovation and we invest 15 of sales back into RampD Our expert teams of physicists engineers data scientists and problemsolvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices Life here is exciting and our teams thrive on tackling really hard problems There is never a dull moment with us <p> <p><b>Job DescriptionPreferred Qualifications<b> <p> <p>The main responsibility of the Business Insight Engineer is to work closely with business process owners and Information Technology teams to develop data solutions for KLA Global Support and Services <p> <p>A Business Insight Engineer will drive projects that improve operational excellence grow revenue and improve customer satisfaction The right candidate will be multifaceted upbeat individual who is very passionate about delivering rich and powerful solutions that drive meaningful decisions quality and significant improvement in business results <p> <p>The position responsibilities include Gathering and analyzing business and technical requirements validating and solving data issues crafting project plans developing logic and application solutions and following through to ensure successful adoption while achieving the planned improvements <p> <p>Responsibilities <p> <ul><li>Leverage SQLPython to extract appropriate data and perform data wrangling<li> <li>Analyze data to generate business insights and identify Key performance indicators<li> <li>Enable business to generate new business insights by designing new reports views dashboards and other data products<li> <li>Partner multifunctionally to design plan and implement data productsprogram<li> <li>Liaison between Business and the IT teams<li> <li>Create requirements and project plans for analytics program<li> <li>Ensure Service data standards are implemented for data products including Object level Security Row Level Security UI standards and others<li> <li>Build communication plans that ensure awareness of new data products and features<li> <li>Define and govern standard business dimensions measures and critical metrics and drive multifunctional alignment of key definitions<li> <ul><p><b>Qualifications<b> <p> <ul><li>Bachelors or Masters Degree in Finance Data Science Data Analytics or IT<li> <li>Experience in Financial andor Information Technology IT<li> <li>Strong business insight<li> <li>MS Office applications MS ExcelAccess and VBA amp Macro programming<li> <li>Proficient in building or prototyping SW models algorithms and wrangling large data sets<li> <li>Proficient in SQL andor Python<li> <li>Proficient in Power BI Tableau or any data visualization tool<li> <li>Good communication and visualization skills build powerful visualizations to transform data into easilyconsumable relevant insights<li> <ul><p>Knowledge of and curiosity about the latest trends in data industry including evaluating and testing new tools techniques and framework <p> <p><b>Minimum Qualifications<b> <p> <p>Typically Masters Level Degree or work experience of 0 years Bachelors Level Degree or work experience of 1 years <p> <p>The company offers a total rewards package that is competitive and comprehensive including but not limited to the following medical dental vision life and other voluntary benefits 401K including company matching employee stock purchase program ESPP student debt assistance tuition reimbursement program development and career growth opportunities and programs financial planning benefits wellness benefits including an employee assistance program EAP paid time off and paid company holidays and family care and bonding leave <p> <p>KLA is proud to be an Equal Opportunity Employer We do not discriminate on the basis of race religion color national origin sex gender identity gender expression sexual orientation age marital status veteran status disability status or any other status protected by applicable law We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us at talentacquisitionklacom to request accommodation<p>