Jobs at Freshworks

Positions 447

Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.

The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.

Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.

Director - HR Business Partner

Company: Freshworks

Location: Peninsula

Posted Sep 13, 2024

The job description is for an HR Director role at Freshworks, a company that provides customer support and employee experience software. The role involves leading HR initiatives, partnering with senior executives, and driving business results.

Product Marketing Manager

Company: Freshworks

Location: Other US Location

Posted Sep 09, 2024

Freshworks is a company that provides software solutions for customer experience, CRM, and employee experience. They are looking for a Product Marketing Manager to lead the development and execution of marketing strategies for their Analytics product.

Senior Director, Finance (GTM)

Company: Freshworks

Location: Bellevue

Posted Sep 13, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are headquartered in San Mateo, California, and have a global team operating from 13 locations. The company has received recognition from various publications, including CNBC, Forbes, and Fortune. Freshworks is looking for a Senior Director of Finance to support their Sales and Marketing organizations.

Senior Manager- Enterprise Sales (Southern Europe)

Company: Freshworks

Location: Other US Location

Posted Sep 12, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks has a strong track record of innovation and has been recognized as a top-rated software provider by TrustRadius and G2.

Manager, HR Business Partner

Company: Freshworks

Location: Greater Denver Area

Posted Sep 11, 2024

Freshworks is a company that provides software solutions for customer support, sales, and marketing. They are looking for an HR professional to join their team in the AMER region. The job description highlights the company's commitment to diversity and inclusion, and the role requires strong HR best practices and talent management processes.

Manager - Process and Program Excellence

Company: Freshworks

Location: Other US Location

Posted Sep 11, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing automation. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years.

Lead Customer Success ManagerSwedish/Finnish/Norwegian/Danish)

Company: Freshworks

Location: Other US Location

Posted Sep 10, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks has a strong reputation, with customer ratings earning its products TrustRadius Top Rated Software ratings and G2 Best of Awards. The company is looking for a Customer Success Manager to work with its top-tier customers, ensuring they are successful in adopting Freshworks products and realizing value from their investment.

Vice President, Product Management (Freshservice)

Company: Freshworks

Location: Bellevue

Posted Sep 13, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are seeking a Vice President of Product Management to lead the product strategy for their IT platform, Freshservice.

Lead - Solutions Engineer

Company: Freshworks

Location: Other US Location

Posted Sep 12, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are looking for a Lead Solutions Engineer to support their partner network and drive growth. The role requires strong technical, business, and customer skills, as well as experience in presales and channel roles.

Manager Field Marketing ASEAN

Company: Freshworks

Location: Other US Location

Posted Sep 11, 2024

Freshworks is a company that provides software solutions for customer and employee experience, with a focus on ease of use, affordability, and end-user design. They have received numerous accolades and have a strong commitment to diversity and inclusion.

Manager - HR Business Partner

Company: Freshworks

Location: Other US Location

Posted Sep 10, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, marketing, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a BuiltIn Best Place to work in San Francisco and Denver. The company is committed to providing equal opportunity for all and believes that diversity in the workplace creates a more vibrant and richer work environment.

Senior IT Project Manager (Customer Engagement)

Company: Freshworks

Location: Other US Location

Posted Sep 09, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are seeking an IT Project Manager to join their SaaS Professional Services Team.

Frequently Asked Questions

What’s it like to work at Freshworks?
Freshworks fosters a collaborative, growth‑oriented culture with flat hierarchies, remote‑first flexibility, and a focus on customer impact. Employees regularly participate in hackathons, continuous learning programs, and community outreach. The company rewards innovation through quarterly innovation awards and offers comprehensive benefits, including health coverage, unlimited PTO, and equity options.
What types of positions are available at Freshworks?
Freshworks has 602 open roles spanning software engineering, product, data science, design, sales, marketing, customer success, finance, HR, and legal. Positions range from entry‑level developer to senior product manager, and many roles support the company’s global expansion into new markets.
How can I stand out as an applicant for Freshworks?
Tailor your resume to highlight quantifiable impact, such as improving feature adoption by X% or reducing support ticket volume by Y%. Demonstrate cultural fit by aligning with Freshworks’ values of customer obsession, teamwork, and continuous learning. Include a concise cover letter that explains why you’re excited to solve real‑world customer problems at a fast‑growing SaaS company.

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