Jobs at Critical Mass
735,451 open positions
Senior Engineer, DevOps [Contract Position]
Company: Critical Mass
Location: Other US Location
Posted Sep 13, 2023
If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. If you’re passionate about automation, resiliency, testing, monitoring, compliance, sharing, and getting value into your stakeholder’s hands as quickly as possible, this is the ideal role for you.The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to: Strengthen opportunity for continuous learningImprove collaboration and team relationships.Increase employee engagementThis hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. ResponsibilitiesProvide technical tools, test environments, processes, and development support to the client team.Deploying, automating, maintaining, and managing AWS cloud-based production systems, to ensure the availability, performance, scalability, and security of productions systems.Build and operate client production environments.Participate in our evolution toward infrastructure as code.Track usage and capacity plan for hardware and software on an annual basisMentor junior team members in the construction of delivery systems using configuration management and horizontally scalable architectures.Participate in on-call escalation for client production systems.Participate in on-call rotation for DevTools systems.Required Skills3+ years of experience as a DevOps engineer.Strong knowledge in fundamental DevOps tools such as Terraform, Jenkins, GoCD, GitHub, Nagios, Puppet, Chef etc.Advanced knowledge and experience with Kubernetes, Amazon managed services and serverless frameworks. Advanced knowledge and experience with GitHub Actions.Experience managing Linux-based operating systems.Fantastic communication and documentation skills – both written and verbal.Expertise in automation scripting2+ years of experience with one of the dynamic object-oriented programming languages like Groovy, Ruby or PythonDetailed experience with AWS. Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. Keeping everyone on the same page as we take evolutionary steps, while continuing to manage and update current services is not for the faint of heart.The systems in question are what you’d expect to be in support of modern software delivery: source control, artifact storage, continuous integration, issue tracking, wiki, code review, and more. The Senior DevOps Engineer role is part hands-on developer, operator, and architect, supporting the business goal of making our clients’ customers’ lives better. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. We endeavor to use configuration management to orchestrate the systems but are pragmatic about its limits in our environment.
Account Director
Company: Critical Mass
Location: Chicago, IL
Posted Aug 31, 2023
We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. Our new hires & employees are the future of our organization, and we want to set you up for long-term success. You will:Manage client relationshipsOwn the success and satisfaction of client relationshipBuild relationships with senior members of client organizationOwn client satisfaction, targeting a 100% client reference-abilityLead projects and initiatives to deliveryCreate opportunities for deeper collaboration and interaction that reinforces the client’s status as an innovative participant in the creation of cutting-edge solutionsUnderstand all disciplines to provide quality assurance of project deliverables, while maintaining best practices and solutions across functionsProvide leadership, support, and ongoing guidance to team membersProvide internal teams with appropriate insight into client’s strategic business initiativesHas a point of view on industry structure, trends, initiatives, and issuesProvide insights into organizational opportunities for cross and up-sell opportunitiesOver see the development of detailed proposals and statements of workSignificantly grow the client relationship in terms of revenue generated and account profitabilityProactively sell and manage customer expectations and communicates project and profit risks to internal teamYou have:6-10 years of Account Management experience in an internet marketing or advertising online mediaExperience working with complex clients, delivering annual services revenues in excess of $2M each.Experience with customer loyalty initiatives and database and direct mail marketing campaigns.Experience with site development, specifically involvement in large scale site design, build-out and maintenance and enhancementsProven skills as a product or category expert, preferably retailDemonstrated understanding of CRM, content management, analytics, digital marketing, eCommerce, and internet technologiesKnowledge of programs, projects, and management processes and toolsetsDemonstrated abilities in negotiation and leadershipExcellent written and oral communication skills, including presentationA comprehensive and detailed knowledge of issues within e-business, including a strong working knowledge of third-party solution providersExcellent interpersonal skills, especially in situations involving consensus and team buildingAbility to handle multiple tasks simultaneouslyTeam-oriented mindset and ability to work with remote or decentralized teamsA keen sense of creative thinking and problem solvingWhat We Offer:Global maternity and parental leaveCompetitive benefits packagesVacation, compassionate leave, sick days, and flex daysSix free therapy sessionsAccess to online services for families and new parentsExtensive winter holiday office closuresSummer Fridays (off at 3:00 PM local time every Friday)Diversity and Inclusion Board with 12 affinity groupsFunding towards internal learning and developmentEnterprise-wide employee discountsAt Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! We understand that not everyone may feel comfortable with this expectation,so we ask that you please let us know immediately if there are any concerns so we can help navigateaccordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Most importantly, you’ll be a leader within the agency and your clients—from mid to senior level—regard you as a trusted advisor to deliver excellent digital experiences. Client satisfaction, account revenue growth, and overall business profitability is on your shoulders—but you’re up to the challenge.
