Jobs at American Homes 4 Rent
1,026,883 open positions
Senior HRIS Workday Functional Analyst (Remote)
Company: First American Title
Location: Orange County
Posted Mar 14, 2024
<p><strong><b>Who We Are<b><strong> <p> <p>Join a team that puts its People First Since 1889 First American NYSE FAF has held an unwavering belief in its people They are passionate about what they do and we are equally passionate about fostering an environment where all feel welcome supported and empowered to be innovative and reach their full potential Our inclusive peoplefirst culture has earned our company numerous accolades including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years We have also earned awards as a best place to work for women diversity and LGBTQ+ employees and have been included on more than 50 regional best places to work lists First American will always strive to be a great place to work for all For more information please visit wwwcareersfirstamcom <p> <p><strong><b>What We Do<b><strong> <p> <p>The Sr HRIS Workday Functional Analyst supports the execution of system set up and workflows across modules within Workday These roles will partner with HR domain subject matter experts customers IT partners and third parties to better understand and document detailed business requirements The Sr HRIS Functional Analyst will lead in business processes mapping to identify current gaps and opportunity for Workday automation and standard work apply technical expertise to enable these functional processes within Workday and will be responsible for ensuring that configuration of Workday system settings integrations and options meet functional business objectives <p> <p><b>What Youll Do<b> <p> <ul><li>Serve as subject matter expert on Workday including design for business process configuration security and administration related to one or more BP functional areas of Workday ie HCM Time Tracking Payroll Recruiting etc<li> <li>Participate in meetings to determine business needs and conduct feasibility study of the requirements<li> <li>Continuous research of Workday applications functionality and features that could be implemented to meet business requirements<li> <li>Participate in FitGap Analysis<li> <li>Research and prepare mass uploads for various application data changes for application areas assigned troubleshoots data related issues<li> <li>Provide application support such as incident triage research application bugs respond to customer escalations scenario recreation and document findings<li> <li>Support global data integrity management and identify system data issues to address<li> <li>Prepare test scripts execute conduct and support user testing through rollout of new system functionality<li> <li>Participate in postimplementation evaluations in support of continuous process improvement<li> <li>Review system audit reports and perform resolution of moderately complex production issues<li> <li>Create and support service requests with Workday related vendors as assigned to resolve functionality issues<li> <li>Coordinate and communicate on system events system maintenancedowntime basic changes in functionality etc<li> <li>Share experiences and functional knowledge with other functional analysts<li> <li>Collaborate with global HRHRIS team members to ensure system usage consistency across region<li> <li>Ensure processes meet SOX control compliance<li> <ul><p><b>What Youll Bring<b> <p> <ul><li>Exposure to Workday configurations and integrations eg EIBs Cloud Connect Report Writer Calculated Fields<li> <li>Knowledge of MS Office Suite Excel Word PowerPoint and MS Visio<li> <li>Demonstrated understanding of project management concepts and the ability to manage multiple highpriority assignments simultaneously while meeting deadlines and quality standards<li> <li>Excellent analytical organizational and problemsolving skills including data analysis<li> <li>Strong organizational interpersonal communication and customers service skills with both technical and functional endusers<li> <li>Experience in process improvement and ability to drive efforts to standardize optimize and simplify processes and technical solutions<li> <li>Must be able to quickly adapt to learn new systems<li> <li>Bachelors degree or equivalent combination of education and experience<li> <li>57 years functional HR experience<li> <li>Experience with Workday HRMS highly preferred<li> <li>Workday PRO certification highly preferred<li> <ul><p>Pay Range $78650 $121000 Annually <p> <p>This hiring range is a reasonable estimate of the base pay range for this position at the time of posting Pay is based on a number of factors which may include jobrelated knowledge skills experience business requirements and geographic location <p> <p><strong><b>What We Offer<b><strong> <p> <p>By choice we dont simply accept individuality we embrace it we support it and we thrive on it Our People First Culture celebrates diversity equity and inclusion not simply because its the right thing to do but also because its the key to our success We are proud to foster an authentic and inclusive workplace For All You are free and encouraged to bring your entire unique self to work First American is an equal opportunity employer in every sense of the term <p> <p>Based on eligibility First American offers a comprehensive benefits package including medical dental vision 401k PTOpaid sick leave and other great benefits like an employee stock purchase plan<p>
Financial Analyst
Company: AAM - American Axle & Manufacturing
Location: Detroit, MI
Posted Mar 15, 2024
<p>At AAM the POWER is in our people We believe that an equitable and inclusive workplace benefits everyone and that the diversity of our Associates drives creativity and innovation Our global team of associates is made of dreamers doers and innovators who are Bringing the Future Faster by Delivering POWER for a safer brighter and more sustainable tomorrow <p> <p>As a member of TeamAAM youll get to make a difference on day one Youll have the opportunity to grow embrace challenges build your skills and bring your authentic self to work every day all while helping to shape the future of mobility for AAMand the world <p> <p><b>Job Posting Title<b> <p> <p>Financial Analyst <p> <p><b>Job Description Summary<b> <p> <p>Supporting the Finance organizations monthend quarterend and yearend accounting and financial reporting activities Maintaining records of organizations financial activity in accordance with GAAP organizational standards and in compliance with Section 404 of the SarbanesOxley Act Assisting senior accounting staff with projects and activities <p> <p><b>Job Description<b> <p> <ul><li>Support monthend closing process including preparation of journal entries supporting schedules account reconciliations and month end reporting<li> <li>Assist with completion of SarbanesOxley Section 404 testing<li> <li>Prepare and update the AAM corporate monthend closing calendar<li> <li>Coordinate