Jobs at Aisera

Positions 12,803

Aisera is a leading AI‑powered customer service platform headquartered in Austin, Texas. The company builds automated virtual assistants that integrate with IT service management (ITSM) and help‑desk tools, enabling enterprises to deliver instant, context‑aware support at scale.

Aisera hires across a spectrum of technical and business functions. Software engineers work on natural language processing, cloud infrastructure, and API integrations. Data scientists and AI researchers develop reinforcement‑learning models that power the assistant’s decision logic. Product managers, sales engineers, and marketing strategists collaborate to shape product roadmaps and drive adoption in Fortune 500 accounts. Candidates can expect an agile work environment, continuous learning opportunities, and competitive equity packages.

Listing Aisera jobs on Job Transparency gives you a clear view of base salaries, bonus potential, and employee sentiment scores. This data allows you to benchmark offers against market averages and assess cultural fit before submitting an application.

Senior Software Engineer - UI

Company: Aisera

Location: Peninsula

Posted Jun 21, 2023

None Found

Product Marketing Manager

Company: Aisera

Location: Peninsula

Posted Jun 14, 2023

Aisera is a company that provides AI Service Management (AISM) solutions for various industries. They have received several recognitions and are looking for a Senior Product Marketing Manager to lead their product marketing efforts.

Technical Support Engineer

Company: Aisera

Location: Peninsula

Posted Jun 23, 2023

None Found

Junior Software Engineer - UI

Company: Aisera

Location: Peninsula

Posted Jun 21, 2023

None Found

Product Manager - Customer Service & Support

Company: Aisera

Location: Peninsula

Posted Jun 08, 2023

Aisera is an AI Service Management (AISM) company that aims to disrupt the support and operations industry by providing a personalized and proactive user experience. The company's product area includes IT, HR, Customer Service, Facilities, and IT/Cloud Operations. Aisera's team is a small but passionate group of 100+ based in the Bay Area, with a seasoned founding team and a high degree of empathy for customers and each other. The company's key responsibilities include driving product roadmap, writing product specifications, collecting customer feedback, and enabling customer success teams. The ideal candidate should have 5+ years of product management experience, deep domain expertise in Voice, Contact Center, IVR, and experience driving product vision, go-to-market strategy, and design discussions.

Senior Manager, Finance & Accounting

Company: Aisera

Location: Peninsula

Posted Jun 08, 2023

Aisera is a global company seeking a dynamic and fast-paced Finance & Accounting Sr Manager. The role involves working closely with business partners and senior management to facilitate rapid growth, manage budgets and forecasts, and deliver insightful analysis and reports. The Sr Manager will also work with the Sales Ops team to ensure data accuracy and drive analysis for GTM efforts. The successful candidate will have 12+ years of accounting and finance experience, with a focus on operational accounting in the tech industry.

Customer Engineer

Company: Aisera

Location: Peninsula

Posted Jul 23, 2023

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. They offer a self-service model with human-like experiences and auto-remediation through AI workflows. Aisera has received numerous recognitions and is looking for a seasoned founding team to join their dynamic and fast-paced team.

Partner Account Manager - MSP

Company: Aisera

Location: Peninsula

Posted Jul 26, 2023

The text describes a job posting for a Partner Account Manager at Aisera, a company that offers an AI-driven service experience solution. The role involves managing MSP partners, building relationships, and increasing Aisera revenue. The ideal candidate has MSP sales experience, understanding of AI, ITSM, and automation. The company offers benefits, holidays, and a competitive salary.

Marketing Operations Coordinator

Company: Aisera

Location: Remote

Posted Jun 26, 2023

None Found

Technical Project Manager

Company: Aisera

Location: Peninsula

Posted Jun 26, 2023

None Found

Enterprise Account Executive - Bay Area

Company: Aisera

Location: Remote

Posted Jul 27, 2023

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. The company's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions, including being named FastCompany's Best Workplaces for Innovators, Inc 5000's Award for Fastest Growth, Forbes AI50, EY Entrepreneur of the Year 2023, CNBC Upstart 100 Top Startup, Gartner Cool Vendor, Red Herring Top 100 Global Innovator, CIO Innovation Startup Award, CIO Review Top ITSM Solution, and Silicon Review 50 Most Admired Companies. The company's seasoned founding team has led companies through several prior successful startups and acquisitions. The company is looking for a sales representative to qualify new sales opportunities through inbound lead follow-up for enterprises with revenues greater than $2B, prospect cold leads to generate interest and new contacts to fill the funnel, research accounts, identify key players, and build relationships. The ideal candidate will have proven success in closing deal sizes of $150k or more, competitive team player, avid learner of technology, and experience in enterprise sales.

Frequently Asked Questions

What’s it like to work at Aisera?
Employees describe Aisera as fast‑paced yet collaborative, with a strong focus on AI ethics and user privacy. The company offers flexible remote options, quarterly hackathons, and a comprehensive benefits package that includes health, dental, vision, and a 401(k) match.
What types of positions are available at Aisera?
Aisera’s open roles span software engineering, data science, AI research, product management, sales engineering, marketing, customer success, and operations. Positions are located in Austin, remote U.S. locations, and select international hubs.
How can I stand out as an applicant for Aisera?
Tailor your resume to highlight experience with NLP, cloud platforms (AWS, Azure, GCP), and AI model deployment. Showcase measurable impact, such as reducing ticket resolution time by a percentage or improving model accuracy. Include a portfolio or demo of relevant projects and prepare to discuss your approach to ethical AI design during interviews.

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