Jobs at Avalara
2,907 open positions
Sr Manager, Implementation and Technical Support
Company: Avalara
Location: Raleigh-Durham, NC
Posted Mar 08, 2024
The Manager Implementation and Technical Support role at Avalara involves leading a team of professionals to deliver high-quality implementation and technical assistance to customers. The role requires managing day-to-day operations, enhancing customer communication and satisfaction, and driving rapid issue resolution. The candidate must have 2-4 years of property tax knowledge, a BA/BS degree, and 5+ years of experience in managing technically focused, customer-facing teams. Key responsibilities include managing and mentoring personnel, overseeing implementation and support operations, collaborating with customers, and analyzing metrics for service improvement. Avalara is a fast-growing company offering cloud-based tax compliance solutions worldwide.
Senior Sales Executive
Company: Avalara
Location: Raleigh-Durham, NC
Posted Mar 08, 2024
Avalara is seeking a Sales Executive to boost net new sales growth by selling their sales tax compliance solutions. The role involves identifying sales opportunities, managing the sales process, and maintaining relationships with partners. The ideal candidate should have a BA/BS, 5+ years of B2B sales experience, and a proven track record of exceeding quotas. Avalara is a global company specializing in cloud-based tax compliance solutions, serving businesses of all sizes.
Sr. Insider Threat Analyst
Company: Avalara
Location: Raleigh-Durham, NC
Posted Mar 12, 2024
<p>Overview <p> <p>Avalara Inc wwwAvalaracom is the leading provider of cloudbased software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes <p> <p>What is it like to work at Avalara Come find out We are committed to the following success traits that embody our culture and how we work together to accomplish great things Fun Passion Adaptability Urgency Simplicity Curiosity Humility Ownership Optimism <p> <p>Avalara is looking for an experienced <strong>Sr<strong> <strong>Insider Threat Analyst<strong> to join the Security Operations group This senior role will be a vital member of the Detection and Response Team DART participating in DART activities and capabilities The Sr Insider Threat Analyst will develop and implement new security mechanisms processes and policies specific to insider threat risks This role will help with support the SecOps analysts and work closely with crossfunctional teams to effectively mitigate insider threats <p> <p><strong>This role will be based out of our Durham NC office A hybrid work schedule is required likely 3 days in the office or as needed Relocation assistance is available <strong><strong>C2C is NOT available for this role<strong> <p> <p>Responsibilities <p> <ul><li>Develop and maintain insider risk techniques and procedures including use case development surrounding data exfiltration internal fraud privilege escalations and sabotage<li> <li>Create tactics and procedures to identify insider threats and other related threats<li> <li>Identify and implement opportunities for continuous program improvement<li> <li>Coordinate execution of the program across key stakeholders including HR Legal and Compliance<li> <li>Evaluate tools for efficacy and interoperability with existing platforms and data sets<li> <li>Aggregate analyze and evaluate technical data sources to identify insider risks<li> <li>Partner with the Global Threat Intelligence Team Adversarial Team and data engineering teams to implement new detection logic<li> <li>Draft and present detailed investigative reports and summaries<li> <ul><p>Qualifications <p> <ul><li>Experience with tools and technologies used for insider threat detection such as data loss prevention DLP user and entity behavior analytics UEBA and security information and event management SIEM platforms<li> <li>Ability to professionally handle confidential matters with appropriate judgement around escalation<li> <li>A strong understanding of the cyber threat landscape with significant experience in the cyber and insider threat analysis process<li> <li>Excellent verbal and written communication skills<li> <li>Strong experience and understanding of Splunk ES<li> <li>Experience developing Splunk queries and dashboards is a plus<li> <li>Scripting and automation experience is a plus <li> <li>Collaboration communication interpersonal and organizational skills <li> <li>Bachelors degree in computer science information security or relevant experience <li> <li>Certifications related to digital forensics and incident response is a plus <li> <ul><p><strong>Benefits<strong> <p> <p>Avalaras benefits for eligible employees includes company benefits such as medical dental and vision coverage life ADampD and disability insurance a 401k retirement plan 17 days of paid time off annually 12 paid holidays paid parental leave an employee assistance program and subsidized transportation options for commuters <p> <p>All benefits are subject to eligibility requirements and Avalara reserves the