governmental and other compliance reporting as necessary<li> <li>Assist in preparing support for disclosures related to sustainability reporting<li> <li>Interface and work collaboratively with other Corporate Finance functions such as investor relations internal audit and treasury<li> <li>Perform day to day financial activities such as researching general ledger activity and analyzing actual budget and forecast information<li> <li>Participate in projectsactivities to improve the quality and timeliness of financial processes<li> <li>Produce and analyze accounting information and other reports for management decisionmaking<li> <li>Assist in the maintenance of AAMs accounting policies and draft new policies or updates to policies as applicable<li> <li>Provide support to internal auditors during SOX testing<li> <li>Perform all other duties as assigned<li> <ul><p><b>Required Skills and Education<b> <p> <p>Qualifications Required <p> <ul><li>Undergraduate or Masters Degree in Accounting<li> <li>Strong knowledge of generally accepted accounting principles GAAP and financial statements <p>Selfstarter with an attention to detail and an ability to complete projects starttofinish<p><li> <li>Advanced PC proficiency including at least intermediate skills in word processing and spreadsheet analysis<li> <li>Excellent analytical problemsolving skills and interpersonal skills ie for presentations meeting facilitation etc<li> <ul><p>Qualifications Preferred <p> <ul><li>Desire to obtain CPA certification preferred<li> <ul><p><b>About American Axle amp Manufacturing<b> <p> <p>As a leading global Tier 1 Automotive and Mobility Supplier AAM NYSE AXL designs engineers and manufactures Driveline and Metal Forming technologies to support electric hybrid and internal combustion vehicles Headquartered in Detroit with nearly 85 facilities in 18 countries AAM is bringing the future faster for a safer and more sustainable future We work together to support our customers on global and regional platforms with a focus on quality operational excellence and technology leadership <p> <p>With our global footprint we are committed to building an equitable and inclusive culture that encourages supports and celebrates the unique voices of our diverse workforce <b><b><b>We are AAM Move with us and join TeamAAM<b><b><b> <p> <p>AAM will not discriminate against any Associate or applicant for employment because of age race color gender religion weight height marital status sexual orientation genetic history or information gender identity or expression disability protected veteran status national origin or other characteristic protected by law AAM will take affirmative action to ensure that applicants are employed and that Associates are treated equally during employment without regard to their age race color gender religion weight height marital status sexual orientation genetic history or information gender identity or expression disability protected veteran status national origin or other characteristic protected by law For the Disabled Job Seeker We offer reasonable accommodations for qualified disabled individuals who are applicants for employment To request assistance or accommodations please email TalentAcquisitionaamcom AAM is an equal opportunityaffirmative action employer <p> <p><b>Unsolicited Resumes from ThirdParty Recruiters<b> <p> <p>Please note that as per AAM policy we do not accept unsolicited resumes from thirdparty recruiters unless such recruiters were engaged to provide candidates for a specified opening Any employment agency person or entity that submits an unsolicited resume does so with the understanding that AAM will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency person or entity<p>
Remote Software Solution Architect
Company: First American Title
Location: Orange County
Posted Mar 14, 2024
<p><strong><b>Who We Are<b><strong> <p> <p>Join a team that puts its People First First Americans National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services Commercial Direct and Agency divisions Since 1889 First American NYSE FAF has held an unwavering belief in its people They are passionate about what they do and we are equally passionate about fostering an environment where all feel welcome supported and empowered to be innovative and reach their full potential Our inclusive peoplefirst culture has earned our company numerous accolades including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years We have also earned awards as a best place to work for women diversity and LGBTQ+ employees and have been included on more than 50 regional best places to work lists First American will always strive to be a great place to work for all For more information please visit wwwcareersfirstamcom <p> <p><strong><b>What We Do<b><strong> <p> <p><strong>First American is looking for a passionate and energetic Principal Engineering<strong> <p> <p><strong>Architect that is eager to join a dynamic team where your skills can make a<strong> <p> <p><strong>significant impact We are seeking a selfmotivated driven and talented<strong> <p> <p><strong>architect to be a part of our innovative team<strong> <p> <p><strong>What Youll Do<strong> <p> <ul><li>Contribute to a missioncritical highly visible project that is at the forefront of our companys success<li> <li>Showcase your imagination through leveraging cuttingedge Net and Python technologies and innovative cloud solutions<li> <li>Work with senior leaders on the team to design a modernized robust architecture to suit business needs<li> <li>Collaborate with product managers to translate business requirements into technical actionable requirements<li> <li>Champion change evaluate design alternatives perform cost benefit and best fit proposals on toolingtechnologies<li> <li>Identify opportunities for performance optimization automation and efficiency<li> <li>Experience implementing monitoring and logging services<li> <li>Mentor other developers while contributing to the growth and development of our teams<li> <li>Positive attitude and energy are highly important<li> <li>Flexibility in performing duties outside of normal work hours as needed to address critical business requirements<li> <li>Handson working with multiple development teams at all levels application code pipelines cloud infrastructure amp design<li> <li>Plan structure and support architectural design amp technology solutions with proofofconcepts PoCs<li> <ul><p><strong>What Youll Bring<strong> <p> <ul><li>7+ years of work experience building production systems<li> <li>2+ years of architectural design<li> <li>3+ years of technical experience working with databases compute storage containers and networks on AWS cloud<li> <li>Extensive experience in optimizing infrastructure cost in AWS<li> <li>Strong problemsolving and software triage skills with the ability to work crossfunctionally in a fastpaced rapidly changing work environment with distributed