Jobs at Aisera
12,803 open positions
Senior Product Manager
Company: Aisera
Location: Peninsula
Posted Aug 16, 2023
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.
Commercial Enterprise Account Executive - D.C.
Company: Aisera
Location: Remote
Posted Aug 17, 2023
Our team members operate with a high degree of empathy for our customers and each other.What You'll Do:Educate customers on the value of Aisera in a consultative wayManage multiple customers simultaneously at various stages of the Aisera buying cycleQualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizationsProspect cold leads to generate interest and new contacts to fill your funnelResearch accounts, identify key players and build relationshipsDemonstrate our innovative AI Service Management solution and align value to customers pain pointsMaintain and expand your list of assigned prospects while generating pipeline for the businessWho You Are: 3+ years of sales experience (Preferably in SaaS)Proven success in closing deal sizes of $100k in ARR or more and a consistent track record of hitting quarterly and yearly goalsEffective in dealing with C-suite of mid market to enterprise organizationsExperience with generating pipeline by cold calling and prospectingUnderstanding of sales process and move accounts through sales stages effectivelyPositive attitude and willingness to roll up sleeves and dig deep to achieve goalsProven track-record creating highly targeted campaigns and messagingDemonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcomeMaintain and expand your list of assigned prospectsExcellent written and verbal communication skillsProblem-solving passion and service orientationExperienced with Salesforce CRM preferredAisera BenefitsMedical, dental, and vision benefitsHolidays and flexible PTOPaid family leave401(k) planStock OptionsEmployment Assistance Program Our team members operate with a high degree of empathy for our customers and each other.Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.The Team:Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. What We Do: AI Service Management (AISM):Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model.
Technical Writer
Company: Aisera
Location: Peninsula
Posted Aug 15, 2023
We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.LI-NV1 You welcome feedback, and favor counseling your audience over convincing them.This role is based out of our Palo Alto, CA office.Responsibilities:Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content.Drafts, maintains, and edits content for online delivery, release notes and release publications.Learns and tests product functionality while writing documentation.Learns and applies Aisera writing style using a minimalist approach and reviews UI text for consistent tone and style.Basic Qualifications:Minimum of four years’ technical writing experience supporting a software or data team, writing technical or scientific grant proposals.High-quality writing samples, including material for software development, product features, AI/ML concepts.Experience working directly with product managers and engineering.Working knowledge of AI fundamentals: design/analysis of experiments, and workflows for annotation, training, and testing, ITSM, CSM, AIOpsStrong Domain knowledge - ServiceNow, Salesforce, Zendesk, Ticketing Systems, AIOps systems, AI/ML software.Bachelor’s or higher degree in computer science, engineering, or related technical field.Preferred Qualifications:Startup experienceEnterprise SaaS experience Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. You thrive in a dynamic, collaborative team environment. You continually hone and expand your interpersonal skills for identifying, building relationships with, and interviewing highly technical subject experts. You’ll work with an editor, an artist, and a lead writer, as well as subject experts and partners.To shine in this role you’ll bring a love of accuracy and clear explanation, and excitement for the journey from zero to deep understanding on the topic you’re writing about. The work spans the entire writing cycle from requirements gathering to publication, sometimes on tight schedules, so you’ll exercise and stretch your project management and multi-tasking skills. Your starting assignments will include writing world-class manuals and references for Aisera products and improving existing, internal written material. You feel a personal dedication to fairness for all users as a core principle of innovation. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience.
Business Development Manager, Strategic Partnerships
Company: Aisera
Location: Peninsula
Posted Sep 07, 2023
Aisera, a leading provider of AI Copilot solutions, is seeking a Business Development Manager, Strategic Partnerships. The ideal candidate will identify new partnerships, drive growth, and manage the full partner life cycle. The role involves working closely with internal teams, delivering on annual revenue targets, and negotiating pricing. A bachelor's degree in computer science, engineering, marketing, or business administration is required, with 10-15 years of experience in business development in the service management space. Preferred qualifications include startup experience, enterprise SaaS experience, and an MBA.
Commercial Enterprise Account Executive - ATX
Company: Aisera
Location: Remote
Posted Aug 17, 2023
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies. Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
Recruiting Coordinator
Company: Aisera
Location: Peninsula
Posted Aug 22, 2023
Aisera, a top-tier VC-funded startup, is seeking a Recruiting Coordinator/Interview Scheduler. The role involves scheduling interviews, managing the Greenhouse ATS, maintaining candidate records, and ensuring a positive candidate experience. The ideal candidate should have experience with Google Calendar, strong organizational skills, and excellent communication abilities. Aisera offers a fun work environment, exciting job opportunities, and comprehensive benefits.