Creative Engineering Director
Company: Critical Mass
Location: Other US Location
Posted Sep 07, 2023
Critical Mass is seeking a full-time Creative Engineer to lead a team of designers in creating complex creative frameworks for global clients. The ideal candidate should have 10+ years of experience in a high-velocity production studio, proficiency in Adobe Creative Suite, and experience in DCO frameworks. The role involves leading a team, collaborating with various teams, creating production solutions, and staying current with tech stack advancements. Critical Mass is committed to diversity, equity, and inclusion, and expects employees to work from the office at least 4 days a week to foster continuous learning and collaboration.
Freelance Senior Copywriter
Company: Critical Mass
Location: Other US Location
Posted Sep 01, 2023
The job description is for a Freelance Senior Copywriter position at Critical Mass. The job requires experience in copywriting, creative direction, and leadership. The company is committed to diversity and inclusion and offers training and mentorship opportunities.
Technology Lead
Company: Critical Mass
Location: Other US Location
Posted Sep 06, 2023
Critical Mass is hiring a full-time Technology Lead for their creative automation team in EMEA markets. The role involves architecting, implementing integrations, driving content automation innovations, advising on system integrations, participating in organic growth, overseeing a team, and leading remote teams. The ideal candidate should have experience with marketing technology, leading technical developers, and strong communication skills.
Art Director
Company: Critical Mass
Location: South Bay
Posted Sep 10, 2023
The Art Director position at Critical Mass involves conceptual development, creative deliverables, and leading a team of designers, copywriters, and production specialists. The role requires strong design skills, experience in leading teams, excellent communication abilities, and proficiency in design tools. The position offers a salary range of $120,000 to $160,000 USD and emphasizes the company's commitment to diversity, equity, and inclusion.
A, BMW, Marketing Science Lead
Company: Critical Mass
Location: Other US Location
Posted Sep 12, 2023
The Marketing Science Lead is a highly skilled professional with expertise in all five sub-disciplines of Marketing Science. They champion data science practices, supervise a team of analysts, and ensure their growth within the discipline. The role involves interpreting empirical practices in digital experience design, delivering complex projects, and offering creative solutions to process improvement. The company offers competitive benefits, global maternity and parental leave, and a focus on employee experience and development.
Technology Lead, Front End
Company: Critical Mass
Location: Other US Location
Posted Sep 06, 2023
The job posting is for a Technology Lead position at Critical Mass. The role involves delivering fast-paced, creative campaign-centric projects, architecting web experiences using HTML, CSS, jQuery, and JavaScript, and collaborating with various teams. The ideal candidate should have 2+ years of experience as a Tech Lead, strong problem-solving skills, and experience managing a team. The company emphasizes continuous learning, collaboration, and employee engagement, and expects the new hire to work from an office at least 2 days a week. Critical Mass is committed to diversity, equity, and inclusion, and does not tolerate discrimination.
Business Operations Analyst
Company: Critical Mass
Location: Other US Location
Posted Sep 07, 2023
Critical Mass is seeking a Business Operations Analyst for their Operations team, which manages staffing and payroll levels against revenue projections. The role involves analyzing costs, tracking data, identifying trends, and collaborating with various teams. The successful candidate will join the Trailhead program, a custom-built learning journey to understand the agency's work and grow their career. The role requires deep Excel knowledge, attention to detail, problem-solving skills, and time management. The Talent Team expects the candidate to work from the local office 4 days a week to strengthen learning, collaboration, engagement, and mentorship. Critical Mass is committed to diversity, equity, and inclusion, and is an equal opportunity employer.
Business Analyst
Company: Critical Mass
Location: Chicago, IL
Posted Sep 01, 2023
The text describes a Business Analyst role with a focus on requirements gathering, documentation, and business process re-engineering. The role involves working with various stakeholders, including contractors, vendors, and internal teams. The candidate should have strong analytical skills, organizational abilities, and experience in technology project artifacts. The Talent Team at Critical Mass emphasizes continuous learning, collaboration, and employee engagement, expecting employees to work from the office at least 4 days a week. Critical Mass is committed to diversity, equity, and inclusion, and does not tolerate discrimination.