teams<li> <li>Passionate about crafting and delivering high quality products that meet customer needs<li> <li>Experience writing and understanding queries in SQL Postgres and stored procedures<li> <li>Experience with distributed computing and enterprisewide systems<li> <li>Invested in ongoing learning and improving technical expertise<li> <li>Leading teamsprojects or workstreams in decision making coaching mentoring and<li> <li>developing the teams skills<li> <li>Champions professional software engineering practices and best practices for full software<li> <li>development life cycle including coding standards code reviews source control management build processes testing and operations<li> <li>Effective communication skills both verbal and written with strong relationship<li> <li>collaborative and organization skills<li> <li>Python<li> <li>Net<li> <li>C<li> <li>Typescript<li> <li>SQL Server<li> <li>PostgreSQL<li> <li>AWS <ul><li>Cognito<li> <li>Eventbridge<li> <li>DynamoDB<li> <li>Lambdas<li> <li>Containers ECS Fargate or EKS<li> <li>S3<li> <li>ECR<li> <li>RDS<li> <li>KMS<li> <li>SQSSNS<li> <ul><li> <li>Terraform<li> <li>ADO Jira Confluence BitbucketGIT Jenkins<li> <li>APIs<li> <li>Experience with workflow engines like Camunda is preferred<li> <li>Experience with implementing containers and serverless technologies preferred<li> <li>Familiarity in Financial and Insurance industry preferred<li> <li>Experience working with distributedremote teams is preferred<li> <ul><p>Pay Range $102000$160000 <p> <p>This hiring range is a reasonable estimate of the base pay range for this position at the time of posting Pay is based on a number of factors which may include jobrelated knowledge skills experience business requirements and geographic location <p> <p>LIKC2 <p> <p><strong><b>What We Offer<b><strong> <p> <p>By choice we dont simply accept individuality we embrace it we support it and we thrive on it Our People First Culture celebrates diversity equity and inclusion not simply because its the right thing to do but also because its the key to our success We are proud to foster an authentic and inclusive workplace For All You are free and encouraged to bring your entire unique self to work First American is an equal opportunity employer in every sense of the term <p> <p>Based on eligibility First American offers a comprehensive benefits package including medical dental vision 401k PTOpaid sick leave and other great benefits like an employee stock purchase plan<p>
Help Desk Representative - Hybrid/Remote (IL)
Company: First American Bank
Location: Sacramento, CA
Posted Mar 14, 2024
<p><strong>Job Description<strong> <p> <p>First American Bank was founded in Chicago and over the years has expanded throughout Wisconsin and Florida As the largest privately held bank in Illinois we now have over 60 locations and assets of $5+ billion We are a community bank at heart with international expertise traditional values and a forwardlooking philosophy Our employees have the experience and vision to meet the needs of savers borrowers and businesses in the 21st century First American Bank can offer employees a level of visibility career growth and stability that is difficult to find in many larger corporations <p> <p>This hourly nonexempt position is in a division of Central Operations that works closely with First American Data Services ITProgramming The individual is primarily responsible for providing technical assistance and support related to computer systems hardware and software within the organization <p> <p><strong>DUTIES amp RESPONSIBILITIES<strong> <p> <ul><li>Provide technical assistance to internal customers through a phone queue and email system with some hands on support<li> <li>Filter support issues to different business units using an internal ticket system<li> <li>Assist with the research and discovery of support issues as well as follow up with endusers regarding the progress of their open tickets<li> <li>Handle user setupsmodificationsdeletions from various systems and applications<li> <li>Complete daily weekly monthly and yearly tasks as well as department reporting<li> <li>Communicate and work directly with First American Data Services business units<li> <li>Comply with audit guidelines relative to providing user access to systems and applications<li> <li>Create internal procedures for new systems applications and hardware<li> <li>Work directly with vendors to resolve issues supported outside of the organization<li> <li>Manage and handle hardware inventory to distribute to the organization<li> <li>Compile data for the organization and research trends in support issues<li> <li>Perform other duties and tasks as assigned<li> <ul><p><strong>QUALIFICATIONS<strong> <p> <ul><li>Two year college degree or equivalent technical training required <p>Certifications in A+ and Microsoft Office a plus<p><li> <li>Minimum one year work experience in previous help desk support customer support or IT required<li> <li>Strong experience with various computer applications and standard software including but not limited to Microsoft Windows Server 2008 and later MS Office Active Directory and CITRIX XP preferred<li> <li>Office 365 experience a plus<li> <li>Basic knowledge of computer and printercopier hardware preferred<li> <li>Working knowledge of Apple iDevices iPhoneiPad required<li> <li>Strong communication skills both written and verbal are critical for interactions with endusers other business units and every level management both over the phone and via email <li> <li>Ability to effectively communicate issues to the enduser and within the Help Desk business unit to quickly and efficiently resolve enduser issues<li> <li>Exceptional time management skills which enable the daily tasks and responsibilities to be completed in a timely fashion with high customer satisfaction<li> <li>Strong attention to detail and the ability to multitask as well as manage individual ticket volume<li> <li>Flexibility to work Monday through Thursday between the hours of 700 am 530 pm CST and Friday700 am 600 pm CST <p>Work within a Saturday rotation shift of 730 am 100 pm CST with a scheduled day off during that week<p><li> <ul>
Help Desk Representative - Hybrid/Remote (Illinois)
Company: First American Bank
Location: Sacramento, CA
Posted Mar 14, 2024
First American Bank, a community bank with international expertise and traditional values, is seeking an experienced Help Desk professional. The role involves providing technical assistance, managing hardware inventory, and communicating effectively with end-users and business units. The ideal candidate will have a two-year college degree, relevant certifications, and at least one year of experience in help desk support or IT. Strong knowledge of various computer applications, Microsoft Office, and Apple iDevices is required. The position offers visibility, career growth, and stability, with flexible working hours and a Saturday rotation shift.