right to modify or change these benefits programs at any time with or without notice unless otherwise required by law <p> <p>About Avalara <p> <p><strong>About Avalara<strong> <p> <p>Were building cloudbased tax compliance solutions to handle every transaction in the world Imagine every transaction you make every tank of gas cup of coffee or pair of sneakers every movie ticket meal kit or streamed song every sensortosensor ping Nearly every time you make a purchase physical or digital theres an accompanying unique and nuanced tax compliance calculation The logic behind calculating taxes the rules rates and boundaries is a global layered threedimensional mess of complexity with compliance dictated by governments and applied by every business every day <p> <p>Avalara works with businesses of all sizes all over the world from corner stores to gigantic global retailers to calculate tax accurately and automatically at speeds measured in milliseconds Thats a massive technical challenge in terms of scale reliability and complexity and we do it better than anyone Thats why were growing fast Headquartered in Seattle Avalara has offices across the US and around the world in Brazil Canada India UK Belgium and across Europe <p> <p><strong>Equal Opportunities<strong> <p> <p>Avalara is an Equal Opportunity Employer All qualified candidates will receive consideration for employment without regard to race colour creed religion age gender national orientation disability sexual orientation US Veteran status or any other factor protected by law<p>
Team Lead
Company: Avalara
Location: Raleigh-Durham, NC
Posted Mar 11, 2024
<p>Overview <p> <p>The Enterprise Customer Account Management Team Lead will work in close partnership with our worldclass Enterprise Customer Account Manager CAM team to drive retention and the upsell of Avalaras wide range of products to existing Avalara customers The Enterprise Team Lead will serve as the subject matter expert SME for the CAM role and will be considered the goto resource for the CAM team from training and enablement to support throughout the upsell and crosssell sales motion The Enterprise Team Lead must have strong sales strategy skills the ability to lead and influence and flourish in a fastpaced exciting <p> <p>environment The position is for a candidate that is interested in a path to sales management <p> <p>Responsibilities <p> <ul><li>Work across the Enterprise CAM organization to help the team close deals and achieve upsell bookings and retention targets<li> <li>Develop plans to deliver on upsell target including how to increase the product and process knowledge of the CAM team <li> <li>Be the subject matter expert for CAM processes and best practices including but not limited to account reviews time management forecasting pipeline management prospecting and quoting <li> <li>Support CAMs with product whitespace identification and portfolio planning to drive targeted customer outreach<li> <li>Support CAMs during customer upsell conversations from discovery and qualification to product demos to deal negotiations and closing <li> <li>Partner with CAM Managers to understand knowledge and process gaps and provide feedback on CAM improvement<li> <li>Help CAMs understand their customers business environment and provide valuable actionable recommendations to drive product upsell success<li> <li>Work in a team environment with multiple internal teams to solve problems and deliver results <li> <ul><p>Qualifications <p> <ul><li>Bachelors degree BS or BA from an accredited college or university or equivalent career experience<li> <li>Minimum 8 years of sales customer account management customer success or related experience SaaS experience preferred<li> <li>Experience developing sales opportunities and being directly involved in customer revenue expansion motions and activities <li> <li>Strong communication interpersonal organizational and presentation skills<li> <li>Efficient work habits that allow for a significant level of multitasking and ability to effectively prioritize to deliver impact and results<li> <li>Experience working with senior executive level personnel both internally and with customers <li> <li>Consistent record of achieving performance goals including quotas revenue targets or other key performance indicators<li> <li>Ability to think strategically solve problems effectively and tenaciously followthrough to deliver outcomes<li> <li>Resultsoriented with strong people and time management skills highly organized motivated and driven to succeed<li> <li>Experience dealing with ambiguity must have the ability to take initiative and work in a fastpaced environment while balancing multiple demands and shifting priorities<li> <li>Deep knowledge of Salesforce Microsoft suite and collaboration tools like Zoom Slack etc<li> <ul><p>About Avalara <p> <p><strong>About Avalara<strong> <p> <p>Were building cloudbased tax compliance solutions to handle every transaction in the world Imagine every transaction you make every tank of gas cup of coffee or pair of