Jobs at Aisera
Aisera is a leading AI‑powered customer service platform headquartered in Austin, Texas. The company builds automated virtual assistants that integrate with IT service management (ITSM) and help‑desk tools, enabling enterprises to deliver instant, context‑aware support at scale.
Aisera hires across a spectrum of technical and business functions. Software engineers work on natural language processing, cloud infrastructure, and API integrations. Data scientists and AI researchers develop reinforcement‑learning models that power the assistant’s decision logic. Product managers, sales engineers, and marketing strategists collaborate to shape product roadmaps and drive adoption in Fortune 500 accounts. Candidates can expect an agile work environment, continuous learning opportunities, and competitive equity packages.
Listing Aisera jobs on Job Transparency gives you a clear view of base salaries, bonus potential, and employee sentiment scores. This data allows you to benchmark offers against market averages and assess cultural fit before submitting an application.
Sr. Javascript Full Stack Engineer
Company: Aisera
Location: Peninsula
Posted May 20, 2023
Aisera is a top-tier, VC-funded startup offering an AI-driven service experience solution for IT, Sales, and customer service. They provide consumer-like self-service resolutions, end-to-end automation, and are a strategic partner with several major tech companies. Aisera has received numerous recognitions and is led by a seasoned founding team with a high degree of empathy for customers and employees.
Director of Customer Success
Company: Aisera
Location: Remote
Posted Mar 03, 2023
AISera is an AI Service Management company that offers a unique solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. They aim to provide a personalized and proactive experience for users by automating task resolution. The company is led by a small but passionate team of 100+ based in the Bay Area, with a focus on empathy for customers and employees. The Director of Customer Success will lead a team to deliver support and solutions for the Conversational AI Platform, with a goal of increasing customer satisfaction, renewals, expansions, and new business.
AI Services Manager
Company: Aisera
Location: Peninsula
Posted Apr 11, 2023
Aisera is an AI Service Management company that offers a world-class solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. They provide a personalized and proactive experience for users by automating the resolution of tasks and actions. The company is looking for an AI Service Engineer to drive the deployment and use of cutting-edge Conversational AI solutions in customer environments.
Enterprise Account Executive - Mid-Atlantic
Company: Aisera
Location: Remote
Posted Apr 29, 2023
None Found
Customer Success Specialist
Company: Aisera
Location: Peninsula
Posted Apr 08, 2023
AISera is a company offering an innovative AI Service Management (AISM) solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. They aim to provide a personalized and proactive experience for users by automating the resolution of tasks and actions. The company is a small but passionate team of 100+ based in the Bay Area, with a seasoned founding team and a high degree of empathy for customers and each other. They are looking for a world-class Customer Support team member to handle incoming technical support requests, troubleshoot issues, and support enterprise data and technology integrations.
Mid-Market Account Executive - Salt Lake City
Company: Aisera
Location: Remote
Posted Apr 27, 2023
None Found
Technical Project Manager
Company: Aisera
Location: Remote
Posted Apr 16, 2023
AISera is a company that offers an AI Service Management (AISM) solution for various industries. They are looking for a TPM to help bridge business and technology, and manage customer initiatives. The role requires a Bachelor's or higher degree in a technical field, 10+ years of professional experience, and strong cross-functional collaboration skills.
Financial Analyst
Company: Aisera
Location: Peninsula
Posted Mar 10, 2023
Aisera is a top-tier, VC-funded startup that offers AI-driven service experience solutions. The Sales Finance team is looking for an experienced analytics professional to build reports, conduct analysis, and provide insights to C-Level executives. The ideal candidate will have a strong background in finance, experience with BI tools, and a passion for data-driven decision making.
Customer Engineer
Company: Aisera
Location: Peninsula
Posted Apr 13, 2023
Aisera is a company that offers an AI Service Management (AISM) solution for various industries. They have a small, passionate team of 100+ based in the Bay Area, with a seasoned founding team. The company is building a world-class Customer Success team to help customers achieve their desired business outcomes with high satisfaction. The role involves being the primary technical point of contact for customers, developing custom workflows, and triaging technical issues.
Sales Enablement Manager
Company: Aisera
Location: Peninsula
Posted May 18, 2023
Aisera is an AI Service Management (AISM) company that offers consumer-like user experiences for support and operations. They provide onboarding and ongoing enablement programs for Account Executives, Sales Managers, and SDRs. The Sales Enablement Manager role involves creating and delivering product, skills, and process trainings, managing sales tools and content library, and organizing training events.