Sr Salesforce Developer (Remote)
Company: First American Title
Location: Orange County
Posted Mar 14, 2024
<p><strong><b>Who We Are<b><strong> <p> <p>Join a team that puts its People First First Americans Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases refinances and equity loans Since 1889 First American NYSE FAF has held an unwavering belief in its people They are passionate about what they do and we are equally passionate about fostering an environment where all feel welcome supported and empowered to be innovative and reach their full potential Our inclusive peoplefirst culture has earned our company numerous accolades including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years We have also earned awards as a best place to work for women diversity and LGBTQ+ employees and have been included on more than 50 regional best places to work lists First American will always strive to be a great place to work for all For more information please visit wwwcareersfirstamcom <p> <p><strong><b>What We Do<b><strong> <p> <p>Join the ranks of visionary technology leaders at First Americans Direct Divisionwhere history meets innovation and tradition fuels transformation As a Sr Salesforce Developer youll be more than a technological leader youll be a steward of a legacy that stretches back to 1889 <p> <p>As our Sr Salesforce Developer you wont just be implementing technology youll be helping to define the culture of a sales and marketing organization undergoing transformative change You will help design the future state architect of Salesforce serving as the backbone of our quest for unityfostering communication enabling transparency driving alignment and ensuring accountability across the board <p> <p>Were not just seeking a technical expert were in search of a change agent Your blueprint will craft an endtoend sales and marketing process that nurtures desired behaviors and delivers tangible results Your insights will build trust in Salesforce enabling our sales and marketing teams to meet everevolving demands Your strategies will be the foundation of a new operating modelbridging people process and technology to create a seamlessly integrated sales and marketing organization And through your lens data will not just be data it will be the narrative that empowers every role within our sales and marketing organization <p> <p>Be a part of the team thats not just making history but redefining it Come architect the future of sales at First Americans Direct Division A multibilliondollar operation honored as a Fortune 500 Best Company to Work For Your architecture wont just serve our business it will set a precedent for the entire title and settlement industry <p> <p><b>What Youll Do<b> <p> <ul><li>Configure and customize Salesforce Financial Service Cloud to meet the involving needs of Direct Division<li> <li>Design amp implement scalable technical solutions with the configuration before code mindset<li> <li>Design document and implement data integrations with other systems and tools ensuring data consistency data integrity and adaptability<li> <li>Create Lightning Web Components amp applications to drive productivity engagement and best in class user experience<li> <li>Develop amp maintain custom Apex classes triggers and controllers as necessary to extend the utilization of Salesforce FSC<li> <li>Support system performance monitoring proactively addressing issues and iterate on solutions based on user feedback<li> <li>Collaborate closely with cross functional teams such as data analytics security amp DevOps enterprise standards are adhered<li> <li>Support amp help manage technical debt ensuring high reusability of common features<li> <li>Manage amp support an iterative Salesforce release schedule<li> <li>Mentor team members on technical standards best practices and overall technical excellence<li> <ul><p><b>What Youll Bring<b> <p> <ul><li>A minimum of 5+years of direct experience delivering success Salesforce implementations<li> <li>3+ years of experience in solutioning Financial Service Cloud CRMA amp Marketing Cloud<li> <li>Strong knowledge of Salesforce best practices and methodologies<li> <li>High proficiency in SFDC Toolkit flows process builder validation rules OmniStudio and custom metadata with strong handson experience in development practices<li> <li>High proficiency in Lightning Web Components Platform Events VisualForce APEX and knowledge of APIs<li> <li>Knowledge of data integration tools with experience integrating Salesforce across enterprise systems<li> <li>Salesforce Administrator App Builder amp Developer Certifications required<li> <li>Experience with the following Salesforce solutions is strongly desired Financial Services Cloud CRMA Marketing Cloud<li> <li>Critical thinking skills with the ability to spot gaps challenge assumptions push back and offer bestpractice alternatives to ideas<li> <ul><p><b>Pay Range $86000 $191900 annually<b> <p> <p>This hiring range is a reasonable estimate of the base pay range for this position at the time of posting Pay is based on a number of factors which may include jobrelated knowledge skills experience business requirements and geographic location <p> <p>LINR1 <p> <p>LIREMOTE <p> <p><strong><b>What We Offer<b><strong> <p> <p>By choice we dont simply accept individuality we embrace it we support it and we thrive on it Our People First Culture celebrates diversity equity and inclusion not simply because its the right thing to do but also because its the key to our success We are proud to foster an authentic and inclusive workplace For All You are free and encouraged to bring your entire unique self to work First American is an equal opportunity employer in every sense of the term <p> <p>Based on eligibility First American offers a comprehensive benefits package including medical dental vision 401k PTOpaid sick leave and other great benefits like an employee stock purchase plan<p>
Senior Technical Product Manager
Company: Great American Insurance Group
Location: Cincinnati, OH
Posted Mar 14, 2024
<p><b>Be Here Be Great <b>Working for a leader in the insurance industry means opportunity for you Great American Insurance Groups member companies are subsidiaries of American Financial Group We combine a small company culture where your ideas will be heard with big company expertise to help you succeed With over 30 specialty and property and casualty operations there are always opportunities here to learn and grow <p> <p>At Great American we value diversity and recognize the benefits gained when people from different cultures backgrounds and experiences work collaboratively to achieve business results We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality Our goal is to create a workplace where all employees feel included empowered and enabled to perform at their best <p> <p>The Product Owner Digital Insured Experience will help transform Great American Insurance Groups digital experience for insureds and deliver on our core value to be a customer focused organization GAIG Great American Insurance Group also values the entrepreneurial spirit respect for others family integrity and accountability We can support and build value for our customers by consistently producing superior operating results This role will have an impact in the execution of the insured digital servicing experience As a product owner of the digital insured servicing experience you are datadriven and a force for the Voice of the Customer VOCVoice of the Insured VOI to execute delightful and harmonious experiences around the insured You will work closely with development teams and stakeholders around to execute work uncover opportunities while always thinking of new key data analytics opportunities and data harmony as well as consistently providing recommendations and thought leadership around product best practices You feel comfortable being empowered in your role and can work collaboratively