Jobs at Freshworks

Positions 447

Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.

The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.

Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.

Senior IT Project Manager (Customer Engagement)

Company: Freshworks

Location: Other US Location

Posted Sep 05, 2024

Freshworks is a company that provides software solutions for customer engagement and employee experience. They are seeking an IT Project Manager to join their SaaS Professional Services Team. The job requires experience in managing complex enterprise-level projects and excellent communication skills.

Lead Data Scientist

Company: Freshworks

Location: Other US Location

Posted Sep 06, 2024

Freshworks is a company that provides software solutions for customer and employee experience, with a focus on innovation and diversity. The company has received numerous accolades and is committed to providing equal opportunity for all.

Product Marketing Manager

Company: Freshworks

Location: Other US Location

Posted Sep 05, 2024

The job description is for a Manager product marketing DevX to develop and execute marketing strategies for the Developer Platform. The ideal candidate has experience in building and launching engaging campaigns, understanding the developer ecosystem, and creating meaningful connections between developers and products.

Senior Manager - GTM Tooling

Company: Freshworks

Location: Other US Location

Posted Sep 05, 2024

Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. They are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant and richer work environment.

Lead Data Scientist

Company: Freshworks

Location: Other US Location

Posted Sep 05, 2024

Freshworks is a company that provides software solutions for customer and employee experience, with a focus on innovation and diversity. They are seeking a Lead Data Scientist to join their team and drive the development of cutting-edge solutions in natural language processing and artificial intelligence.

Enterprise Account Executive (SA)

Company: Freshworks

Location: Other US Location

Posted Sep 06, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are looking for an experienced Enterprise Sales Manager to join their team.

Lead - Account Executive

Company: Freshworks

Location: Other US Location

Posted Sep 06, 2024

Freshworks is a company that provides software solutions for customer and employee experience, with a focus on delighting customers and employees. The company has received numerous accolades and has a strong commitment to diversity and inclusion.

Lead - Revenue Enablement

Company: Freshworks

Location: Other US Location

Posted Sep 06, 2024

Freshworks is a company that values diversity and inclusivity, and is looking for a Revenue Enablement Lead to develop and deliver effective enablement programs. The ideal candidate will have a strong track record of success in sales, product, and technical enablement, and will be able to think strategically and develop innovative solutions to improve sales performance.

Enterprise Account Executive

Company: Freshworks

Location: Other US Location

Posted Sep 06, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are looking for an experienced Enterprise Sales Manager to generate new business and grow their customer base.

Team Lead - Business Development UKI

Company: Freshworks

Location: Other US Location

Posted Aug 27, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software provider. The company is committed to providing equal opportunity for all and believes that diversity in the workplace creates a more vibrant and richer work environment.

Senior Staff Product Manager

Company: Freshworks

Location: Other US Location

Posted Sep 06, 2024

The job description is for a product manager position at Freshservice, a service management solution. The company is looking for someone with technical chops, attention to detail, and a love for putting things in order. The job involves molding the future of the company's horizontal capabilities, designing and launching capabilities for specific verticals, and planning and overseeing complex migrations.

Account Manager - Digital Tier

Company: Freshworks

Location: Other US Location

Posted Sep 06, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is committed to providing equal opportunities for all employees and believes that diversity in the workplace creates a more vibrant and richer work environment.

Frequently Asked Questions

What’s it like to work at Freshworks?
Freshworks fosters a collaborative, growth‑oriented culture with flat hierarchies, remote‑first flexibility, and a focus on customer impact. Employees regularly participate in hackathons, continuous learning programs, and community outreach. The company rewards innovation through quarterly innovation awards and offers comprehensive benefits, including health coverage, unlimited PTO, and equity options.
What types of positions are available at Freshworks?
Freshworks has 602 open roles spanning software engineering, product, data science, design, sales, marketing, customer success, finance, HR, and legal. Positions range from entry‑level developer to senior product manager, and many roles support the company’s global expansion into new markets.
How can I stand out as an applicant for Freshworks?
Tailor your resume to highlight quantifiable impact, such as improving feature adoption by X% or reducing support ticket volume by Y%. Demonstrate cultural fit by aligning with Freshworks’ values of customer obsession, teamwork, and continuous learning. Include a concise cover letter that explains why you’re excited to solve real‑world customer problems at a fast‑growing SaaS company.

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