sneakers every movie ticket meal kit or streamed song every sensortosensor ping Nearly every time you make a purchase physical or digital theres an accompanying unique and nuanced tax compliance calculation The logic behind calculating taxes the rules rates and boundaries is a global layered threedimensional mess of complexity with compliance dictated by governments and applied by every business every day <p> <p>Avalara works with businesses of all sizes all over the world from corner stores to gigantic global retailers to calculate tax accurately and automatically at speeds measured in milliseconds Thats a massive technical challenge in terms of scale reliability and complexity and we do it better than anyone Thats why were growing fast Headquartered in Seattle Avalara has offices across the US and around the world in Brazil Canada India UK Belgium and across Europe <p> <p><strong>Equal Opportunities<strong> <p> <p>Avalara is an Equal Opportunity Employer All qualified candidates will receive consideration for employment without regard to race colour creed religion age gender national orientation disability sexual orientation US Veteran status or any other factor protected by law<p>
Strategic Partner Manager - Technology Partners
Company: Avalara
Location: Raleigh-Durham, NC
Posted Mar 14, 2024
<p>Overview <p> <p>The Strategic Partner Manager is responsible for accelerating growth across an assigned portfolio of ISV strategic partner accounts helping Avalara achieve its goals and generate incremental ARR <p> <p>The technology partner accounts that the Strategic Partner Manager will lead are handselected by the organization as having high potential for exponential growth velocity and being on a distinguished fast track to level up their success within the Avalara Partner Program The Strategic Partner Manager is their catalyst <p> <p>This position forms deep relationships with external partners at all levels of their organization provides a main point of contact for the partnership internally and externally drives product roadmap and gotomarket plans with partners to enhance their integrations to Avalara and is the entry point for the partner working with Avalara Sales Marketing Product and other business units <p> <p>This role demands adept relationship management crossfunctional coordination and business development skills to drive mutual growth and success The ideal candidate has multiple years of experience leading strategic accounts demonstrates strong communication and project management skills and has an analytical mindset with a bias for action <p> <p>Responsibilities <p> <p>Partner Relationship Management <p> <ul><li>Serve as the partnership lead and primary point of contactexternally and internallyfor all partner accounts in an assigned portfolio <li> <li>Maintain clear and regular communication with key partners driving adoption of product updates program participation comarketing execution and other revenuedriving opportunities <li> <li>Cultivate and expand a network of executive relationships at key partner companies <li> <li>Model size and prioritize product and strategic initiative programs to maximize revenue and ROI across your partner account portfolio <li> <li>Represent Avalara at various events conferences and onsite meetings with partners <li> <ul><p>Account Planning amp Strategy <p> <ul><li>Together with the Director of Strategic Partnerships define annual growth goals and strategic plans for and with your partners <li> <li>Orchestrate a crossfunctional team of sales enablement partner marketing product management and sales colleagues to execute on fast track strategic plans <li> <li>Deliver quarterly and annual business reviews with each partner to track performance against goals and secure next steps to accelerate nextlevel achievement <li> <li>Coordinate with our Business Development and Partner Launch team to launch new products updates and gotomarket models <li> <ul><p>Accelerator Growth Program Success <p> <ul><li>Collect monthly performance data and prepare regular presentations for Avalara leadership to present metrics and analytical insight on your portfolio with key takeaways recommendations and any pivot plan deltas <li> <li>Share insights and recommendations with the team to help refine and innovate fast track partner strategies and the Avalara Partner Program structure <li> <li>Hit key milestones with partners in defined timeframes to graduate them from the accelerator program as we onboard new fast track partners periodically <li> <ul><p>Qualifications <p> <ul><li>3+ years of experience in partner management strategic partnerships or account management consulting <li> <li>Industry experience in SaaS ecosystems Experience with ERPs eCommerce platforms billing engines fintech companies accounting firms POS systems or other cloudbased transaction or invoicing solutions is a plus <li> <li>Experience with building developing and growing strategic partnerships and relevant programs that deliver longterm revenue growth and customerpartner satisfaction <li> <li>Excellent written verbal and presentation communication skills especially strong with an executive audience <li> <li>Analytical mindset with the ability to use data for decisionmaking <li> <li>Highly organized with strong project management skills <li> <li>A selfstarter who can work with minimal supervision to drive results <li> <li>Strong tolerance for ambiguity able to focus and execute in a changing environment ability to make things happen <li> <li>Ability to build and maintain positive working relationships while delivering results in a highly complex matrixed global organization <li> <li>Ability and willingness to travel 2025 <li> <li>Energy and enthusiasm with a willingness to travel <li> <li>BABS degree or equivalent required <li> <ul><p>About Avalara <p> <p><strong>About Avalara<strong> <p> <p>Were building cloudbased tax compliance solutions to handle every transaction in the world Imagine every transaction you make every tank of gas cup of coffee or pair of sneakers every movie ticket meal kit or streamed song every sensortosensor ping Nearly every time you make a purchase physical or digital theres an accompanying unique and nuanced tax compliance calculation The logic behind calculating taxes the rules rates and boundaries is a global layered threedimensional mess of complexity with compliance dictated by governments and applied by every business every day <p> <p>Avalara works with businesses of all sizes all over the world from corner stores to gigantic global retailers to calculate tax accurately and automatically at speeds measured in milliseconds Thats a massive technical challenge in terms of scale reliability and complexity and we do it better than anyone Thats why were growing fast Headquartered in Seattle Avalara has offices across the US and around the world in Brazil Canada India UK Belgium and across Europe <p> <p><strong>Equal Opportunities<strong> <p> <p>Avalara is an Equal Opportunity Employer All qualified candidates will receive consideration for employment without regard to race colour creed religion age gender national orientation disability sexual orientation US Veteran status or any other factor protected by law<p>
Technical Program Manager
Company: Avalara
Location: Raleigh-Durham, NC
Posted Mar 12, 2024
<p>Overview <p> <p>Avalara is the worldwide leader in sales and use tax calculation We are the first to admit it sales tax calculation is not great But revolutionising fundamental business processes thats big time And that is what we are doing every day bringing technology to bear on arcane tedious tasks that every business in the world must deal with <p> <p>As a <strong>Technical Program Manager<strong> at Avalara you will be responsible for planning executing and overseeing technical programs within Information Technology that drive our success You will collaborate closely with crossfunctional teams partners and stakeholders to ensure program objectives are met within scope and timeline It will be up to you to convert product vision and requirements into the finished product This role is an excellent opportunity for an experienced individual looking to take their career to the next level in a fastpaced and dynamic environment <p> <p>Avalara is a global company with engineering centres across multiple locations in the world We work in an open supportive collaborative environment that makes taxes and compliance less taxing to deal with Despite our size we maintain a startup culture focused on building great software and having the maximum impact on the world that we can have and having fun while doing it Check us out We would love to talk to you about what we are up to <p> <p><strong>This role will be based out of our Durham NC office A hybrid work schedule is required likely 3 days in the office or as needed Relocation assistance is available C2C is NOT available for this role<strong> <p> <p>Responsibilities <p> <p><strong>Communication<strong> Act as a bridge between technical teams management and other stakeholders Provide regular program updates to senior managers and address their concerns Manage and resolve risks issues and dependencies <p> <p><strong>Program Planning and Strategy<strong> Work with senior program managers to create program plans and strategies Define the programs scope objectives and deliverables Collaborate with stakeholders to maintain a multiquarter delivery roadmap Create and maintain comprehensive program reports <p> <p><strong>Program Execution<strong> Coordinate program activities tasks and resources and remove obstacles Monitor program progress and take corrective actions as needed Ensure adherence to program timelines and processes <p> <p><strong>Stakeholder Management<strong> Keep key stakeholders informed about program progress Build relationships with program and crossfunctional teams to drive program goals Work with stakeholders to ensure customer needs are met and facilitate communication <p> <p><strong>Risk and Issue Management<strong> Assess program execution and escalate risks in a timely