and autonomously You are a great communicator and will update leadership on progress in concise informative communications <p> <p><strong>Essential Job Functions and Responsibilities<strong> <p> <ul><li>Responsible for leading a crossfunctional team to define a product vision and strategy product roadmap and requirements for success<li> <li>Leads collaboration with key stakeholders to define business objectives facilitate sprint activities and create and communicate requirements that translate business needs into strategic business and technology initiatives <ul><li>Ensures a customercentric and datadriven approach to identify and advocate for iterative deliverables with measurable outcomes<li> <li>Leads collaboration with key stakeholders on user adoption strategies and progress on product adoption<li> <li>Creates and maintains training materials as needed to assist in product adoption<li> <li>Leads monitoring usage assessing user data and identifying opportunities to increase usage and improve user experience<li> <li>Leads the creation and maintenance of an actionable and prioritized backlog<li> <li>Serves as the liaison between the product owner delivery team and key stakeholders<li> <li>Participates in or facilitates all agile ceremonies eg standups planning retro etc<li> <ul><li> <li>Instill Product Mindset with a balanced team approach <ul><li>Ability to breakdown complex problems into simple solutions focused on important customer needs<li> <li>Focus on datadriven approaches to solving problems and validate solutions<li> <ul><li> <li>Develops and maintains strong relationships across the business<li> <li>Coaches mentors or pairs with other Product Managers<li> <li>May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection development and performance management for direct reports<li> <li>Performs other duties as assigned<li> <ul><p><strong>Job Requirements<strong> <p> <p><strong>Education Bachelors Degree or equivalent experience<strong> <p> <p><strong>Field of Study Information Technology Business or a related discipline<strong> <p> <p><strong>Experience Generally 5 or more years of related experience Demonstrated knowledge of and experience managing product development and development methodology ideally Extreme Programming Experience with Lean and UserCentered Design methodologies<strong> <p> <p><b>Business Unit<b> <p> <p>Business Technology <p> <p><b>Benefits <b> <p> <p>We offer competitive healthcare retirement and paid time off benefits for fulltime and parttime benefit eligible employees<p>
Sr. Analyst - Marriott Partnership Marketing
Company: American Express
Location: New York City, NY
Posted Mar 15, 2024
<p><strong>You Lead the Way Weve Got Your Back<strong> <p> <p>With the right backing people and businesses have the power to progress in incredible ways When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally <p> <p>At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong <p> <p>Join Team Amex and lets lead the way together <p> <p>As marketers at one of the most iconic brands in the world we play a major role in building authentic relationships with customers who impact life and business around the world Here creativity and inspired storytelling combine with powerful databased marketing and hyperpersonalized digital communication to create a genuine human connection that drives business results As a part of our diverse community of marketers you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments Create a dynamic career while doing work that matters for people and businesses everywhere Find your place in marketing on TeamAmex <p> <p>The US Consumer Services Team is responsible for our suite of consumer products services and experiences in the US including our premium cobrand cash back and lending portfolios Membership Rewards Global Travel amp Lifestyle Services the Centurion Lounge network our Global Dining and Resy businesses US Consumer Banking and bestinclass marketing programs across customer prospect and partner channels The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day <p> <p>The US Consumer Marketing team USCM is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle <p> <p><strong>How will you make an impact in this role<strong> <p> <ul><li>Own and manage endtoend campaign execution for the Marriott facetoface channels Vacation Club amp On Property including campaign calendar and creative collateral<li> <li>Develop and distribute reporting and analytics across all channels within Marriott acquisition digital email mobile and facetoface<li> <li>Support inperson and digital customer experience improvementscapabilities including kioskdigital application experiences and inperson processes<li> <li>Become a team leader in driving change and creating efficiency in job<li> <li>Support the management of the daytoday relationships and processes with key crossfunctional partners such as Product teams Technology Legal Compliance Finance Capabilities Brand Teams Creative Governance and Marketing Partners<li> <ul><p><strong>Minimum Qualifications<strong> <p> <ul><li>2+ years of marketing experience<li> <li>Strong analytical skills with the ability to use data to inform business decisions and articulate success <li> <li>Desire to join a highprofile resultsoriented and dynamic team<li> <li>Proactive selfmotivator who takes initiative learns followsup and identifies new approaches<li> <li>Positive attitude solutions orientation and commitment to success<li> <li>Passion for solving puzzles and simplifying complex issues<li> <li>Ability to build and leverage strong relationships to influence partners<li> <li>Strong organizational and analytical skills with keen attention to detail<li> <li>Ability to multitask and operate effectively under changing conditions<li> <li>Clear written and verbal communication<li> <li>BABS Required<li> <ul><p><b>Qualifications<b> <p> <p>Salary Range $5500000 to $10500000 annually + bonus + benefits <p> <p>The above represents the expected salary range for this job requisition Ultimately in determining your pay well consider your location experience and other jobrelated factors <p> <p>We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing That means we prioritize their physical financial and mental health through each stage of life Benefits include <p> <ul><li>Competitive base salaries <li> <li>Bonus incentives <li> <li>6 Company Match on retirement savings plan <li> <li>Free financial coaching and financial wellbeing support <li> <li>Comprehensive medical dental vision life insurance and disability benefits <li> <li>Flexible working model with hybrid onsite or virtual arrangements depending on role and business need <li> <li>20+ weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy <li> <li>Free access to global onsite wellness centers staffed with nurses and doctors depending on location <li> <li>Free and confidential counseling support through our Healthy Minds program <li> <li>Career development and training opportunities<li> <ul><p>For a full list of Team Amex benefits visit our Colleague Benefits Site <p> <p>American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law <p> <p>We back our colleagues with the support they need to thrive professionally and personally Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique inperson culture Depending on role and business needs colleagues will either work onsite in a hybrid model combination of inoffice and virtual days or fully virtually <p> <p>US Job SeekersEmployees Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement <p> <p>If the links do not work please copy and paste the following URLs in a new browser window httpswwwdolgovagenciesofccpposters to access the three posters <p> <p>Employment eligibility to work with American Express in the US is required as the company will not pursue visa sponsorship for these positions<p>
Client Success Manager
Company: American Software, Inc.
