Jobs at Aisera

Positions 12,803

Aisera is a leading AI‑powered customer service platform headquartered in Austin, Texas. The company builds automated virtual assistants that integrate with IT service management (ITSM) and help‑desk tools, enabling enterprises to deliver instant, context‑aware support at scale.

Aisera hires across a spectrum of technical and business functions. Software engineers work on natural language processing, cloud infrastructure, and API integrations. Data scientists and AI researchers develop reinforcement‑learning models that power the assistant’s decision logic. Product managers, sales engineers, and marketing strategists collaborate to shape product roadmaps and drive adoption in Fortune 500 accounts. Candidates can expect an agile work environment, continuous learning opportunities, and competitive equity packages.

Listing Aisera jobs on Job Transparency gives you a clear view of base salaries, bonus potential, and employee sentiment scores. This data allows you to benchmark offers against market averages and assess cultural fit before submitting an application.

Demand Generation Campaign Manager

Company: Aisera

Location: Peninsula

Posted Feb 22, 2023

The text describes a job role for a Demand Generation Campaign Manager at Aisera, a company offering AI-driven service experience solutions. The role involves delivering against pipeline goals, managing campaign budgets, and creating marketing programs using tools like Marketo, 6sense, and Salesforce CRM. The candidate should have 5+ years of B2B, ABM, and email marketing experience.

Demand Generation Campaign Manager

Company: Aisera

Location: Peninsula

Posted Feb 22, 2023

Aisera is a VC-funded startup offering AI-driven service experience solutions, with a focus on creating a ChatGPT experience for Enterprise applications. They aim to fast-track digital transformation with user and service behavioral intelligence, driving end-to-end automation. Aisera is a strategic partner with several tech giants and is looking for a Demand Generation Campaign Manager to help grow the business globally.

Customer Success Manager

Company: Aisera

Location: New York City, NY

Posted Feb 15, 2023

Aisera is a company that offers an AI Service Management (AISM) solution for various industries such as IT, HR, Customer Service, Facilities, and IT/Cloud Operations. They aim to provide a personalized and proactive experience for users by automating the resolution of tasks and actions. The company is a small but passionate team of 100+ based in the Bay Area, with a seasoned founding team and a high degree of empathy for customers and each other. They are building a world-class Customer Success team to help bridge business and technology, and serve as the voice of the customer to ensure high satisfaction.

Sales Enablement Operations Analyst

Company: Aisera

Location: Peninsula

Posted Feb 22, 2023

Aisera is an AI Service Management (AISM) company that offers consumer-like user experiences for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. The Sales Enablement Operations Analyst role involves driving pipeline operations, optimizing sales systems, and analyzing sales performance to improve business impact.

ABM Campaign Manager

Company: Aisera

Location: Peninsula

Posted Feb 22, 2023

The text describes a job role for a Demand Generation Campaign Manager at Aisera, a company offering AI-driven service experience solutions. The role involves delivering against pipeline goals, managing campaign budgets, and creating marketing programs using tools like Marketo, 6sense, and Salesforce CRM. The candidate should have 5+ years of B2B, ABM, and email marketing experience.

Sr. Manager - FP & A

Company: Aisera

Location: Peninsula

Posted Mar 01, 2023

Aisera is a VC-funded startup offering an AI-driven service experience solution for IT, Sales, and customer service. They have secured $90M in Series D funding and have received numerous recognitions. The company is looking for a Finance & Corporate Controller to support their rapid growth.

ABM Campaign Manager

Company: Aisera

Location: Peninsula

Posted Feb 22, 2023

Aisera is a VC-funded startup offering an AI-driven service experience solution for enterprise applications. They provide a conversational AI agent for self-service and resolution of inquiries in various departments. As an ABM Campaign Manager, you'll help grow Aisera globally by developing and executing ABM programs, leveraging technologies like Marketo, 6sense, and Salesforce CRM.

Solutions Enablement Manager

Company: Aisera

Location: Peninsula

Posted Feb 22, 2023

Aisera is a company that offers an AI Service Management (AISM) solution for various industries such as IT, HR, Customer Service, Facilities, and IT/Cloud Operations. The company aims to provide a personalized and proactive user experience by automating task resolution. The Solutions Enablement Manager role involves developing and rolling out onboarding and ongoing enablement programs for different teams, collaborating with various departments, and measuring the success of enablement programs.

Product Manager - Customer Service & Support

Company: Aisera

Location: Peninsula

Posted Feb 27, 2023

Aisera is an AI Service Management (AISM) company that aims to disrupt the support and operations industry by providing a personalized and proactive user experience for various sectors. The company is led by a seasoned founding team with a passionate team of 100+ based in the Bay Area. They are seeking a Product Manager to drive the product roadmap, release cadence, and quality, collect customer feedback, and establish a shared vision across the company.

Data Annotator

Company: Aisera

Location: Remote

Posted Feb 02, 2023

Aisera is a top-tier startup that offers AI-driven service experience solutions for IT, Sales, and customer service. The company has received numerous recognitions and has a team of 350+ based in the Bay Area.

Senior Account Manager - West Coast

Company: Aisera

Location: Peninsula

Posted Feb 16, 2023

Aisera is a company that helps businesses and customers by offering a consumer-like user experience for support and operations. They have built the world's first AI Service Management solution for various industries. The company is looking for an Enterprise Account Manager to join their team, requiring 5-10 years of experience in the field.

Mid-Market Account Executive - D.C.

Company: Aisera

Location: Remote

Posted Feb 02, 2023

Aisera is a company that helps businesses and customers with AI Service Management, providing a personalized and proactive experience for users. The company has a seasoned founding team and offers a range of benefits to its employees.

Frequently Asked Questions

What’s it like to work at Aisera?
Employees describe Aisera as fast‑paced yet collaborative, with a strong focus on AI ethics and user privacy. The company offers flexible remote options, quarterly hackathons, and a comprehensive benefits package that includes health, dental, vision, and a 401(k) match.
What types of positions are available at Aisera?
Aisera’s open roles span software engineering, data science, AI research, product management, sales engineering, marketing, customer success, and operations. Positions are located in Austin, remote U.S. locations, and select international hubs.
How can I stand out as an applicant for Aisera?
Tailor your resume to highlight experience with NLP, cloud platforms (AWS, Azure, GCP), and AI model deployment. Showcase measurable impact, such as reducing ticket resolution time by a percentage or improving model accuracy. Include a portfolio or demo of relevant projects and prepare to discuss your approach to ethical AI design during interviews.

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