manner Track risks to closure to minimize their impact Identify potential changes to initial assumptions and take proactive steps to mitigate risks <p> <p><strong>Process Improvement<strong> Identify and implement process improvements across project teams Participate in quality improvement initiatives Contribute to improving processes within the organisation <p> <p><strong>Team Leadership<strong> Lead and motivate crossfunctional program teams Cultivate a collaborative and innovative program culture Mentor and guide team members when needed <p> <p><strong>Methodology<strong> Apply the organizations Software Development Life Cycle framework to the program Maintain standard program documents such as status updates program charter roadmaps and checklists <p> <p>Qualifications <p> <ul><li>Bachelors degree in a relevant field eg Computer Science Engineering<li> <li>Minimum 5 or more years of technical project program management experience in a software SaaS or systems development environment including internal process development and change management<li> <li>Strong knowledge of Program and Project management methodologies tools and best practices<li> <li>Excellent interpersonal communication and leadership influencing skills<li> <li>Proficiency in ProgramProject management software eg Jira Confluence Power BI<li> <ul><p><strong>Preferred<strong> <p> <ul><li>SAFe Agilist PMP CSM or similar Project management certification<li> <li>ITIL Foundation Certification<li> <ul><p><strong>Benefits<strong> <p> <p>Avalaras benefits for eligible employees includes company benefits such as medical dental and vision coverage life ADampD and disability insurance a 401k retirement plan 17 days of paid time off annually 12 paid holidays paid parental leave an employee assistance program and subsidized transportation options for commuters <p> <p>All benefits are subject to eligibility requirements and Avalara reserves the right to modify or change these benefits programs at any time with or without notice unless otherwise required by law <p> <p>About Avalara <p> <p><strong>About Avalara<strong> <p> <p>Were building cloudbased tax compliance solutions to handle every transaction in the world Imagine every transaction you make every tank of gas cup of coffee or pair of sneakers every movie ticket meal kit or streamed song every sensortosensor ping Nearly every time you make a purchase physical or digital theres an accompanying unique and nuanced tax compliance calculation The logic behind calculating taxes the rules rates and boundaries is a global layered threedimensional mess of complexity with compliance dictated by governments and applied by every business every day <p> <p>Avalara works with businesses of all sizes all over the world from corner stores to gigantic global retailers to calculate tax accurately and automatically at speeds measured in milliseconds Thats a massive technical challenge in terms of scale reliability and complexity and we do it better than anyone Thats why were growing fast Headquartered in Seattle Avalara has offices across the US and around the world in Brazil Canada India UK Belgium and across Europe <p> <p><strong>Equal Opportunities<strong> <p> <p>Avalara is an Equal Opportunity Employer All qualified candidates will receive consideration for employment without regard to race colour creed religion age gender national orientation disability sexual orientation US Veteran status or any other factor protected by law<p>
AEM Developer
Company: Avalara
Location: Raleigh-Durham, NC
Posted Mar 14, 2024
<p>Overview <p> <p>Avalara Inc wwwAvalaracom is the leading provider of cloudbased software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes <p> <p>What is it like to work at Avalara Come find out We are committed to the following success traits that embody our culture and how we work together to accomplish great things Fun Passion Adaptability Urgency Simplicity Curiosity Humility Ownership Optimism <p> <p>We are building cloudbased tax compliance solutions to handle every transaction in the world Imagine every transaction you make every tank of gas cup of coffee or pair of sneakers every movie ticket or streamed song every sensortosensor ping Nearly every time you make a purchase physical or digital there is an accompanying unique and nuanced tax compliance calculation <p> <p>We are seeking a highly motivated experienced <strong>AEM Developer<strong> to join our team <p> <p>Do you appreciate the value of engineering in the digital marketing realm Do you have 5+ years frontend HTMLCSSJavascript experience working within an agile framework and thrive on variety If yes to all come explore Avalaras Marketing Technology Group and contribute to our global future <p> <p><strong>This role will be based out of our Durham NC office A hybrid work schedule is required likely 3 days in the office or as needed Relocation assistance is available C2C is NOT available for this role<strong> <p> <p>Responsibilities <p> <ul><li>Support webrelated systems as member of this team with a variety