Project Manager, Digital
Company: Critical Mass
Location: Chicago, IL
Posted Sep 01, 2023
We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. You will:Manage Client Relations by...Acting as primary contact of communicating project related needs between the client, team, and vendors.Understanding your client’s short and long-term goals, as well as their competition.Informing clients how to drive project success.Delivering solutions to drive consensus for problems in a professional and timely manner.Be working with a nimble team for monthly planned content strategy and development, as well as hitting culture moments. Ensure Project Excellence by...Support the project tam in developing solutions that drive client business.Maintaining a unique perspective of a common goal to increase knowledge, communication, and awareness between team members and the client.Aligning the team to project goals by sharing client insights and objectives.Creating detailed project plans with top-down and bottom-up budgets to support clients’ interests.Executing project plans according to established procedures, channels, and expectations.Managing and maintaining project scopes and communicating status of scope to team.Participating in both client and internal meetings.Coordinating project deliverables and guiding the team on potential risks.Creating an articulate storyline of all client materials.Defining, negotiating, communicating, implementing, and monitoring quality standards on all project deliverables.Managing project communication and document issues and changes that affect the project.Developing status reports and working with capable project leaders to ensure all resources.Creating a positive, team-oriented environment that promotes award-winning work.Forecasting, tracking, and managing project budgets and revenue, POs, and invoices.You have:2-4 years-experience managing a variety of digital project types; site builds, ecommerce, marketing and media campaigns, microsites, and maintenanceExperience with office productivity tools such as Excel, Word, Smartsheet, and Keynote.Experience with collaboration and issue tracking tools such as Box, Jira, and Confluence.Strong understanding of how to manage and control project scope, schedule, budget, and resource management / reporting and change management, project roadmap development, and revenue forecasting.Solid knowledge of Project Management principles, methods, and techniques.Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.The ability to tactically organize and structure activities, paying particular attention to detail.Strong leadership and decision-making skills to facilitate effective task and resource management.Demonstrated communication, presentation, management, facilitation, and negotiation skills.The ability to stay focused on driving goals, even in high-pressure situations.The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to: Strengthen opportunity for continuous learningImprove collaboration and team relationships. Increase employee engagement We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. You adeptly manage the project team tracking scope, schedule, staffing, and budget on medium to large sized projects. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, issues, and opportunities to clients. You have a passion for digital project delivery and want to work with globally admired brands. As a Project Manager, you are a creative and strategic thinker who loves learning everything there is to know about a client’s brand, business, and customer. You have experience working with multidisciplinary teams, and you know what it takes to deliver a digital experience that can improve the lives of customers and surpasses the goals of clients.
Marketing Science Lead
Company: Critical Mass
Location: Other US Location
Posted Sep 12, 2023
If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. You will:• Interpret the role of empirical practices in digital experience design and optimization.• Deliver complex projects involving multiple stages, components, and contributors in a timely manner.• Work across teams to identify, prioritize, and address clients’ business needs.• Offer creative solutions to process improvement and methodological design.• Work to build new solutions and processes, then document and share with the team.• Facilitate understanding of marketing science across the agency.• Monitor the day-to-day work of team members to ensure they grow within their roles and the discipline as whole.• Delegate work and provide opportunities for team members to work individually andcollaboratively.You have:• Strong written and oral communication and presentation skills, which includes communicating complex technical concepts to non-technical audiences.• Proven team and project management skills, including training and staff development.• Confidence interacting with clients to suggest innovative ideas and drive organic growth.• Experience managing clients and employees, troubleshooting solutions in a calm and effective manner to ensure employees have the necessary support.• Clear understanding of data, data management, data infrastructure, and marketing applications.• Creative problem-solving skills that help you find new solutions, and a willingness to seek counsel when needed.• A strong ability to prioritize, ensuring urgent items are handled as they arise.What We Offer&9679; Global maternity and parental leave&9679; Competitive benefits packages&9679; Vacation, compassionate leave, wellness days, and flex days&9679; Six free therapy sessions through Therify&9679; Access to online services for families and new parents&9679; Hybrid work options&9679; Extensive winter holiday office closures&9679; Summer Fridays (off at 3:00 PM local time every Friday)&9679; Diversity and Inclusion Board with 12 affinity groups&9679; Funding towards internal learning and development&9679; Enterprise-wide employee discountsThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! And you’re ready to expose your team to all sub-disciplines—because you believe it’s crucial to cultivate their expertise for both team development and client needs. The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationships.Increase employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Gaining leadership experience through supervising and developing a passionate team of analysts (including their work priorities, timelines, deliverables, and training) is definitely something you’re looking for. CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. You’re a rock star in all five sub-disciplines of Marketing Science—tracking and measurement, data visualization, testing and evaluation, data integration, and statistical modeling—but you pretty much wrote the book on at least one of them. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.