Location: Atlanta, GA
Posted Mar 14, 2024
Microsoft Dynamics, Salesforce) and other Microsoft Office applications • Preferred but not required; experience working within Gainsight Customer Success Solutions • Leader by example, consistently demonstrating commitment to core values of passion, accountability, curiosity, and teamwork Other responsibilities will include, but are not limited to: • Understanding our clients' business challenges, needs, and drivers to help identify where our solutions can align to help them achieve their goals • Discuss current issues, challenges, and concerns regarding our clients' services and solutions • Develop personalized success plans for each client that identify and prescribe appropriate activities to support the client's needs to drive long-term success • Be a client advocate, providing feedback to internal teams • Identify opportunities to further improve the client experience, report to management on areas of improvement • Strengthen our relationship with our clients for an ongoing and successful partnership • Navigate the client's organization to deepen strong relationships with key decision-makers • Provide high satisfaction and a great client experience • Partner with our sales, business consultants, professional services, customer support, product and marketing teams to drive clients toward value attainment and client satisfaction throughout the client lifecycle • Support the Marketing teams with client communication initiatives such as client newsletters, webinars, social media, references, and case studies to improve our overall interactions with clients Requirements • 2-5 years of sales, service, consulting, or similar client-facing business experience • 2-5 years of experience in a SaaS environment • Location requirements • Supply chain industry expertise preferred • Bachelor's degree or equivalent experience • Travel for internal and client onsite meetings as required post pandemic (25% travel) • Deep industry expertise in supply chain, understanding of challenges and business process, with best practices to overcome them • Knowledge of supply chain planning systems functionality and technology • Technical savvy, ability to understand enterprise architecture environments • Preferred but not required: has experience working within Logility, Inc. solutions • Experience in account management; ability to grow and retain accounts, build executive relationships, ability to identify organizational structure, and quickly identify, and communicate potential risks and issues • Strong client relationship skills; confidence to target and build new relationships • Client focused; self-driven and passionate about working with clients, empathy towards client concerns • Strong influencing and negotiation skills • Experience leading effective cross-functional teams by demonstrating strong communication, listening, team building, and conflict management skills • Consultative style; personable with natural problem-solving abilities, critical thinker with the ability to solve complex problems independently • Analytical and data-driven; ability to translate analysis of complex data into meaningful information • Communicates clearly and with authority, verbally, as well as written communication • Strong presentation skills and executive presence; effectively present business concepts and communicate to all levels of an organization • Proactive with a strong eye for detail • Organizational skills; ability to define a client success plan with very minimal guidance • Excellence oriented; committed to performance • Demonstrated discretion; ability to work with confidential information • Proficiency using a CRM tool (i.e. The CSM will need to regularly track client product usage, stakeholder engagement, and other touch point parameters, generate reports, and present your client portfolio behavior and performance to senior management. This individual will need to understand and present the Logility Value proposition of our Services, Solutions, Cloud, and educational offerings and employ a consultative approach to achieve quantifiable results and drive outcomes for our clients. This individual will need to track client activities and flag red alerts to higher management while collecting, updating, maintaining, and analyze key client health metrics to accurately monitor clients' health and risk of churn. They will work with current clients to assure they are getting maximum value out of the solution by understanding their strategic growth plans, technology strategy, and their industry market dynamics. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visitwww.logility.com. Logility is a wholly-owned subsidiary of American Software, Inc. (NASDAQ: AMSWA). Responsibilities: The role of the Client Success Manager (CSM) is the qualified individual that engages with existing clients, acutely assesses their needs, strategically works with all teams across the organization to align the use of our solutions and services to achieve those needs and ensures that the client attains their expected outcomes by tactically and proactively taking actions to guide the client toward realizing business value from our solution(s).