Commercial Enterprise Account Executive - Chicago
Company: Aisera
Location: Chicago, IL
Posted Aug 17, 2023
Strong communications and interpersonal skills; ability to be personable yet persistent.Experience selling CRM SaaS a plus3-10yrs of experience in Enterprise Account management and salesAisera BenefitsMedical, dental, and vision benefitsHolidays and flexible PTOPaid family leave401(k) planStock OptionsEmployment Assistance Program Our team members operate with a high degree of empathy for our customers and each other.Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.The Team:Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. Our team members operate with a high degree of empathy for our customers and each other.What You'll Do:Educate customers on the value of Aisera in a consultative wayManage multiple customers simultaneously at various stages of the Aisera buying cycleQualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizationsProspect cold leads to generate interest and new contacts to fill your funnelResearch accounts, identify key players and build relationshipsDemonstrate our innovative AI Service Management solution and align value to customers pain pointsMaintain and expand your list of assigned prospects while generating pipeline for the businessWhat You'll Need: 2+ years of sales experienceSalesforce experience requiredProven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goalsEffective in dealing with C-suite of mid market to enterprise organizationsExperience with generating pipeline by cold calling and prospectingUnderstanding of sales process and move accounts through sales stages effectivelyPositive attitude and willingness to roll up sleeves and dig deep to achieve goalsProven track-record creating highly targeted campaigns and messagingDemonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcomeMaintain and expand your list of assigned prospectsExcellent written and verbal communication skillsProblem-solving passion and service orientationShow independence and flexibility in dealing with change managementAbility to execute on programs and projects with minimal resourcesComposed, poised and professional demeanor in all situationsStrong problem-solving and service orientationWhat You’ll Need:Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goalsCompetitive team player who wants to be the MVP and help the entire team succeedAn Avid learner of Technology who can learn the basics quickly and apply them to business situationsProven ability to build positive relationships and influence. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.Our seasoned founding team has led companies through several prior successful startups and acquisitions. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. What We Do: AI Service Management (AISM):Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model.
Large Enterprise Account Executive - Central US Remote
Company: Aisera
Location: Remote
Posted Aug 19, 2023
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction. Aisera has received numerous recognitions, including being named a FastCompany Best Workplaces for Innovators, Inc 5000 Award for Fastest Growth, Forbes AI50, EY Entrepreneur of the Year 2023, CNBC Upstart 100 Top Startup, Gartner Cool Vendor, Red Herring Top 100 Global Innovator, CIO Innovation Startup Award, CIO Review Top ITSM Solution, and Silicon Review 50 Most Admired Companies. Aisera's seasoned founding team has led companies through several prior successful startups and acquisitions. They give their employees a lot of responsibility and ownership of their work, and hire people from a very wide range of backgrounds and experience. The team operates with a high degree of empathy for their customers and each other. The sales role involves qualifying new sales opportunities through inbound lead follow-up for enterprises with revenues greater than $2B, prospecting cold leads to generate interest and new contacts to fill the funnel, researching accounts, identifying key players, and building relationships. The sales representative must demonstrate Aisera's innovative AI Service Management solution and align value to customers' pain points, and close sales with a $1.5M quota. They must maintain and expand their list of assigned prospects.
Senior Manager, Project Management (Customer Facing)
Company: Aisera
Location: Peninsula
Posted Sep 07, 2023
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. The company has received numerous recognitions, including FastCompany Best Workplaces for Innovators, Inc 5000 Award for Fastest Growth, and Forbes AI50. Aisera is looking for a Senior Manager, Project Management to join their Customer Success team, responsible for managing projects, developing scalable methods, and mentoring the team.
Manager, Services Engineering
Company: Aisera
Location: Peninsula
Posted Aug 29, 2023
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth. The company has received numerous recognitions and has a seasoned founding team with a wide range of backgrounds and experience. Aisera is seeking an AI Service Engineer to drive deployment and use of cutting-edge Conversational AI solutions in customer environments. The role involves managing implementations, setting up integrations, designing RPAs, and leading a team of service engineers. The ideal candidate should have 8+ years of software implementation experience, excellent process management skills, and familiarity with SSO, REST APIs, AWS, and software integrations. Development experience with Python, Java, or JavaScript is required. The role is based in Palo Alto, CA.
IT Administrator
Company: Aisera
Location: Peninsula
Posted Aug 13, 2023
Aisera, a leading provider of AI Copilot solutions, is seeking a skilled IT Administrator for an on-site role in Palo Alto, CA. The ideal candidate will manage IT infrastructure, ensure network security, provide help desk support, and coordinate IT procurement. The role requires 3+ years of experience, strong technical skills, and excellent problem-solving abilities. Aisera, recognized by numerous awards, values diversity and offers a dynamic work environment.
Customer Success Manager
Company: Aisera
Location: Peninsula
Posted Aug 13, 2023
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth. The company has received numerous recognitions and has a seasoned founding team with a wide range of backgrounds and experience. Aisera is building a world-class Customer Success team, where each individual loves to move fast, be challenged, and is obsessed with making customers wildly successful. The role involves serving as the primary point of contact for customers, developing a trusted advisor relationship, and driving product adoption. The ideal candidate should have 3-10 years of experience in Enterprise SaaS, strong analytical skills, and deep knowledge of Customer Success KPIs.