of front and occasional backend coding responsibility<li> <li>Develop quality code that is welldocumented testable and production ready<li> <li>Understand and implement business requirements from the development of new components and features to systems integration and complex user interfaces<li> <li>Understandsupport lead generation and interaction goals of the web marketing team<li> <li>Work with scrum master on project priority providing feedback on status and blockers<li> <li>Take initiative to research and learn emerging technologies when asked<li> <li>Work with other developers system engineers and QA engineers throughout the product development testing and implementation phases to ensure product integrity<li> <li>Stay current on technical advancements and suggest ways to streamline tasks and processes for efficiency<li> <li>Be passionate about building web solutions that are resilient secure and scalable to function in a global 247 intensive business environment<li> <li>Interacting with Marketing stakeholders and understanding how to turn nontechnical business goals into concrete development action items<li> <ul><p>Qualifications <p> <ul><li>Bachelors Degree in Computer Science or equivalent experience<li> <li>5+ years software engineering experience with broad understanding of web principles and technologies<li> <li>3+ years working with REACT<li> <li>3+ years working with an objectoriented server language Java C etc<li> <li>2+ years ES6 development creating simple interactive web applications<li> <li>2+ years HTMLCSS SASS creation<li> <li>2+ years using RESTful APIs<li> <li>Familiar with responsive development Bootstrap a plus<li> <li>Experience with GIT Jenkins a bonus<li> <li>Track record of accurate task breakdownestimation unit testing and delivering on time and in scope<li> <li>Experience using project tracking software Jira a bonus<li> <li>Experienced in Agile development and comfortable in a Scrum team<li> <ul><p><strong>Benefits<strong> <p> <p>Avalaras benefits for eligible employees includes company benefits such as medical dental and vision coverage life ADampD and disability insurance a 401k retirement plan 17 days of paid time off annually 12 paid holidays paid parental leave an employee assistance program and subsidized transportation options for commuters <p> <p>All benefits are subject to eligibility requirements and Avalara reserves the right to modify or change these benefits programs at any time with or without notice unless otherwise required by law <p> <p>About Avalara <p> <p><strong>About Avalara<strong> <p> <p>Were building cloudbased tax compliance solutions to handle every transaction in the world Imagine every transaction you make every tank of gas cup of coffee or pair of sneakers every movie ticket meal kit or streamed song every sensortosensor ping Nearly every time you make a purchase physical or digital theres an accompanying unique and nuanced tax compliance calculation The logic behind calculating taxes the rules rates and boundaries is a global layered threedimensional mess of complexity with compliance dictated by governments and applied by every business every day <p> <p>Avalara works with businesses of all sizes all over the world from corner stores to gigantic global retailers to calculate tax accurately and automatically at speeds measured in milliseconds Thats a massive technical challenge in terms of scale reliability and complexity and we do it better than anyone Thats why were growing fast Headquartered in Seattle Avalara has offices across the US and around the world in Brazil Canada India UK Belgium and across Europe <p> <p><strong>Equal Opportunities<strong> <p> <p>Avalara is an Equal Opportunity Employer All qualified candidates will receive consideration for employment without regard to race colour creed religion age gender national orientation disability sexual orientation US Veteran status or any other factor protected by law<p>
Implementation Specialist
Company: Avalara
Location: Raleigh-Durham, NC
Posted Mar 08, 2024
Avalara is seeking an Implementation Specialist for their Property Tax team in Durham, NC. The role involves working closely with clients to analyze data, format it for software implementation, and resolve any challenges. The ideal candidate should have experience in property tax or Sales & Use Tax, strong Excel skills, and excellent communication abilities. Avalara, a global leader in cloud-based tax compliance solutions, offers a fast-paced, dynamic work environment with opportunities for growth.
Sales Development Representative
Company: Avalara
Location: Raleigh-Durham, NC
Posted Dec 19, 2023
Avalara is a fast-growing company that provides cloud-based tax compliance solutions for businesses worldwide. They are seeking a persistent, optimistic, and humble individual to join their sales team. The role involves responding to inquiries, becoming an expert on their products, and achieving monthly quotas. Avalara offers a casual work environment, competitive salary, and opportunities for career growth.