(Remote) Product Operations Manager
Company: First American Title
Location: Orange County
Posted Mar 15, 2024
<p><strong><b>Who We Are<b><strong> <p> <p>Join a team that puts its People First Since 1889 First American NYSE FAF has held an unwavering belief in its people They are passionate about what they do and we are equally passionate about fostering an environment where all feel welcome supported and empowered to be innovative and reach their full potential Our inclusive peoplefirst culture has earned our company numerous accolades including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years We have also earned awards as a best place to work for women diversity and LGBTQ+ employees and have been included on more than 50 regional best places to work lists First American will always strive to be a great place to work for all For more information please visit wwwcareersfirstamcom <p> <p><strong><b>What We Do<b><strong> <p> <p>Join a transformative team that is shaping the way First American builds and delivers worldclass technology products that fuel the real estate industry The Document Management Solutions team is responsible for delivering a suite of enterprise applications that streamline title form template content and document management across First American <p> <p>We are looking for a selfstarter who thrives in driving operational rigor As a Product Operations Manager you will drive crossfunctional collaboration for the implementation of the product development process execution of our roadmap and ultimately the delivery of highquality experiences to our users You will play a critical role in ensuring successful product intake discovery and launches You will continuously seek ways to improve the efficiency effectiveness and scalability of the product development process <p> <p>We are open to remote candidates for this role <p> <p><b>What Youll Accomplish<b> <p> <ul><li>Create and implement plans for pre and postproduct launch processes <li> <li>Proactively identify and mitigate operational risks that may impact delivery timelines quality and end user experience <li> <li>Act as the primary escalation point for internal stakeholders and end users and coordinate the resolution of issues <li> <li>Create and manage user feedback loops relaying findings to Product <li> <li>Collaborate with Data Science Analytics Product and Engineering to analyze data and produce meaningful insights to inform decisionmaking <li> <li>Manage the product tool stack and establish usage protocols <li> <li>Facilitate experiments by establishing best practice guidelines and tracking and sequencing experiments <li> <li>Continuously improve the product life cycle processes and channels of communication <li> <li>Liaison with Product Marketing Customer Support and other departments to ensure product enablement success <li> <li>Collaborate with Product Managers to publish regular reporting for internal stakeholders and leadership <li> <ul><p><b>What Youll Bring <b> <p> <ul><li>2+ years of experience in product management andor product operations <li> <li>Direct experience managing product life cycle processes <li> <li>Ability to proactively address issues and blockers to ensure smooth product operations <li> <li>Strong experience facilitating effective communication coordination and alignment amongst key partners and stakeholders to drive successful product outcomes <li> <li>Experience conducting analysis and translating into actionable steps <li> <li>A customerfirst mindset always keeping the customers interest in mind when making decisions <li> <li>Experience working with Agile methodology sprintbased approaches and taking a prioritized pragmatic approach to ensure the correct product gets built and delivered on time <li> <li>Experience using data mining tools customer experience management software and direct observation to identify user behavior design and refine product features <li> <li>Proficiency with standard MS productivity tools Office Visio and Teams web analytics and pathing tools eg Google Analytics Pendo Heap Real Story collaboration tools eg Mural Miro and product management tools eg Jira Confluence<li> <ul><p>Pay Range $77660 $151250 Annually <p> <p>This hiring range is a reasonable estimate of the base pay range for this position at the time of posting Pay is based on a number of factors which may include jobrelated knowledge skills experience business requirements and geographic location <p> <p>SPDreferral <p> <p><strong><b>What We Offer<b><strong> <p> <p>By choice we dont simply accept individuality we embrace it we support it and we thrive on it Our People First Culture celebrates diversity equity and inclusion not simply because its the right thing to do but also because its the key to our success We are proud to foster an authentic and inclusive workplace For All You are free and encouraged to bring your entire unique self to work First American is an equal opportunity employer in every sense of the term <p> <p>Based on eligibility First American offers a comprehensive benefits package including medical dental vision 401k PTOpaid sick leave and other great benefits like an employee stock purchase plan<p>
Customer Engagement Manager-Silver & Fit (Remote)
Company: American Specialty Health Incorporated
Location: Remote
Posted Mar 14, 2024
<p><strong>Description<strong> <p> <p>American Specialty Health Incorporated is seeking a Customer Engagement Manager SilverampFit to join our Fitness amp Health Management department This position will deliver and demonstrate the value of American Specialty Health and its productsprograms The Customer Engagement manager will increase awareness and promotion of the SilverampFit program and other American Specialty Health programs with health plan members sales agents brokers health system and community partners The Customer Engagement manager will develop and execute on geographic specific action plans to support and contribute to the Sales Clients Services Marketing and other internal teams directives <p> <p>The Customer Engagement Manager will utilize CRM to maintain database of national brokers identify marketing opportunities coordinate awareness meetings formal awareness presentations and support Client Services with current SilverampFit and other ASH program customers <p> <p><b>Salary Range <b> <p> <p>American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidates qualifications education skill set years of experience and internal equity $56000 to $65000 FullTime Annual Salary Range <p> <p><strong>Remote Worker Considerations <strong> <p> <p>Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with companyprovided technology equipment <p> <p><b>Remote Worker Considerations<b> <p> <p>Candidates who are selected for this position will be trained remotely and must be able to work from home WFH in a designated work area with companyprovided technology equipment This remoteWFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network minimum internet download of 50 Mbps and 10 Mbps upload speed <p> <p><strong>Responsibilities<strong> <p> <ul><li>Increasing awareness and value proposition of SilverampFit program with Sales Agent and Broker Community in an assigned region or geographic area<li> <li>Primarily SilverampFit program awareness position with travel required<li> <li>Responsible for identifying opportunities to increase SilverampFit awareness with medicahospital and community partners<li> <li>Develops a Customer Engagement plan outlining the best way to manage clients and prospective customers in an assigned region or geographic area<li> <li>Conducts regular strategy meetings with local and regional health plan clients<li> <li>Collaborates with Sales Client Services Marketing and other internal partners to develop strategies to support meet and exceed client objectives<li> <li>Develops and maintains strong relationships with key stakeholders both internal and external partners<li> <li>Works collaboratively with Digital Marketing and direct manager to coordinate email campaigns designed to qualified leads<li> <li>Monitors local and regional market and competitive intelligence to determine potential impacts and opportunities for the organization<li> <li>Understands and monitors the fitness network to mitigate risks and potential opportunities<li> <li>Needs to manage time effectively to achieve maximum results<li> <li>Schedule appointments for update calls webinars followup meetings and formal trainings presentations<li> <li>Will be required to participate in national industry conferences events andor expos<li> <li>Integrates with Sales Marketing to increase digital footprint social media specific materials and others and Client Services<li> <li>Maintain CRM database to produce customer reports weekly reports outlining activities challenges and progress<li> <li>Responsible for maintaining a CRM database of contact people ensure that data is accurate complete and up to date in CRM<li> <li>Provides other adhoc reports as requested by management<li> <li>Quarterly goals will be established with Sr Director Client and Broker Engagement Sales<li> <li>Supporting Sales and Client Services with current SilverampFit ActiveampFit ASHCare and VPTR initiatives and customers<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>Bachelors degree in business marketing fitness wellness related field or equivalent experience If equivalent experience high school diploma required<li> <li>Minimum of 35 years of experience in sales marketing and creating brand awareness at the local regional or national level<li> <li>Experience in the fitness wellness or health care field preferred<li> <li>Valid Drivers license with good driving record Availability of automobile for on the job use and proof of insurance<li> <li>Must have acceptable credit to qualify for a company American Express Card<li> <li>Strong public speaking verbal and written communication skills<li> <li>Basic computer skills including Microsoft Word Power Point and Excel<li> <ul><p><strong>Core Competencies <strong> <p> <ul><li>Demonstrated ability to interact in a positive respectful manner and establish and maintain cooperative working relationships<li> <li>Ability to display excellent customer service to meet the needs and expectations of both internal and external customers<li> <li>Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational<li> <li>Ability to effectively organize prioritize multitask and manage time<li> <li>Demonstrated accuracy and productivity in a changing environment with constant interruptions<li> <li>Demonstrated ability to analyze information problems issues situations and procedures to develop effective solutions<li> <li>Ability to exercise strict confidentiality in all matters<li> <ul><p><strong>Mobility<strong> <p> <p>Primarily sedentary able to sit for long periods of time <p> <p><strong>Physical Requirements<strong> <p> <p>Ability to speak see and hear other personnel andor objects Ability to communicate both in verbal and written form Ability to travel within the facility Capable of using a telephone and computer keyboard Ability to lift up to 50 lbs <p> <p><strong>Environmental Conditions<strong> <p> <p>Usual office setting When traveling outside the facility usual weather traffic and related travel conditions are applicable <p> <p><strong>American Specialty Health is an Equal OpportunityAffirmative Action Employer<strong> <p> <p>All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law <p> <p>Please view Equal Employment Opportunity Posters provided by OFCCP here <p> <p>If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability To request an accommodation contact our Human Resources Department at 800 8483555 x6702 <p> <p>ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the Companys legal duty to furnish information <p> <p>LIRemote Marketing Sales travel<p>
Digital Marketing Manager (Puerto Rico)
Company: American Financing
Location: Remote
Posted Mar 14, 2024
AFC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis protected by law. All employment is decided on the basis of qualifications, merit and business need. LI-PR WHAT WE BRING Medical, Dental, Vision, 401k Paid time off and sick days Paid holidays Long-term paid disability Paid maternity and bonding leave Full desk equipment provided American Financing Corporation (AFC) is an Equal Opportunity Employer. WHAT YOU BRING Excellent understanding of digital practices such as SEO, SEM, SMO, and PPC Excellent financial and analytic abilities Strong leadership and project management skills No less than 5 years’ experience in Search Engine Marketing (SEM) and Paid Search (PPC) Experience with website analysis using a variety of tools including Google Analytics, Google Ads, search trends, digital marketing technologies, CRM software, and internal reporting tools No less than 5 years working and/or managing a team in moderate to high volume Google Ads and Microsoft Ads accounts Familiarity with web design, UI/UX strategies, website optimization, and customer journeys Bachelor’s degree in marketing, communications, or related field in combination with minimum five years’ experience in the field Strong analytics experience and skill set. WHAT YOU WILL DO Manages, monitors, and evaluates search results and performance across paid search, organic, affiliate, and other related channels Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, and quality standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing changes Works alongside other teams to direct organic strategy and ensure adherence to SEO best practices, changes to site architecture, content quality and focus, internal and external linking, backlinking strategy, and other factors to improve SEO positions for target keywords Meets marketing and sales financial objectives by forecasting growth opportunities that align with business goals; preparing weekly, monthly, and annual budgets and spend tracking; analyzing variances; initiating corrective actions Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating Google Ads accounts across owned properties Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share Optimizes awareness, decisioning, commitment customer journeys through effective message testing and landing page experiences across various channels to increase effectiveness by channel Recommends and executes changes to account, website, channel structures according to market trends and business objectives Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in digital channels and campaigns Communicates active digital marketing initiatives, project development, timelines, forecast, and results to team and management Protects organization's value by keeping information confidential Maintains current knowledge of digital advertising and marketing industry trends and developments by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Accomplishes marketing and organization mission by completing related results as needed Manages various aspects of advertising and marketing, including but not limited to: digital advertising (paid search, display, video), organic search (Online, radio, television, print, etc. Ability to quickly parse complex data to anticipate and/or react to course corrections as needed Cross-platform digital marketing experience, including social media, search engine, and website management Copywriting skills, and/or journalism skills; photography skills; art direction and video editing experience Excellent verbal and written communications skills; strong organizational and multitasking skills; strong interpersonal and teamwork skills Supervisory experience with internal and external staff, partners, and vendors Experience communicating and collaborating with executive leadership **We are looking for local Puerto Rico candidates or those willing to relocate. Ability to synthesize complex data in Excel or Google Sheets across multiple sources to extract actionable insights and communicate trends both up and down Proven experience in goal setting, tracking, and reporting. Casual work environment Family-owned, Customer-focused Denver Post Top Workplace Top 50 Family-Owned Business Best of Colorado Business Inc. 5000 Fastest-growing Private Company JOB SUMMARY American Financing is a rapidly growing, Colorado-born, national mortgage lender looking for an experienced, analytical Digital Marketing Manager. Wherever your passions lie, you can find rewarding work and new opportunities here. This position will accomplish business development activities by researching and developing marketing opportunities.